Orchard Gardens

Bishopstoke Park, Garnier Drive, Bishopstoke, Eastleigh SO50 6HE
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9.8 71 Reviews
  • Orchard Gardens, Eastleigh
Orchard Gardens is located in a picturesque setting near Eastleigh. It offers residents a safe and secure caring environment close to the River Itchen, where they can enjoy warm and welcoming surroundings and easy access to local amenities.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café. Orchard Gardens continues to welcome new residents.

Each bedroom has an en-suite wet room, along with underfloor heating as standard. Outside, customers and their families can benefit from large landscaped gardens with outdoor seating areas.

The homes' carers deliver a service that’s unique to each individual’s needs, encouraging residents to enjoy their independence, with the reassurance that help is at hand at all times. Orchard Gardens creates detailed care plans for individuals by working closely with them and their loved ones to ensure health and care needs are continually met.

Priding themselves in dementia care, care staff receive regular training to ensure their approach to dementia care always reflects best practice.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1670
  • Self-Funded Residential Dementia Care: from £1670
  • RESPITE Self-Funded Residential Care: from £1770
  • RESPITE Self-Funded Residential Dementia Care: from £1770

Our colleagues at Orchard Gardens will be happy to discuss any questions regarding fees and any additional services.

These prices are only a guideline, please contact Orchard Gardens to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sabrina Buxey (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Orchard Gardens directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Visitors are welcome at Orchard Gardens

Parking

  • Onsite parking is available, including disabled spaces.

Orchard Gardens Reviews (71)

Total of 71, showing 1-20
9.8

Orchard Gardens has a Review Score of 9.8 (9.796) out of 10, based on 24 reviews in the last 2 years. Over all time Orchard Gardens has 71 reviews.

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Review from Tracy R (Daughter-in-law of Resident) published on 30 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day my mother-in-law arrived at Orchard Gardens her care has been outstanding. She was made to feel so welcome and was very happy here. I can not thank the management and care team enough for their continued love and care.

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Review from Lynda K (Daughter of Resident) published on 19 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum has moved into Orchard gardens I have seen an improvement in her mentally and physically. Mum has made friends and joining in the activities which was our wish for her. It was a very difficult decision knowing mum needed to go into care after 16 years living with us, but definitely the right
decision. Thank You

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Review from C F (Daughter of Resident) published on 13 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Popped in to see my mother today. She's been here a couple of months now, after not being able to care for herself anymore and having a fall. Mum seems happy and at home here. She's relaxed and she knows all the staff. All the staff are super friendly and have time to talk. Mum loves to chat! Very satisfied!!

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Review from A K (Granddaughter of Resident) published on 13 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant home. My nan has never been happier. Her mobility has come on so well since being here. She has made so many friends.
Garden area is brilliant, and she never leaves it.

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Review from M B (Daughter of Resident) published on 29 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here 3 weeks. She is being looked after really well. Very happy, room is lovely, food good. Love that she is being seen by a doctor. Really appreciate staff updating me on meds. So happy that my mum is safe and happy. All staff are really friendly and I feel I can ask any of them.

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Review from Lesley S (Sister of Resident) published on 21 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit to see my sister I was so please with how happy she is sitting in the beautiful garden with her new friend , Her new home looks very well cared for with happy staff looking after their very needs , the food looked lovely , her room is well equipped and comfortable with a lovely view
of the gardens , Thank you for caring for my sister

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Review from Philip Y (Son-in-law of Resident) published on 14 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions were very positive. All the staff were very friendly and professional. This has continued ever since, especially as my mother-in-law has settled in. The food and catering is also very good and refreshments are available for visitors as well. I'm also very impressed with all the activities
organised, even in the short time she has been here. All in all a very friendly and welcoming home.

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Review from M L (Son of Resident) published on 14 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like that I can leave my dad here and know that he is in good hands. He loves the food and the visits out. Staff all seem very nice and the home looks well run.

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Review from Debbie Y (Daughter of Resident) published on 14 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting for the first time sealed the deal! Such friendly staff and very informal atmosphere. Nothing is too much trouble for the staff, they are all so caring and know the residents very well. My mum has been living here for a month but has settled in remarkably well. Loves her dinners and now the
trips out to the seaside! A great decision which I keep sharing with whoever will listen.

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Review from Mags O (Resident) published on 25 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an incredible team. Dad is so looked after and when have raised any concerns about Dad's health, they have been straight on it. The carers are all so kind. It's great peace of mind. Thank you!

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Review from E W (Friend of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean, safe, friednly staff, have been visiting for a while and like what I see.

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Review from Sharon H (Daughter of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has great care at Orchard Gardens. There is a good activities programme and a trip out every week for all to enjoy. They are a very happy bunch of staff and it's always a pleasure to visit my mum there.

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Review from L M (Daughter of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Orchard Gardens are caring, attentive, professional and friendly and have gone above and beyond to ensure my father is well cared for and comfortable in his new environment.
Communication has been excellent with family members and I feel I could approach them with any issues. They have
encouraged my father to participate in engaging activities and have provided well-prepared and delicious food. I am reassured with the level of care he is receiving. Thank you.

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Review from J S (Daughter of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my dad is quite happy at Orchard Gardens.
Dad says he can't think of anything to make his stay better.
There have been issues with laundry but I believe this has been dealt with.
He actually went on a trip and enjoyed this very much.

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Review from H W (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always polite, caring and professional, nothing is too much trouble. The manager was very accommodating when my father had to be admitted as an emergency. She explained very clearly and ensured his admission ran smoothly. My mother was admitted here when discharged from hospital and we
received the same seamless professional experience.

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Review from Mark R (Son of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum arrived at the end of November. The facilities, food, care and support are second to none. Thank you.

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Review from Zoe H (Granddaughter of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is such a special place. The effort that the team put into organising activities for the residents is absolutely amazing. Almost every day there is something going on to stimulate and encourage the residents. The carers are all very kind, the home is clean, light and airy. It is worth
every penny.

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Review from A M (Son of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not fault the staff or facilities. The staff were always polite and willing to answer any questions, or queries. Unfortunately, my mother did not participate in any of the activities as she was not interested.

Reply from Sabrina Buxey, Manager at Orchard Gardens

Thank you for taking the time to review Orchard Gardens and we're pleased you rate our overall experience as excellent. Thank you for your kind comments regarding our care home and team, which I will pass on. Our daily, weekly, and monthly activities are arranged with our residents' input however we respect our residents' wishes if they do not wish to participate. We are always happy to discuss aspects of our care at a mutually convenient time.

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Review from T M (Daughter of Resident) published on 26 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Orchard Gardens for a six-week period of respite care after fracturing his collarbone. During this time he was treated with care and respect and as a family, we felt at ease leaving him in the safe hands of the staff. We were also given a very warm welcome when visiting and were fully
supported by everyone. They really care about their residents and we would recommend this care home to anyone.

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Review from N W (Daughter-in-law of Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding level of care and support shown at all times. Always helpful, nothing is too much trouble. We can't thank staff enough for all of the help and support also shown to us as a family.

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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Orchard Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for Orchard Gardens is calculated as follows: ( (233 Excellents x 5) + (46 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 285 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Orchard Gardens is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Aug 2025

We currently have three vacancies for care. Please contact Orchard Gardens for further details.

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Awards / Recognitions (10)

Meet the Team (2)

Sabrina

Sabrina Buxey

Job Title: Home Manager

Joined: 2023

I am a dedicated and compassionate care professional with over 17 years of experience across a wide range of care settings, including learning disabilities, mental health, end-of-life care, and elderly care. Throughout my career, I have remained firmly committed to delivering person-centred, dignified, and high-quality care.


I have been with Anchor for the past eighteen months and take great pride in working for an organisation whose values align with my own. As a Home Manager, I am passionate about creating a supportive, inclusive, and nurturing environment for both residents and staff. I lead by example, promoting a culture of empathy, respect, and continuous improvement.


I believe that a well-supported and valued staff team is the foundation of excellent care. When staff feel appreciated and empowered, it reflects in the quality of care they provide—happy staff lead to happy residents and a thriving service. I am committed to ensuring my team feels equipped, motivated, and involved in achieving shared goals.


Compliance is also one of my key priorities. I am focused on maintaining high standards, meeting regulatory requirements, and continuously improving our practices to ensure the safety, wellbeing, and satisfaction of everyone in our care.


Central to my approach is the promotion of independence and the creation of meaningful experiences. I actively involve residents’ families and friends in their care journey, building strong partnerships that foster trust, engagement, and a true sense of belonging. My goal is to ensure every individual in our home feels safe, valued, and empowered to live life to the fullest.

Tiago

Tiago Fernandes

Job Title: Deputy Manager

Joined: 2022

My name is Tiago Fernandes, originally from Portugal and moved to the UK 10 years ago to pursue a meaningful career in care. I hold a bachelor’s degree in educational sciences, which I completed in Portugal, followed by six months of study in France. My passion has always been centred around helping others and making a positive difference in people’s lives.


When I arrived in the UK, I began working as a support worker in a residential home for adults with learning disabilities. I later moved into supported living services, where I supported individuals with complex needs and challenging behaviours. During that time, I took on a leadership role, working closely with the team to create a safe and supportive environment where everyone could thrive and reach their daily goals.


My journey then led me to join Anchor as a care assistant. Within a year, I progressed to team leader, and I now proudly serve as Deputy Manager. Throughout this journey, my focus has remained the same: delivering high-quality, person-centred care, supporting my team, and ensuring that each resident feels valued, respected, and cared for.
I believe in a positive and proactive approach to care—one that promotes independence, dignity, and joy every single day.

Frequently Asked Questions about Orchard Gardens

What types of Care is Orchard Gardens registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Orchard Gardens have?

There are 48 Single Rooms.

What are the Facilities & Services at Orchard Gardens?

Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Orchard Gardens to the centre of Eastleigh?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard Gardens to verify any information. View our terms and conditions. Orchard Gardens has an Enhanced Service - more info.