Our fees are subject to an assessment
Parklands Lodge offers a warm welcome to all relatives visiting loved ones.
If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal, or even enjoy a light bite in one of the tea rooms.
In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.
Off road parking at Parklands Lodge, as well as street parking which is free of charge - so finding a space shouldn't be a problem!
Parklands has a Review Score of 9.5 (9.471) out of 10, based on 22 reviews in the last 2 years.
Over all time Parklands has 106 reviews.
5.0 out of 5
Thank you for your lovely review. It is our pleasure to take care of your granddad and so please he loves living here at Parklands Lodge. There is so much for him to join in and be part of. Thanks again, I will pass on your comments on to the team.
2.0 out of 5
5.0 out of 5
Thank you so much for your lovely review of Parklands Lodge. I truly believe when you walk through the front door, whether as a resident or family member, you are part of the Parklands Lodge family. It has been so lovely to see how well your mum has settled and her health has improved so much.
4.0 out of 5
Thank you so much for your review. It was lovely getting to meet you and your husband. I apologise for the delays that you experienced in accessing the Lodge, and your telephone calls. I will look into and try to improve these areas.
5.0 out of 5
Many thanks for such a lovely review of Parklands Lodge and the staff. We are so very lucky to have many caring and friendly staff working within all of our departments. I will pass on your kind words to our dedicated staff team.
5.0 out of 5
Many thanks for such a lovely review of Parklands Lodge and the staff. We are so very lucky to have many caring and friendly staff working within all of our departments. I will pass on your kind words to our dedicated staff team.
5.0 out of 5
Many thanks for your wonderful review of Parklands Lodge and kind comments regarding the staff and management. It is our pleasure to care for your loved one.
5.0 out of 5
Many thanks for your wonderful review of Parklands Lodge.
5.0 out of 5
5.0 out of 5
I am so pleased you are happy and content in your new home as we, all the team, see you as part of our happy Parklands family. Thank you for your review.
4.0 out of 5
One small niggle is that some of her belongings seem to
Overall I am happy as Mum's care is great.
I am sure it is reassuring to you that your mum is settled and happy and that she appears to compare her current home to a hotel which clearly indicates that she is happy with the quality of care she is receiving from all the team.
Whilst I remain understanding over the lost items, I can only reiterate that if those items were sent with your mum upon her discharge from the hospital they would have been in her room, or my staff would have been aware of them.
I understand it remains unclear if the hospital sent these items upon discharge and I can only apologise for any upset caused to you as I would not be happy about it either.
Thank you for your kind review that compliments my staff who will endeavour to keep you and your mum happy by providing consistent quality care.
4.0 out of 5
It is refreshing to read how pleased you are with the care provided to your dad by all the team. Your dad is part of Parkland’s family, and he is a pleasure to care for. Thank you for your lovely review and especially the praise of all the staff who I know will appreciate your recognition of their dedication to providing your dad, and all our other residents, with a standard of care that we believe is second to none.
5.0 out of 5
The care home manager responds quickly to calls and emails as do the reception staff.
The food is excellent and the chef gets to know what each resident likes and caters for them.
The carers do a great job. I would not hesitate to recommend this care home.
It is fantastic when a family member notices a healthy change in their loved one. Parklands Lodge has a great chef who will cater for anyone’s choices of menu. Thank you for your kind comments and we are positive about making our residents' family members feel welcome, and with the Covid restrictions lifted we intend to make the most of it with planned events, especially during the good summer weather.
4.0 out of 5
Thank you for your fine compliments of the staff, which will be passed on. I am pleased you feel confident in your decision to choose Parklands to care for your loved one. It is also nice to know that it was based on a recommendation which can only highlight our commitment as a team to provide consistent quality care.
5.0 out of 5
Parklands is your Godmother's home. We, the team try to create a family environment with a welcoming atmosphere to family and all visitors. We believe that going this extra mile enhances the quality of life for your loved one and we are pleased by your comments that will be passed on to the staff. Thank you.
5.0 out of 5
Thank you so much for your wonderful review. The team do everything from the heart and aim to give the highest quality, not only with providing excellent care but in taking pride in the cleanliness of our home, we are so glad to know that you are very happy with our service. We aim to please and ensure our residents are happy, safe and secure.
5.0 out of 5
Overall I would say without hesitation that Parklands Lodge is a really nice facility, managed very well and staffed with dedicated people who care. Looking forward to the spring and summer when everyone can take advantage of the lovely garden. I am very pleased that we made the decision to use Parklands Lodge. Thank you to all the staff and Management
Thank you for you review that clearly comes from the heart with your recognition of the dedication by all the team at Parklands. Parklands is pleased to have a modern building that can meet all our residents' needs without any compromise on safety with the added benefit of a lovely garden. We too are looking forward to the summer weather so all families can spend time in the sun with a planned garden party supported by our staff who I am sure will be as happy as I am with your fine compliments regarding the quality of care to your mum.
5.0 out of 5
Thank you for your kind words. It will be nice to give this feedback to the team and I will look forward to positive events this year now we are open to visits and providing more normality for residents and families.
5.0 out of 5
It is pleasing to know that your mum has conveyed to you how safe, happy, and settled she feels after moving into our care and that you can see that happy change in her mood, appearance, and the reduction of her former anxieties. No finer compliments could be received by the Parklands team from you and on your mum’s behalf. And we thank you for placing your trust in the quality of our care.
5.0 out of 5
We reiterate our heartfelt condolences to you and your Father’s wider family. It is nice to know how much the care provided by the Team at Parklands is appreciated. Again, we thank you for your recognition of our dedication to respect and dignity, this is paramount in our care. The quality of End-of-life care is something that requires a passionate team which I am proud to say we have at Parklands. At some point we must all face this journey and my team, and I endeavour to make it as comfortable and as family orientated as possible for your loved one.
Thank you for the wonderful compliments to the staff and myself. I do share reviews in staff meetings, and they are gratefully received as the best thank you that a family can provide to all the Parklands Team. Finally, we wish you and your family a happy future as well as sharing between you the many fond memories you have of your Father.
The Review Score of 9.5 (9.471) out of 10 for Parklands is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
From the very first moment I walked through the doors of Parklands Lodge I received a fabulous warm welcome not only from the staff team but residents alike. It became evident that everyone has a true passion, takes pride in all aspects of the care home, and truly cares about the residents and their families/loved ones.
It is imperative that all residents, their families and visitors receive a warm and friendly welcome when arriving at Parklands Lodge, this is something that I feel makes a true difference.
As a home, Parklands Lodge provides a range of services from residential care to specialised nursing and dementia care, which ensures that we can adapt to residents' ever-changing needs/requirements. We are passionate. and committed to working with you or your loved one to promote and encourage independence. We also aim to support you to live your life in colour giving you and your family peace of mind that we are here to provide support around the clock whenever you need it.
Here at Parklands Lodge, we understand how difficult it can be to move into a care home environment. The team are here to support you with the transition into your new home making it as seamless as possible. We are available to provide support, guidance and information not only to our residents here at Parklands but to their loved ones/family members throughout the journey. We are here to promote a positive, safe, and well-maintained environment where we view all of our residents and their families as an extension of our own.
I have worked for Athena Healthcare Group for just over 5 years.
I started as a Concierge at Abbey Wood Lodge but recently joined the team of Lodge Sales Advisors based at our UK head office. I help families find the perfect forever home for their loved ones, liaising with Social Care and many local hospitals.
I enjoy my role very much, especially seeing new residents and their family becoming part of the Lodges extended family. Being a family that has a loved one with Dementia, I feel this helps me understand the pressure put on families when they suddenly have to consider the alternative to keeping their loved one at home.
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