Parklands

80 Park Road, Southport PR9 9JL
Review Us
9.5 109 Reviews
  • Parklands, Southport
Parklands Care Home in Southport provides high-quality residential care, dementia care and dementia nursing within a safe, welcoming and purpose-built environment. Located close to the picturesque Hesketh Park, the home offers a calm and supportive setting where residents can enjoy comfort, companionship and peace of mind while receiving personalised care tailored to their individual needs.

Designed with wellbeing and independence in mind, Parklands combines modern facilities with a warm and homely atmosphere. Residents benefit from spacious en-suite bedrooms that can be personalised with treasured belongings and keepsakes, helping to create a familiar and comforting environment. Elegant communal lounges, welcoming dining areas and relaxing quiet spaces provide opportunities to socialise, spend time with loved ones or simply relax throughout the day.

The experienced care team is available 24 hours a day, delivering compassionate, person-centred support that promotes dignity, respect and quality of life. Care is tailored to each resident’s personal preferences, routines and changing needs, ranging from companionship and assistance with daily living to specialist dementia support and nursing care.

Parklands encourages residents to remain active, engaged and connected to their interests through a varied programme of activities and social opportunities designed to support wellbeing and independence. Freshly prepared meals are tailored to individual tastes and dietary requirements, with mealtimes treated as enjoyable social occasions within the home’s friendly atmosphere.

Families are welcomed as an important part of life at Parklands and are supported throughout every stage of the care journey, with reassurance, guidance and compassionate support provided from first enquiry onwards.
Show Parklands on the Map

Care Provided by Parklands

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1240
  • Self-Funded Residential Dementia Care: from £1275
  • Self-Funded Nursing Care: from £1620
  • Self-Funded Nursing Dementia Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1364
  • RESPITE Self-Funded Residential Dementia Care: from £1403
  • RESPITE Self-Funded Nursing Care: from £1782
  • RESPITE Self-Funded Nursing Dementia Care: from £1865

Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.


Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.

The price(s) shown are provided by the care home. Contact Parklands for full pricing details and T&Cs.

Contact Parklands to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Parklands to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Gashi (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2026
  • Number of floors: 4

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • The team understand that choosing a care home is an important decision, and the team is here to support you throughout the process.


    Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within their welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends.


    To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, they are always happy to arrange visits around these times.


    Please contact the team to arrange a visit or request further information — they will be delighted to help.

Parking

  • Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.

Parklands Reviews (109)

9.5

Parklands has a Review Score of 9.5 (9.460) out of 10, based on 13 reviews in the last 2 years.
Over all time Parklands has 109 reviews.

Overall Experience
  • 88
  • 18
  • 2
  • 1
  • 0
Date Published
  • 109
  • 1
  • 3
  • 13
  • 96
Reviewer Connection to Parklands
  • 38
  • 12
  • 9
  • 7
  • 7
  • 7
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 109, showing 81-100
Review from B O (Great-Nephew of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very bright and cheerful place.
A lively and happy atmosphere.
Looks very comfortable, clean and modern.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline F (Relative of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A first visit to see Aunty and Uncle who moved in a few days ago.
Staff really had gone to a lot of effort to put on birthday afternoon tea with cakes, drinks and music.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David F (Nephew of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff all very welcoming and attentive.
When visiting for my aunt's birthday the events organiser had made a great effort to make it a very special occasion.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine C (Friend of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everywhere is clean and very welcoming.
Staff are very kind and helpful.
My friend is very well looked after, she is very happy there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Daughter-in-law of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, inclusive, clean, impressive altogether.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B M (Son of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A war, and caring environment. The staff are very friendly, happy and willing to do whatever it takes to ensure comfort and safety of the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E T (Friend of Resident) published on 18 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was transferred to Parklands Lodge after being hospitalised after a fall. She was ill and had a chest infection and showed no indication to leave her bed. Since going to Parklands, I have been so impressed by the care and encouragement to attain more mobility. This has made a difference to
her general outlook and interest in her surroundings. She is very content with her treatment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good level of care, carried with dignity and patience towards my mum. Plenty of activities to keep her stimulated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R E (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother came into Parklands three months ago with dementia. The care that she has been given has been outstanding. The staff really care for her and show an interest in her beyond the dementia. As I sit with my mother and watch the staff interacting with the residents, I see how much they treat each
one with such love and dignity - even in the difficult situations that dementia can present.


The friendliness and helpfulness of all the staff is apparent as soon as you enter the home, there is always a friendly greeting from everyone you meet. So thank you all!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H D (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kind and caring staff, from manager to carer. Always have my mums best interests in mind.
Amazing mix of humour, patience and sensitive care, combined with a keenness to know and better understand their residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christina M (Resident) published on 1 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely wonderful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet B (Daughter of Resident) published on 27 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Parklands Lodge, on 3 occasions between October 2016 and January 2017 he has come for respite care. He has advanced Alzheimer's disease and the care he has been given has been absolutely FIRST CLASS. His physical and psychological needs are always considered 100%. He
is allowed to be an individual and his individual needs are always met. The staff and management are approachable and supportive and always go out of their way to help. As a trained nurse myself, I would have no hesitation in recommending Parklands Lodge. The other residents seem happy too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline D (Daughter of Resident) published on 13 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been very well looked after, he really loves his time here. The staff are very nice and caring. Parklands Lodge is clean, bright and friendly. A very cheerful, happy and welcoming place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth F (Daughter of Resident) published on 13 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been looked after wonderfully at Parklands Lodge. The staff have really made him feel at home and he has settled in really well. Dad is 97 years old and had a number of falls and lost his confidence. The staff and physio have really worked hard to get him back on his feet again and build
his confidence! We are so glad we chose Parklands Lodge!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan H (Niece of Resident) published on 2 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class all round. If you want peace of mind for wonderful care for a loved one, this is the place, look no further.
The staff are, without exception, excellent. The atmosphere is friendly and homely, you really could not ask for more.
10/10
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from EE (Daughter of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Parklands Lodge has a wonderfully warm and welcoming atmosphere. All the staff are caring and friendly. The food is excellent and there are many activities for the residents. Mum and Dad, with their very different needs, are safe and well looked after which is a relief to me after our experience with
three other care homes in the vicinity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W E (Friend of Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has really come back to strength since moving here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from William H (Son of Resident) published on 12 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Parklands for our 99-year-old mother as it was a modern establishment, clean, light and airy, with well turned out and ample carers to look after her. The management and staff take great care to ensure the residents are well looked after and made to feel at home as much as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Wife of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and his team have been very supportive and helpful during what has been a very difficult time for me. I cannot thank them enough. I would have no hesitation in recommending Parklands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan C (Mother of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Parklands and on every visit, the staff are welcoming and alway happy to discuss any progress and information I require. The home provides excellent care and good communication between staff as they all know the history of the day. I was very impressed by employing staff that
exclusively provide in-house activities on a daily basis and also try to build a portfolio on each resident to enhance their interest. I am confident in all aspects.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.460)

Overview of Review Score

The Review Score of 9.5 (9.460) out of 10 for Parklands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.706 for Parklands is calculated as follows: ( (121 Excellents x 5) + (22 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 153 Ratings = 4.706
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.754 Points relating to the number of positive Reviews for Parklands is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 13 Positive Reviews ÷ 14 = 0.929
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (1)

Sarah

Sarah Gashi

Job Title: Registered Manager Joined: 2026

Sarah-Jane Gashi is a highly experienced Registered General Nurse (RGN), qualifying in 2009, with over 36 years of experience across health and social care services. Her extensive clinical and leadership background spans the NHS, community nursing, elderly care, and senior operational management within the care sector.


Sarah-Jane has worked within the NHS at Aintree University Hospital, including experience in the Medical Assessment Unit (MAU), and also has experience within the community-based district nursing services. Her broad clinical expertise has provided her with a strong foundation in delivering high-quality, person-centred care across complex healthcare environments.


Since becoming a Home Manager in 2019, Sarah-Jane has successfully led nursing and residential care services with a strong focus on quality improvement, governance, compliance, and team development. She has significant experience commissioning services, including the successful commissioning of a nursing home in Wigan, and has demonstrated strong leadership in driving service improvements.


Sarah-Jane is particularly recognised for her turnaround expertise, successfully leading services from Requires Improvement to achieving a GOOD overall rating through effective leadership, clinical oversight, and a culture focused on continuous improvement and compassionate care.


In addition to home management, Sarah-Jane also brings valuable experience at the regional management level, supporting multiple services with operational oversight, compliance, workforce development, and quality assurance.


She remains passionate about delivering safe, effective, and dignified care while supporting teams to achieve excellence across all aspects of care provision.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parklands to verify any information. View our terms and conditions. Parklands has an Enhanced Service - more info.