The range of activities on offer to her was outstandingSheila M(Daughter of Resident/Service User)
She seems to have settled now and believes that she is in a hotel.Cathryn H(Daughter of Resident/Service User)
My Godmother regards Parklands as her homeJane W(Goddaughter of Resident/Service User)
The range of activities on offer to her was outstandingSheila M(Daughter of Resident/Service User)
She seems to have settled now and believes that she is in a hotel.Cathryn H(Daughter of Resident/Service User)
My Godmother regards Parklands as her homeJane W(Goddaughter of Resident/Service User)
Parklands Care Home in Southport provides high-quality residential care, dementia care and dementia nursing within a safe, welcoming and purpose-built environment. Located close to the picturesque Hesketh Park, the home offers a calm and supportive setting where residents can enjoy comfort, companionship and peace of mind while receiving personalised care tailored to their individual needs.
Designed with wellbeing and independence in mind, Parklands combines modern facilities with a warm and homely...
Parklands Care Home in Southport provides high-quality residential care, dementia care and dementia nursing within a safe, welcoming and purpose-built environment. Located close to the picturesque Hesketh Park, the home offers a calm and supportive setting where residents can enjoy comfort, companionship and peace of mind while receiving personalised care tailored to their individual needs.
Designed with wellbeing and independence in mind, Parklands combines modern facilities with a warm and homely atmosphere. Residents benefit from spacious en-suite bedrooms that can be personalised with treasured belongings and keepsakes, helping to create a familiar and comforting environment. Elegant communal lounges, welcoming dining areas and relaxing quiet spaces provide opportunities to socialise, spend time with loved ones or simply relax throughout the day.
The experienced care team is available 24 hours a day, delivering compassionate, person-centred support that promotes dignity, respect and quality of life. Care is tailored to each resident’s personal preferences, routines and changing needs, ranging from companionship and assistance with daily living to specialist dementia support and nursing care.
Parklands encourages residents to remain active, engaged and connected to their interests through a varied programme of activities and social opportunities designed to support wellbeing and independence. Freshly prepared meals are tailored to individual tastes and dietary requirements, with mealtimes treated as enjoyable social occasions within the home’s friendly atmosphere.
Families are welcomed as an important part of life at Parklands and are supported throughout every stage of the care journey, with reassurance, guidance and compassionate support provided from first enquiry onwards.
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Parklands for full pricing details and T&Cs.
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Parklands has a Review Score of 9.5 (9.547) out of 10, based on 14 reviews in the last 2 years.
Over all time Parklands has 110 reviews.
My family have visited Parklands on many occasions to visit a much-loved family member. Today's experience was the best ever! The welcoming staff and hospitality we received were so lovely and well-organised by the whole team. Thank you for making the Christmas event truly spectacular for us and...
My family have visited Parklands on many occasions to visit a much-loved family member. Today's experience was the best ever! The welcoming staff and hospitality we received were so lovely and well-organised by the whole team. Thank you for making the Christmas event truly spectacular for us and all the other residents who clearly enjoyed themselves.
I would like to take this opportunity to thank you for your review and very kind words regarding Parklands Lodge, we pride ourselves on providing the highest possible standards of care for our residents and love nothing more than to encourage and promote well-being. The team here at the lodge are...
I would like to take this opportunity to thank you for your review and very kind words regarding Parklands Lodge, we pride ourselves on providing the highest possible standards of care for our residents and love nothing more than to encourage and promote well-being. The team here at the lodge are very proud of what we do and will continue to support every one of our residents to live their best lives in a safe and comfortable home where their choices and wishes are paramount.
I...
I would recommend this home without hesitation.
On behalf of all here at Parklands Lodge, we would like to take this opportunity to thank you for your review. It is a pleasure to have such positive feedback, and if there is anything further that we can do to improve our service further, then please do not hesitate to speak with us here at the...
On behalf of all here at Parklands Lodge, we would like to take this opportunity to thank you for your review. It is a pleasure to have such positive feedback, and if there is anything further that we can do to improve our service further, then please do not hesitate to speak with us here at the Lodge. It continues to be a pleasure caring for Mum, who has settled right in here at Parklands, and we will endeavour to enable Mum to live her best life here at the Lodge.
Changes in staff result in a lack of communication and excessive use of agency staff at all levels.
Changes in staff result in a lack of communication and excessive use of agency staff at all levels.
My mother never wanted to move into a home because of a bad experience in a home for respite after an injury. However, she is extremely happy and says she feels well cared for. It takes a lot of stress off me because I don't need to worry about her anymore now she's here. Thank you.
My mother never wanted to move into a home because of a bad experience in a home for respite after an injury. However, she is extremely happy and says she feels well cared for. It takes a lot of stress off me because I don't need to worry about her anymore now she's here. Thank you.
Thank you so much for your lovely review and it is an absolute pleasure to have your mother with us at Parklands Lodge, she is a delight. I will pass your kind remarks on to our wonderful team.
My grandad loves living in here. Everyone is always happy and happy to help whenever needed. Lovely home and would highly recommend it.
My grandad loves living in here. Everyone is always happy and happy to help whenever needed. Lovely home and would highly recommend it.
Thank you for your lovely review. It is our pleasure to take care of your granddad and so please he loves living here at Parklands Lodge. There is so much for him to join in and be part of. Thanks again, I will pass on your comments on to the team.
You have replied to my previous email regarding my mums care. But you have not addressed my complaint regarding no expression of bereavement, eg card, phone call from the people and institution who “cared” for her during the last months of her life. I appreciate that you are running a business as...
You have replied to my previous email regarding my mums care. But you have not addressed my complaint regarding no expression of bereavement, eg card, phone call from the people and institution who “cared” for her during the last months of her life. I appreciate that you are running a business as well as a care home but surely some sort of protocol should be in place when a resident passes away? Otherwise it just appears that you don’t “care” and are just concerned with the funding aspect. As for staffing, isn’t continuity and familiarity important for elderly residents?
We transferred Mum to Parklands in October 2022 from another care home. We wish we had moved her sooner. The difference in Mum has been amazing. She is so much calmer, less anxious, feels safe, has put on weight and her hair has grown back. All the staff have contributed to this change in Mum's...
We transferred Mum to Parklands in October 2022 from another care home. We wish we had moved her sooner. The difference in Mum has been amazing. She is so much calmer, less anxious, feels safe, has put on weight and her hair has grown back. All the staff have contributed to this change in Mum's health and we can't thank them enough. They are a very kind, dedicated team of people who care not only for the residents but for their relatives and friends. Moving a loved one to a care home is an emotionally difficult experience but the staff at Parklands have helped us through the hard times. As for the visits from the Alpacas....fantastic!
Thank you so much for your lovely review of Parklands Lodge. I truly believe when you walk through the front door, whether as a resident or family member, you are part of the Parklands Lodge family. It has been so lovely to see how well your mum has settled and her health has improved so much.
Not quite the type of respite care I thought it would be. I really thought my husband would have more communication with other people. Like someone sitting talking to him but realised there wasn’t enough staff and know now that it was just not what I expected. One day I waited a while before I...
Not quite the type of respite care I thought it would be. I really thought my husband would have more communication with other people. Like someone sitting talking to him but realised there wasn’t enough staff and know now that it was just not what I expected. One day I waited a while before I could get anyone to admit me, also so distressing not being able to get anyone to answer the telephone when I phoned to ask how my husband was. The staff were very good when I did get to speak to them, couldn’t fault them.
Thank you so much for your review. It was lovely getting to meet you and your husband. I apologise for the delays that you experienced in accessing the Lodge, and your telephone calls. I will look into and try to improve these areas.
My uncle appears settled in his environment and certainly enjoys his food.
My uncle appears settled in his environment and certainly enjoys his food.
Many thanks for such a lovely review of Parklands Lodge and the staff. We are so very lucky to have many caring and friendly staff working within all of our departments. I will pass on your kind words to our dedicated staff team.
Despite the many pressures the team are under,...
Despite the many pressures the team are under, their standards, attitude and professionalism never waivers and they are to be admired.
Many thanks for such a lovely review of Parklands Lodge and the staff. We are so very lucky to have many caring and friendly staff working within all of our departments. I will pass on your kind words to our dedicated staff team.
Excellent support from all the staff and management for our mum. Always someone to talk to regarding any concerns. Thank you.
Excellent support from all the staff and management for our mum. Always someone to talk to regarding any concerns. Thank you.
Many thanks for your wonderful review of Parklands Lodge and kind comments regarding the staff and management. It is our pleasure to care for your loved one.
I would highly recommend this place for any of my family.
I would highly recommend this place for any of my family.
Many thanks for your wonderful review of Parklands Lodge.
Mum enjoyed many happy years at Parklands Lodge. From the moment she arrived, she was made to feel welcome and a part of a community which gave us as a family a great deal of comfort. The range of activities on offer to her was outstanding and she had a fabulous time attending themed parties,...
Mum enjoyed many happy years at Parklands Lodge. From the moment she arrived, she was made to feel welcome and a part of a community which gave us as a family a great deal of comfort. The range of activities on offer to her was outstanding and she had a fabulous time attending themed parties, outings all over the area, meals out and garden parties. She absolutely loved it and was very happy. Throughout her time at Parklands Lodge she was well cared for and all the staff were caring and friendly, building up good relationships with her and us as a family who were also included in activities and outings if we wanted to attend. Her latter years of nursing care coincided with Covid-19 and although it was difficult to not be able to visit her the staff helped her with facetime and we were able to celebrate her 90th birthday in a limited, but meaningful way. There were a large number of staff who were a part of mum's care but I have to say a particular thanks to those who were with her throughout her stay.
I am happy here. The staff are lovely. I have a lovely room.
I am happy here. The staff are lovely. I have a lovely room.
I am so pleased you are happy and content in your new home as we, all the team, see you as part of our happy Parklands family. Thank you for your review.
Mum has now been in Parklands Lodge for 4 months. I have to say that her care in Bluebell has been excellent. She seems to have settled now and believes that she is in a hotel. She doesn't seem to have any complaints which is a minor miracle.
One small niggle is that some of her belongings seem...
Mum has now been in Parklands Lodge for 4 months. I have to say that her care in Bluebell has been excellent. She seems to have settled now and believes that she is in a hotel. She doesn't seem to have any complaints which is a minor miracle.
One small niggle is that some of her belongings seem to have gone missing. As she was admitted directly from the hospital and during Covid restrictions, all her clothing, her handbag, glasses etc. were not labelled. By the time I was able to visit her room I discovered that several things were not there.
Overall I am happy as Mum's care is great.
I am sure it is reassuring to you that your mum is settled and happy and that she appears to compare her current home to a hotel which clearly indicates that she is happy with the quality of care she is receiving from all the team.
Whilst I remain understanding over the lost items, I can only...
I am sure it is reassuring to you that your mum is settled and happy and that she appears to compare her current home to a hotel which clearly indicates that she is happy with the quality of care she is receiving from all the team.
Whilst I remain understanding over the lost items, I can only reiterate that if those items were sent with your mum upon her discharge from the hospital they would have been in her room, or my staff would have been aware of them.
I understand it remains unclear if the hospital sent these items upon discharge and I can only apologise for any upset caused to you as I would not be happy about it either.
Thank you for your kind review that compliments my staff who will endeavour to keep you and your mum happy by providing consistent quality care.
The staff, whether Nursing, Carers, or Receptionists are all a credit to Parklands Lodge. I can’t fault the care my dad is...
I would highly recommend Parklands Lodge and I thank the team for everything you all do for my lovely dad.
It is refreshing to read how pleased you are with the care provided to your dad by all the team. Your dad is part of Parkland’s family, and he is a pleasure to care for. Thank you for your lovely review and especially the praise of all the staff who I know will appreciate your recognition of their...
It is refreshing to read how pleased you are with the care provided to your dad by all the team. Your dad is part of Parkland’s family, and he is a pleasure to care for. Thank you for your lovely review and especially the praise of all the staff who I know will appreciate your recognition of their dedication to providing your dad, and all our other residents, with a standard of care that we believe is second to none.
My Mother-in-Law has been living at Parklands Lodge for two years. Although through some difficult times she has been very well cared for. Following a hospital stay, she had lost weight and was very frail. Parklands really helped to build her back to better health. It has been difficult during...
My Mother-in-Law has been living at Parklands Lodge for two years. Although through some difficult times she has been very well cared for. Following a hospital stay, she had lost weight and was very frail. Parklands really helped to build her back to better health. It has been difficult during Covid lockdowns but they have done all that they can to keep their residents safe. They are now getting back to normal and having more activities for the residents which they look forward to and enjoy.
The care home manager responds quickly to calls and emails as do the reception staff.The carers do a great job. I would not hesitate to recommend this care home.
It is fantastic when a family member notices a healthy change in their loved one. Parklands Lodge has a great chef who will cater for anyone’s choices of menu. Thank you for your kind comments and we are positive about making our residents' family members feel welcome, and with the Covid...
It is fantastic when a family member notices a healthy change in their loved one. Parklands Lodge has a great chef who will cater for anyone’s choices of menu. Thank you for your kind comments and we are positive about making our residents' family members feel welcome, and with the Covid restrictions lifted we intend to make the most of it with planned events, especially during the good summer weather.
A warm welcome on attending from the staff who were friendly and willing to assist. A nice place that was clean with things going on, just like a normal family home. It was pleasing to see staff who cared and even had the time to talk with us and other residents which reassured me that we had...
A warm welcome on attending from the staff who were friendly and willing to assist. A nice place that was clean with things going on, just like a normal family home. It was pleasing to see staff who cared and even had the time to talk with us and other residents which reassured me that we had chosen the right place which I have to admit was a real worry initially as there are so many to choose from and thankfully, we trusted a recommendation for Parkland’s which was the best thing we did. Thank you.
Thank you for your fine compliments of the staff, which will be passed on. I am pleased you feel confident in your decision to choose Parklands to care for your loved one. It is also nice to know that it was based on a recommendation which can only highlight our commitment as a team to provide consistent quality care.
I last visited my Godmother at Parklands in February 2022. The staff could not have been more helpful and the place was spotless. My Godmother regards Parklands as her home which shows just how much she values the care she receives. Many thanks to everyone at Parklands for all you do.
I last visited my Godmother at Parklands in February 2022. The staff could not have been more helpful and the place was spotless. My Godmother regards Parklands as her home which shows just how much she values the care she receives. Many thanks to everyone at Parklands for all you do.
Parklands is your Godmother's home. We, the team try to create a family environment with a welcoming atmosphere to family and all visitors. We believe that going this extra mile enhances the quality of life for your loved one and we are pleased by your comments that will be passed on to the staff. Thank you.
It’s difficult not being able to see his room straight away as we had to move him from another home but I have been made to feel...
It’s difficult not being able to see his room straight away as we had to move him from another home but I have been made to feel that my Dad is happy in his new home which I am so pleased about. He looks well.
Thank you so much for your wonderful review. The team do everything from the heart and aim to give the highest quality, not only with providing excellent care but in taking pride in the cleanliness of our home, we are so glad to know that you are very happy with our service. We aim to please and ensure our residents are happy, safe and secure.
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Sarah-Jane Gashi is a highly experienced Registered General Nurse (RGN), qualifying in 2009, with over 36 years of experience across health and...
Sarah-Jane Gashi is a highly experienced Registered General Nurse (RGN), qualifying in 2009, with over 36 years of experience across health and social care services. Her extensive clinical and leadership background spans the NHS, community nursing, elderly care, and senior operational management within the care sector.
Sarah-Jane has worked within the NHS at Aintree University Hospital, including experience in the Medical Assessment Unit (MAU), and also has experience within the community-based district nursing services. Her broad clinical expertise has provided her with a strong foundation in delivering high-quality, person-centred care across complex healthcare environments.
Since becoming a Home Manager in 2019, Sarah-Jane has successfully led nursing and residential care services with a strong focus on quality improvement, governance, compliance, and team development. She has significant experience commissioning services, including the successful commissioning of a nursing home in Wigan, and has demonstrated strong leadership in driving service improvements.
Sarah-Jane is particularly recognised for her turnaround expertise, successfully leading services from Requires Improvement to achieving a GOOD overall rating through effective leadership, clinical oversight, and a culture focused on continuous improvement and compassionate care.
In addition to home management, Sarah-Jane also brings valuable experience at the regional management level, supporting multiple services with operational oversight, compliance, workforce development, and quality assurance.
She remains passionate about delivering safe, effective, and dignified care while supporting teams to achieve excellence across all aspects of care provision.
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