Fleming Court Care Home

The team at Fleming Court are exceptional and with their support, I have been able to undergo treatment that I was initially finding very difficult to tolerate. My stay here, therefore, has been lifechanging. The care, kindness and help I have received here has been nothing short of wonderful. The team are hugely kind and very helpful. Every individual need is carefully catered for. The home has also been Covid free too, which is again exceptional and a testament to how careful all the team has been. This is without question a safe, very kind and supportive environment. It’s also a happy, warm and caring place to be. I can’t thank everyone enough. I couldn’t recommend Fleming Court strongly enough to anyone needing support or help.

You are true hidden heroes at Fleming Court who have cared for our loved ones in our time of need and I, for one, can't thank them enough. You are truly inspirational. Thank you from the bottom of my heart.

I would just like to thank everyone at Fleming Court for looking after my mother so well since she arrived there in mid-March. It has been difficult on both sides because of lockdown but I really appreciate all the efforts to keep the residents safe at this difficult time and wouldn’t have it any other way. And the Zoom chats are a great help and reassurance. It must have been (and continues to be) a really tough few months for the staff - you have all been amazing and I have been clapping for you every Thursday! And still, you have been organising talent competitions, VE Day celebrations, entertainers and treasure hunts, etc. in the gardens. Thanks again and keep up the great work.

Fleming Court is a lovely building in a beautiful location. I have found the staff to be most pleasant and obliging on each occasion I have visited my mother over the past 18 months. Caring for lots of vulnerable people, with all the quirks of great age and needs can never be easy but the staff all do their utmost to make Fleming a real home and caring environment.

It is a great comfort to all our family knowing that she is safe and secure.

I am so missing my little visits to Fleming Care Home to visit my 91-year-old Dad who has well-established dementia. Although he no longer recognised me he still knows my voice and I love taking him down to the lounge area to play a duet on the grand piano. The manager and all the staff make my visits a pleasure as they create such a lovely atmosphere and sometimes the other residents start dancing when we play, which I just love! I feel so lucky that he has a place there and it is great peace of mind to me as I don’t live nearby.

I can't thank you enough for all you've done and look forward to seeing you all on a more personal basis when this is all over.

Thoroughly recommended. Very quiet, peaceful and restful. Standard of decoration is excellent. The staff are extremely helpful. Absolutely no complaints with it.

I have always found the staff very caring, helpful and kind when caring for my mum. They treat my mum with dignity when looking after her and this gives me peace of mind. When I visit I am offered a cup of tea, which is always welcomed.

Warm room, good food, helpful staff. A friend described it as posh.

My mam found her stay a pleasant one and that the staff were very kind. My mam's favourite bit was socialising with the other residents. The only thing my mam would change is to extend the socialising/entertainment of residents into the evening, so bedtime was later. The evening could be a bit lonely and boring for her. However, she has enjoyed her stay and if necessary would come back and stay.

The activities have improved since June and with a new leader will get even better.

My stay here has been extremely comfortable and anticipated in advance. All of my needs have been anticipated.

Fleming Court offers a good level of care for my parents. However, more outings and external visits would be good. The residents raise their own money for entertainment, which is absolutely appalling. Selling sweets to residents who pay over £4000 a month to pay for their own entertainment is appalling but allows you to tick a box at their expense.

Care staff are excellent. In general, a positive experince, despite the circumstances.

Excellent.

Fleming Court has the feel of a hotel rather than a care home which meant a lot to my mother when we looked around. The building is well designed with excellent facilities. The staff are friendly and caring and often have a smile for you. I was very happy with the care my mother received.

We have always found the staff in Fleming Court very friendly, helpful and professional when we have visited. The surroundings are very nice and the facilities are always kept to a high standard.

My sister's room is quiet, clean and warm. She is very comfortable and happy in her new home. There are no smells of stale food or body waste, unlike some care homes.

The staff are also very welcoming to visitors - it feels like an extended family.