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Orchard Gardens

Bishopstoke Park, Garnier Drive, Bishopstoke, Eastleigh, Hampshire SO50 6HE
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We would 100% recommend this place.Glen W(Son-in-law of Resident/Service User)
Orchard Gardens, Eastleigh
The enthusiasm of the team to make all of the residents feel comfortable is brilliantDavid B(Son of Resident/Service User)
Orchard Gardens, Eastleigh
They have also built a great rapport with the relatives of the residentA W(Friend of Resident/Service User)
Orchard Gardens, Eastleigh

Orchard Gardens is located in a picturesque setting near Eastleigh. It offers residents a safe, secure, caring environment close to the River Itchen, where they can enjoy warm, welcoming surroundings and easy access to local amenities.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and activity areas.

Orchard Gardens continues to welcome new residents...  

Care Provided by Orchard Gardens

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,740From £1,740
Residential Dementia CareFrom £1,740From £1,740

Fees can vary depending on care needs, length of stay and other factors. Colleagues at Orchard Gardens will be happy to discuss our weekly fees with you and what our fees include.

Contact Orchard Gardens to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Sabrina Buxey (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (48)

Visiting

  • Visitors are welcome at Orchard Gardens. Orchard Gardens entrance is from Gilman Court so please use sat. nav postcode SO50 6JA. what3words location is gets.many.asks

Parking

  • Onsite parking is available, including disabled spaces.

Orchard Gardens Reviews (90)

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9.9

Orchard Gardens has a Review Score of 9.9 (9.883) out of 10, based on 39 reviews in the last 2 years. Over all time Orchard Gardens has 90 reviews.

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Review from N W (Daughter-in-law of Resident) published on 19 July 2024 Submitted via Postal Card
Overall Experience

Outstanding level of care and support shown at all times. Always helpful, nothing is too much trouble. We can't thank staff enough for all of the help and support also shown to us as a family.

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Review from C R (Daughter of Resident) published on 12 July 2024 Submitted via Postal Card
Overall Experience
dad seems very comfortable and happy until he has a problem. I have no complaints.

Unfortunately Dad has had a small stroke and it has left him blind but he seems to be coping with the help of the excellent staff.

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Review from L M (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

My mother moved to Orchard Gardens in July 2021 and the staff have always been caring and helping her settle and meet her wishes. From autumn 2023 Mum became iller and frailer and we could not have asked for a more kind, caring and attentive staff. They maintained her dignity at all times. Her team leader was excellent, always keeping us informed of changes in her health and medication. In her final days staff were so thoughtful and kind to us as a family and Mum. Management has not always been efficient and general communication has been poor and non-existent on occasion which is a shame because otherwise, the home is excellent.

Reply from Sabrina Buxey, Manager at Orchard Gardens

Thank you for taking the time to review Orchard Gardens and we are pleased that you rate our care/ support as excellent. We are glad you are pleased with our home and I will pass your lovely comments to my team. It is our privilege to provide the best care and support to our residents and their...  

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Review from S T (Daughter of Resident) published on 15 March 2024 Submitted via Website
Overall Experience
Excellent welcome by all the care staff.
They build a relationship with the families too.

They have taken their time to make Dad feel safe, comfortable and part of the community; spending time to invite him to activities and getting him involved.

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Review from Ellen C (Daughter of Resident) published on 2 June 2023 Submitted via Postal Card
Overall Experience

My dad came in after an illness. He couldn't move and not really chat or hold a conversation. After four days of fab TLC, he is starting to be the person he used to be. The night and day staff have been great and dealt with him at his lowest point, and he is very grateful. With the use of a physio onsite, it's just perfect for rehabilitation.

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Review from Stephanie P (Daughter of Resident) published on 10 March 2023 Submitted via Postal Card
Overall Experience

The home has been very good at looking after my mum, despite Covid restrictions and staff shortages. The food choices have been restrictive and not very appetising, but are starting to improve. The staff are very helpful and friendly. The care manager has been very helpful, and nothing is too much trouble.

Reply from Shelley Young, Home Manager at Orchard Gardens

Thank you for taking the time to review Orchard Gardens. We are pleased you find the care team helpful and friendly and that you are happy with your mum’s care, I will ensure your feedback is passed on to the team. Food is extremely important to us, and we do our best to cater to all dietary...  

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Review from Faith H (Daughter of Resident) published on 3 August 2022 Submitted via Postal Card
Overall Experience

I can't raise Orchard Gardens highly enough. I was so daunted at the start of my process to find my mother residential care, but the staff have been amazing, supporting Mum and myself. Never too busy to listen and answer our concerns. The rooms are beautiful and the programme of activities varied and stimulating. An overall excellent establishment where I'm happy to call home for my mum!

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Review from A M (Partner of Resident) published on 8 June 2022 Submitted via Postal Card
Overall Experience

Now that I have visited the care home frequently, I feel the relationship with the staff is friendly, helpful and considerate. The grounds are lovely to walk in, and this helps the mental health and physical mobility of the residents to use them daily with support. More physical activities may be needed by younger residents. Everyone is very kind and supportive of the care of the residents. However, some extra support may be needed for residents who find the hours long and not able to read or participate with the weekly activities or use a TV. It is a well-run home with a sound and considerate management and caring team.

Reply from Shelley Young, Manager at Orchard Gardens

Thank you for taking the time to review Orchard Gardens and we are pleased you rate our facilities as excellent. We appreciate your kind comments regarding our team and I will let my colleagues know your lovely feedback. We arrange daily, weekly and monthly activities with our resident's input, to...  

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Review from Pauline E (Daughter of Resident) published on 3 June 2022 Submitted via Postal Card
Overall Experience

Overall, I think this is a lovely care home and I feel confident my father, and previously my mother too, is cared for kindly and safely. The main issue is the lack of consistency of night staff. Many new faces and unfortunately, with the needs of my father, has at times been unsettling. Another issue is the occasional lack of communication from management. The example I would give is a lack of response over many weeks about when/if a dentist might visit. But at times management has responded very promptly and efficiently.

Reply from Shelley Young, Manager at Orchard Gardens

Thank you for taking the time to review Orchard Gardens and we are pleased you rate our care/support as very good. We appreciate your kind feedback regarding our home. We aim to keep our team consistent but may introduce new colleagues to ensure that we can continue to provide a high standard of...  

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Review from Karen N (Daughter of Resident) published on 11 May 2022 Submitted via Postal Card
Overall Experience

Friendly staff, efficient and caring towards my mother. Nothing too much trouble. Lovely, clean, airy rooms. My thanks to everyone who cared for my mum.

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Review from Karin J (Daughter-in-law of Resident) published on 4 May 2022 Submitted via Postal Card
Overall Experience

We never wanted out relative to go into a home but circumstances gave us no choice. Orchard Care Home have been great and taken such good care we feel confident that she's here. It is very expensive but that can't be helped.

Reply from Shelley Young, Manager at Orchard Gardens

Thank you for taking the time to review Orchard Gardens and we are pleased that you rate our care/ support as excellent. Our fees are based on our cost of care and we would be happy to discuss this further at a mutually convenient time.

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Review from Neil W (Son of Resident) published on 22 September 2021 Submitted via Website
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After 5-years in Orchard Gardens, my mother became very ill and required end of life care. The care team continued to provide excellent care as they had throughout her stay and showed a real warmth with her. They also looked after me, making sure that I could stay in a room near Mum, ate meals with her, have regular teas and coffees etc. The meals were really excellent.

The team were fantastic when we really needed them. Your kindness will never be forgotten.

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Review from Dennis H (Respite Resident) published on 28 July 2021 Submitted via Website
Overall Experience

I have no complaints. All staff were very good, from the care team to management. I felt well looked after, and everyone was helpful. The food was excellent. Treated with dignity by all staff. If I need respite or permanent care; I would come back.

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Review from Denise M (Daughter of Resident) published on 19 July 2021 Submitted via Website
Overall Experience
My husband and I had a lovely conversation with Mum this evening; she sounded happy and content.
She has been at Orchard Gardens since February, and she appears to have settled well.

On our regular visits, she is well cared for and always cheerful. The staff are very helpful, and it is so nice to see photos of her joining in with the other residents. It is very reassuring knowing she is safe particularly at night.

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Review from John W (Son of Resident) published on 24 March 2021 Submitted via Website
Overall Experience

Mum suddenly became unwell in May last year, she was diagnosed with mixed picture dementia. Mum was unable to safely stay in her own home and live alone anymore. Mum felt lonely, isolated, worried for her own safety and frustrated. Orchard Gardens was our first choice and they welcomed us from our initial enquiry. Mum moved into Orchard Gardens almost four weeks ago, the manager and her staff have been amazing. Mum tells us she should’ve moved here years ago! She is happy and is thriving on the social interaction with other residents and all of the lovely staff. Mum is clean, tidy and is eating and drinking regularly, she especially loves the puddings! All staff are approachable, helpful and can’t do enough to support mum and us. We love seeing the photos of her participating in the daily activities with her new friends. Thank you so much to all of the Orchard Gardens team.

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Review from Marian B (Resident / Service User) published on 10 February 2021 Submitted via Website
Overall Experience

Not met any staff member I don’t like, all are caring, kind and considerate to my needs. Helpful and thoughtful from management to housekeeping. Food is good but sometimes not to my taste. Beautifully clean home, great reassurance to have care 24-hours a day.

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Review from Tina M (Daughter of Resident) published on 29 June 2020 Submitted via Website
Overall Experience

My mum went into Orchard Gardens in the middle of the Covid-19 lockdown and for us it was a very worrying time. The manager and staff at the home were very reassuring and I trusted she would be OK. My mum has vascular dementia and it wasn't safe for her to be at home any longer. When my mum entered the home she was quite poorly and very confused. But I would like to say it was the best thing I could have done for my mum, the staff have been absolutely amazing! So kind and friendly. My mum is a completely different lady, she's settled in so well and she's so happy, clean, very safe and looks healthy again. I would highly recommend Orchard Gardens and would like to say thank you to all the carers and everyone that works there. I can be my mum's daughter again, not her carer and that's priceless to me. Many thanks.

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Review from J W (Daughter of Resident) published on 20 January 2020 Submitted via Postal Card
Overall Experience

Mum arrived at Orchard Gardens in January 2019 very confused and distressed. The patience and care provided by all the staff enabled her to gradually settle into her new surroundings. For her family, it has provided peace of mind knowing Mum is now safe, happy and treated with respect.

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Review from Marilyn W (Daughter of Resident) published on 11 November 2019 Submitted via Website
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The outstanding care my mother and the whole family received was so comforting and we felt totally at ease with all the care received.

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Review from Linda G (Father-in-law of Resident) published on 25 September 2019 Submitted via Website
Overall Experience
We have been so impressed with the care and support provided to my father-in-law since he joined Orchard Gardens in May this year. Staff are wonderful! They always have time to talk to family and provided day-to-day information concerning the well being of residents. Due to their care, we have seen great improvements in appearance, eating habits and mobility. We didn't think we would see my father-in-law walking with a frame again which demonstrates their high expectations for residents.
We know that anytime, day or night, his need's are being met and that staff have time to support him emotionally during difficult times which will inevitably arise. Really comforting for the family
The home is maintained to a really high standard and security is great.

We can't thank the staff enough and would recommend Orchard Garden with no hesitation.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 27 July 2026

We currently have three vacancies for care. Please contact Orchard Gardens for further details.

News (5) & Events (0)

News
  • 13 Aug 2026

    An Eastleigh care home chef has got through to the finals of Anchor’s – England’s largest not-for-profit provider of care and housing for older people – Chef of the Year...

  • 19 Feb 2026

    Residents at Anchor's Orchard Gardens in Eastleigh came together ahead of Valentine’s Day to celebrate in style with a ‘Be My Valentine’ afternoon tea. The event saw Orchard Gardens transformed...

  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Hampshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

Upcoming Events

There are no upcoming events for Orchard Gardens.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Orchard Gardens.

Meet the Team (2)

Sabrina Buxey
Sabrina BuxeyJob Title:Home ManagerJoined: 2023

I am a dedicated and compassionate care professional with over 17 years of experience across a wide range of care settings, including learning disabilities, mental health, end-of-life care, and elderly care. Throughout my career, I have remained firmly committed to delivering person-centred, dignified, and high-quality care.

I have been with Anchor for the past eighteen months and take great pride in working for an organisation whose values align with my own. As a Home Manager, I am passionate about creating a supportive, inclusive, and nurturing environment for both residents and staff. I lead by example, promoting a culture of empathy, respect, and continuous improvement.

I believe that a well-supported and valued staff team is the foundation of excellent care. When staff feel appreciated and empowered, it reflects in the quality of care they provide—happy staff lead to happy residents and a thriving service. I am committed to ensuring my team feels equipped, motivated, and involved in achieving shared goals.

Compliance is also one of my key priorities. I am focused on maintaining high standards, meeting regulatory requirements, and continuously improving our practices to ensure the safety, wellbeing, and satisfaction of everyone in our care.

Central to my approach is the promotion of independence and the creation of meaningful experiences. I actively involve residents’ families and friends in their care journey, building strong partnerships that foster trust, engagement, and a true sense of belonging. My goal is to ensure every individual in our home feels safe, valued, and empowered to live life to the fullest.

Tiago Fernandes
Tiago FernandesJob Title:Deputy ManagerJoined: 2022

My name is Tiago Fernandes, originally from Portugal and moved to the UK 10 years ago to pursue a meaningful career in care. I hold a bachelor’s degree in educational sciences, which I completed in Portugal, followed by six months of study in France. My passion has always been centred around helping others and making a positive difference in people’s lives.

When I arrived in the UK, I began working as a support worker in a residential home for adults with learning disabilities. I later moved into supported living services, where I supported individuals with complex needs and challenging behaviours. During that time, I took on a leadership role, working closely with the team to create a safe and supportive environment where everyone could thrive and reach their daily goals.

My journey then led me to join Anchor as a care assistant. Within a year, I progressed to team leader, and I now proudly serve as Deputy Manager. Throughout this journey, my focus has remained the same: delivering high-quality, person-centred care, supporting my team, and ensuring that each resident feels valued, respected, and cared for.

I believe in a positive and proactive approach to care—one that promotes independence, dignity, and joy every single day.

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