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Hayward Care Centre

Corn Croft Road, Devizes, Wiltshire SN10 2FR
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Would highly recommend Hayward! Lovely staff that go above and beyond.E W(Granddaughter of Resident/Service User)
Hayward Care Centre, Devizes
We were very impressed with the open-plan design of the home, it was the best I have seenBernadette C(Daughter of Resident/Service User)
Hayward Care Centre, Devizes
Mum has been really happy at Hayward Care Centre. The staff are friendly and approachable.J P(Daughter of Resident/Service User)
Hayward Care Centre, Devizes

Hayward Care Centre is a 2015 addition to this provider's range of facilities, purpose-designed to support modern care practice that is individualised to suit the client, while employing professionals committed to a compassionate approach.

Independent living is supported by smaller and homely household units, which residents can personalise and which include ensuite bedrooms and wetroom showers.

Privacy is respected, while adults are also able to access a varied activities programme, a choice of home-cooked meals and landscaped gardens.

Care Provided by Hayward Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,595 - £1,650£1,750 - £1,815
Residential Dementia Care£1,650 - £1,710£1,820 - £1,875
Nursing Care£1,923 - £1,923£1,923 - £1,923
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Hayward Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Helen Shepherd (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Hayward Care Centre Reviews (134)

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9.6

Hayward Care Centre has a Review Score of 9.6 (9.572) out of 10, based on 45 reviews in the last 2 years. Over all time Hayward Care Centre has 134 reviews.

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Showing 134 reviews matching selected criteria
Review from Becky (Granddaughter of Resident) published on 21 December 2020 Submitted via Website
Overall Experience

My grandad was only at Hayward for a short time before he sadly passed away. The care, compassion and professionalism from all the staff were second to none. COVID-19 and his rapid deterioration meant that we hadn’t seen him for some time beforehand but the staff pulled out all the stops to allow us to say our goodbyes and for that, we will be forever thankful.

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Review from Marion G (Daughter of Resident) published on 4 June 2020 Submitted via Website
Overall Experience

My mother-in-law has previously stayed for respite and moved into the home in February. We as a family are extremely grateful for the care that she is receiving during this difficult time for all care homes. The home has Skype set up, and we speak to her every week, we were also thankful for a garden visit this week. The staff are always friendly and welcoming, we cannot praise them enough for the way that they are caring for her during the crisis that is affecting everybody. The home has lovely facilities, I would like to be able to see more activity posted on Facebook as other homes do. We have another relation, in another home, and see lots of acuity taking place there.

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Review from Jackie V (Relative of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

The thing I find most comforting is that my relative is very happy at Hayward. The whole ambience is friendly and caring.

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Review from Christine M (Daughter of Resident) published on 22 February 2020 Submitted via Postal Card
Overall Experience

I have found Hayward Care Centre to be a wonderful home for my mother. It is very homely and the staff friendly and helpful. My choice of home was sealed by the wonderful large garden full of flowers. A beautiful place to sit for both residents and visitors. It has a hairdresser, pub area, sunroom and cafe on site. Plus lovely decorated lounge and kitchen area for each part of the home. Highly recommend.

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Review from Janet A (Daughter of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience

Friendly Staff. Clean and tidy home.

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Review from L O (Relative of Resident) published on 11 February 2020 Submitted via Postal Card
Overall Experience

Always a friendly greeting. Staff are very polite and helpful.

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Review from D W (Relative of Resident) published on 7 February 2020 Submitted via Postal Card
Overall Experience

Friendly staff, clean facilities, activities. We like the cafe for onsite visits but also like that we are encouraged to go out and about. Love the garden. I would like to see complete sets of games and dominoes I always struggle to find a complete game.

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Review from L W (Daughter of Resident) published on 19 November 2019 Submitted via Postal Card
Overall Experience

Very friendly staff, the home is very well equipped, good activities and always very clean. Staff always on hand if you need them. My father has settled well and likes his room. His words "it's the Rolls Royce of homes".

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Review from Mo R (Husband of Resident) published on 26 June 2019 Submitted via Postal Card
Overall Experience

My husband was treated kindly and involved in what was going on and reminded when needed. Rooms are very clean. He was able to walk around the facilities and gardens. The food is good. Visitors are made welcome.

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Review from Fiona G (Daughter of Resident) published on 16 April 2019 Submitted via Postal Card
Overall Experience
My mum has been in Hayward for nearly 12 months now and she used to do daycare, but after being poorly she went in permanently and she is now well and happy and we have peace of mind that she is well cared for.

The home is great as are all the staff, great communication with us as a family mum is happy and is her old self again.

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Review from Angie K (Regular Volunteer) published on 27 March 2019 Submitted via Postal Card
Overall Experience

Very good home and the staff are very caring. Accommodation clean and tidy. Food always looks good. Residents seem happy.

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Review from Tracy W (Daughter of Resident) published on 30 November 2018 Submitted via Postal Card
Overall Experience

The care centre is generally very good. The food is not always very good for tea time meals. There isn't always a decent choice for the residents, maybe just baked potato or sandwiches. Lunch meals seem to be okay. There are good activities for the residents but obviously, they can't happen every day. There is often a shortage of staff so they can't always give residents the time they need. However, they do have a good relationship with my Mum.

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Review from Barry C (Brother of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience

I find the home to be comfortable with nice on suite rooms and good facilities. The food is nutritious and plentiful, the staff are caring and friendly. Activities are varied and often with good staff and resident participation. Hygiene is of a high standard with good laundry facilities. There always seems to be adequate staff present on the units.

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Review from Tracey K (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

After a rocky start of having to chase for basic care to be performed, I think we have finally turned a corner. My father likes the care home and staff and I find all the staff friendly and approachable now that problems have been resolved. The care home manager is open to hearing about any problems you may have and does try to rectify as quickly as possible. Rooms are a good size, food is plentiful, cleaning of rooms could be more thorough. I hope the care that my father is now, finally receiving continues - but I should not have had to chase for basic tasks to be completed.

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Review from A C (Friend of Resident) published on 17 July 2018 Submitted via Postal Card
Overall Experience
The building is welcoming and the décor bright and interesting.
The staff are kind and cheerful.

I have often had lunch there and the food is very good.

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Review from Tania C (Daughter of Resident) published on 10 July 2018 Submitted via Postal Card
Overall Experience
Dad originally went in on a respite stay with a view to a permanent stay.
All the staff are lovely, attentive and willing to deal with difficult situations which my dad experienced due to his Dementia.
He has now settled very well and seems as happy as he could be considering his condition.
Food is excellent, facilities and appearance of the home.
It feels like a hotel sometimes which is great.

Thanks for looking after dad so well.

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Review from Sarah M (Daughter of Resident) published on 10 July 2018 Submitted via Postal Card
Overall Experience
Hayward has a friendly, caring and professional environment. Staff seem genuinely fond of mum and treat her with dignity, care and friendship - they have a real human touch.
If we have concerns staff listen and deal with them as soon as they can.
We are always made to feel welcome.

There is a good variety of activities - days out, singers, music and dance therapy, visiting musicians etc.

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Review from Liz K (Daughter of Resident) published on 6 July 2018 Submitted via Postal Card
Overall Experience

I am the Daughter of a resident who has been at Hayward since it was opened 31/2 years ago. She has always had the best care here and been treated with the utmost dignity. The family would recommend the home to others in a second. It is 5 star.

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Review from Robert S (Husband of Resident) published on 5 July 2018 Submitted via Postal Card
Overall Experience

My wife has been a resident at the Hayward Centre for 18 months. She was diagnosed with early onset dementia aged 63 years. The staff have made wonderful efforts to meet her needs, especially as she is so much younger than most of the other residents. My wife has been happy and settled during the time she has been a resident at the centre.

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Review from R R (Husband of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience
Nice care centre.
Staff very good.

My wife is looked after.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 July 2025
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Hayward Care Centre.

Meet the Team (5)

Helen Shepherd
Helen ShepherdJob Title:Home ManagerJoined: 2011

Helen started her care career in 2001 and joined Hayward Care Centre as home manager in February 2025. She joined OSJCT Watersmead in 2011 as a carer and worked her way through many different roles. In April 2017, she was appointed Head of Care at OSJCT Brookside in Melksham, and then she returned to Watersmead, where she became Home Manager in July 2018.

Helen is extremely passionate about creating a wonderful home for her residents and championing person-centred care. “This is what I want to pass on to the team to support and develop them all to be the very best they can be”, Helen says.

Over the years, Helen has completed her QCF levels 5 and 7 in health and social care.

In her spare time, Helen loves spending time with her family. She has three amazing children and two dachshunds, Jasper and Daphne, who keep her very busy. She enjoys keeping active by swimming and running regularly, making the most of any opportunity to get outdoors.

Glynnis Galloway
Glynnis GallowayJob Title:Care Service ManagerJoined: 2007
Glynnis oversees the care across the home and her ethos of care is that it’s all about enabling people to live their lives how they choose. She has worked for OSJCT since 2007 and at Hayward Care Centre since 2015.

Glynnis is a qualified psychiatric nurse and has links with the local churches to support Hayward’s residents.

She loves walking through the doors in the morning knowing that she’s going to make a difference to people in the home. Outside work, Glynnis volunteers with the local Alzheimer’s support group.

Jemima McGrath
Jemima McGrathJob Title:Activities Co-ordinatorJoined: 2024

Jemima loves to work with people, and that is evident in everything she does. She organises a varied programme of activities for our residents at Hayward Care Centre and spends time talking to everyone, learning what each likes to do or would like to try. The activities include regular favourites like skittles, curling, music and movement, bingo, and the ever popular – and competitive! – Friday quiz.

Outside work, Jemima runs a Brownie group and teaches a ballet class. Previous roles have included being a nanny, and an outdoor activity instructor. Jemima has worked at Hayward Care Centre since February 2024.

Suzanne Davison
Suzanne DavisonJob Title:Support WorkerJoined: 2023

Suzanne has worked at Hayward Care Centre since November 2023, and this is her first role in care.

Previously, she worked as a cabin crew.

Suzanne loves following jobs through to the end, and loves the attention to detail that her job allows, remembering all the little things about the people she cares for; who likes their tea in a mug and who prefers a cup and saucer? Who likes their toast cut into squares and who prefers triangles?

When she’s not working, Suzanne loves spending time with her young family and being out in the countryside.

Georgie Hill
Georgie HillJob Title:Support WorkerJoined: 2020
Georgie has been with the Trust, and Hayward Care Centre, since 2020 and previously ran a pub with her dad before. Her role now is to support residents however they need, promoting their independence.

Georgie says that the best thing about her job is being there for the residents, day in, and day out, and hearing about their lives because everyone is different.

Outside work, Georgie likes to spend time with her family, including her nephews.

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