Staff are excellent, caring and helpful. Good food and very cleanM A(Respite Resident/Service User)
Staff are excellent, caring and helpful. Good food and very cleanM A(Respite Resident/Service User)
Ideally situated in the heart of Jesmond, with superb transport links into Newcastle-upon-Tyne city centre, Fleming Court is a luxury, purpose-built care home offering residential and residential dementia care.
Boasting a restaurant, cinema, café, beauty salon, bowling green and landscaped garden, Fleming Court is the perfect place to call home for those looking for an inclusive and welcoming setting.
Led by a kind and experienced home manager, each member of...
Ideally situated in the heart of Jesmond, with superb transport links into Newcastle-upon-Tyne city centre, Fleming Court is a luxury, purpose-built care home offering residential and residential dementia care.
Boasting a restaurant, cinema, café, beauty salon, bowling green and landscaped garden, Fleming Court is the perfect place to call home for those looking for an inclusive and welcoming setting.
Led by a kind and experienced home manager, each member of the team is there to help you or your loved one settle into the home. With a focus on kind and sensitive care, they work hard to ensure every person feels valued and respected.
The extensively trained team will deliver all the specialist care and support services that a person requires. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.
In addition to the range of activities available in the home, residents are also encouraged to take an active role in the Jesmond community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.
The price(s) shown are provided by the care home. Contact Fleming Court Care Home for full pricing details and T&Cs.
Contact Fleming Court Care Home to confirm what's included and get a personalised quote:
Fleming Court Care Home has a Review Score of 9.7 (9.673) out of 10, based on 22 reviews in the last 2 years.
Over all time Fleming Court Care Home has 111 reviews.
Have not yet met many staff members but those that we have met are...
Don't know about activities yet.
The staff have been excellent, always polite and attentive. They have been caring and happy to accommodate my mother's particular needs. The room is very comfortable, clean and well laid out.
The staff have been excellent, always polite and attentive. They have been caring and happy to accommodate my mother's particular needs. The room is very comfortable, clean and well laid out.
Ps. Why not install a computer or 2 for guests to use so they can enjoy an internet café.
Ps. Why not install a computer or 2 for guests to use so they can enjoy an internet café.
Staff helpful, very pleasant, often not enough of them! Nice surroundings, pleasant company.
Staff helpful, very pleasant, often not enough of them! Nice surroundings, pleasant company.
Thank you for your positive comments with regards to our home. As we are moving the home forward with our new Residents, our staffing levels are continuously addressed and monitored to ensure they are at required staffing levels.
This is the third care home I have been in and is by far the best. I feel cared for and well looked after and very safe and comfortable.
This is the third care home I have been in and is by far the best. I feel cared for and well looked after and very safe and comfortable.
I am here for two weeks while my daughter and family are on holiday.
I am here for two weeks while my daughter and family are on holiday.
The downside, belongings do go missing in her room. Clothing also gets muddled.
The downside, belongings do go missing in her room. Clothing also gets muddled.
After much research for a care provider for my uncle, we chose Fleming Court. The standard of care my uncle received, was extremely good, the staff took great care of him, showing respect and treating him with dignity. Daily activities and trips out were varied and well co-ordinated, whilst the...
After much research for a care provider for my uncle, we chose Fleming Court. The standard of care my uncle received, was extremely good, the staff took great care of him, showing respect and treating him with dignity. Daily activities and trips out were varied and well co-ordinated, whilst the front of house staff kept us informed of forthcoming events.
The home itself, is beautiful, with good facilities. The resident rooms are tastefully decorated and equipped, it was nice that we were able to add personal items to make it more comfortable. The food is nutritious and meals varied, it was nice that we could sit and have a meal also.
Little touches such as having hairdressers on site, tuck shop to buy sweets and delivery of daily papers, made it pleasant for him.
I highly recommend Fleming Court.
Hope to be able to come again sometime.
Hope to be able to come again sometime.
Good care with attentive staff. Love the décor and ambience of Fleming Court Care Home. Hospitable to visitors. An odd meal not as good as others and room 7 needs a toilet roll holder fitted on wall.
Good care with attentive staff. Love the décor and ambience of Fleming Court Care Home. Hospitable to visitors. An odd meal not as good as others and room 7 needs a toilet roll holder fitted on wall.
Thank you for taking the time to provide such positive feedback on the care and the staff at Fleming Court. I am pleased to confirm that we have now replaced the toilet paper dispenser with a toilet roll holder.
Moved to Fleming Court to be nearer to my family. The staff have made the transition as smooth as this process can be. The staff are kind, respectful and caring. The home is very well kept. Family are welcomed. It is a warm and homely place.
Moved to Fleming Court to be nearer to my family. The staff have made the transition as smooth as this process can be. The staff are kind, respectful and caring. The home is very well kept. Family are welcomed. It is a warm and homely place.
Staff are very helpful and kind.
Staff are very helpful and kind.
I would have preferred to be offered a shower more often. I would like to be offered a chance to go out of the house. I felt that I had to get up early as everyone wanted help to get out of bed at the same time.
During the day I appreciated being taken to the toilet when I needed to go.
I...
I would have preferred to be offered a shower more often. I would like to be offered a chance to go out of the house. I felt that I had to get up early as everyone wanted help to get out of bed at the same time.
During the day I appreciated being taken to the toilet when I needed to go.
I didn't always get a bib when I requested one, which made my clothes messy.
Some staff would benefit from being reminded about how to fit hearing aids.
Thank you for your positive feedback and here at Fleming court we always welcome suggestions of areas to improve. Showers facilities are in every bedroom, to address this I will advise my staff to offer a shower each day at a time appropriate for yourself. We have outstanding gardens, parks and...
Thank you for your positive feedback and here at Fleming court we always welcome suggestions of areas to improve. Showers facilities are in every bedroom, to address this I will advise my staff to offer a shower each day at a time appropriate for yourself. We have outstanding gardens, parks and locations around Newcastle, there are staff who would escort you outside weather permitting. Our wellbeing coordinators would also support you and I am also recruiting more staff to be available. The Laundry Department have plenty of protective garments for mealtimes and insist staff only need to collect items from the laundry. Lastly I do apologise for ill-fitting hearing aids, this week I had a meeting with Vision call who will be conducting training at Fleming Court, this will provide a better service in regards to hearing and vision services.
Concerned...
Concerned about loss of laundry.
Thank you for your comments and feedback on your recent stay within Fleming Court, we appreciate all feedback received as it helps us to improve our service where required. The health and wellbeing of all our Residents is very important to us. We are delighted to hear your positive comments with...
Thank you for your comments and feedback on your recent stay within Fleming Court, we appreciate all feedback received as it helps us to improve our service where required. The health and wellbeing of all our Residents is very important to us. We are delighted to hear your positive comments with regards to our home and the support you received via our care team. We have recently appointed two excellent and highly experienced chefs to join our hospitality team and have also arranged for monthly meetings with our Residents to enable us to receive regular feedback on our hospitality services. Fresh fruit is also now available in the dining area each day. Our Home Manager operates an open door policy and is happy to assist both Residents and family members with any concerns they may have. We also hold monthly staff meetings and Resident/Relative meetings to discuss any issues or ideas to improve the Resident experience.
Lovely place. Both grandparents are there. Staff are great.
Lovely place. Both grandparents are there. Staff are great.
Great standards, lovely staff, ideal environment for my grandad and grandmother.
Great standards, lovely staff, ideal environment for my grandad and grandmother.
Very welcoming environment, make residents feel right at home. Staff very friendly and approachable. Recently re-decorated with different scenes of the town drawn on walls beautifully by a member of staff. Residents are cared for very well and always look happy! Both grandparents and great great...
Very welcoming environment, make residents feel right at home. Staff very friendly and approachable. Recently re-decorated with different scenes of the town drawn on walls beautifully by a member of staff. Residents are cared for very well and always look happy! Both grandparents and great great aunt are residents here.
I think that you get extremely good care here it is pricey but not much more than elsewhere. A high profile bed is available for use. The gardens are very accessible and visitors can come freely and if they wish, have a meal or snack.
I think that you get extremely good care here it is pricey but not much more than elsewhere. A high profile bed is available for use. The gardens are very accessible and visitors can come freely and if they wish, have a meal or snack.
Excellent place, the staff were very friendly and approachable, they have been amazing with my Grandparents helping them to get a spring back in their step. Thank you for being so kind and patient.
Excellent place, the staff were very friendly and approachable, they have been amazing with my Grandparents helping them to get a spring back in their step. Thank you for being so kind and patient.
It is a great shame that a home that once had a special blend of outstanding staff and excellent facilities has deteriorated because of poor management. We brought my mother here a year ago but in the spring of 2017, it changed hands. Since then a lot of very good staff have left. Those who remain...
It is a great shame that a home that once had a special blend of outstanding staff and excellent facilities has deteriorated because of poor management. We brought my mother here a year ago but in the spring of 2017, it changed hands. Since then a lot of very good staff have left. Those who remain have told family and friends of their unhappiness about under-staffing, low wages and having to leave residents unattended. Some even asked us to raise these issues with management because they were being ignored. The management since the first excellent manager left has been appalling for a care home of this standard and expense. After a long delay, the replacement lasted less than two months, not having sufficient experience (a familiar problem if you read CQC reports for some of the new owner's other homes). Unsurprisingly we have lost confidence and have now removed my mother. We were very sad saying goodbye to some truly excellent loving staff but we shall not miss the new regime.
Thank you for the feedback you have provided in relation to Fleming Court. We appreciate your comments on a number of areas that you acknowledged as being excellent within the home. Any concerns raised are treated seriously and thank you for bringing these to our attention in relation to...
Thank you for the feedback you have provided in relation to Fleming Court. We appreciate your comments on a number of areas that you acknowledged as being excellent within the home. Any concerns raised are treated seriously and thank you for bringing these to our attention in relation to management and staffing levels. There has been a change in management in the home and unfortunately, when the previous Home Manager left, a number of the staff decided to go with her. This has caused some staffing challenges, but I am pleased to say we have recruited some great staff as well as retained some excellent staff. It’s also worth mentioning that several of the staff who had left the organisation during this time of change have now either returned to Fleming Court or have requested to return in future weeks. We regularly meet with our staff teams to discuss any areas of concerns they have to ensure they are fully supported. Our staffing levels are assessed on a regular basis to ensure that staff numbers are appropriate to meet the needs of our Residents. Fleming Court has also recently undergone its first CQC inspection, of which we received a rating of Good in all areas. Feedback was positive and an excellent reflection of our dedicated team within Fleming court.
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Residents at Fleming Court Care Home in Jesmond, Newcastle upon Tyne, have been enjoying a lively and engaging start to the week with a special session of French Club. The...
Fleming Court Care Home in Jesmond, Newcastle, was filled with laughter, music, and dancing recently as residents and staff enjoyed another unforgettable silent disco, hosted by the ever-popular DJ John...
Residents at Fleming Court Care Home in Jesmond enjoyed a heartwarming Valentine’s Day celebration, filled with creativity, entertainment, and delicious treats. The day kicked off with residents taking part in...
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What does ‘kindness’ mean to you?
“Getting to know the person and taking time to listen.”
As a Heath Care Professional, Karen has gained a wealth...
What does ‘kindness’ mean to you?
“Getting to know the person and taking time to listen.”
As a Heath Care Professional, Karen has gained a wealth of experience in providing care support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Having worked at HC-One for 12 years, Karen closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Karen remarked:
“Watching the interaction between Residents and staff and watching them laugh together.”
Karen has also achieved much outside of work, she has completed a 1500ft sky dive for the Neonatal ward in Sheffield.”
Outside of work, Karen enjoys spending time with her grandchildren.
If you would like to find out more about Fleming Court, Karen would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fleming Court Care Home to verify any information. View our terms and conditions. Fleming Court Care Home has an Enhanced Service -what an Enhanced Service includes.