Parklands

80 Park Road, Southport PR9 9JL
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9.5 106 Reviews
  • Parklands, Southport
Parklands Care Home in Southport provides residential care, dementia care and dementia nursing in a safe and supportive setting. Located close to Hesketh Park, the purpose-built home has been designed with comfort, wellbeing and independence in mind.

Residents benefit from spacious en-suite bedrooms and a choice of elegant communal areas for socialising or relaxing. The care team is available around the clock, offering personalised support that ranges from companionship and daily living assistance to advanced nursing and specialist dementia care.

Parklands encourages residents to make their space feel like home by bringing personal items and keepsakes, helping to create a sense of belonging. The home places great importance on dignity, compassion and respect, ensuring every individual feels valued and supported.

Families are guided through each stage of the journey, with reassurance and care provided every step of the way.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees are subject to an assessment

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Lyon (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2016
  • Number of floors: 4

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Parklands Lodge offers a warm welcome to all relatives visiting loved ones.


    If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal, or even enjoy a light bite in one of the tea rooms.


    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.

Parking

  • Off road parking at Parklands Lodge, as well as street parking which is free of charge - so finding a space shouldn't be a problem!

Parklands Reviews (106)

9.5

Parklands has a Review Score of 9.5 (9.471) out of 10, based on 22 reviews in the last 2 years.
Over all time Parklands has 106 reviews.

Overall Experience
  • 85
  • 18
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Date Published
  • 106
  • 3
  • 10
  • 22
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Reviewer Connection to Parklands
  • 37
  • 12
  • 9
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  • 3
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  • 2
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  • 1
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Total of 106, showing 101-106
Review from Rodney E (Brother of Resident) published on 15 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Parklands Lodge is a smart and well-presented facility, but what is offered goes much deeper than that. I noticed just how much time and thought the staff spent caring, not only for my brother but also ourselves - his family and many friends. Nothing was too much trouble and it came across they were
doing what they did because they wanted to rather than having to. The Manager and this team provided my brother with every possible comfort during his last few days before quietly passing away.
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Review from Betsy A (Daughter of Resident) published on 26 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a pleasure to visit my Mother here. The home has good modern facilities and spacious communal areas. The family kitchen is useful to prepare drinks and snacks. I wanted a nursing home with EMI expertise. The senior staff are very knowledgeable and always available to advise and reassure. Staff
are well trained, patient and kind to residents. The food is all home-made, well presented and delicious. The chef goes out of his way to provide meals that my mother has asked for. There is always a bright, happy and positive atmosphere. It is such a relief to have found this lovely place.
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Review from Valerie S (Wife of Resident) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very impressed the first time we went to make enquiries. We were warmly welcomed by the manager who showed us around and introduced us to the other members of staff. On booking a 2-night stay for my husband, who has Parkinson's Disease and dementia, this respite care proved successful. Good
facilities and friendly staff. Will certainly use these services again.
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Review from I C (Son of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent nursing/care home. The quality of the accommodation is very high as is the overall support from the staff. The staff are all extremely pleasant and always helpful, and provide a caring and friendly environment. Parklands Lodge feels more like a high standard hotel and if I required
this support for myself it would be top of my list. It is a brand new facility in a lovely position and provides everything I could want for my mother.
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Review from Jo R (Daughter of Resident) published on 10 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fabulous home this is! My father has recently moved here from another local care home. He is encouraged to be active, involved and engaged by the Manager and his fantastic team. Visits are a joy as Dad is happy and excited to tell me his news about how he has spent his day. The family kitchen
facility means that we can make and drink tea together just as we did when he was at home. I cant praise this service enough- After working for many years in the care home industry I am aware that we all strive to give residents purpose but in my experience, few succeed. Trust me when I say Parklands lodge does what it says on the tin - I cant praise this service enough !
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Review from Val (Daughter of Resident) published on 24 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rooms are spotless and very comfortable. Lounge beautifully furnished, roomy, light. Food exceptional, freshly made, good choice of menu.Visitors can pre-order meals to have with residents. Visitors kitchen a bonus.
Sunny aspect garden, relaxing. Manager fabulous. Nothing too much trouble, always
time for chat- from a nursing profession he understands all aspects of nursing care. Staff friendly, caring, exceptional. Daily care received is excellent. Treated promptly, kindly and with respect at all times promoting independence.
All staff work really hard, very dedicated and attentive. There is no place like home but this is second best! Always feel dad is well cared for and in a safe environment. This really gives us great comfort knowing he is receiving the very best care. We have looked at many nursing homes in the past for a relative and can honestly say that this seems to be the best in Southport.
I would not hesitate to recommend Parkland Lodge to anyone. Keep up the good work! You are very much appreciated.
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Current Review Score: 9.5 (9.471)

Overview of Review Score

The Review Score of 9.5 (9.471) out of 10 for Parklands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.471 for Parklands is calculated as follows: ( (157 Excellents x 5) + (77 Goods x 4) + (20 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 261 Ratings = 4.471
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Parklands is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2021

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

Sarah

Sarah Lyon

Job Title: Lodge Manager Joined: 2023

From the very first moment I walked through the doors of Parklands Lodge I received a fabulous warm welcome not only from the staff team but residents alike. It became evident that everyone has a true passion, takes pride in all aspects of the care home, and truly cares about the residents and their families/loved ones.


It is imperative that all residents, their families and visitors receive a warm and friendly welcome when arriving at Parklands Lodge, this is something that I feel makes a true difference.

As a home, Parklands Lodge provides a range of services from residential care to specialised nursing and dementia care, which ensures that we can adapt to residents' ever-changing needs/requirements. We are passionate. and committed to working with you or your loved one to promote and encourage independence. We also aim to support you to live your life in colour giving you and your family peace of mind that we are here to provide support around the clock whenever you need it.

Here at Parklands Lodge, we understand how difficult it can be to move into a care home environment. The team are here to support you with the transition into your new home making it as seamless as possible. We are available to provide support, guidance and information not only to our residents here at Parklands but to their loved ones/family members throughout the journey. We are here to promote a positive, safe, and well-maintained environment where we view all of our residents and their families as an extension of our own.

Jayne

Jayne Burns

Job Title: Lodge Sales Advisor Joined: 2019

I have worked for Athena Healthcare Group for just over 5 years.


I started as a Concierge at Abbey Wood Lodge but recently joined the team of Lodge Sales Advisors based at our UK head office. I help families find the perfect forever home for their loved ones, liaising with Social Care and many local hospitals.


I enjoy my role very much, especially seeing new residents and their family becoming part of the Lodges extended family. Being a family that has a loved one with Dementia, I feel this helps me understand the pressure put on families when they suddenly have to consider the alternative to keeping their loved one at home.

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