
The range of activities on offer to her was outstandingSheila M(Daughter of Resident/Service User)

She seems to have settled now and believes that she is in a hotel.Cathryn H(Daughter of Resident/Service User)

My Godmother regards Parklands as her homeJane W(Goddaughter of Resident/Service User)

The range of activities on offer to her was outstandingSheila M(Daughter of Resident/Service User)

She seems to have settled now and believes that she is in a hotel.Cathryn H(Daughter of Resident/Service User)

My Godmother regards Parklands as her homeJane W(Goddaughter of Resident/Service User)

Parklands Care Home in Southport provides high-quality residential care, dementia care and dementia nursing within a safe, welcoming and purpose-built environment. Located close to the picturesque Hesketh Park, the home offers a calm and supportive setting where residents can enjoy comfort, companionship and peace of mind while receiving personalised care tailored to their individual needs.
Designed with wellbeing and independence in mind, Parklands combines modern facilities with a warm and homely...
Care Provided by Parklands
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Parklands for full pricing details and T&Cs.
Contact Parklands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Sarah Gashi (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2026
- Number of floors: 4
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- The team understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within their welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, they are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Parklands Reviews (109)
Parklands has a Review Score of 9.5 (9.460) out of 10, based on 13 reviews in the last 2 years.
Over all time Parklands has 109 reviews.
The staff cared for my mother-in-law exceptionally well during her short stay and were extremely helpful following her passing.
Everyone is very caring, helpful and full of compassion. Very welcoming and go above and beyond. It's like a wonderful family.
Thank you so much for your 5 star review it means more than you know for the team to be recognised for the quality care that they provide daily to one of your most precious treasures. We really appreciate your kind words and will continue to go the extra mile for our residents. Your words will be...
Parklands is an outstanding care home. Everyone is a family to our family. I couldn't find the words to say how wonderful and brilliant everyone is. They go far and beyond, nothing is too much trouble. I could never repay everyone for what they did for my dad, who passed away on 31 October 25. My mum Ena is also here at Parklands. The care is fantastic and my mum feels so safe and well cared for. We love them all.
Dear Jayne, I would like to take this opportunity to thank you so much on behalf of the team and myself here at Parklands. To receive such a positive, heartfelt review will not only contribute to staff morale but also highlight the care and compassion demonstrated by the team here at Parklands. It...
Our Mum is receiving excellent care from all the staff at Parklands we can rest knowing she is safe and comfortable at all times. There is nothing in Liverpool to match Parklands it's such a beautiful welcoming place.
I would like to take this opportunity to thank you on behalf of the team here at Parklands Lodge for your positive review. It is so good to know that you feel content in the knowledge that, you feel your Mum is safe and comfortable with us here at Lodge, we will continue to aim to provide the...
Parklands accepted my husband after a stay at hospital. He has been welcomed at Parklands with open arms. Everyone has gone above and beyond with the care and the way they look after him. Thank you so much for all your care doing.
I would like to take this opportunity to thank you for your feedback, It is an absolute pleasure to hear such positive comments regarding the care we are providing here at the lodge. I will endeavour to pass this on to our team, and on behalf of us all here at Parklands, it is a pleasure to care...
Thank you for the outstanding level of care you offered my Mum, who came to Parklands Lodge recently for a short term stay. My first impressions were a clean, modern, well maintained establishment and the bedrooms and communal lounges are very spacious and bright. Both Mum and I were really impressed by the friendly, welcoming environment from the start, there is an overall positive feel about the place which helped Mum to settle in very quickly. Everyone is approachable, helpful and attentive to the needs of the residents and I felt completely reassured that my Mum was in good hands. Mum enjoyed the comfort of a large, airy bedroom overlooking beautiful gardens with her own shower room. She made friends with other residents and staff over a few rounds of dominoes and enjoyed delicious homecooked meals, they even cater for visitors and a family meal can be arranged. Mum truly had a fabulous time at Parklands Lodge and I know she was reluctant to leave. Can't thank you enough!
On behalf of myself and the team at Parklands Lodge I would like to extend our gratitude and thanks for such a positive review of the lodge. It was an absolute pleasure to have been able to support mum in what must have been a very daunting time, we are sincerely grateful for your kind words and I...
Very happy living here.
I would like to take this opportunity to personally thank you on behalf of myself and the staff team here at the lodge for your review it is a pleasure to read and see such positive feedback from you as you get to see and experience this first hand. I will as always endeavour to share this feedback...
P.S. I wish I could stay longer.
I would like to take this opportunity on behalf of the team here at Parklands Lodge and myself to sincerely thank you for your review of the lodge. I am so happy that your experience during the time you stayed with us was five-star. It was a pleasure and is always so uplifting to share these...
New, interesting 4-week menu was introduced, but very quickly, we were back to the weekly boring menu.
Firstly, I would like to take this opportunity to thank you for your review of the lodge, the team and your overall experience, I am sorry to hear that there are certain departments/areas that you feel need to be improved but I truly welcome this feedback as it will enable us to improve these areas...
Mum has been at Parklands Lodge for a couple of months now and so far I have been nothing but impressed with the level of care she has received. Nothing is too much trouble. I normally visit with my young French Bulldog Cherry and she is always welcomed by staff and residents alike, with her always the centre of attention. Keep up the good work!
I want to take this opportunity to thank you for your very positive feedback we appreciate your kind words which I will of course share with the team here at the lodge. It is an honour to care for your Mum and we are blessed to be a part of Mum's journey, we look forward to sharing lots of memorable moments in the future here at Parklands Lodge.
I have found the staff and management kind and supportive. Everyone is very friendly.
The food is good and the rooms are light and airy.
I would like to take this opportunity to thank you for trusting us to embark on this next leg of your journey with you, it is a pleasure to support you here at Parklands Lodge and both myself and the team will use this feedback to strive to make Parklands the very best it can be for you and all that make our lodge home from home.
After having a full knee replacement and living on my own since my wife passed away suddenly in June 2024 my daughter felt that I needed to be in a safe environment with personal help during the first couple of weeks. She proved to be correct and this was certainly provided by Parklands Lodge. All the staff were pleasant, friendly, and constantly aware of my needs right from the beginning of each new day. I could not have managed at home on my own so thank you to all the staff for getting me over those first two weeks and making my stay at Parklands Lodge so pleasurable.
Thank you so much for your very positive review of your stay here with us at Parklands Lodge, I would like to take this opportunity to thank you personally and wish you all the best with your continued recovery following your knee surgery. It was an absolute pleasure to provide the help and support...
Since I arrived at Parklands Lodge Care Home I keep thinking that I have died and gone to heaven. Delicious made-from-scratch meals, world cup, gold medal, first-class care. All the staff from cleaners to manager are lovely caring staff. The other care homes will never ever compare to this superb care home. Absolutely nobody. Definitely well worth every penny. Parkland Lodge Care Home: the absolute best care home.
Dear Hannah, I would firstly like to take this opportunity to thank you for your review of the lodge, it is lovely to know that you feel like your experience here not only of the lodge itself but of the staff team that support you daily is one of which you feel happy, content and safe. It is a...
Very pleased with the service and staff.
I would like to take this opportunity to thank you for your kind review of our service, we will use your valuable feedback to drive standards and continued improvements within the lodge in order to aid us provide the best possible service for our residents. Your feedback is always important to us...
We had a lovely afternoon of entertainment celebrating Parklands Lodge's 8th birthday. All of the residents looked like they were thoroughly enjoying the day. Well done Parklands team.
Very good, always clean and the staff are always happy to help.
I would like to take this opportunity to thank you for your feedback of the lodge, we will continue to use this to improve quality and standards here at Parklands and provide a warm homely environment for our residents and their loved ones. Your feedback is important to us and not only enables us...
Staff are all very helpful. My mum is happy with the food.
I would like to take this opportunity to thank you for your valuable feedback this is extremely important and will enable us to continue to improve quality here at the lodge. This also plays a huge part in recognising the care that is being provided by the staff team not only boosting moral but recognising the very difficult job they do daily with kindness and compassion.
Got residents to move around safely in view of staff.
Staff pleasant and helpful.
Firstly, I would like to say thank you for your very kind review of our Lodge; I will certainly make sure that I pass this over to the dedicated staff team that we have here at Parklands Lodge and anything that we can do further to improve the quality of service/care that we provide is very...
I have been coming here for a few months now, as I have/take out one of our service users and have met a lot of the staff who are really helpful and friendly. The reception staff are really helpful and can't do enough for my service user. Your teams are a credit to your company, and the client loves it here!
I would like to take this opportunity to thank you for your review of Parklands Lodge Care Home. We take pride in maintaining a warm, welcoming, safe environment for all of our residents here at Parklands Lodge. Your kind words mean so much to myself and the team, and we will endeavour to continue...
My family have visited Parklands on many occasions to visit a much-loved family member. Today's experience was the best ever! The welcoming staff and hospitality we received were so lovely and well-organised by the whole team. Thank you for making the Christmas event truly spectacular for us and all the other residents who clearly enjoyed themselves.
I would like to take this opportunity to thank you for your review and very kind words regarding Parklands Lodge, we pride ourselves on providing the highest possible standards of care for our residents and love nothing more than to encourage and promote well-being. The team here at the lodge are...
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Parklands .
There are no upcoming events for Parklands .
Awards / Recognitions (2)
- 04 Oct 2024Recipient: Sandstone Care Group
- 01 Apr 2017Recipient: Parklands
Accreditations
There are no accreditations posted yet for Parklands .
Meet the Team (1)

Sarah-Jane Gashi is a highly experienced Registered General Nurse (RGN), qualifying in 2009, with over 36 years of experience across health and social care services. Her extensive clinical and leadership background spans the NHS, community nursing, elderly care, and senior operational management within the care sector.
Sarah-Jane has worked within the NHS at Aintree University Hospital, including experience in the Medical Assessment Unit (MAU), and also has experience within the community-based district nursing services. Her broad clinical expertise has provided her with a strong foundation in delivering high-quality, person-centred care across complex healthcare environments.
Since becoming a Home Manager in 2019, Sarah-Jane has successfully led nursing and residential care services with a strong focus on quality improvement, governance, compliance, and team development. She has significant experience commissioning services, including the successful commissioning of a nursing home in Wigan, and has demonstrated strong leadership in driving service improvements.
Sarah-Jane is particularly recognised for her turnaround expertise, successfully leading services from Requires Improvement to achieving a GOOD overall rating through effective leadership, clinical oversight, and a culture focused on continuous improvement and compassionate care.
In addition to home management, Sarah-Jane also brings valuable experience at the regional management level, supporting multiple services with operational oversight, compliance, workforce development, and quality assurance.
She remains passionate about delivering safe, effective, and dignified care while supporting teams to achieve excellence across all aspects of care provision.
Frequently Asked Questions about Parklands
What types of Care is Parklands registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Parklands have?
There are 70 Single Rooms.
What are the Facilities & Services at Parklands ?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Parklands to the centre of Southport?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parklands to verify any information. View our terms and conditions. Parklands has an Enhanced Service -more info.