St Clare's Court Care Home

Central Avenue, Newton Aycliffe DL5 5QH
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9.9 110 Reviews
  • St Clare's Court Care Home, Newton Aycliffe
Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care.

A luxurious home with a warm and welcoming atmosphere, St Clare’s Court offers high-quality and personalised care and support across two communities, Bluebell and Apple Tree.

Both communities benefit from luxury decoration and hotel-style facilities across their living areas, dining rooms and bedrooms, all of which are complete with a modern finish and are easily accessible by wheelchair. Residents can enjoy a selection of home-cooked and nutritious meals in the dining room, or a catch up in the comfortable seating areas by the cosy electric fireplace over a cup of tea and homemade cake.

Residents’ bedrooms are furnished to a high standard, and Residents are also invited to decorate their rooms with small items of furniture and treasured belongings to help make St Clare’s Court feel just like home.

Some rooms also benefit from direct access to the landscaped garden, and others offer picturesque views of the beautiful outdoor space. The stunning garden is a popular spot for Residents to catch up with friends and family in the sunshine, and many enjoy tending to the flowerbeds and relaxing while listening to the birds sing.

St Clare’s Court also offers a comprehensive activities programme for Residents to enjoy, including arts and crafts, baking, local sightseeing, and relaxing pamper sessions in the home’s on-site hairdressing salon. All activities are designed to help stimulate the mind, body and soul.

The kind care team will deliver all the specialist care and support services that Residents and their loved ones require. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes, dislikes and religious preferences to help promote the wellbeing of all Resident
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1224

These prices are only a guideline, please contact St Clare's Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Laura Langridge (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Room Information

  • Single Rooms (58)

St Clare's Court Care Home Reviews (110)

9.9

St Clare's Court Care Home has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years.
Over all time St Clare's Court Care Home has 110 reviews.

Overall Experience
  • 104
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Date Published
  • 110
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  • 28
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Reviewer Connection to St Clare's Court Care Home
  • 46
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  • 6
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  • 3
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  • 1
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Total of 110, showing 41-60
Review from Gloria B (Sister of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been excellent on all my visits.
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Review from Simon S (Son of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care.
Excellent facilities.
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Review from Antony B (Son of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have been excellent - cannot do enough for you.
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Review from Lois A (Granddaughter of Resident) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Clare's Court is very lovely, pleasant and friendly. Staff are friendly. All staff go above and beyond for all residents. All resident's needs are all met in every way. There is always plenty to do for all the residents. The management is always on hand to always answer any problems/issues - the
office door is always open.
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Review from J A (Great-granddaughter of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the team enough for the care my great-nana receives. They go above and beyond.
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Review from P K (Son of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home where the staff look after my mum and dad really well. I am confident they will receive the best care we could find them.
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Review from Simon W (Son of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in St Clare's Court for three months now. During this time, the staff have been amazing. It has been a difficult time for our family, and care and attention have been given at all times. Mum is now very settled. She leaves her room for all the activities that are arranged for the residents.
I would have no hesitation in recommending St Clare's Court to anyone who has a loved one who needs a fantastic care facility.
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Review from M B (Husband of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with care - could not have chosen a better home.
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Review from M G (Grandson of Resident) published on 15 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have been fantastic throughout - caring, friendly and helpful. Would recommend this home to anyone.
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Review from Dorothy G (Wife of Resident) published on 12 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is given all the care and help he needs at St Clare's Care Home. The staff are very good with everyone who lives there. Very caring, and most of all, happy and chatty and ready to cope with any and all the needs of the residents.
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Review from J G (Daughter of Resident) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently moved into St Clare's Court, and the whole family has been made to feel at home almost overnight. The care and support afforded to my father are second to none whilst he is treated with respect and dignity. The staff have been incredibly supportive and gentle during what has been
an anxious time for both my father and the rest of the family. Communication between St Clare's and the family is almost constant, although I don't live in the UK, I am as included as the rest of the family. Such a beautiful home from home.
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Review from P L (Daughter of Resident) published on 7 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely, clean, friendly home.
Staff are very approachable to all visitor's needs.
Amazing!
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Review from S P (Daughter of Resident) published on 4 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always exceptionally friendly and helpful. They all know who my mother is and how she's doing. All the staff seem to genuinely care, and this comes across in their passion and professionalism.
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Review from Garry C (Son of Resident) published on 1 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So pleased we have our mam is this home. The staff are excellent, very attentive to Mam's needs. She seems very happy here and calls everyone her friends. To have your elderly parent in any home can be very distressing, but it's good to know she is in good hands.
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Review from D R (Brother of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Superb and friendly.
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Review from Jenny M (Daughter of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, my amazing, wonderful mum, who suffers from advanced dementia, last summer took a nasty fall and fractured her left femur. Needing 24-hour care, she had to go into care. Following a second fracture femur and with all the trauma... fractures, no longer able to live in her home and needing 24-hour
care... Mum was in a terrible state. A decision was made, after much thought and discussion and research, to move Mum to St Clare's to be near myself, her youngest daughter. A huge decision. I felt so very anxious in case I’d made a wrong choice and put Mum through even more trauma with such a big move. But I had a gut feeling that it was the right thing to do for so many reasons. And how happy I am to have made the decision I did. Mum is cared for, safe, smiling and laughing again, eating well and seems settled and happy. Not scared or lonely anymore. St Clare's is everything I could have ever hoped for Mum. The staff genuinely care. They are kind, gentle and professional. An absolute blessing!
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Review from Christina S (Daughter of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been in St Clare's for a few weeks, having moved from her previous care home and hospital in Yorkshire. Mum has vascular dementia and has had a very upsetting and confusing few months prior to her move to St Clare's. The care and compassion Mum has received since moving to St Clare's
have been wonderful. She is now very happy, well looked after, settled and mostly extremely cheerful. My sister and I have also been fully supported and looked after by the management and whole team during the very difficult move from Yorkshire. So much thanks and gratitude to all.
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Review from Trish F (Daughter of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After so long without being able to visit Mam, I can only praise St Claire’s at how professional and caring they have been while face to face visiting has been reinstated.
All staff wear full PPE, administer a lateral flow test with courtesy and request extensive information to allow, on a negative
test result, a visit indoors in a designated visitors room.
Thank you all for ensuring Mam is given the best care and attention.
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Review from Linda M (Daughter of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at St Clare's for nearly three years now, and I have been very pleased with the care that she’s received. The staff have always been very helpful.
We really appreciate all that they’ve done, especially during the last year while coping with Covid.
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Review from A S (Daughter of Resident) published on 15 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum joined St Clare's as England was in and out of lockdowns. I have not been able to visit mum yet due to local and national covid restrictions. However, from day one, St Clare's have been fantastic. They arranged a video call in the first couple of days and have accommodated my zoom calls each week
ever since.
The staff are so kind and fill me in on mums progress. It's never a bother when I call for a chat.
Mum always looks great. It's a pleasure to see her looking like mum always did, hair done, her favourite skirts and twinsets and her lippy!
I know she's settled and cared for so well. Thanks to all.
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for St Clare's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for St Clare's Court Care Home is calculated as follows: ( (313 Excellents x 5) + (15 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 332 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Clare's Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (0)

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