
We couldn't fault the care the staff gave her.L B(Daughter of Resident/Service User)

An excellent place to stay for convalescence following my operation.C T(Resident / Service User)

I am very happy here. Staff are so kind to me.D R(Resident / Service User)

We couldn't fault the care the staff gave her.L B(Daughter of Resident/Service User)

An excellent place to stay for convalescence following my operation.C T(Resident / Service User)

I am very happy here. Staff are so kind to me.D R(Resident / Service User)

Anchor's Moore Place provides luxurious and comfortable surroundings to up to 60 older people whilst providing first-class care and support.
Moore Place continues to welcome new residents for quality residential and dementia care on both a permanent basis and on a shorter-term, trial-stay basis.
The home benefits from the pretty surroundings of the Surrey Green Belt whilst being set in its own landscaped grounds with outdoor seating areas for customers...
Care Provided by Moore Place
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Lift
- Gardens
- Bar/Café
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs, size or location of room and other factors. Colleagues at Moore Place will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Moore Place for full pricing details and T&Cs.
Contact Moore Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Chelsea Card (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors are welcome at Moore Place.
Parking
- Onsite parking is available, including disabled spaces.
Moore Place Reviews (89)
Moore Place has a Review Score of 9.8 (9.831) out of 10, based on 17 reviews in the last 2 years.
Over all time Moore Place has 89 reviews.
My stay at Moore Place has been exemplary. The standard of care and the skill of the carers are to be recommended. Their attitude and the way they build the relationship required in understanding the individual care of each resident's need is exceptional. The warmth of staff and care given has added to the speed of my recovery,
My wife was made to feel at home quickly and has begun to take part in the excellent calender of activities.
Hello, I rarely write reviews but believe in credit where credit is due and felt it only right to share my experiences at Moore Place, Esher. My 89 yr old mum has been there for nearly 4 years now and sadly now has dementia and mobility problems. This has been tricky for me to adjust to but the staff at Moore Place have really helped the process for both my mum and myself. Whether it has been Jemma or Linda on reception, or Claire and Rahul looking after mum, or Sarah who works tirelessly at organising events and outings, they all do their bit to help get mum from her room to reception, so I can get mum out for a drive. When I arrive back, there is always someone ready to take mum back to her floor and make her a cup of tea, all of which is really appreciated. Chelsea (the home manager) has done a great job of bringing the team together and keep the staff motivated. Thank you to you all. Best regards
She is severely movement- restricted and was able to operate easily throughout the home. Meals were high standard, snacks always available, but the key point was the consistently warm, friendly and helpful environment, made so by the excellent staff and main room. A very good experience.
I chose Moore Place, having met with Chelsea, who showed me around the care home and I had made a request for, if possible, a ground floor room with garden access, for a respite period of two weeks. I was fortunate that upon my arrival from hospital, I had been allocated exactly what I had requested! The care staff here are amazing, nothing is too much trouble no matter, that they might be at the end of a shift and probably very very tired, that was never allowed to show! Only saw kindness, courtesy, consideration and respect! Activities ? Every day some outings, talks, board games, art work, armchair exercises, special occasion afternoons and nights with professional singers visiting. All resident's gently encouraged to be involved, but no pressure. My two weeks respite at Moore Place has meant I can now return to my independent living in my own apartment, having recouped after a major operation, thanks to you all at Moore Place.
My mother needed recuperation after surgery and after viewing a number of homes in the local area, Moore place was the only choice due the welcoming and caring staff. We couldn't fault the care the staff gave her. When mum went in there was a lovely bouquet of flowers in her room as a welcome, which we felt was a lovely touch. The staff were very supportive I. Assisting mum in building her strength with climbing the stair. The coffee was lovely which was important to mum and us! The washing of mum dirty clothes was so efficient, I was very impressed.
An excellent place to stay for convalescence following my operation. Excellent personal care. Food generally varied through very sweet deserts. Lots of fresh fruit. Broken lift made it hard to get to get outside independently to help my recovery, which was the aim of my stay at Moore Place. Also wasted time for staff to get food to my floor. freedom for visitors to find their on way to loved ones rooms meant strangers might wonder around as happened to one of my guests. It could have been anyone.
Staff are so kind to me.
My mother came to Moore Place for respite. She was there for 3 weeks. On first arriving we were met by a lovely lady that made us very welcome. The place is clean, warm and very welcoming. During her time, Mum joined in with many activities and went on trips out. The whole experince was very positive and would have no hesitation in recommending Moore Place or returning if Mum needed long-term care.
Really enjoyed my 3 weeks respite care in Moore Place. The staff were lovely and made every effort to make me feel welcome. Had my hair done weekly and even had my nails field. Help with showering if needed. Food was well catered for and could be offered a choice if asked. Would stay here again if the need arose. Activities could be joined in whenever you felt you wanted to.
Excellent treatment during my stay here.
I enjoy the activities at Moore Place. The activities person is very good.
Today we had lovely entertainment a lade came to sing, other families were present. It was a lovely afternoon. The management and staff were all very helpful.
Staff are all very caring and Mum seems to be comfortable here. Staff try to encourage Mum to participate in events despite her dementia, which is good to see. The management have achieved outstanding results for this year, gaining a 10 for their care rating. The family are very happy with the level of care provided.
I really enjoyed today's entertainment.
Moore Place provides a safe and caring environment to all who live there. The residents are treated with respect and seen as part of a big family. The staff are all very friendly and provide a warm welcome to visitors.
I enjoy the meals very much. The staff are helpful and approvable.
My mother is very complementary of all staff especially the personal care which is carried out with dignity and professionally. My mother sometimes needs encouragement to socialise and does enjoy the activities she attends. Minibus outings are an absolute highlight and a special mention to the driver who is an amazing communicator and fantastic martial of the group. All staff know my mother's name and are always cheerful and helpful. She is happy. The gardeners will be changing to take better care of the lovely garden.
All the outings I have attended I have enjoyed immensely and look forward to many more outings.
My mother aged 92 has recently moved to Moore Place from another more expensive care home. She is forgetful but in good health. Moore Place has been very beneficial to her, and she is much happier and busier than in her last home. In particular I would like to highlight the communal lounge/dining area. With the active encouragement of all the staff, she has spent far more time out of her room mixing with other residents. She regularly goes on excursions in the minibus, and she joins in many events and activities. The staff are excellent and as a regular visitor, I have seen their interaction with many of the residents and found them to be kind, supportive and encouraging. Staff are also constantly present in the communal area and the residents always have somebody to turn to. I could not be more pleased with Moore Pace and all the staff there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 24 August 2026We currently have three vacancies for care. Please contact Moore Place directly for further details.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Moore Place.
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Anchor
- 31 Jan 2025Recipient: Anchor
- 31 Jan 2024Recipient: Moore Place
Accreditations
There are no accreditations posted yet for Moore Place.
Meet the Team (2)

Hi, I'm Claire Tinson, the Deputy Manager at Moore Place care home in Esher.
My journey in care began 25 years ago when I started as a care assistant in a small independent care home in Esher. After taking a short career break to raise my family, I joined the NHS, where I spent many years working in both clinical and administrative roles. Although I valued my time in the NHS, I soon realised how much I missed the continuity of care and the deep relationships that come from working in a care home setting.
In December 2017, I returned to that environment by joining Moore Place as a bank Care Assistant, and I loved every minute of it. By September 2018, I made the decision to leave the NHS and became a full-time Team Leader at Moore Place, managing the ground floor alongside Chelsea. I spent four incredibly fulfilling years here, and the residents and staff quickly became my second family. This sense of unity and dedication was never more evident than during the COVID-19 pandemic, when—despite the fear and uncertainty—we pulled together as a team and gave everything we had. One of our proudest accomplishments was navigating that time without the need for any agency staff.
I left Moore Place to broaden my management experience and, for the past two and a half years, have been leading a reception team at a world-renowned veterinary practice. While the role brought valuable experience and new challenges, my heart always remained with Moore Place.
When I saw the Deputy Manager position advertised, I knew immediately that I had to apply. I’m absolutely thrilled to return, and I look forward to getting to know all the residents and families, and to supporting them in living happy, fulfilled lives.

I joined Anchor over five years ago, moving into care from a career in hospitality during the COVID-19 pandemic. What started as a temporary role quickly became a real passion—I remember finishing one of my first shifts and realising I’d found something I genuinely loved. From there, I progressed from Care Assistant to Team Leader, then Deputy Manager, and now Home Manager at Moore Place.
I’m proud of my experience in building strong, consistent teams and improving the quality of care, including successfully reducing reliance on agency staff to zero for a sustained period in my previous home, helping to improve continuity and outcomes for residents.
Creating a warm, welcoming environment where residents, families and colleagues feel valued and supported is really important to me. My leadership style is friendly, approachable and hands-on—I believe in being visible, leading by example, and encouraging open communication.
You’ll often see me around the home with my Jack Russell, Cathy, who loves being part of daily life and brings plenty of smiles to residents and the team.
I’m committed to ensuring Moore Place is a place where people feel safe, happy and truly at home.
Frequently Asked Questions about Moore Place
What types of Care is Moore Place registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Moore Place have?
There are 60 Single Rooms.
What are the Facilities & Services at Moore Place?
Pet Friendly (or by arrangement), Lift, Gardens, Bar/Café are some of the Facilities & Services.
How far is Moore Place to the centre of Esher?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moore Place to verify any information. View our terms and conditions. Moore Place has an Enhanced Service -more info.