Willow Gardens

My mum has dementia, became a resident here in December 2025 and I couldn't be more pleased with her care. It was the best decision we as a family ever made for her to move here. The staff are always attentive and kind and I know my mum couldn't be in a safer place with people both always looking out for her but also encouraging her to have fun with the other guests. Mum's always available for me to visit and couldn't speak highly enough about the great facilities, knowledgeable staff and friendly environment. It's a great comfort to me to know she's receiving such excellent care especially at such a difficult time in her life.

Everyone takes time to make sure Mum is ok and has everything she needs.

Making the decision for someone you love to leave the home they have known for so many years and move into a care home is one of the hardest decisions a family can make. From the moment my Aunt arrived at Willow Gardens, every single member of staff welcomed her with kindness, patience and genuine care. Every time I visit I see another positive change. Although her memory is becoming more forgetful, the improvement of her health/nutrition has been nothing short of amazing. Seeing her smiling, comfortable and cared for means more than words can ever say. To every single member of staff at Willow Gardens. Thank you from the bottom of my heart. You are truly angels in disguise. Your kindness, dedication and love has made such a difference, not only my aunt but to our family. We will always be grateful for everything you do.

Willow Gardens is a remarkable place. It is where you can entirely trust that your loved ones are treated with dignity, respect and kindness. My father has been a resident for over two years and during this time I have experienced the staff to be highly professional, compassionate and good-humoured. My father tells me he feels safe and happy. I cannot ask for anything more.

The facilities, food, cleanliness, safety/security & activities are superb.

For anyone who is contemplating looking for a care home for their family member, I cannot recommend Willow Gardens highly enough. The Manager and caring staff have become an extended part of my family. My Mum settled in from Day one. The care team are exceptional in treating all residents with dignity. Resident activities, food, cleaning are excellent.

Staff were excellent n very kind

My wife has been a resident for 3 years and I'm very happy with all aspects of her care at Willow Gardens. I would recommend this Care Home to anyone in need for permanent residency. Also parking facilities are easy and free of charge

My mother, Susan S, enjoyed 25 consecutive days "respite care" in the Willow Gardens care home following a fall at home & a further fall in hospital. Her care was excellent throughout & she recovered back to her, "normal self" for which we are both most thankful

Highly recommend

The carers are so lovely and really take the time to get to know all their residents. They always have time for a chat and a catch up. Christmas was so magical and fun. We have been so impressed we also moved our 102 year old aunt in also.

The home is well run by caring staff. I was always offered a drink when I visited, which was very welcome. The manager was particularly friendly and always approachable and answered any questions I might have had. I couldn't have wished for a better care home for my mum to be in.

We visited an old friend of my mum, as she was unwell herself and couldn't visit. We were so impressed by the homely feel and brilliant staff. The manager introduced herself, and we thought the music was lovely.

Went to visit a friend of my mother-in-law and left with a great impression of Willow Gardens and its staff. Thank you.

My mum has been at Willow Gardens for nearly 4 years and she has received excellent care during that time. I looked at a lot of care homes before choosing Willow Gardens and have had no doubts about our choice. From the moment you walk through the doors there is a welcome, happy and calm environment. There are lots of activities which residents can enjoy both inside and out of the care home and rooms are comfortable and can be personalised to make residents feel at home. Managers have always been available and easy to communicate with and the care staff have always been kind and thoughtful both to mum and myself. The communication between Willow Gardens and the GP surgery is excellent which gives added peace of mind. I can't speak highly enough of the care and kindness my mum has received from the wonderful care staff.

I arrived at Willow Gardens on the 16th of January. I had broken my wrist. The care I received immediately was amazing. It continued during my whole stay. The management and carers couldn't have been more helpful. I now feel so much better.

Mum has been a resident of Willow Gardens for coming up to a year now, over which time she has settled in really well and has made many new friends. Mum happened to mentioned to one of the care team how much she would love to have a go at paddle boarding and amazingly the care team immediately set about to make this happen for her. Mum was overwhelmed by their kindness for making this special moment happen and for taking such great care of her to make sure it was an unforgettable experience. She often talks about how much she enjoyed her afternoon on the lake and it is a lovely story for her to tell her family and friends. For the team to go above and beyond to make Mum's wish come true was a real testament to how much everyone at Willow works so hard to make every resident's stay as fulfilling as possible. Many thanks team Willow!

I cannot fault the care and attention that my husband who sufferers from mild vascular dementia, received during his four weeks stay. It is the fourth time that he has been in Willow Gardens for respite in the last two years. The management and staff are exceptional in both the service and help that they provide. Always kind, patient and helpful and always approachable. Thank you all in providing such a lovely care home.

I can't express enough how grateful our family is for the outstanding care and kindness shown to my nan during her time at Willow Gardens. From the moment she arrived, we were welcomed with warmth, compassion, and professionalism that never wavered. The staff are simply incredible - not only highly skilled but also deeply caring. They treated my nan with such dignity, patience, and genuine affection. It brought us so much comfort knowing she was in safe hands and surrounded by people who truly cared about her wellbeing.

The atmosphere at the home is peaceful, friendly, and full of life. Whether it was the little chats, help with daily tasks, or the way they always made sure she felt comfortable and included, every gesture meant the world to us. They didn't just take care of her; they made her feel like part of a family. Thank you from the bottom of our hearts. You made all the difference during a time that could have been so difficult, we will always be so thankful for that.

This amazing care home took amazing care of my nanny as if they was her family when we couldn't be there. Can't praise them enough for the care patience love support them have not just shown my nanny and my family I am eternally grateful for what they have done for my family especially my nanny within her last few weeks most amazing care home.