St Clare's Court Care Home

Central Avenue, Newton Aycliffe DL5 5QH
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9.9 110 Reviews
  • St Clare's Court Care Home, Newton Aycliffe
Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care.

A luxurious home with a warm and welcoming atmosphere, St Clare’s Court offers high-quality and personalised care and support across two communities, Bluebell and Apple Tree.

Both communities benefit from luxury decoration and hotel-style facilities across their living areas, dining rooms and bedrooms, all of which are complete with a modern finish and are easily accessible by wheelchair. Residents can enjoy a selection of home-cooked and nutritious meals in the dining room, or a catch up in the comfortable seating areas by the cosy electric fireplace over a cup of tea and homemade cake.

Residents’ bedrooms are furnished to a high standard, and Residents are also invited to decorate their rooms with small items of furniture and treasured belongings to help make St Clare’s Court feel just like home.

Some rooms also benefit from direct access to the landscaped garden, and others offer picturesque views of the beautiful outdoor space. The stunning garden is a popular spot for Residents to catch up with friends and family in the sunshine, and many enjoy tending to the flowerbeds and relaxing while listening to the birds sing.

St Clare’s Court also offers a comprehensive activities programme for Residents to enjoy, including arts and crafts, baking, local sightseeing, and relaxing pamper sessions in the home’s on-site hairdressing salon. All activities are designed to help stimulate the mind, body and soul.

The kind care team will deliver all the specialist care and support services that Residents and their loved ones require. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes, dislikes and religious preferences to help promote the wellbeing of all Resident
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1224

These prices are only a guideline, please contact St Clare's Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Laura Langridge (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Room Information

  • Single Rooms (58)

St Clare's Court Care Home Reviews (110)

9.9

St Clare's Court Care Home has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years.
Over all time St Clare's Court Care Home has 110 reviews.

Overall Experience
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Date Published
  • 110
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Reviewer Connection to St Clare's Court Care Home
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Total of 110, showing 21-40
Review from Carol B (Daughter of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Clare's is a beautiful home and looks more like a hotel. The staff have been amazing with my mam and she receives excellent care. A lot of effort is put into decorating the home for special events such as Christmas. Our mam is very happy here and enjoys taking part in the daily activities. Thank
you all for everything you do.
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Review from Peter H (Son-in-law of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and welcoming home. Mother-in-law is very well looked after. The staff are great, always activities going on.
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Review from Callie B (Granddaughter of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the moment my nanna moved into St Clare's I have felt a huge sense of confidence that she is cared for as if she is one of the staff's own family. The staff are patient, caring and sensitive and have always offered a listening ear for us as a family. I honestly couldn't be happier. The areas in
the home are all well kept and very homely, so welcoming! There is always something for the residents to do to ensure they are kept stimulated, my nana has a better social life than me!
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Review from Mandy P (Daughter of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam moved into the home and has settled really well, thanks mainly to the care that she has received from all the staff. Knowing she was being so cared for has made a very stressful time much easier. The home itself is beautiful with all the facilities and home comforts that mam needs. I couldn't ask
for a better place for mam to be.
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Review from Maureen B (Daughter of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
Staff are amazing.
Nice, clean home.
Food is great.
Excellent activities.
Well-presented Christmas decor - feels like home-from-home.
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Review from S S (Daughter of Resident) published on 1 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident at St Clare’s. Whenever I walk in, I’m greeted by staff who have a welcoming, warm and friendly manner. The care staff treat my mother with dignity, respect, and empathy. They always talk to her with such kindness. Being a carer is a very hard job and often thankless. However,
these girls deserve much praise and thanks. They need recognition for all they do. The care home is led by good, strong, positive leadership. As a result, the home is clean, warm and homely. In addition, the food is excellent, especially the cake trolley!
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Review from A T (Daughter of Resident) published on 7 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything to a good standard - no issues. Would be good to have some activities available on a weekend.
Reply from Julie Caygill, Hospital Liaison Team Administrator at St Clare's Court Care Home

Thank you for taking the time to review St Clare's. We have a full activities planner scheduled across seven days of the week. These activities include electronic devices, sport afternoons, music, arts, movie nights, as well as one off special events. All our activities are published within our weekly newsletter, which is shared with residents and relatives. We are always looking for additional activities so please do discuss this with the Home Manager.

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Review from Graham B (Son of Resident) published on 24 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff. Especially caring and kind with Mum.
Mum, no longer young, is apt to be blunt. Yet the staff don't seem to mind and keep her supplied with tea, cakes and fruit, plus all the regular meals.
How the young carers cope with a resident's bereavement and just carry on is remarkable. Kudos
to Britain's unsung heroines.
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Review from D C (Daughter of Resident) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy and settled at St Clare's. The colleagues are very attentive and caring towards my mum.
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Review from Anthony T (Son-in-law of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, clean and welcoming. Happy and safe.
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Review from Andrew W (Son of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been involved with St Clare's Court for a year and cannot speak highly enough of everything.
Marvellous facility and good food.
Plenty of activities.
10 out of 10.
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Review from Sandra W (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time we visit, we are welcomed with open arms. Residents are very well looked after, and loads of activities for residents. Clean and well looked after. Well done, staff, especially one lady who always checks all is okay with our mother.
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Review from Lyn E (Granddaughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are so helpful and caring. Nothing is too much trouble. St Clare's Court home is lovely decorated and has everything you need.
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Review from K B (Daughter of Resident) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very good with my parent, as I know my parent can be difficult at times.
Food is always good and well received.
Management has always been very helpful (above and beyond) and is available to talk to if needed.
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Review from Elaine P (Daughter-in-law of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Modern home, with lovely friendly staff. Nothing is any trouble.
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Review from Kristina R (Daughter of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff. Welcomed us so nicely. Feel safe to leave my dad here.
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Review from Katy S (Granddaughter of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care which was provided to my grandad before be passed away was second to none. Can't fault the home and the staff are amazing. Myself and my family are forever in the home's debt for the care my grandad received.
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Review from Pauline B (Stepdaughter of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, caring staff, facilities very good. Stepfather stelled and is well looked after. Staff is always available to answer any queries and is always happy and cheerful. Would recommend highly.
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Review from Sue W (Daughter of Resident) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you all at St Claire's Court for looking after both my mum and dad. Mum is enjoying all the activities and is safe and well-looked after. Dad has all his needs met, and the staff have been brilliant at keeping in touch with us, despite us living hundreds of miles away. It is a relief to know they
are both safe and can see each other despite Mum being on the dementia floor. The home is always very clean, and the staff are welcoming with lots of enrichment activities. The staff are always cheery and make the residents feel like family.
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Review from K H (Son of Resident) published on 20 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful, looking after my mum well. Lovely facilitates in a bright, well-lighted, warm home. It's good to know she is safe and warm, along with getting her medication on time. The home was decorated lovely for Christmas, and all residents were encouraged to join in with all the activities.
A lovely home.
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for St Clare's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for St Clare's Court Care Home is calculated as follows: ( (313 Excellents x 5) + (15 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 332 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Clare's Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (0)

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