
The range of activities on offer to her was outstandingSheila M(Daughter of Resident/Service User)

She seems to have settled now and believes that she is in a hotel.Cathryn H(Daughter of Resident/Service User)

My Godmother regards Parklands as her homeJane W(Goddaughter of Resident/Service User)

The range of activities on offer to her was outstandingSheila M(Daughter of Resident/Service User)

She seems to have settled now and believes that she is in a hotel.Cathryn H(Daughter of Resident/Service User)

My Godmother regards Parklands as her homeJane W(Goddaughter of Resident/Service User)

Parklands Care Home in Southport provides high-quality residential care, dementia care and dementia nursing within a safe, welcoming and purpose-built environment. Located close to the picturesque Hesketh Park, the home offers a calm and supportive setting where residents can enjoy comfort, companionship and peace of mind while receiving personalised care tailored to their individual needs.
Designed with wellbeing and independence in mind, Parklands combines modern facilities with a warm and homely...
Care Provided by Parklands
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Parklands for full pricing details and T&Cs.
Contact Parklands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Sarah Gashi (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2026
- Number of floors: 4
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- The team understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within their welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, they are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Parklands Reviews (109)
Parklands has a Review Score of 9.5 (9.460) out of 10, based on 13 reviews in the last 2 years.
Over all time Parklands has 109 reviews.
From the onset, she settled down very quickly. The staff are friendly and attentive and keep their eye on the patients which is imperative for dementia.
The food is wonderful, as are the chefs!
I would recommend this home without hesitation.
On behalf of all here at Parklands Lodge, we would like to take this opportunity to thank you for your review. It is a pleasure to have such positive feedback, and if there is anything further that we can do to improve our service further, then please do not hesitate to speak with us here at the...
Changes in staff result in a lack of communication and excessive use of agency staff at all levels.
My mother never wanted to move into a home because of a bad experience in a home for respite after an injury. However, she is extremely happy and says she feels well cared for. It takes a lot of stress off me because I don't need to worry about her anymore now she's here. Thank you.
Thank you so much for your lovely review and it is an absolute pleasure to have your mother with us at Parklands Lodge, she is a delight. I will pass your kind remarks on to our wonderful team.
My grandad loves living in here. Everyone is always happy and happy to help whenever needed. Lovely home and would highly recommend it.
Thank you for your lovely review. It is our pleasure to take care of your granddad and so please he loves living here at Parklands Lodge. There is so much for him to join in and be part of. Thanks again, I will pass on your comments on to the team.
You have replied to my previous email regarding my mums care. But you have not addressed my complaint regarding no expression of bereavement, eg card, phone call from the people and institution who “cared” for her during the last months of her life. I appreciate that you are running a business as well as a care home but surely some sort of protocol should be in place when a resident passes away? Otherwise it just appears that you don’t “care” and are just concerned with the funding aspect. As for staffing, isn’t continuity and familiarity important for elderly residents?
We transferred Mum to Parklands in October 2022 from another care home. We wish we had moved her sooner. The difference in Mum has been amazing. She is so much calmer, less anxious, feels safe, has put on weight and her hair has grown back. All the staff have contributed to this change in Mum's health and we can't thank them enough. They are a very kind, dedicated team of people who care not only for the residents but for their relatives and friends. Moving a loved one to a care home is an emotionally difficult experience but the staff at Parklands have helped us through the hard times. As for the visits from the Alpacas....fantastic!
Thank you so much for your lovely review of Parklands Lodge. I truly believe when you walk through the front door, whether as a resident or family member, you are part of the Parklands Lodge family. It has been so lovely to see how well your mum has settled and her health has improved so much.
Not quite the type of respite care I thought it would be. I really thought my husband would have more communication with other people. Like someone sitting talking to him but realised there wasn’t enough staff and know now that it was just not what I expected. One day I waited a while before I could get anyone to admit me, also so distressing not being able to get anyone to answer the telephone when I phoned to ask how my husband was. The staff were very good when I did get to speak to them, couldn’t fault them.
Thank you so much for your review. It was lovely getting to meet you and your husband. I apologise for the delays that you experienced in accessing the Lodge, and your telephone calls. I will look into and try to improve these areas.
My uncle appears settled in his environment and certainly enjoys his food.
Many thanks for such a lovely review of Parklands Lodge and the staff. We are so very lucky to have many caring and friendly staff working within all of our departments. I will pass on your kind words to our dedicated staff team.
Having had the privilege of visiting the sick in care homes for many years, I have to say the management, reception area, kitchen staff and all the carers on the different floors at Parklands Lodge are outstanding.
Despite the many pressures the team are under, their standards, attitude and professionalism never waivers and they are to be admired.
Many thanks for such a lovely review of Parklands Lodge and the staff. We are so very lucky to have many caring and friendly staff working within all of our departments. I will pass on your kind words to our dedicated staff team.
Excellent support from all the staff and management for our mum. Always someone to talk to regarding any concerns. Thank you.
Many thanks for your wonderful review of Parklands Lodge and kind comments regarding the staff and management. It is our pleasure to care for your loved one.
Clean and safe environment.
A physiotherapist from Integrated Community. Reablement and Assessment Service.
Ver professional and friendly. Always professional ways of communicating.
I would highly recommend this place for any of my family.
Many thanks for your wonderful review of Parklands Lodge.
Mum enjoyed many happy years at Parklands Lodge. From the moment she arrived, she was made to feel welcome and a part of a community which gave us as a family a great deal of comfort. The range of activities on offer to her was outstanding and she had a fabulous time attending themed parties, outings all over the area, meals out and garden parties. She absolutely loved it and was very happy. Throughout her time at Parklands Lodge she was well cared for and all the staff were caring and friendly, building up good relationships with her and us as a family who were also included in activities and outings if we wanted to attend. Her latter years of nursing care coincided with Covid-19 and although it was difficult to not be able to visit her the staff helped her with facetime and we were able to celebrate her 90th birthday in a limited, but meaningful way. There were a large number of staff who were a part of mum's care but I have to say a particular thanks to those who were with her throughout her stay.
I am happy here. The staff are lovely. I have a lovely room.
I am so pleased you are happy and content in your new home as we, all the team, see you as part of our happy Parklands family. Thank you for your review.
Mum has now been in Parklands Lodge for 4 months. I have to say that her care in Bluebell has been excellent. She seems to have settled now and believes that she is in a hotel. She doesn't seem to have any complaints which is a minor miracle.
One small niggle is that some of her belongings seem to have gone missing. As she was admitted directly from the hospital and during Covid restrictions, all her clothing, her handbag, glasses etc. were not labelled. By the time I was able to visit her room I discovered that several things were not there.
Overall I am happy as Mum's care is great.
I am sure it is reassuring to you that your mum is settled and happy and that she appears to compare her current home to a hotel which clearly indicates that she is happy with the quality of care she is receiving from all the team.
Whilst I remain understanding over the lost items, I can only...
The staff, whether Nursing, Carers, or Receptionists are all a credit to Parklands Lodge. I can’t fault the care my dad is receiving and I know he is being really well looked after. This gives me huge peace of mind as I don’t live in the UK. Nothing is ever too much trouble either whether I’m calling each day to see how dad is doing, to speak to him or to arrange visits when I travel over frequently to see dad.
I would highly recommend Parklands Lodge and I thank the team for everything you all do for my lovely dad.
It is refreshing to read how pleased you are with the care provided to your dad by all the team. Your dad is part of Parkland’s family, and he is a pleasure to care for. Thank you for your lovely review and especially the praise of all the staff who I know will appreciate your recognition of their...
My Mother-in-Law has been living at Parklands Lodge for two years. Although through some difficult times she has been very well cared for. Following a hospital stay, she had lost weight and was very frail. Parklands really helped to build her back to better health. It has been difficult during Covid lockdowns but they have done all that they can to keep their residents safe. They are now getting back to normal and having more activities for the residents which they look forward to and enjoy.
The care home manager responds quickly to calls and emails as do the reception staff.The food is excellent and the chef gets to know what each resident likes and caters for them.
The carers do a great job. I would not hesitate to recommend this care home.
It is fantastic when a family member notices a healthy change in their loved one. Parklands Lodge has a great chef who will cater for anyone’s choices of menu. Thank you for your kind comments and we are positive about making our residents' family members feel welcome, and with the Covid...
A warm welcome on attending from the staff who were friendly and willing to assist. A nice place that was clean with things going on, just like a normal family home. It was pleasing to see staff who cared and even had the time to talk with us and other residents which reassured me that we had chosen the right place which I have to admit was a real worry initially as there are so many to choose from and thankfully, we trusted a recommendation for Parkland’s which was the best thing we did. Thank you.
Thank you for your fine compliments of the staff, which will be passed on. I am pleased you feel confident in your decision to choose Parklands to care for your loved one. It is also nice to know that it was based on a recommendation which can only highlight our commitment as a team to provide consistent quality care.
I last visited my Godmother at Parklands in February 2022. The staff could not have been more helpful and the place was spotless. My Godmother regards Parklands as her home which shows just how much she values the care she receives. Many thanks to everyone at Parklands for all you do.
Parklands is your Godmother's home. We, the team try to create a family environment with a welcoming atmosphere to family and all visitors. We believe that going this extra mile enhances the quality of life for your loved one and we are pleased by your comments that will be passed on to the staff. Thank you.
It’s difficult not being able to see his room straight away as we had to move him from another home but I have been made to feel that my Dad is happy in his new home which I am so pleased about. He looks well.
Thank you so much for your wonderful review. The team do everything from the heart and aim to give the highest quality, not only with providing excellent care but in taking pride in the cleanliness of our home, we are so glad to know that you are very happy with our service. We aim to please and ensure our residents are happy, safe and secure.
PPE and visiting is managed exceptionally well and I feel sure that as a visitor I am safe and that the staff and residents are equally safe.
Overall I would say without hesitation that Parklands Lodge is a really nice facility, managed very well and staffed with dedicated people who care. Looking forward to the spring and summer when everyone can take advantage of the lovely garden. I am very pleased that we made the decision to use Parklands Lodge. Thank you to all the staff and Management
Thank you for you review that clearly comes from the heart with your recognition of the dedication by all the team at Parklands. Parklands is pleased to have a modern building that can meet all our residents' needs without any compromise on safety with the added benefit of a lovely garden. We too...
Bed Vacancies
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Awards / Recognitions (2)
- 04 Oct 2024Recipient: Sandstone Care Group
- 01 Apr 2017Recipient: Parklands
Accreditations
There are no accreditations posted yet for Parklands .
Meet the Team (1)

Sarah-Jane Gashi is a highly experienced Registered General Nurse (RGN), qualifying in 2009, with over 36 years of experience across health and social care services. Her extensive clinical and leadership background spans the NHS, community nursing, elderly care, and senior operational management within the care sector.
Sarah-Jane has worked within the NHS at Aintree University Hospital, including experience in the Medical Assessment Unit (MAU), and also has experience within the community-based district nursing services. Her broad clinical expertise has provided her with a strong foundation in delivering high-quality, person-centred care across complex healthcare environments.
Since becoming a Home Manager in 2019, Sarah-Jane has successfully led nursing and residential care services with a strong focus on quality improvement, governance, compliance, and team development. She has significant experience commissioning services, including the successful commissioning of a nursing home in Wigan, and has demonstrated strong leadership in driving service improvements.
Sarah-Jane is particularly recognised for her turnaround expertise, successfully leading services from Requires Improvement to achieving a GOOD overall rating through effective leadership, clinical oversight, and a culture focused on continuous improvement and compassionate care.
In addition to home management, Sarah-Jane also brings valuable experience at the regional management level, supporting multiple services with operational oversight, compliance, workforce development, and quality assurance.
She remains passionate about delivering safe, effective, and dignified care while supporting teams to achieve excellence across all aspects of care provision.
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