Orchard Gardens

Bishopstoke Park, Garnier Drive, Bishopstoke, Eastleigh SO50 6HE
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9.8 71 Reviews
  • Orchard Gardens, Eastleigh
Orchard Gardens is located in a picturesque setting near Eastleigh. It offers residents a safe and secure caring environment close to the River Itchen, where they can enjoy warm and welcoming surroundings and easy access to local amenities.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café. Orchard Gardens continues to welcome new residents.

Each bedroom has an en-suite wet room, along with underfloor heating as standard. Outside, customers and their families can benefit from large landscaped gardens with outdoor seating areas.

The homes' carers deliver a service that’s unique to each individual’s needs, encouraging residents to enjoy their independence, with the reassurance that help is at hand at all times. Orchard Gardens creates detailed care plans for individuals by working closely with them and their loved ones to ensure health and care needs are continually met.

Priding themselves in dementia care, care staff receive regular training to ensure their approach to dementia care always reflects best practice.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1670
  • Self-Funded Residential Dementia Care: from £1670
  • RESPITE Self-Funded Residential Care: from £1770
  • RESPITE Self-Funded Residential Dementia Care: from £1770

Our colleagues at Orchard Gardens will be happy to discuss any questions regarding fees and any additional services.

These prices are only a guideline, please contact Orchard Gardens to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sabrina Buxey (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Orchard Gardens directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Visitors are welcome at Orchard Gardens

Parking

  • Onsite parking is available, including disabled spaces.

Orchard Gardens Reviews (71)

Total of 71, showing 61-71
9.8

Orchard Gardens has a Review Score of 9.8 (9.796) out of 10, based on 24 reviews in the last 2 years. Over all time Orchard Gardens has 71 reviews.

Overall Experience

  • 58
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Date Published

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Review from Jamie R (Great-Nephew of Resident) published on 4 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the home helpful and accommodating. Making the decision for someone else is never easy. The home is clean, well maintained and the activity programme is exceptional. They take care of the things that, as a family, we were struggling to cope with allowing us the piece of mind we needed.


The

best part is to turn up and spend time with loved ones without having to do things for them.

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Review from Emily T (Power of Attorney of Resident) published on 29 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only visited the home in my professional capacity as a Solicitor, but every time I have been, the home is friendly, welcoming and very clean.
It has a great atmosphere.
The staff there are very engaging and the residents I have met seem very happy.


The facilities are excellent. It doesn't

feel like a normal 'care home', more like a luxurious hotel.

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Review from Jo B (Aunt of Resident) published on 23 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has settled very well and is well loved by the staff. I feel confident that his safety and security is excellent. His personal care and motivational and entertainment care is well thought through. Regular outings are all arranged. All the staff have gone over their required shifts, shopping,
e-mailing photos to relatives in Australia, arranging transport for hospital appointments. Placing him here is such a relief, places for dementia clients are limited.

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Review from Luke A (Resident) published on 7 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to visit Orchard Gardens care home on several occasions, primarily to attend events. I have always found the staff at Orchard Gardens to be extremely professional and helpful, nothing is ever too much trouble for them and the residents always seem to be extremely well cared for. The range
of activities that the home provide is great, with a very extensive calendar of events. The food always looks really delicious too!

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Review from Jeremy C (Son of Resident) published on 4 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Orchard Gardens in January 2106, after a short period living with my family following my father's death last summer. The quality of care has been exceptional and has allowed mum to adjust to her new circumstances and living environment in a very smooth way. She is very contented,
which is a delight for myself and our whole family. I would have absolutely no hesitation is recommending Orchard Gardens and Anchor to anyone.

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Review from Julia C (Daughter of Resident) published on 3 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been living at Orchard Gardens since the beginning of the year. To be able to rest in the knowledge that she is well cared for, following the loss of my father who was also her primary carer, is a great relief. The team work hard to make sure all mum's needs, from physical wellness to social
interaction, are met. It has been a big change for mum but the care and kindness given by the staff at Orchard Gardens has allowed her to settle, establish a routine and to feel content within a short time.

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Review from SID (Friend of Resident) published on 29 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very surprised by not only the good security, the very high-quality clean surroundings and the amount of space but also the varied social programme. The day I was there they were having a beer tasting evening and I heard a resident describe her stay as enjoyable as being on a fancy cruise ship!
Above all, the attentive staff were extremely professional and they seemed like nothing was too much trouble as they joked and chatted to the residents on a 1:1 basis which added to the ambience of a happy and marvellous place.

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Review from Steve C (Son of Resident) published on 5 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Gardens has provided care for my Dad for the last six months after his dementia had made it impossible for him to stay at home. The quality of care has been beyond expectation on every level. Integrated living allows Dad to partake of normal everyday life with the family at the village facilities
and through organised social activities. Every effort has been made to ensure his dietary requirements are met. It was outstanding to have a personal visit from the chef to ensure a cake selection was to our satisfaction.
The staged admissions policy in the opening months allowed the staff to get to know each resident for a fortnight before the next resident came. In my experience in healthcare this is unprecedented and extremely progressive. Staff are attentive, caring and helpful with a desire to understand and improve on every aspect of the care they provide; even the maintenance staff have dementia training!!! If anyone is doing this better I would would be very surprised.

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Review from David T (Grandson of Resident) published on 5 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit to see my grandmother, I cannot recommend this care home highly enough. Amazing facilities, caring staff, everywhere spotless - I would like to live there myself!

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Review from Alan B (Nephew of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was admitted to care home late December 2015. She was in a very poor state both physically and mentally. She became very demanding and difficult to manage. Throughout these initial stages the staff were very understanding, supportive and flexible. Following excellent support from the GP and
a variety of hospital visits my aunt has settled down. She is now very happy and settled. The change is due to the unstinting support she received from very caring staff. Her diet has been a problem and the catering team have done everything possible to accommodate her wishes. All caring staff have been keen to help her in whatever way possible. The activities are now a great feature, just took a while to get established. My congratulations to the manager and her staff for turning around a life.

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Review from Susan T (Daughter of Resident) published on 24 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

this care home is everything one could wish for, in fact both my sons said they would like to be signed up now when I described it to them and I feel the same. Amazing facilities including a swimming pool, gym, a studio for classes such as pilates etc, a hairdressers, activity room, family room and
a good lounge/dining room for every 12 guests ( each lounge has a balcony). excellent, happy, helpful, cheerful very caring staff. Spotlessly clean, tastefully decorated throughout. Good size bedrooms with comfortable bed, large en suite. I would recommend everyone to go to this home.

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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Orchard Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for Orchard Gardens is calculated as follows: ( (233 Excellents x 5) + (46 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 285 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Orchard Gardens is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Aug 2025

We currently have three vacancies for care. Please contact Orchard Gardens for further details.

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Awards / Recognitions (10)

Meet the Team (2)

Sabrina

Sabrina Buxey

Job Title: Home Manager

Joined: 2023

I am a dedicated and compassionate care professional with over 17 years of experience across a wide range of care settings, including learning disabilities, mental health, end-of-life care, and elderly care. Throughout my career, I have remained firmly committed to delivering person-centred, dignified, and high-quality care.


I have been with Anchor for the past eighteen months and take great pride in working for an organisation whose values align with my own. As a Home Manager, I am passionate about creating a supportive, inclusive, and nurturing environment for both residents and staff. I lead by example, promoting a culture of empathy, respect, and continuous improvement.


I believe that a well-supported and valued staff team is the foundation of excellent care. When staff feel appreciated and empowered, it reflects in the quality of care they provide—happy staff lead to happy residents and a thriving service. I am committed to ensuring my team feels equipped, motivated, and involved in achieving shared goals.


Compliance is also one of my key priorities. I am focused on maintaining high standards, meeting regulatory requirements, and continuously improving our practices to ensure the safety, wellbeing, and satisfaction of everyone in our care.


Central to my approach is the promotion of independence and the creation of meaningful experiences. I actively involve residents’ families and friends in their care journey, building strong partnerships that foster trust, engagement, and a true sense of belonging. My goal is to ensure every individual in our home feels safe, valued, and empowered to live life to the fullest.

Tiago

Tiago Fernandes

Job Title: Deputy Manager

Joined: 2022

My name is Tiago Fernandes, originally from Portugal and moved to the UK 10 years ago to pursue a meaningful career in care. I hold a bachelor’s degree in educational sciences, which I completed in Portugal, followed by six months of study in France. My passion has always been centred around helping others and making a positive difference in people’s lives.


When I arrived in the UK, I began working as a support worker in a residential home for adults with learning disabilities. I later moved into supported living services, where I supported individuals with complex needs and challenging behaviours. During that time, I took on a leadership role, working closely with the team to create a safe and supportive environment where everyone could thrive and reach their daily goals.


My journey then led me to join Anchor as a care assistant. Within a year, I progressed to team leader, and I now proudly serve as Deputy Manager. Throughout this journey, my focus has remained the same: delivering high-quality, person-centred care, supporting my team, and ensuring that each resident feels valued, respected, and cared for.
I believe in a positive and proactive approach to care—one that promotes independence, dignity, and joy every single day.

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