
What a beautiful place unsung heroes work here with love and respect.David A(Son of Resident/Service User)



What a beautiful place unsung heroes work here with love and respect.David A(Son of Resident/Service User)



Haviland House is a dementia care home in Goring by Sea that provides a warm and calming environment for people at every stage of their dementia journey.
Families often speak about the comfort of seeing gentle routines, familiar faces and a team who understands what matters to their loved one. With five purpose-built households and 24/7 nursing care, the home offers safe, homely spaces where support evolves naturally as needs change.
The...
Care Provided by Haviland House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Haviland House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Guild Care
- Voluntary / Not for Profit Owned
Person in charge
- Avallon McCormack(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Parking
- Own car park
Haviland House Reviews (97)
Haviland House has a Review Score of 9.8 (9.844) out of 10, based on 44 reviews in the last 2 years.
Over all time Haviland House has 97 reviews.
All the staff from the laundry room, kitchen & carers are always happy & very friendly.
Your kind...
Haviland House has been providing high-quality expert care, focussed on creating a comfortable and happy environment. It is clear all the staff in Haviland House care greatly about the residents and advise to their needs in order to provide the most enjoyable and high quality care environment possible. I am amazed by the amount of activities available to residents, be that music, films, knitting. The gardens and setting of the House is also lovely, contributing to the amazing environment and experience at every stage.
Your comments about the wide variety...
My uncle is on a respite stay and after 3 days is very happy and appears to be thriving. The home seems to be well organised, staff are caring & residents are treated with dignity. There seem to be a variety of activities and Roger is enjoying the meals. There is a lovely large garden with various activities! A lovely care home!
It is wonderful to know that you have found the home well organised, welcoming and...
Thank you so much for your dedication and Kindness to our Dad. You are all amazing.
Knowing that he has become happier, more sociable and is enjoying his meals is wonderful to hear. Your...
We have always found the home very clean, staff always helpful & friendly.
Creating a welcoming, comfortable and well-maintained environment for residents and visitors is...
Rooms big and comfortable. Great activities. Overall 10/10
Your comments about our reception team,...
Mum tells us that she feels that she's at home and relaxed. Her health and general well being has improved since becoming a resident.
She appreciates and likes the food and staff
It is particularly rewarding to know that her health and wellbeing have improved since becoming a...
All the staff are lovely and helpful. They take care of the residents well. They accomodate well to the individual needs of each person.
Thank you for taking the time to leave a review of Haviland House. We are delighted to hear that you have found our team lovely, helpful and attentive to the needs of residents. Providing personalised care that supports each individual is extremely important to us, so it is wonderful to know this...
My wife has been here for 2 years and been looked after very well, I have no complaints.
Thank you for taking the time to share your experience of Haviland House. We are delighted to hear that your wife has been well looked after during her two years with us and that you are pleased with the care and support she receives. Your feedback is greatly appreciated and provides valuable...
The support staff provide excellent care and are kind & considerate. I am very happy with the care my wife is receiving. She seems happy and content,
Thank you for taking the time to leave a review of Haviland House. We are delighted to hear that you are happy with the care your wife receives and that she is content living with us. Your comments about the kindness, consideration and dedication of our team are greatly appreciated. We work hard to...
My mother is very happy & well looked after by all the lovely carers.
Thank you for taking the time to share your feedback. We are delighted to hear that your mother is happy at Haviland House and feels well cared for by our team. Providing compassionate, person-centred care is at the heart of everything we do, so it is wonderful to know that this has been reflected in your experience. We greatly appreciate your kind words and will share them with the team.
Lovely beautiful home with super friendly staff and great atmosphere
Thank you for taking the time to leave a review of Haviland House. We are delighted to hear that you find the home beautiful, welcoming and full of a great atmosphere. Your kind comments about our friendly team are greatly appreciated and will mean a lot to everyone who works here. Thank you again for your feedback and support.
There is always lots going on and it is lovely to be sent a monthly email of all the activities planned 'knot and natter' and drumming are just 2 examples. She loved the recent trip to the Garden Centre to have tea and look at the plants. Thank you to everyone for the wonderful care at Haviland House.
Thank you for taking the time to leave such a lovely review. We are delighted to hear how pleased you have been with the care your mum has received at Haviland House. It is wonderful to know that you find our team friendly, approachable and supportive, and that the regular communication helps keep...
Staff very friendly, kind, and helpful, making sure everyone is happy and comfortable. Lots of activities going on, and it is always clean.
We are delighted to hear that you found our team friendly, kind and helpful, and that they helped ensure your loved one was happy and comfortable during their stay with us. Creating a warm, welcoming environment where residents feel...
Garden is beautiful and well maintained.
We are delighted to hear that your experience at Haviland House was so positive. Treating every resident with warmth, dignity and respect is at the heart of what we do, so it is wonderful to know that you felt your dad was recognised as an...
Very caring staff, fantastic facilities. Dad seems to be settled very well after only his first couple of weeks. New experience for dad and his family. But the management and staff have guided us with professionalism, empathy and dignity. Thank you.
We are delighted to hear that your dad has settled in so well in his first few weeks with us. We understand that moving into a care home is a significant step for both residents and their families, so it is especially meaningful to...
We are very satisfied with the love and care our wife and mother is receiving. The facilities are excellent, and the individual care needs are monitored and managed in a very professional way. Our family is very pleased with the care that our wife and mother is receiving.
We are so pleased to hear that you are satisfied with the care your loved one is receiving. It is important to us that each resident's individual needs are carefully monitored and supported and it is lovely to know this has been your...
The management and staff have helped us every step of the way.
Thanks everyone.
We are delighted to hear that your dad is comfortable and enjoying his time at Haviland House. It's wonderful to know that you are pleased with the facilities, food and the activities on offer, especially the time spent in the...
From the 1st day he arrived Dad was met with kindness & compassion from everyone. The care he has received in the past 4 weeks has been outstanding, coming to visit him is always a pleasure especially seeing him so happy.
We are delighted to hear that your dad was welcomed with such kindness and compassion from his first day with us. It is wonderful to know that the care he has received over the past few weeks has made such a positive...
From entering the reception, warm greetings and a sincere welcome from cleaners who do an excellent job in keeping it all clean and safe, and they acknowledge/interact with residents. Carers are exceptional in the way they care for all the residents, sometimes under extreme pressure. They are all very very caring. Management, from what I have seen are all in the residents' interest. Activities I feel need to be catered for individuals who do not like loud music or lots of other residents in one place. I repeat again, all carers excellent in empathy/and know each individual's needs.
Thank you very much for taking the time to share your feedback. We are delighted to hear that you feel so warmly welcomed when visiting and that our housekeeping team and carers have made such a positive impression. Your kind words about the care, empathy and dedication of our team, especially...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (58) & Events (0)
- 09 Jun 2026
Guild Care offers a full daily activity schedule for its residents, with something for every interest and ability. Residents at Caer Gwent, Linfield House and Haviland House have a choice...
- 20 Jun 2025
Residents, families and visitors are warmly invited to Caer Gwent’s traditional Summer Fayre on Saturday 28 June, for an afternoon of fun and friendship in the beautiful gardens of Guild...
- 14 May 2025
Family, friends and staff gathered at Caer Gwent residential home in Worthing this week to mark a very special milestone as Patrick, a long-time Worthing resident, celebrated his 100th birthday...
There are no upcoming events for Haviland House.
Awards / Recognitions (4)
- 15 May 2026Recipient: Guild Care
- 15 May 2026Recipient: Guild Care
- 07 Nov 2019Recipient: Haviland House
Accreditations
There are no accreditations posted yet for Haviland House.
Meet the Team (8)

I joined Haviland House as Care Home Manager in November 2022, and it immediately felt like the right place to be. My career in Health and Social Care began in 2012, when I started as an administrator in a nursing home in Brighton. From there, I progressed to Deputy Manager, then Care Home Manager, before becoming the Registered Manager of an 80-bed residential and dementia home.
I cannot imagine another career that offers such variety, challenge and reward. Making a positive difference to people’s lives every day is what drives me. I am passionate about supporting a team, influencing positive change and ensuring the highest standards of person-centred care.
At Haviland House, the dedication of the team is exceptional. Every member of staff plays a part in creating a warm and engaging environment for people living with dementia. We focus on helping residents feel fulfilled, connected and well cared for.
Getting to know the people we support, understanding what matters to them and seeing them happy is one of the greatest rewards of this role. Helping someone live a life that feels meaningful to them is something I am incredibly proud to be part of.

I have worked at Haviland House since 2018, and over the years, I have had the privilege of growing with the home and progressing in my career. I began as a Night Carer and worked my way up to my current role as Deputy Manager – Resources.
My role involves overseeing staffing, recruitment and resourcing to make sure we always have a safe and supportive staff?to?resident ratio. Because I have been part of Haviland House for so long, I am often the person colleagues come to when they need information or support, and I am always happy to help.
What I enjoy most is welcoming new residents and getting to know their families. Haviland House feels like one big family, and being part of a team that cares so deeply for our residents is something that means a great deal to me.

I trained as a nurse at Guy’s Hospital in London and have now been qualified for over 40 years. Throughout my career, I have gained a wealth of experience across a variety of care settings, with the past 30 years dedicated to supporting people living with dementia.
I am deeply passionate about dementia care and committed to ensuring that every resident is treated with dignity, compassion and understanding. Building meaningful relationships, getting to know each individual and supporting them to live as comfortably and independently as possible is at the heart of my role.
Nursing is a significant part of my life, and I am proud to come from a family with a strong nursing tradition. As a third-generation nurse, it means a great deal to me that my daughter has continued this legacy as the fourth generation, qualifying in 2014.
I feel incredibly fortunate to work in a profession that is both rewarding and meaningful. Supporting residents to live happy, healthy and fulfilled lives is what motivates me every day.

I began my career by running my own home help business for 20 years, supporting people to live independently in their own homes. Alongside my team, we provided a wide range of services, including preparing meals, organising outings, assisting with appointments and offering day-to-day support tailored to each individual.
Following the impact of the Covid-19 pandemic, I transitioned into working within care homes and have found it to be an incredibly rewarding experience. I particularly enjoy spending time with residents, building meaningful relationships and helping to create a warm, homely and welcoming environment for everyone. I am passionate about making a positive difference in people’s lives and take pride in supporting residents to feel comfortable, valued and well cared for each day.
Outside of work, I live with my young son and our ageing dog. My son has a strong interest in wildlife and hopes to travel the world one day, focusing on conservation and protecting the environment.

I am the Wellbeing and Activities Coordinator and have been supporting people living with dementia since 2009. I have a particular interest in advanced dementia and enjoy creating calm, meaningful and engaging experiences tailored to each individual.
My background is in art therapy and adult education, and I hold a Master’s degree in Education. Creativity plays an important role in my work, and I enjoy using art and storytelling to connect with people, especially when communication can be more challenging.
I believe that curiosity is essential in dementia care - remaining open, reflective and willing to learn helps me provide the best possible support. I am proud to work for Guild Care, where kindness and compassion are at the heart of everything we do.

I have been working at Haviland House for the past two years as a Care Home Administrator, and I thoroughly enjoy my role. Building relationships with residents and their families is a particularly rewarding part of my work, and I value the opportunity to support them each day.
Before joining Haviland House, I worked at Guild Care’s head office in Administration and Governance Services. This experience provided me with a strong foundation of skills and knowledge that I continue to use in my role.
Outside of work, I spent seven years living in New Zealand, which was an incredibly rewarding experience. It gave me the opportunity to travel, meet new people and experience a different way of life—something I will always value.

I’m Buddy, an eight-year-old Labrador with a very calm and patient nature. I’ve been coming to work with my mum my whole life, so being around people feels completely natural to me.
During the COVID pandemic, I spent my days visiting residents who were feeling lonely or isolated, and I did my best to bring comfort just by being there. Ever since, I’ve developed a real appreciation for all the strokes, cuddles and kind words that come my way.
I’m known for my love of tennis balls and for being extremely dedicated when it comes to cleaning up any food that might hit the floor. These days, I enjoy a slower pace of life, and I’m happiest snoozing nearby, keeping people company and getting a good scratch behind the ears.

I’m Mabel, Buddy’s little sister and a very enthusiastic two-year-old Cocker Spaniel. I’m still learning from him, but I like to think I bring my own bit of flair to the job.
I adore cuddles, and I’m excellent at rolling over for belly rubs the moment I meet someone new. I’ll happily chase anything that moves and, even though I’m small, I have a surprising talent for helping myself to any snacks that get left within reach.
Full of energy, charm and a little mischief, I love being part of the team, and I do my best to bring a spark of fun wherever I go.
Frequently Asked Questions about Haviland House
What types of Care is Haviland House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Haviland House have?
There are 67 Single Rooms.
What are the Facilities & Services at Haviland House?
Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Haviland House to the centre of Worthing?
2.3 mile(s) as the crow flies, distance by road may be significantly further.
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