Orchard Gardens

Bishopstoke Park, Garnier Drive, Bishopstoke, Eastleigh SO50 6HE
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9.9 83 Reviews
  • Orchard Gardens, Eastleigh
Orchard Gardens is located in a picturesque setting near Eastleigh. It offers residents a safe and secure caring environment close to the River Itchen, where they can enjoy warm and welcoming surroundings and easy access to local amenities.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café.

Orchard Gardens continues to welcome new residents for permanent care and can also support shorter stays and respite care.

Each bedroom has an en-suite wet room, along with underfloor heating as standard. Outside, customers and their families can benefit from large landscaped gardens with outdoor seating areas.

Priding themselves in dementia care, care staff receive regular training to ensure their approach to dementia care always reflects best practice.
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Care Provided by Orchard Gardens

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1670
  • Self-Funded Residential Dementia Care: from £1670
  • RESPITE Self-Funded Residential Care: from £1770
  • RESPITE Self-Funded Residential Dementia Care: from £1770

Our colleagues at Orchard Gardens will be happy to discuss any questions regarding fees and any additional services.

These prices are only a guideline, please contact Orchard Gardens to find out the exact price for your requirements.

Contact Orchard Gardens to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Orchard Gardens to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Sabrina Buxey (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Visitors are welcome at Orchard Gardens

Parking

  • Onsite parking is available, including disabled spaces.

Orchard Gardens Reviews (83)

9.9

Orchard Gardens has a Review Score of 9.9 (9.861) out of 10, based on 37 reviews in the last 2 years.
Over all time Orchard Gardens has 83 reviews.

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Reviewer Connection to Orchard Gardens
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Review from Sharon H (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is so very well looked after at Orchard gardens. The care team here are amazing headed by Sabrina and Tiago .. who are very hands on in what's going on. The activities keep everyone enjoying a fun filled time here. There is always a great atmosphere when you visit .. would not hesitate to recommend
Orchard Gardens.
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Review from David K (Son-in-law of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has een in are at Orchard Gardens now for 9 months and I can not fault anything about this place. Everyone involved is very caring and friendly. My mother in law is very happy here and made some nice friends.
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Review from Carl T (Son of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Sympathetic & caring team. Most appreciated.
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Review from Glen W (Son-in-law of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home for 3 years now, and we couldn't be happier with her care and well being. It is a difficult decision to put a loved on in a home; but the whole team have been so kind and welcoming. Mums needs are important to them, and making sure that we are reassured. We would 100% recommend
this place.
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Review from A W (Friend of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff at Ancho Orchard are so caring and friendly, they take a real personal interest in every resident. They have also built a great rapport with the relatives of the residents, and are so welcoming to the children when they come along for a visit.
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Review from David B (Son of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of this care home for over three years and is a family couldn't have wished for a happier and fantastically run home with excellent team led by Tiago and Sabrina it feels like a family home .The enthusiasm of the team to make all of the residents feel comfortable is brilliant
and we don't our mother could have had a better place to reside for her last years. The pressure of our family has been so eased knowing how much the care
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Review from Elizabeth S (Daughter of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived at Orchard Gardens care home for five years. She truly made it her home.The care staff, (or the purple people as she called them), have been amazing with her.
She has said on many occasions over the years that we could not have chosen a better place for her to live. Thank you to everyone
at Orchard Gardens for the care and kindness you have shown our lovely mother.
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Review from K B (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchard Gardens is a wonderful care home. It's clean, tidy and has a lovely homely feel to it with lots of activities and wonderful, caring staff. My Mum started off as a resident there and they looked after her very well as she declined with dementia and then through her last stages with the addition
of extra palliative care. My dad moved in on a temporary respite care package shortly after Mum so they could be together and ended up making that a permanent move due to his dementia. I live a couple of hundred miles away but feel supported by the team and feel that Dad is looked after very well. Tiago has even suggested that he would be able to set up a video call with Dad for me so we can see each other rather than just chatting on the phone as it is not easy for me to visit as often as I would like to. Very satisfied with Orchard Gardens.
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Review from Simon T (Son of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is such a friendly atmosphere at Orchard Gardens wth kind and supportive staff who go above and beyond to make residents feel comfortable and happy. There are lots of activities for the residents to participate in and my mother often has her hair and nails done.
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Review from Joy B (Wife of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all so caring & helpful it gives myself & all the family peace of mind knowing that he is being so well looked after. Thank you all.
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Review from J B (Daughter-in-law of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended a BBQ for residents and families, a lovely chance to see everyone interacting together and enjoying the moment. The staff were amazing, as always, going out of their way to make sure everything went smoothly.
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Review from Tracy W (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has settled in so well here. Everyone is so pleasant. The activity side of things is amazing, getting all involved as much as possible. We as relatives are well informed. Always thinking up new ideas for the residents to enjoy.
Can't thank you enough for the care our mum receives. We get to
see regular updates of activities. Always improving things. Thank you.
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Review from J S (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers and leads are exceptional being caring and thoughtful. Always keeping you informed of any changes, communication excellent.
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Review from R S (Son of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Orchard Gardens Care Home. Our family have witnessed loving care to my mother, supporting her with stimulating activities with the opportunity for the occasional trip out.
The meals always look appetizing with regular appetisers both in the morning and a afternoon.
Mum has improved from being at
Orchard Gardens.
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Review from G B (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is not always the easiest person to deal with I.E. food medication. Everyone has always tried hard with her. I feel more relaxed now she is being looked after well, and with kindness and respect. Thank you.
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Review from Tracy R (Daughter-in-law of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day my mother-in-law arrived at Orchard Gardens her care has been outstanding. She was made to feel so welcome and was very happy here. I can not thank the management and care team enough for their continued love and care.
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Review from Lynda K (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since mum has moved into Orchard gardens I have seen an improvement in her mentally and physically. Mum has made friends and joining in the activities which was our wish for her. It was a very difficult decision knowing mum needed to go into care after 16 years living with us, but definitely the right
decision. Thank You
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Review from C F (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Popped in to see my mother today. She's been here a couple of months now, after not being able to care for herself anymore and having a fall. Mum seems happy and at home here. She's relaxed and she knows all the staff. All the staff are super friendly and have time to talk. Mum loves to chat! Very satisfied!!
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Review from A K (Granddaughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant home. My nan has never been happier. Her mobility has come on so well since being here. She has made so many friends.
Garden area is brilliant, and she never leaves it.
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Review from M B (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here 3 weeks. She is being looked after really well. Very happy, room is lovely, food good. Love that she is being seen by a doctor. Really appreciate staff updating me on meds. So happy that my mum is safe and happy. All staff are really friendly and I feel I can ask any of them.
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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Orchard Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Orchard Gardens is calculated as follows: ( (382 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 438 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Orchard Gardens is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 05 Jan 2026

We currently have three vacancies for care. Please contact Orchard Gardens for further details.

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Awards / Recognitions (10)

Meet the Team (2)

Sabrina

Sabrina Buxey

Job Title: Home Manager Joined: 2023

I am a dedicated and compassionate care professional with over 17 years of experience across a wide range of care settings, including learning disabilities, mental health, end-of-life care, and elderly care. Throughout my career, I have remained firmly committed to delivering person-centred, dignified, and high-quality care.


I have been with Anchor for the past eighteen months and take great pride in working for an organisation whose values align with my own. As a Home Manager, I am passionate about creating a supportive, inclusive, and nurturing environment for both residents and staff. I lead by example, promoting a culture of empathy, respect, and continuous improvement.


I believe that a well-supported and valued staff team is the foundation of excellent care. When staff feel appreciated and empowered, it reflects in the quality of care they provide—happy staff lead to happy residents and a thriving service. I am committed to ensuring my team feels equipped, motivated, and involved in achieving shared goals.


Compliance is also one of my key priorities. I am focused on maintaining high standards, meeting regulatory requirements, and continuously improving our practices to ensure the safety, wellbeing, and satisfaction of everyone in our care.


Central to my approach is the promotion of independence and the creation of meaningful experiences. I actively involve residents’ families and friends in their care journey, building strong partnerships that foster trust, engagement, and a true sense of belonging. My goal is to ensure every individual in our home feels safe, valued, and empowered to live life to the fullest.

Tiago

Tiago Fernandes

Job Title: Deputy Manager Joined: 2022

My name is Tiago Fernandes, originally from Portugal and moved to the UK 10 years ago to pursue a meaningful career in care. I hold a bachelor’s degree in educational sciences, which I completed in Portugal, followed by six months of study in France. My passion has always been centred around helping others and making a positive difference in people’s lives.


When I arrived in the UK, I began working as a support worker in a residential home for adults with learning disabilities. I later moved into supported living services, where I supported individuals with complex needs and challenging behaviours. During that time, I took on a leadership role, working closely with the team to create a safe and supportive environment where everyone could thrive and reach their daily goals.


My journey then led me to join Anchor as a care assistant. Within a year, I progressed to team leader, and I now proudly serve as Deputy Manager. Throughout this journey, my focus has remained the same: delivering high-quality, person-centred care, supporting my team, and ensuring that each resident feels valued, respected, and cared for.
I believe in a positive and proactive approach to care—one that promotes independence, dignity, and joy every single day.

Frequently Asked Questions about Orchard Gardens

What types of Care is Orchard Gardens registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Orchard Gardens have?

There are 48 Single Rooms.

What are the Facilities & Services at Orchard Gardens?

Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Orchard Gardens to the centre of Eastleigh?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard Gardens to verify any information. View our terms and conditions. Orchard Gardens has an Enhanced Service - more info.