
The range of activities on offer to her was outstandingSheila M(Daughter of Resident/Service User)

She seems to have settled now and believes that she is in a hotel.Cathryn H(Daughter of Resident/Service User)

My Godmother regards Parklands as her homeJane W(Goddaughter of Resident/Service User)

The range of activities on offer to her was outstandingSheila M(Daughter of Resident/Service User)

She seems to have settled now and believes that she is in a hotel.Cathryn H(Daughter of Resident/Service User)

My Godmother regards Parklands as her homeJane W(Goddaughter of Resident/Service User)

Parklands Care Home in Southport provides high-quality residential care, dementia care and dementia nursing within a safe, welcoming and purpose-built environment. Located close to the picturesque Hesketh Park, the home offers a calm and supportive setting where residents can enjoy comfort, companionship and peace of mind while receiving personalised care tailored to their individual needs.
Designed with wellbeing and independence in mind, Parklands combines modern facilities with a warm and homely...
Care Provided by Parklands
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Parklands for full pricing details and T&Cs.
Contact Parklands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Sarah Gashi (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2026
- Number of floors: 4
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- The team understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within their welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, they are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Parklands Reviews (109)
Parklands has a Review Score of 9.5 (9.460) out of 10, based on 13 reviews in the last 2 years.
Over all time Parklands has 109 reviews.
The bingo today was fantastic and the atmosphere was 'buzzing'.
Many thanks for your kind comments and review, I will pass your comments and review onto our team.
The staff are very good. Friendly and efficient. Food is very good and is varied and hot. The dessert trolley is lovely. It's very unusual to see this in a home. I'm really pleased that my husband enjoys his stay here.
Many thanks for your review, I am so glad that you and your husband are happy with the level of service at Parklands. I will pass your comments on to the team.
Dad has been at Parklands Lodge for over 2 years now and I can not ask for better care. The staff look after him with great skill and go that extra mile. Thank you.
Many thanks for your review, I will pass your comments on to the team.
The team at Parklands Lodge have made Dads transition into care so easy. Their attention to detail is reassuring and means that I still feel very involved in Dads life. During Dads recent decline, staff have changed their care approach to match Dads needs and wishes, whilst still keeping me involved. Both Dad and I were fearful of the move into care but there was absolutely no need. The team at Parklands, are kindness itself.
The Manager and the team at Parklands Lodge would like to thank you for your lovely comments and so pleased that Dad has settled in well
My husband has been receiving nursing care in Parklands for nearly 2 years. T.A.K. sums it up very well. Transparency, Approachable and Kindness. The staff are, as I say, 'kindness on legs'. I and our daughter can visit at any time we choose and always feel very welcome indeed. We are kept well informed when there is a need.
Thank you from all the team at Parklands Lodge for your lovely comments.
Recently, due to weather plus my own problems, I was unable to visit as I usually do. I had the great satisfaction of knowing my husband was being well looked after and all his needs were being met, he was unwell during this period. My daughter and I are fully confident in the staff and know we would be given any info necessary. They really do give us 'peace of mind'.
Parklands Lodge has provided fantastic care to both our parents. Mum recently passed away and I can honestly say, I am so glad she was under the care of Parklands at the time. They are very, very caring and such lovely people. They have a difficult job, but they have always shown the utmost respect to both my parents. Many of them attended my mums funeral and the care they are giving to my dad at this sad time is outstanding. Thank you all from the bottom of my heart for all the care you have given to my parents.
Thank you for your kind comments. The team have benefitted from the support of such a close, loving family.
My father was an ex horticulturalist and the gardener dedicated part of the garden to him and grew flowers from his own home that we took in.
Staff were always helpful and very caring, advising us of any issues and dealing with them promptly and effectively.
If we raised concerns about his health a nurse was always consulted and doctors where necessary.
The entertainment team organised daily activities in the home and several outings a week of which my father enjoyed many times.
The home is very clean and modern, the equipment is up to date and the food is good quality. Unfortunately, due to old age my father recently passed away and the professionalism of the staff, the respect and care given at this particularly difficult time was unfaltering. I thank the management and their team and would not hesitate to recommend them.
Thank you for your kind comments and acknowedgement of the teams commitment to good care.
Different staff offering different levels of care. Communication between shifts is poor. Are the personal files available to be read by all staff before performing personal care etc.? Although resident laps it up, I would prefer to see less treating of residents as children, although it is meant kindly. Offered choice whenever possible, eg. clothes, drinks, clocks in each room with day and date.
Disappointing to read such comments when no contact has been made with the manager to discuss these concerns. This resident came in as respite to free up a hospital bed in preparation for the winter crisis. We are in the first month of support and building a therapeutic relationship with her,...
I found the Manager very kind and helpful, especially during this very difficult time for me. The care staff on the first floor I cannot fault. They were all extremely kind, considerate and again very helpful, nothing was too much trouble, especially dealing with some of the more difficult residents. I would also like to mention the receptionist. She was also very kind and helpful.
My father has been a resident at Parklands for over 4 months and since then, my family are finally starting to sleep better at night. The care he receives is second to none, the staff treat the residents like family, the food is excellent and the manager is a breath of fresh air! It's so hard to make the decision to have to put a family member in a nursing dementia home, but we now know he is in the best place for him and his needs.
I was so pleased we were able to place my Dad in Parklands. He has dementia and the last few years have been very hard, as soon as I came into Parklands I knew it was the place to be. The staff are so caring, they are always around and helping, they will answer any questions etc, as a family, we are very happy with this home.
Very happy and satisfied with every aspect of Parklands Lodge care home. We find the nursing staff very efficient and the carers very attentive and patient. All requirements are dealt with promptly and activities are arranged quite frequently. Catering is prompt and of high standard. All in all, a very happy and pleasant home.
I have always found the staff very pleasant and very helpful in every way.
Mum has been at Parklands Lodge for 6 months. She settled in after a short period. She speaks very favourably about the staff, noting their kindness and standard of care. Her room and communal areas are clean and well furnished and the garden is large and well kept,
There are plenty of activities. Mum is less keen on the choice of food but is reluctant to ask for anything out of the ordinary.
Sorry to hear that the food is not enjoyed I shall ask the chef to have a conversation with her to see what would be preferable.
Helpful staff who in my opinion care for all residents well-being.
Thank you to the Parklands Team for all they do....nothing is too much trouble and there is always someone on hand to provide relevant help and support. The rapport between the team and the residents is great and I am very much made to feel like 'one of the Parklands family' when visiting. The general approach is for everyone to join in and have as much fun as possible and I know Mum looks forward to the various activities that occur both 'on' and 'off site'. Well done everyone!
My husband has challenging behaviour due to dementia and needs EMI (Elderly Mentally Infirm) nursing care. All the staff and management deal with him in a caring and friendly manner in situations that can be difficult. We could not be looked after any better and I am confident that he is in good hands.
A little gem, so lucky to have found you.
Nothing is a problem.
Lovely to see Aunt and Uncle so happy and settled.
Cleanliness and care second to none.
Beautiful cup cakes, decorations and balloons and music.
A family get-together but including the residents.
Thoroughly enjoyed by all.
Very caring, welcoming staff.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Parklands .
Awards / Recognitions (2)
- 04 Oct 2024Recipient: Sandstone Care Group
- 01 Apr 2017Recipient: Parklands
Accreditations
There are no accreditations posted yet for Parklands .
Meet the Team (1)

Sarah-Jane Gashi is a highly experienced Registered General Nurse (RGN), qualifying in 2009, with over 36 years of experience across health and social care services. Her extensive clinical and leadership background spans the NHS, community nursing, elderly care, and senior operational management within the care sector.
Sarah-Jane has worked within the NHS at Aintree University Hospital, including experience in the Medical Assessment Unit (MAU), and also has experience within the community-based district nursing services. Her broad clinical expertise has provided her with a strong foundation in delivering high-quality, person-centred care across complex healthcare environments.
Since becoming a Home Manager in 2019, Sarah-Jane has successfully led nursing and residential care services with a strong focus on quality improvement, governance, compliance, and team development. She has significant experience commissioning services, including the successful commissioning of a nursing home in Wigan, and has demonstrated strong leadership in driving service improvements.
Sarah-Jane is particularly recognised for her turnaround expertise, successfully leading services from Requires Improvement to achieving a GOOD overall rating through effective leadership, clinical oversight, and a culture focused on continuous improvement and compassionate care.
In addition to home management, Sarah-Jane also brings valuable experience at the regional management level, supporting multiple services with operational oversight, compliance, workforce development, and quality assurance.
She remains passionate about delivering safe, effective, and dignified care while supporting teams to achieve excellence across all aspects of care provision.
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