St Clare's Court Care Home

Central Avenue, Newton Aycliffe DL5 5QH
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9.9 110 Reviews
  • St Clare's Court Care Home, Newton Aycliffe
Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care.

A luxurious home with a warm and welcoming atmosphere, St Clare’s Court offers high-quality and personalised care and support across two communities, Bluebell and Apple Tree.

Both communities benefit from luxury decoration and hotel-style facilities across their living areas, dining rooms and bedrooms, all of which are complete with a modern finish and are easily accessible by wheelchair. Residents can enjoy a selection of home-cooked and nutritious meals in the dining room, or a catch up in the comfortable seating areas by the cosy electric fireplace over a cup of tea and homemade cake.

Residents’ bedrooms are furnished to a high standard, and Residents are also invited to decorate their rooms with small items of furniture and treasured belongings to help make St Clare’s Court feel just like home.

Some rooms also benefit from direct access to the landscaped garden, and others offer picturesque views of the beautiful outdoor space. The stunning garden is a popular spot for Residents to catch up with friends and family in the sunshine, and many enjoy tending to the flowerbeds and relaxing while listening to the birds sing.

St Clare’s Court also offers a comprehensive activities programme for Residents to enjoy, including arts and crafts, baking, local sightseeing, and relaxing pamper sessions in the home’s on-site hairdressing salon. All activities are designed to help stimulate the mind, body and soul.

The kind care team will deliver all the specialist care and support services that Residents and their loved ones require. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes, dislikes and religious preferences to help promote the wellbeing of all Resident

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1224

These prices are only a guideline, please contact St Clare's Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Laura Langridge (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Room Information

  • Single Rooms (58)

St Clare's Court Care Home Reviews (110)

9.9

St Clare's Court Care Home has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years.
Over all time St Clare's Court Care Home has 110 reviews.

Overall Experience
  • 104
  • 6
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Date Published
  • 110
  • 2
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  • 28
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Reviewer Connection to St Clare's Court Care Home
  • 46
  • 20
  • 8
  • 6
  • 4
  • 4
  • 3
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  • 2
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  • 1
  • 1
  • 1
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Total of 110, showing 101-110
Review from Trisha F (Daughter of Resident) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 94-year-old father has recently become resident here and was very anxious about making the decision to leave his own home. But what an amazing home from home he now lives in. The staff and manager have been so helpful, thoughtful and supportive to me as a carer and to my dad in allowing him to make
this decision. The building, gardens and furnishings are beautiful and my father enjoys having people around, food is great and he is comfortable and most importantly happy and relaxed.
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Review from S C (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank the home enough for the care they gave to my late mother. Despite her having mobility problems and terminal cancer, the staff gave her excellent care, meeting her needs to a very high standard.
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Review from E L (Daughter of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely care home. The care is second to none, caring, comfortable and a happy place to be.
The residents are all happy and that is what counts.
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Review from Lynn D (Wife of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Clare's Court is a wonderful home and everyone is trying their best to keep up the standard. I know the new manager will do well in this home as he is a very likeable and helpful person.
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Review from Hayley S (Granddaughter of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care St Clare's Court gave my nan has been outstanding. The team create a warm, welcoming environment for anyone visiting. The home is always clean, the resident care is amazing.
During the days up to my nan's death they made it easy for us to be with her and as well as giving my nan incredible
care, they also looked after us.
They have made us feel welcomed when we have popped in.
I can't fault a single thing - perfect.
thank you for everything.
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Review from Micheal C (Resident) assisted by family/friend published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Satisfactory.
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Review from S H (Granddaughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nana came to St Clare's in December 2016 and was welcomed in open arms by all staff. They are all very helpful and have a great relationship with all residents.
The home provides a safe and loving environment for the residents and it gives everyone an opportunity to socialise, either in the lounge
or by taking part in several activities that take place.
Overall the home is excellent and is a great place to live.
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Review from Billy T (Son of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mam has been in St Clare's Court since February 2017 and I visit most days, the staff and members of management are top class and should be recommended for an award. Residents receive very good care and the home should have a higher compliance rating.
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Review from Shiona C (Daughter of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely caring well decorated and maintained care home. The manager and all staff are friendly and welcoming towards both residents and their families. They are very professional in everything they do. Residents and their visitors are encouraged to take part in daily activities to help stimulate
and socialise with one another. Food menus are in place to help encourage a varied healthy diet. My mum loves staying here and is making a lot of new friends. This certainly is a "friendly, caring, home from home".
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Review from Grace D (Regular Volunteer) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is happy and the staff are treasures.
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for St Clare's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for St Clare's Court Care Home is calculated as follows: ( (313 Excellents x 5) + (15 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 332 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Clare's Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

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Meet the Team (0)

There are no team members posted.

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