Kensington Care Home

My mum has complex care needs, so it is very important to me that she is looked after with due diligence in a supportive environment. This care home has achieved that. All the staff are dedicated and friendly. They work alongside external agencies and listened to my wishes, communicating weekly on mum's progress. The home is clean and organised and I felt secure that Mum was safe and content during each respite stay.

As a regular visitor I like coming here. My wife gets freedom knowing that I am in good hands.

A great deal of thought clearley goes into the activities.

The home is very clean my 9 yr old grandaughter has comented on how clean the home is.

Dad has been in care at Kensington Care Home since November 2025 and has received excellent care. All the staff are wonderful and genuinely caring. They treat residents with dignity and respect and work very hard to create a warm and loving environment. The home is extremely clean, comfortable and well maintained and the staff are always approachable and more than happy to help with any concerns. Knowing Dad is safe, happy and well looked after gives us great peace of mind. Many thanks to everyone at Kensington.

Resident in Kensington Care Home since March 2025. Very well cared for with warmth and kindness. Staff excellent and always willing to help in this happy, comfortable home.

Re food: This needs improvement. Lack of fresh green vegetables throughout the week. Lots of 'beige' food and often pastry-based offers on. Sunday lunch does tend to be the best quality meal of the week. For the money chargd - the food needs to be much better.

First class on all levels. All staff are amazing and look after my relative with respect and care. Food is perfect for everyone's needs. Lots of activities to keep everyone's mind and body active.

Volunteers - appreciated.

With great thanks for the care of Eileen which is at a very high standard. The care home is unbelievable and the staff so caring, it has to be seen like a five-star hotel, and I am telling everyone. The meals are so nice and no one living here has a worry when they know what brilliant staff are here.

Staff are always helpful, friendly and caring and happy to meet my mum requirements . The home is always clean and tidy and the rooms are well maintained. The food was well presented and very tasteful when we dined with my mother.

All staff very helpful and pleasant. Room was airy with access to outside.

Until the end of her life on 15/4/25. The care staff ensured she was well cared for until the end. We are grateful for the excellent care provided by all who work on the Penetin Unit at Kensington, very well led by the team leader of the unit.

I enjoy my visits to see my friend but as I'm only a guest I don't feel I can make much comment.

The family have been impressed with the way our requests & requirements have been taken into account leading to an optimum solution regarding the care of our Mother. She has always been happy at Kensington & relaxed, enjoying having her nails and hair done every week & other activities.

We did extensive research in choosing a care home for Mum. Kensington was in a different league as compared to others we viewed in the Northallerton area and both our parents had ensured that there were sufficient funds available to obtain the best care. The facilities are akin to a 4-star hotel but the real standout was the staff. At every interaction over the course of Mum's respite stay, the staff, whether they were carers, housekeepers, or administrators, were incredibly caring and sympathetic. Unfortunately, our Mum did not stay with us long enough for her to take full advantage of the safe, comfortable, clean, and friendly environment at Kensington but I have no hesitation in recommending this care home to anyone looking to provide the very best for their loved one.

When visiting my very dear friend, I always find Kensington to be a lovely home. The staff are fantastic and look after her very well. It is so clean and tidy and very welcoming.

I am very impressed with the care given to my friend. The staff are friendly, empathetic and nothing is too much trouble. In particular, the house keeper at The Kensington Nursing Home has shown tremendous kindness and thoughtfulness.

The care received from the Kensington for my aunt was excellent throughout her entire time at the care home. She had loving care which was very reassuring as we live a long distance from the area.

The care our aunt received was very good indeed. She was looked after with care and love and empathy.