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Haviland House

20a Robin Road, Goring-by-Sea, Worthing, West Sussex BN12 6FE
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What a beautiful place unsung heroes work here with love and respect.David A(Son of Resident/Service User)
Haviland House, Worthing
Haviland House, Worthing
Haviland House, Worthing

Haviland House is a dementia care home in Goring by Sea that provides a warm and calming environment for people at every stage of their dementia journey.

Families often speak about the comfort of seeing gentle routines, familiar faces and a team who understands what matters to their loved one. With five purpose-built households and 24/7 nursing care, the home offers safe, homely spaces where support evolves naturally as needs change.

The...  

Care Provided by Haviland House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Haviland House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Avallon McCormack(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Parking

  • Own car park

Haviland House Reviews (97)

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9.8

Haviland House has a Review Score of 9.8 (9.844) out of 10, based on 44 reviews in the last 2 years. Over all time Haviland House has 97 reviews.

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Review from T D (Son of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience
From when we walk through the main door into reception we alway get a warm welcome right through to walking into Angmering floor. Everybody is so happy & helpful. Nothing never too much trouble.

All the staff from the laundry room, kitchen & carers are always happy & very friendly.

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you for taking the time to leave such a wonderful review of Haviland House. We are delighted to hear that you always receive a warm welcome when visiting and that our team on the Angmering Household, along with colleagues across the home, have made such a positive impression.

Your kind...  

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Review from S L (Grandson of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience

Haviland House has been providing high-quality expert care, focussed on creating a comfortable and happy environment. It is clear all the staff in Haviland House care greatly about the residents and advise to their needs in order to provide the most enjoyable and high quality care environment possible. I am amazed by the amount of activities available to residents, be that music, films, knitting. The gardens and setting of the House is also lovely, contributing to the amazing environment and experience at every stage.

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you for taking the time to leave such a thoughtful review of Haviland House. We are delighted to hear that you have recognised the high-quality care and dedication shown by our team in supporting residents and creating a comfortable and happy environment.

Your comments about the wide variety...  

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Review from S B (Niece of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience

My uncle is on a respite stay and after 3 days is very happy and appears to be thriving. The home seems to be well organised, staff are caring & residents are treated with dignity. There seem to be a variety of activities and Roger is enjoying the meals. There is a lovely large garden with various activities! A lovely care home!

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you for taking the time to share your experience of Haviland House. We are delighted to hear that your uncle has settled so well during his respite stay and is already feeling happy and thriving with us.

It is wonderful to know that you have found the home well organised, welcoming and...  

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Review from Colin G (Son of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience
My Dad has been here for the last two months. In this time he has changed from being sad & lonely to being happy and friendly. He is eating properly and looking much better. The staff are very kind and nothing is too much trouble.

Thank you so much for your dedication and Kindness to our Dad. You are all amazing.

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you for taking the time to leave such a heartfelt review. We are delighted to hear about the positive difference Haviland House has made to your dad's wellbeing over the past two months.

Knowing that he has become happier, more sociable and is enjoying his meals is wonderful to hear. Your...  

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Review from Glynis G (Daughter of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience

We have always found the home very clean, staff always helpful & friendly.

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you for taking the time to leave a review of Haviland House. We are delighted to hear that you have consistently found the home to be clean and that our team are always helpful and friendly.

Creating a welcoming, comfortable and well-maintained environment for residents and visitors is...  

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Review from Linda G (Daughter of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience
Excellent. From the start of my dads journey into care, The staff at Haviland House have been very caring and helpful to my dad and his family from office/reception staff, carers/nurses and all everyone greets you with kindness and are very sociable.

Rooms big and comfortable. Great activities. Overall 10/10

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you for taking the time to leave such a positive review of Haviland House. We are pleased to hear that your father's journey into care has been supported by a caring and helpful team, and that both he and your family have felt welcomed throughout.

Your comments about our reception team,...  

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Review from Andrew F (Son of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience
Mum settled very quickly due to the care and attention of the staff.
Mum tells us that she feels that she's at home and relaxed. Her health and general well being has improved since becoming a resident.

She appreciates and likes the food and staff

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you for taking the time to share your feedback. We are delighted to hear that your mum settled so quickly into life at Haviland House and that she feels relaxed, comfortable and at home with us.

It is particularly rewarding to know that her health and wellbeing have improved since becoming a...  

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Review from Amelie R (Granddaughter of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

All the staff are lovely and helpful. They take care of the residents well. They accomodate well to the individual needs of each person.

Reply from Avallon McCormack, Care Home Manager at Haviland House

Thank you for taking the time to leave a review of Haviland House. We are delighted to hear that you have found our team lovely, helpful and attentive to the needs of residents. Providing personalised care that supports each individual is extremely important to us, so it is wonderful to know this...  

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Review from Hans-Jorg M (Husband of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

My wife has been here for 2 years and been looked after very well, I have no complaints.

Reply from Avallon McCormack, Care Home Manager at Haviland House

Thank you for taking the time to share your experience of Haviland House. We are delighted to hear that your wife has been well looked after during her two years with us and that you are pleased with the care and support she receives. Your feedback is greatly appreciated and provides valuable...  

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Review from John B (Husband of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

The support staff provide excellent care and are kind & considerate. I am very happy with the care my wife is receiving. She seems happy and content,

Reply from Avallon McCormack, Care Home Manager at Haviland House

Thank you for taking the time to leave a review of Haviland House. We are delighted to hear that you are happy with the care your wife receives and that she is content living with us. Your comments about the kindness, consideration and dedication of our team are greatly appreciated. We work hard to...  

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Review from Julie R (Daughter of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

My mother is very happy & well looked after by all the lovely carers.

Reply from Avallon McCormack, Care Home Manager at Haviland House

Thank you for taking the time to share your feedback. We are delighted to hear that your mother is happy at Haviland House and feels well cared for by our team. Providing compassionate, person-centred care is at the heart of everything we do, so it is wonderful to know that this has been reflected in your experience. We greatly appreciate your kind words and will share them with the team.

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Review from Linda V (Daughter-in-law of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

Lovely beautiful home with super friendly staff and great atmosphere

Reply from Avallon McCormack, Care Home Manager at Haviland House

Thank you for taking the time to leave a review of Haviland House. We are delighted to hear that you find the home beautiful, welcoming and full of a great atmosphere. Your kind comments about our friendly team are greatly appreciated and will mean a lot to everyone who works here. Thank you again for your feedback and support.

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Review from S L (Daughter of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience
I have been so impressed with the care Mum has received at Haviland House. All the staff are so friendly and always available to speak to me to give any updates.

There is always lots going on and it is lovely to be sent a monthly email of all the activities planned 'knot and natter' and drumming are just 2 examples. She loved the recent trip to the Garden Centre to have tea and look at the plants. Thank you to everyone for the wonderful care at Haviland House.

Reply from Avallon McCormack, Care Home Manager at Haviland House

Thank you for taking the time to leave such a lovely review. We are delighted to hear how pleased you have been with the care your mum has received at Haviland House. It is wonderful to know that you find our team friendly, approachable and supportive, and that the regular communication helps keep...  

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Review from A L (Granddaughter of Resident) published on 1 July 2026 Submitted via Postal Card
Overall Experience

Staff very friendly, kind, and helpful, making sure everyone is happy and comfortable. Lots of activities going on, and it is always clean.

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you for taking the time to leave such a lovely review.

We are delighted to hear that you found our team friendly, kind and helpful, and that they helped ensure your loved one was happy and comfortable during their stay with us. Creating a warm, welcoming environment where residents feel...  

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Review from Laurel D (Daughter of Resident) published on 22 June 2026 Submitted via Postal Card
Overall Experience
Staff were welcoming, helpful and friendly. They all knew my dad by name and spoke to him with warmth and respect.

Garden is beautiful and well maintained.

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you for taking the time to leave such a kind review.

We are delighted to hear that your experience at Haviland House was so positive. Treating every resident with warmth, dignity and respect is at the heart of what we do, so it is wonderful to know that you felt your dad was recognised as an...  

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Review from Anthony G (Son-in-law of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Very caring staff, fantastic facilities. Dad seems to be settled very well after only his first couple of weeks. New experience for dad and his family. But the management and staff have guided us with professionalism, empathy and dignity. Thank you.

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you very much for taking the time to share your experience.

We are delighted to hear that your dad has settled in so well in his first few weeks with us. We understand that moving into a care home is a significant step for both residents and their families, so it is especially meaningful to...  

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No Rating
Review from David C (Husband of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

We are very satisfied with the love and care our wife and mother is receiving. The facilities are excellent, and the individual care needs are monitored and managed in a very professional way. Our family is very pleased with the care that our wife and mother is receiving.

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you very much for taking the time to share your feedback.

We are so pleased to hear that you are satisfied with the care your loved one is receiving. It is important to us that each resident's individual needs are carefully monitored and supported and it is lovely to know this has been your...  

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Review from B G (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience
Very caring staff. Dad is very comfortable here. The facilities are excellent as well as the food, and Dad had a lovely afternoon in the garden joining in a singalong and ice cream from the kiosk.
The management and staff have helped us every step of the way.

Thanks everyone.

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you very much for taking the time to share your feedback.

We are delighted to hear that your dad is comfortable and enjoying his time at Haviland House. It's wonderful to know that you are pleased with the facilities, food and the activities on offer, especially the time spent in the...  

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Review from Nikki D (Daughter of Resident) published on 15 May 2026 Submitted via Website
Overall Experience

From the 1st day he arrived Dad was met with kindness & compassion from everyone. The care he has received in the past 4 weeks has been outstanding, coming to visit him is always a pleasure especially seeing him so happy.

Reply from Avallon McCormack, Care Home Manager at Haviland House
Thank you very much for taking the time to share your lovely feedback.

We are delighted to hear that your dad was welcomed with such kindness and compassion from his first day with us. It is wonderful to know that the care he has received over the past few weeks has made such a positive...  

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Review from Brian B (Partner of Resident) published on 14 May 2026 Submitted via Postal Card
Overall Experience

From entering the reception, warm greetings and a sincere welcome from cleaners who do an excellent job in keeping it all clean and safe, and they acknowledge/interact with residents. Carers are exceptional in the way they care for all the residents, sometimes under extreme pressure. They are all very very caring. Management, from what I have seen are all in the residents' interest. Activities I feel need to be catered for individuals who do not like loud music or lots of other residents in one place. I repeat again, all carers excellent in empathy/and know each individual's needs.

Reply from Avallon McCormack, Care Home Manager at Haviland House

Thank you very much for taking the time to share your feedback. We are delighted to hear that you feel so warmly welcomed when visiting and that our housekeeping team and carers have made such a positive impression. Your kind words about the care, empathy and dedication of our team, especially...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (58) & Events (0)

News
  • 09 Jun 2026

    Guild Care offers a full daily activity schedule for its residents, with something for every interest and ability. Residents at Caer Gwent, Linfield House and Haviland House have a choice...

  • 20 Jun 2025

    Residents, families and visitors are warmly invited to Caer Gwent’s traditional Summer Fayre on Saturday 28 June, for an afternoon of fun and friendship in the beautiful gardens of Guild...

  • 14 May 2025

    Family, friends and staff gathered at Caer Gwent residential home in Worthing this week to mark a very special milestone as Patrick, a long-time Worthing resident, celebrated his 100th birthday...

Upcoming Events

There are no upcoming events for Haviland House.

Awards / Recognitions (4)

  • 15 May 2026Recipient: Guild Care
  • 15 May 2026Recipient: Guild Care
  • 07 Nov 2019Recipient: Haviland House

Accreditations

There are no accreditations posted yet for Haviland House.

Meet the Team (8)

Avallon McCormack
Avallon McCormackJob Title:Care Home ManagerJoined: 2022

I joined Haviland House as Care Home Manager in November 2022, and it immediately felt like the right place to be. My career in Health and Social Care began in 2012, when I started as an administrator in a nursing home in Brighton. From there, I progressed to Deputy Manager, then Care Home Manager, before becoming the Registered Manager of an 80-bed residential and dementia home.

I cannot imagine another career that offers such variety, challenge and reward. Making a positive difference to people’s lives every day is what drives me. I am passionate about supporting a team, influencing positive change and ensuring the highest standards of person-centred care.

At Haviland House, the dedication of the team is exceptional. Every member of staff plays a part in creating a warm and engaging environment for people living with dementia. We focus on helping residents feel fulfilled, connected and well cared for.

Getting to know the people we support, understanding what matters to them and seeing them happy is one of the greatest rewards of this role. Helping someone live a life that feels meaningful to them is something I am incredibly proud to be part of.

Tammy Strudwick
Tammy StrudwickJob Title:Deputy Manager - ResourcesJoined: 2018

I have worked at Haviland House since 2018, and over the years, I have had the privilege of growing with the home and progressing in my career. I began as a Night Carer and worked my way up to my current role as Deputy Manager – Resources.

My role involves overseeing staffing, recruitment and resourcing to make sure we always have a safe and supportive staff?to?resident ratio. Because I have been part of Haviland House for so long, I am often the person colleagues come to when they need information or support, and I am always happy to help.

What I enjoy most is welcoming new residents and getting to know their families. Haviland House feels like one big family, and being part of a team that cares so deeply for our residents is something that means a great deal to me.

Mandy Field
Mandy FieldJob Title:Deputy Manager - Clinical Lead

I trained as a nurse at Guy’s Hospital in London and have now been qualified for over 40 years. Throughout my career, I have gained a wealth of experience across a variety of care settings, with the past 30 years dedicated to supporting people living with dementia.

I am deeply passionate about dementia care and committed to ensuring that every resident is treated with dignity, compassion and understanding. Building meaningful relationships, getting to know each individual and supporting them to live as comfortably and independently as possible is at the heart of my role.

Nursing is a significant part of my life, and I am proud to come from a family with a strong nursing tradition. As a third-generation nurse, it means a great deal to me that my daughter has continued this legacy as the fourth generation, qualifying in 2014.

I feel incredibly fortunate to work in a profession that is both rewarding and meaningful. Supporting residents to live happy, healthy and fulfilled lives is what motivates me every day.

Rebecca Hicks
Rebecca HicksJob Title:Housekeeping Manager

I began my career by running my own home help business for 20 years, supporting people to live independently in their own homes. Alongside my team, we provided a wide range of services, including preparing meals, organising outings, assisting with appointments and offering day-to-day support tailored to each individual.

Following the impact of the Covid-19 pandemic, I transitioned into working within care homes and have found it to be an incredibly rewarding experience. I particularly enjoy spending time with residents, building meaningful relationships and helping to create a warm, homely and welcoming environment for everyone. I am passionate about making a positive difference in people’s lives and take pride in supporting residents to feel comfortable, valued and well cared for each day.

Outside of work, I live with my young son and our ageing dog. My son has a strong interest in wildlife and hopes to travel the world one day, focusing on conservation and protecting the environment.

Elena Krumgolde
Elena KrumgoldeJob Title:Wellbeing and Activities Coordinator

I am the Wellbeing and Activities Coordinator and have been supporting people living with dementia since 2009. I have a particular interest in advanced dementia and enjoy creating calm, meaningful and engaging experiences tailored to each individual.

My background is in art therapy and adult education, and I hold a Master’s degree in Education. Creativity plays an important role in my work, and I enjoy using art and storytelling to connect with people, especially when communication can be more challenging.

I believe that curiosity is essential in dementia care - remaining open, reflective and willing to learn helps me provide the best possible support. I am proud to work for Guild Care, where kindness and compassion are at the heart of everything we do.

Jackie Kerr
Jackie KerrJob Title:Care Home Administrator

I have been working at Haviland House for the past two years as a Care Home Administrator, and I thoroughly enjoy my role. Building relationships with residents and their families is a particularly rewarding part of my work, and I value the opportunity to support them each day.

Before joining Haviland House, I worked at Guild Care’s head office in Administration and Governance Services. This experience provided me with a strong foundation of skills and knowledge that I continue to use in my role.

Outside of work, I spent seven years living in New Zealand, which was an incredibly rewarding experience. It gave me the opportunity to travel, meet new people and experience a different way of life—something I will always value.

Buddy
Buddy Job Title:Resident Comfort Coordinator

I’m Buddy, an eight-year-old Labrador with a very calm and patient nature. I’ve been coming to work with my mum my whole life, so being around people feels completely natural to me.

During the COVID pandemic, I spent my days visiting residents who were feeling lonely or isolated, and I did my best to bring comfort just by being there. Ever since, I’ve developed a real appreciation for all the strokes, cuddles and kind words that come my way.

I’m known for my love of tennis balls and for being extremely dedicated when it comes to cleaning up any food that might hit the floor. These days, I enjoy a slower pace of life, and I’m happiest snoozing nearby, keeping people company and getting a good scratch behind the ears.

Mabel
Mabel Job Title:Happiness and Cuddles Assistant

I’m Mabel, Buddy’s little sister and a very enthusiastic two-year-old Cocker Spaniel. I’m still learning from him, but I like to think I bring my own bit of flair to the job.

I adore cuddles, and I’m excellent at rolling over for belly rubs the moment I meet someone new. I’ll happily chase anything that moves and, even though I’m small, I have a surprising talent for helping myself to any snacks that get left within reach.

Full of energy, charm and a little mischief, I love being part of the team, and I do my best to bring a spark of fun wherever I go.

Frequently Asked Questions about Haviland House

What types of Care is Haviland House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Haviland House have?

There are 67 Single Rooms.

What are the Facilities & Services at Haviland House?

Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Haviland House to the centre of Worthing?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haviland House to verify any information. View our terms and conditions. Haviland House has an Enhanced Service -more info.