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Kensington Care Home

Finkills Way, Northallerton, North Yorkshire DL7 8UB
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Kensington Care Home, Northallerton
Kensington Care Home, Northallerton
Kensington Care Home, Northallerton

Kensington is located in the bustling town of Northallerton, North Yorkshire. Taking care and support facilities to a whole new level in the local area, the warm and inviting residence provides the comforts of home with 24 hour support.

Kensington has been designed to a luxurious high standard and all 64 furnished bedrooms having en-suite wet rooms. The facilities offer bespoke care and support in a safe and welcoming environment taking...  

Care Provided by Kensington Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Kensington Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Open visiting

Parking

  • Parking Available

Kensington Care Home Reviews (80)

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9.7

Kensington Care Home has a Review Score of 9.7 (9.703) out of 10, based on 42 reviews in the last 2 years. Over all time Kensington Care Home has 80 reviews.

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Review from Glynis G (Daughter of Resident) published on 11 September 2024 Submitted via Postal Card
Overall Experience

The care that was given to my dad in the last few months was second to none. He was treated with dignity, respect and love by all of the staff at Kensington. Thank you to everyone for the care you gave him and the support you gave to all the family.

Reply from Lin Cordey, Home Manager at Kensington Care Home

It was a complete pleasure to have been part of your father's care and get to know his wonderful family. His memory will live on in Kensington.

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Review from R H (Daughter of Resident) published on 15 August 2024 Submitted via Postal Card
Overall Experience

From the first visit, I felt welcomed. The home feels more like a hotel than a care home. It is bright and light, with a friendly, warm atmosphere. It is spotless, and the food is of good quality. The staff are always friendly and supportive and nothing is ever too much trouble. Although my mother did not wish to be there, I feel very comfortable that she was in safe hands 24/7 and her needs were met 100%. Mum and I particularly enjoyed the garden, getting outside when mobility is restricted is so important for the resident's well-being. I would highly recommend the home.

Reply from Lin Cordey, Home Manager at Kensington Care Home

Thank you most sincerely for your feedback. I will ensure this is relayed to the team, and we are happy to have made a difference in your mum's care.

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Review from J L (Resident / Service User) published on 8 April 2024 Submitted via Postal Card
Overall Experience

First-class service, excellent environment, friendly and professional staff, nothing is too much trouble. Thank you.

Reply from Gloria Talei, Deputy Manager at Kensington Care Home

Thanks for your feedback. Always a pleasure serving you with your good sense of humour.

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Review from Carol C (Friend of Resident) published on 8 April 2024 Submitted via Postal Card
Overall Experience

A lovely, welcoming place with great staff and manager, plenty of good-humoured banter and so comfortable.

Reply from Gloria Talei, Deputy Manager at Kensington Care Home

Thank you for your lovely comments. We also aim to ensure that our visitors feel welcomed when they are visiting with us.

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Review from John H (Son of Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience

A lovely, friendly home with professional, personable, lovely carers and other staff members.

Reply from Lin Cordey, Home Manager at Kensington Care Home

Thank you for your feedback we are pleased to hear the standard of care was good and we all cared deeply for your mum.

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Review from Ann M (Respite Resident) published on 22 February 2024 Submitted via Postal Card
Overall Experience

The food was excellent, with many choices to suit all. The staff were extremely kind and caring and nothing was too much trouble. The building was well designed and equipped with all facilities you could need. I would not hesitate to stay there again for respite care. Well done to all concerned. Thank you.

Reply from Lin Cordey, Home Manager at Kensington Care Home

Thank you very much for taking the time to review and I am pleased your respite stay with us was enjoyable. I will pass your compliments on to my wonderful team and we hope to see you again in the future.

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Review from A A (Husband of Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience

Very impressed by the professional care and attention of all staff on whom the pressure must be enormous. Old people are so frail and need much love and patience. It must be difficult to find and keep staff happy and committed. It takes a special kind of Angel.

Reply from Denise Stephenson, Managing Director at Kensington Care Home
There never were truer words said than what you say about our special dedicated staff at Kensington.
You are quite right, they are all special kinds of Angels!
Thank you for telling us all how you feel.

Kindest regards.

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Review from Mark W (Brother of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience

We are very pleased with the beautiful home and lovely staff. Kensington could not be better. (I might book myself in for 20 years time).

Reply from Denise Stephenson, Managing Director at Kensington Care Home

Thank you so much for taking the time to leave this lovely review for Kensington Care Home, Mark, it means so much to all our staff and we all really appreciate it.

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Review from Emma W (Niece of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience

Always such a warm and friendly place to visit. My uncle is so happy here and the staff are great!

Reply from Denise Stephenson, Managing Director at Kensington Care Home
Hi Emma
I want to sincerely thank you for taking the time and trouble to tell us of your positive experiences when visiting our Kensington Care Home. I am very proud to hear your lovely feedback and I also want to say thank you to all our dedicated staff who always go above and beyond every single day.

Kindest regards.

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Review from P A (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience

On the whole, the care is extremely good and senior staff is soon aware and responsive to any health issues. All staff are pleasant, caring and kind. There would appear to be a regular turnover of staff, I have observed some caring and dedicated staff leaving, I would imagine for better-paid employment. The best care home I've come into contact with.

Reply from Lin Cordey, Home Manager at Kensington Care Home

Many thanks for your review. We endeavour to maintain an excellent care service. Any recent staff who have left the service are pursuing career development and we would support these opportunities.

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Review from S B (Son of Resident) published on 15 January 2024 Submitted via Postal Card
Overall Experience

As ever the home is a pleasure to visit. The care staff are brilliant and everyone treats me very kindly, over the course of a year we have become friends. I know that my mother is safe and well looked after.

Reply from Lin Cordey, Home Manager at Kensington Care Home

Thank you for your feedback we always endeavour to support & welcome families and friends.

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Review from K F (Son of Resident) published on 10 January 2024 Submitted via Postal Card
Overall Experience

My mum has been in Kensington Care Home for over a year and this is an excellent home. The staff and management are very caring and provide excellent care. The décor and facilities are second to none. Overall this has the feel of a five star hotel. Excellent!

Reply from Lin Cordey, Home Manager at Kensington Care Home

Thank you for your feedback, we very much appreciate it.

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Review from J K (Son of Resident) published on 4 January 2024 Submitted via Postal Card
Overall Experience

Professional, caring, diligent staff. Warm, friendly atmosphere and plenty of activities for those in the home to engage in. Leadership is first-rate, creating quality care and welfare.

Reply from Lin Cordey, Home Manager at Kensington Care Home

We appreciate your kind and positive feedback and thank you for your support.

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Review from Diana F (Daughter-in-law of Resident) published on 29 December 2023 Submitted via Postal Card
Overall Experience

My mother-in-law has been a resident since last year with dementia, she has had first class care from all the staff and has settled very well. The standards in the care home have never faltered, it is like a five star hotel! I would not hesitate to recommend Kensington. All the staff are pleasant, obliging and helpful, it makes such a different to relatives to have a happy environment and staff engagement. Thank you.

Reply from Lin Cordey, Home Manager at Kensington Care Home

Thank you for your review, we continually strive to provide a good level of care and appreciate feedback.

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Review from Elizabeth A (Daughter of Resident) published on 30 April 2023 Submitted via Website
Overall Experience

I never thought that Dad would end up in a care home, but it became evident very quickly that he needed 24-hour care. The Kensington was recommended, and I spoke with the manager and made an appointment to view the place. The deputy manager was on duty when my friend and I came to look around. She knew that I needed Dad in there quickly, and this happened seamlessly, and it was both the manager and deputy manager, who were there to greet him the following night. I was very impressed and have continued to be so. All the staff are lovely, professional, friendly and genuinely care about their clients. I have nothing but praise for this care home which is spotlessly clean and more like a classy hotel. The food is also wonderful. Nothing is ever too much trouble. Sadly, my lovely dad passed away very recently, and this was dealt with compassionately and professionally. I received such excellent care from the staff on duty that day, and I will never forget their kindness. Thank you to you all.

Reply from Lin Cordey, Home Manager at Kensington Care Home

Thank you for your lovely feedback; we are privileged to have cared for your lovely dad and always endeavour to support the family with love, affection and, of course, copious cups of tea.

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Review from Bryn G (Son of Resident) published on 27 September 2022 Submitted via Website
Overall Experience
If you are looking for a care home in the Northallerton area then do not look any further than Kensington. My father moved in there from hospital after a hip replacement. He'd been suffering from dementia and his operation had exacerbated his condition making it impossible for my mum to provide him with the care he required. A member of staff made the transition from hospital as smooth as possible and we are eternally grateful for everything that she did. He received great care from the staff and was treated with such dignity.
Walking into Kensington is not like walking into a care home. My mum always felt as though she was walking into her second home when visiting my dad. All the staff were so warm and friendly from management to maintenance guys. Nothing was ever too much trouble.
My father's health deteriorated rapidly due to his operation and when he passed away the staff were so supportive and sensitive.

We are so grateful to everyone at Kensington. Thank you!

Reply from Lin Cordey, Home Manager at Kensington Care Home

Thank you for your complimentary review I am so pleased we were able to provide support and care to your father and family members. Our philosophy at Kensington is teamwork and we value feedback which encompasses the fact we are working in the right direction... Thank you.

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Review from Sally D (Sister-in-law of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience

Kensington is a good place to be, my brother-in-law is in exceptionally good hands. His needs are all met and the staff are so kind to him, they give a life worth living and with not many visits. I know he's well loved and looked after and compared to his life a year ago. Kensington has improved his quality of life immensely.

Reply from Lin Cordey, Home Manager at Kensington Care Home

We are so pleased he has settled with us so well at Kensington.

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Review from S M (Niece of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience

The level of care is very high and the friendly nature of the staff is wonderful to see. My uncle has come on in leaps and bounds since his arrival.

Reply from Lin Cordey, Home Manager at Kensington Care Home

We are delighted he has settled in well with us here at Kensington.

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Review from H T (Resident / Service User) published on 22 June 2022 Submitted via Postal Card
Overall Experience

From the boss to the bottlewasher, you could not wish for better or happier staff.

Reply from Lin Cordey, Home Manager at Kensington Care Home

Thank you for your response we passionate about care delivery.

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Review from Lynda W (Daughter of Resident) published on 9 June 2022 Submitted via Website
Overall Experience

I’m always welcomed with a happy welcoming hello and smile from the staff. The staff are all very friendly and professional and caring. Dad has been in since November and is very well looked after. The garden is lovely to sit out in weather permitting (it is Yorkshire).

Reply from Lin Cordey, Home Manager at Kensington Care Home

Thank you for your lovely feedback, we are so pleased Dad has settled so well with us at Kensington.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 May 2022
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Kensington Care Home.

Upcoming Events

There are no upcoming events for Kensington Care Home.

Awards / Recognitions (8)

  • 28 Feb 2023Recipient: Kensington Care Home
  • 28 Feb 2023Recipient: Crown Care
  • 30 Jun 2022Recipient: Kensington Care Home

Accreditations

There are no accreditations posted yet for Kensington Care Home.

Meet the Team (2)

Kalesi
Kalesi Job Title:Senior Care AssistantJoined: 2021
Kalesi has worked in Kensington since January 2021. Born In Fiji and moved to the UK in 2009 with her husband who is in the Armed forces.

Kalesi is extremely enthusiastic and loves her job. A valued member of the team by all staff and residents.

Stacey
Stacey Job Title:Unit ManagerJoined: 2021
Stacey started with Crown Care as a Senior Carer and has since developed within the service to the role of Unit Manager. Having been in care for 19 years starting as a cadet age 16yrs.
Stacey said "I have worked in several care homes but have found Kensington to be the best place I have worked.
I am Extremely grateful for the opportunity to progress and look forward to seeing Kensington develop further"

I love coming to work every day and making a difference for the residents in our care.

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