Parsons Grange

Westall Street, Shinfield, Reading RG2 9AU
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9.9 107 Reviews
  • Parsons Grange, Reading
The skilled team at Parsons Grange, a purpose-built care home in Shinfield, provides high-quality residential, nursing and dementia care that is tailored to individuals' needs and wishes.

The luxurious home features a café, bar, hair and beauty salon and a cinema, as well as lounges and activity rooms for residents to enjoy whenever they wish. To ensure residents live life to the full, a lifestyle team is on hand to organise activities, entertainment and events.

Parsons Grange uses the latest in dementia-friendly design, including a dedicated dementia suite with lighting, signage and colour schemes to support residents to move around the home safely. Each en-suite bedroom is beautifully furnished, with a 24-hour nurse call system.

Care Provided by Parsons Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1999
  • Self-Funded Residential Dementia Care: from £2094
  • Self-Funded Nursing Care: from £2264
  • Self-Funded Nursing Dementia Care: from £2359
  • RESPITE Self-Funded Residential Care: from £1999
  • RESPITE Self-Funded Residential Dementia Care: from £2094
  • RESPITE Self-Funded Nursing Care: from £2264
  • RESPITE Self-Funded Nursing Dementia Care: from £2359

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Parsons Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Rozina Ali (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)
9.9

Parsons Grange has a Review Score of 9.9 (9.883) out of 10, based on 81 reviews in the last 2 years.
Over all time Parsons Grange has 107 reviews.

Overall Experience
  • 102
  • 4
  • 0
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  • 1
Date Published
  • 107
  • 40
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  • 81
  • 26
Reviewer Connection to Parsons Grange
  • 44
  • 22
  • 7
  • 7
  • 3
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  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 107, showing 21-40
Review from Suzanne C (Friend of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend and we had a lovely afternoon listening to a ukulele band outside in the garden. The staff were outside also encouraging all the residents to join in, which they did. A very caring, inclusive residence where all are encouraged to take part in any way possible.
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Review from A C (Son of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Boat trip which was a resident which from my mum was one of 5 residents on the trip. There were some issues getting 4 wheelchair users and their wheelchairs on the minibus, but everything else went smoothly, including getting on and off the boat. The staff were friendly and attentive as were the boat
crew. All the residents including my mum enjoyed themselves. Trip organised by two staff members in particular with another staff member as attending care.
Reply from Fiona Madder, Reviews Team at Parsons Grange
Thank you very much for taking the time to leave us feedback about your experience.

At Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has…
read more
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Review from Gary B (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Upon arrival we were greeted with a smile.
-Manager extremely helpful/knowledge extensive.
- Rooms very clean
- Best care home I've seen (have been too many)
- Staff all have a smile
- Refreshments lady
-Thank you.
Reply from Fiona Madder, Reviews Team at Parsons Grange
Thank you very much for taking the time to leave us feedback about your experience.

At Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has…
read more
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Review from Clare D (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really love PG all staff are lovely, kind thoughtful, helpful and caring. I would move in if I could.
Reply from Fiona Madder, Reviews Team at Parsons Grange
Thank you very much for taking the time to leave us feedback about your experience.

At Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has…
read more
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Review from James D (Brother of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we are extremely satisfied with the care our sister has been consistently receiving over several years. Although the condition she suffers is progressive we are of the opinion that the excellent care she receives at Parsons Grange has stabilised her illness. We fully recommend Parsons Grange
to any family considering a similar family challenge.
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Review from P C (Son-in-law of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is being accomidated at Parsons Grange Home and very happy with the care given to her.
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Review from Hannah C (Granddaughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was pleasently suprised just how lovely the facilities are. The place is clean, the staff are friendly. We are so happy with the care of our grandmother.
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Review from Anthony D (Son of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is in care here, and I'm very happy with her care, the staff are wonderful and friendly.
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Review from L B (Wife of Resident) published on 29 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always cheerful and polite, say hello and take interest with the residence and their families. They take care and will ring doctors quickly when necessary.
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Review from Jane B (Daughter of Resident) published on 29 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is happy here at Parsons Grange he is calm and well looked after. All of the staff know him and his needs and are not only professional but friendly and very caring. The activities are good and varied and dad joins in. He really responds to everyone's happy smiley faces. The home itself is very
well looked after and is clean and tidy. Food is good too!
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Review from Alison D (Daughter of Resident) published on 29 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was well cared for and was happy here from the moment he moved in. We couldn't ask for anything more.
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Review from C P (Great-Niece of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a real homely feel at Parson's Grange. The home offers lots of options for activities for the residents and feels like a hotel/holiday experience. Having worked in other homes, this is somewhere I would recommend to others.
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Review from T W (Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Parson Grange is an exceptional care home. The staff are brilliant, the home is spotless and maintenance was very professional, it was a pleasure to be there.
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Review from S M (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like that the staff take time to chat to my mum which is most important. The staff have a calming and patient nature - also important!
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Review from R D (Son of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased my mum is able to stay here. Everyone is so nice, polite, and helpful and professional. The place is always immaculate. Any spillage or the leak is always cleared up immediately. Thanks so much to everyone.
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Review from A C (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a peace of mind knowing my mother she is very well looked after and she is happy.
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Review from R A (Husband of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with level and quality of care and facilities.
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Review from G M (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Parsons Grange for 10 months and has had a very good experience and has been very happy. Also the care the staff have shown to her and our family has been very welcoming and supportive. The staff are friendly and very helpful.
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Review from P M (Daughter-in-law of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Parsons Grange for 10 months now. Took a while for her to settle in but she is now embracing all the lovely activities that are available. The home is very clean and bright with a modern decor. When you arrive to visit you are greeted by the lovely welcoming receptionists.
All of the staff are kind and caring and will always listen if you have any issues. The menu choice for meals are varied and is excellent. The coffee shop for residents and relatives is a lovely area to sit and chat. The entertainment they provide both inside and outside in the garden is wonderful. Keep up the good work.
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Review from D R (Son-in-law of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the 14 months that our relative has been at Parsons Grange we cannot fault the Home on any of the following criteria:
Welcome by all members of management and care staff.
Cleanliness
Varied activity programme
Food always looks appetising.
Staff interact very well with all residents and are very
proactive in dealing with any resident 'tantrums/minor incidents'
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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Parsons Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 81 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 81 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Parsons Grange is calculated as follows: ( (859 Excellents x 5) + (83 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 956 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Parsons Grange is based on 81 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 81 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (102)

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Meet the Team (1)

Rozina

Rozina Ali

Job Title: Home Manager Joined: 2022

I have over twenty years of experience working in older people’s care. My passion is caring for and supporting older people to be as independent as possible. I believe in involving residents in all decision-making so they can live each day in the way they wish.


My father was diagnosed with dementia, so I understand how hard-hit families can be after this diagnosis. We’re here to support loved ones to realise that it’s not the end and that it’s possible to live well with dementia. That’s exactly what we support residents to do. We ensure families are involved in care planning, and loved ones are welcome to be involved in their relative’s day-to-day care if they wish to be. We work in partnership with families, and everything we do is personalised to individual needs and wishes. 


I’m so proud of the Parsons Grange team. They’re very responsive and supportive – both to me, each other, the residents and their families. Together we’re determined that Parsons Grange continues to be the best care home in Reading. 

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