Moore Place

I'm extremely satisfied with being here, the care, meals and social interaction is extremely satisfactory. I plan returns visits once a month. I enjoy the outings and find the accommodation really comfortable. I would highly recommend it to anyone

Finding the right care for my our mother with dementia was tough, but Moore Place has been wonderful for her these past three years. The staff treat her with genuine affection and are incredibly attentive. She loves the live music performances, the minibus day trips, and spending quiet afternoons relaxing out on the terrace and in the garden. Seeing her so content gives our family complete peace of mind. Thank you..

My Mother has been at Moore Place Care Home for the last 3 years and is living with dementia. During her time at Moore Place she has been very well looked after and is very happy and settled. All the staff are very friendly and responsive. My mother particularly enjoys the frequent entertainment that is provided and really enjoys the outings on the minibus she also enjoys the beautiful Moore Place garden and sitting on the balcony. As a family we are very happy with our mothers ongoing residency at Moore Place.

My stay at Moore Place has been exemplary. The standard of care and the skill of the carers are to be recommended. Their attitude and the way they build the relationship required in understanding the individual care of each resident's need is exceptional. The warmth of staff and care given has added to the speed of my recovery,

My wife was made to feel at home quickly and has begun to take part in the excellent calender of activities.

Hello, I rarely write reviews but believe in credit where credit is due and felt it only right to share my experiences at Moore Place, Esher. My 89 yr old mum has been there for nearly 4 years now and sadly now has dementia and mobility problems. This has been tricky for me to adjust to but the staff at Moore Place have really helped the process for both my mum and myself. Whether it has been Jemma or Linda on reception, or Claire and Rahul looking after mum, or Sarah who works tirelessly at organising events and outings, they all do their bit to help get mum from her room to reception, so I can get mum out for a drive. When I arrive back, there is always someone ready to take mum back to her floor and make her a cup of tea, all of which is really appreciated. Chelsea (the home manager) has done a great job of bringing the team together and keep the staff motivated. Thank you to you all. Best regards

She is severely movement- restricted and was able to operate easily throughout the home. Meals were high standard, snacks always available, but the key point was the consistently warm, friendly and helpful environment, made so by the excellent staff and main room. A very good experience.

I chose Moore Place, having met with Chelsea, who showed me around the care home and I had made a request for, if possible, a ground floor room with garden access, for a respite period of two weeks. I was fortunate that upon my arrival from hospital, I had been allocated exactly what I had requested! The care staff here are amazing, nothing is too much trouble no matter, that they might be at the end of a shift and probably very very tired, that was never allowed to show! Only saw kindness, courtesy, consideration and respect! Activities ? Every day some outings, talks, board games, art work, armchair exercises, special occasion afternoons and nights with professional singers visiting. All resident's gently encouraged to be involved, but no pressure. My two weeks respite at Moore Place has meant I can now return to my independent living in my own apartment, having recouped after a major operation, thanks to you all at Moore Place.

My mother needed recuperation after surgery and after viewing a number of homes in the local area, Moore place was the only choice due the welcoming and caring staff. We couldn't fault the care the staff gave her. When mum went in there was a lovely bouquet of flowers in her room as a welcome, which we felt was a lovely touch. The staff were very supportive I. Assisting mum in building her strength with climbing the stair. The coffee was lovely which was important to mum and us! The washing of mum dirty clothes was so efficient, I was very impressed.

An excellent place to stay for convalescence following my operation. Excellent personal care. Food generally varied through very sweet deserts. Lots of fresh fruit. Broken lift made it hard to get to get outside independently to help my recovery, which was the aim of my stay at Moore Place. Also wasted time for staff to get food to my floor. freedom for visitors to find their on way to loved ones rooms meant strangers might wonder around as happened to one of my guests. It could have been anyone.

Staff are so kind to me.

My mother came to Moore Place for respite. She was there for 3 weeks. On first arriving we were met by a lovely lady that made us very welcome. The place is clean, warm and very welcoming. During her time, Mum joined in with many activities and went on trips out. The whole experince was very positive and would have no hesitation in recommending Moore Place or returning if Mum needed long-term care.

Really enjoyed my 3 weeks respite care in Moore Place. The staff were lovely and made every effort to make me feel welcome. Had my hair done weekly and even had my nails field. Help with showering if needed. Food was well catered for and could be offered a choice if asked. Would stay here again if the need arose. Activities could be joined in whenever you felt you wanted to.

Excellent treatment during my stay here.

I enjoy the activities at Moore Place. The activities person is very good.

Today we had lovely entertainment a lade came to sing, other families were present. It was a lovely afternoon. The management and staff were all very helpful.

Staff are all very caring and Mum seems to be comfortable here. Staff try to encourage Mum to participate in events despite her dementia, which is good to see. The management have achieved outstanding results for this year, gaining a 10 for their care rating. The family are very happy with the level of care provided.

I really enjoyed today's entertainment.

Moore Place provides a safe and caring environment to all who live there. The residents are treated with respect and seen as part of a big family. The staff are all very friendly and provide a warm welcome to visitors.

I enjoy the meals very much. The staff are helpful and approvable.