
I am so happy with the care that Dashwood carers and entertainment staff have given to my relativeMichéle O(Daughter of Resident/Service User)



I am so happy with the care that Dashwood carers and entertainment staff have given to my relativeMichéle O(Daughter of Resident/Service User)



Dashwood Manor in Basingstoke focuses on older people’s care, health and wellbeing in beautiful surroundings. The highly experienced team offers a wide range of permanent and respite care services, including residential, nursing and dementia care. They also offer sensitive end of life care.
Residents can enjoy a range of luxury facilities including a café, cinema and hair and beauty salon. Outside there are secure, landscaped gardens for residents to enjoy. Each...
Care Provided by Dashwood Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Dashwood Manor for full pricing details and T&Cs.
Contact Dashwood Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Vacant(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Dashwood Manor Reviews (72)
Dashwood Manor has a Review Score of 9.8 (9.793) out of 10, based on 30 reviews in the last 2 years.
Over all time Dashwood Manor has 72 reviews.
my father lived at Dashwood manor for 32 months where his treatment and care were first class. The home was always immaculate, both inside + out nothing was too much trouble from care staff nursing staff management lovely place for my father to spend his last years, a decision my sister + I never regreted from day 1,
My Mum spent her final couple of years being cared for in the dementia wing of Dashwood, and more recently my Dad had a couple of weeks in respite care here after coming out of hospital. I can't praise the home and the amazing staff enough in both scenarios. It is always a pleasure to visit the home as you truly are treated as family. And the care both my parents received was exactly what both needed. My Mum was always treated with dignity and understanding, and as she would be very anxious when coming out of her room, they made sure she was constantly checked on, and staff would spend time with her. And when the end came, they made everything so lovely and peaceful for her and us, and supported us wonderfully through the difficult time after. So when Dad needed some care after a hospital stay, I was so grateful Dashwood could do this. He was treated like a returning hero and thoroughly enjoyed his time being looked after!
Thank you for your review. We are so pleased that both your Mum and Dad received the care and support they needed during their time at Dashwood. Providing thoughtful, person-centred care is at the heart of what we do, and it is especially meaningful to hear how this came through...
After visiting a number of local care homes we decided that Dashwood Manor would be the most suitable for mum. We were impressed by the bright, spacious rooms with en-suite facilities and the cheerful and welcoming atmosphere. It did not take long for mum to settle in - she takes full advantage of the activities available and enjoys chatting to fellow residents and the friendly and caring staff. We are always kept up-to-date on how mum is getting on and what she has been involved with.
Thank you so much for taking the time to share your experience. It means a great deal to hear that, after visiting several homes, you felt Dashwood Manor was the right choice for your mum.
We are delighted that the bright surroundings and welcoming atmosphere made a positive first...
My wife has been a resident of Dashwood Manor for 16 months. She is suffering from Alzheimer's disease. The staff all seem to be caring people and to do everything they can to make my wife's life as good as it can be. I have never seen any inappropriate behaviour or frustration from any staff member, despite often what seems to me annoying behaviour by my wife. The food at DM seems excellent, with sensible choices and they will provide additional choices if required to meet the needs and wants of residents. Unfortunately my wife cannot take part in any of the activities that they arrange for residents because she is bed bound, but lots of residents do take part in these. Overall I cannot imagine a better place for my wife to spend these difficult times.
Thank you for taking the time to leave such a thoughtful review and for sharing your experience of Dashwood Manor.
We really appreciate your kind comments about our team. It is reassuring to know that you feel your wife is being cared for with patience, respect and compassion,...
Our Auntie has been a resident at Dashwood since it opened. She is always treated like a family member by all the staff. They are friendly and kind and always keep us informed should we need to be advised of anything.
It is always appreciated that our uncle who visits her weekly is able to enjoy a meal with her and he is also treated well and enjoys his visits.
The home offers an extensive range of activities and services and a good range of meals is offered daily.
I would have no hesitation recommending this home to others.
Thank you so much for your lovely review and for taking the time to share your experience with Dashwood.
It means a great deal to us to hear that your auntie has felt like part of the family since the day we opened. Providing kind, compassionate care in a warm and welcoming...
Generally we're really happy with the level of care given to day. My only 3/5 for activity is owing to dad having limited mobility so he insn't able to engage as much as other residents.
Keep uo the good work!
many thnaks
Thank you so much for your kind review and thoughtful feedback. We’re really pleased to hear that you’re happy with the level of care provided each day.
We also appreciate your comments about the activities. We completely understand that Dad’s limited mobility can affect how much...
My father was very anxious and unsure of what 'carehome' living would be like so he initially arranged a three week respite. He arrived nervous and emotional about the experience, being widowed this year this was a huge step change for him. From the moment he arrived the Dashwood team greated him with a friendly smile and treated him as part of their family. Being kind, respectful of his needs, supportive and also encouraging- within a short time dad was quietly socialising, joining in activities, chatting to other residents- and eating really well - and most important is smiling and feels settled.
From the moment he arrived, it was important to us that he felt welcomed,...
When I arrive to visit all the staff and management warmly greet me and update me on mum's health and activities which she enjoys joining in with, which wasn't the case prior to her coming.
Thank you so much for sharing such a heart-warming message. It truly means the world to us. We know that moving into a new home can feel like a big step, so it's wonderful to hear that after those first few days, your mum settled in beautifully and is now relaxed, happy, and shining in...
Dashwood has a fantastic team of committed, caring and empathetic staff, who all go the extra mile for the residents, giving them as much independence and dignity as possible. Moreover, as a family we felt supported when we visited.
I am so happy with the care that Dashwood carers and entertainment staff have given to my relative. Always on hand to discuss any concerns or wishes and always give their best for her. She is very happy at Dashwood and they provide the greatest of care whilst being extremely empathetic to my relative. Dashwood is always presented as so clean and inviting.
Thank you so much for your kind words. We're delighted to hear how happy your relative is at Dashwood Manor and that our carers and entertainment team are making such a difference. It means a lot to know that you feel supported and reassured, and that your relative feels well cared...
Overall my mum's experience has been good since being a resident. There are a couple of things that need to be looked at, but on the whole my mum is being looked after well and the staff are extremely friendly and helpful
Thank you for sharing your thoughts regarding Dashwood Manor. We are pleased that your mother's experience has been overall positive. We would appreciate the opportunity to learn more about your concerns and encourage you to approach the Home Manager directly who will be happy to address these...
My aunt has been very ill recently and not only did they care for her but made sure I was informed and checked I was okay.
Thank you so much for your kind words. We're delighted to hear that your aunt has settled in happily at Dashwood Manor and that our team has been able to support both her and you during this time. It means a great deal to us to know that you feel reassured, especially living further...
Mum has been at Dashwood for two and a half years with Dementia/Alzheimers and she could not be in a better place. As a former Mayor of Basingstoke, I had the honor to visit many Care facilities in and around the town and can honestly say Dashwood Manor was number 1. When Mum needed to move to into Care, we placed her in Dashwood for Respite for a month and she expressed her wish to stay. The care provided at in all respects is second to none, the families of Residents are warmly welcomed at all times as part of the Dashwood 'family' and the family events are wonderful. Mum could not be in a better place to cater for all her needs by very caring staff at all levels.
Thank you so much for sharing such heartfelt words. We are truly honoured that your mum (mother in-law) chose to make Dashwood Manor her home and that she continues to feel safe, cared for, and supported here. It means a great deal to know that, with all your...
Mum has been at Dashwood Manor for 3 years and is settled and happy. As a family, we know that when we are not around that she is cared for and well loved. The home has a warm and cosy vibe and is well maintained to high standards. They have a variety of different events for the residents daily and are encouraged to join in, they have plenty of outside entertainment, which is popular. This care home even puts on evening events for families eg Fish & Chips and a Quiz Night and Curry and Bingo, so that relatives can get to know one another and can chat to each other about their shared experiencies, when they see each other on other ocassions. All the staff are friendly and ready to help or listen at anytime, they join in with the activities so that both residents and families know them well - nothing is too much. I can spend time with own family too, knowing that mum is happy.
Thank you very much for taking the time to share your kind words. We are so pleased to hear that your mum is happy and settled at Dashwood Manor, and that you and your family feel reassured knowing she is well cared for and loved.
Our team work hard to create a warm and welcoming...
Thankyou all for the wonderful care you give
Kind regards
Caroline
Thank you so much, Caroline, for your wonderful feedback. We are delighted to hear that your gran feels at home here at Dashwood Manor and that you and your family feel so welcomed and supported. Creating a caring, comfortable, and homely environment is at the heart of what we do, so it means a...
Overall, we are pleased with Mums care. Sometimes Mum has her day clothes over her pyjamas, perhaps she can be encouraged to take her pyjamas off. Also, a dead plant stayed in mums room for some time, I was surprised it hadn't been taken away. When Mum runs out of toothpaste and shower gel we do replace when asked. But I am surprised basics are not included and spare supplies aren't kept on site for the use of. It's a good job we are local so can replenish these for her. Also, it is a shame that Mums personal items go missing. Clothes and jewellery, she is still missing her Radley watch.
We acknowledge your concerns in regard to clothing, toiletries, your mother's room, and her personal...
Everyone in the team at Dashwood shows genuine care for my mum every day. I am very grateful for all they do.
Thank you very much for taking the time to leave us such positive feedback. It was a pleasure for us all to be included in your mum's birthday celebrations and to see your mum's delight at receiving over 250 birthday cards. Thank you for the lovely compliments from the whole team at Dashwood Manor.
First visit to care home and was delighted to say that is a lovely place, everyone is so friendly and staff couldn't do enough for everyone. Great little kitchen area to help yourself to tea, coffee, juice and lovely eats. Wouldn't hesitate to recommend this home.
Thank you very much for taking the time to leave us feedback about your visit to Dashwood Manor. The Chef is pleased that you enjoyed the freshly baked treats. Dashwood Manor is a home, and as within any home it's nice to be welcomed with a smile, drink and a cake or two. Thank you for recommending Dashwood Manor from the whole team at Dashwood Manor.
This place must be a practice run for going to heaven. It is the most wonderful place to be. The staff are amazing, and my mother is so happy to be here. We, as a family, have no worries at all about her being here.
Thank you very much for taking the time to leave us wonderful feedback about your family's experience at Dashwood Manor. As a team, we set a high standard for ourselves, so we are very pleased to hear that your mum is so happy in her home and that as a family, you have peace of mind. Thank you from the whole team at Dashwood Manor.
We travelled down from Scotland to see my wife's aunt on her 103rd birthday. A lot of the residents came down to the lounge to be with her. The mayor and his wife turned up to wish her a happy birthday, along with a local TV station. Snacks were laid on, and it was a great day for my wife's aunt. The staff were all so friendly and helpful. This is definitely the best place she has been in.
Thank you very much for taking the time to leave us feedback about your experience at Dashwood Manor. It was lovely to meet you all and be part of her special 103rd birthday. The residents who live at Dashwood Manor definitely love a celebration, so we were delighted to help. Thank you from the whole team at Dashwood Manor
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 May 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Dashwood Manor.
Accreditations
There are no accreditations posted yet for Dashwood Manor.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Dashwood Manor
What types of Care is Dashwood Manor registered for?
Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dashwood Manor have?
There are 70 Single Rooms.
What are the Facilities & Services at Dashwood Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Dashwood Manor to the centre of Basingstoke?
3.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dashwood Manor to verify any information. View our terms and conditions. Dashwood Manor has an Enhanced Service -more info.