Parsons Grange

I have a peace of mind knowing my mother she is very well looked after and she is happy.

My mother has been in Parsons Grange for 10 months and has had a very good experience and has been very happy. Also the care the staff have shown to her and our family has been very welcoming and supportive. The staff are friendly and very helpful.

My mother-in-law has been in Parsons Grange for 10 months now. Took a while for her to settle in but she is now embracing all the lovely activities that are available. The home is very clean and bright with a modern decor. When you arrive to visit you are greeted by the lovely welcoming receptionists. All of the staff are kind and caring and will always listen if you have any issues. The menu choice for meals are varied and is excellent. The coffee shop for residents and relatives is a lovely area to sit and chat. The entertainment they provide both inside and outside in the garden is wonderful. Keep up the good work.

The home has a wonderful family feel, very welcoming. The care and nursing team take time to understand mum's needs and always responsive to any concerns. The customer relationship manager is always on hand and ready to listen. We are very happy with the home.

Lovely friendly atmosphere with a feeling of a hotel and not a care home. All the staff are professionally and caring. Insuring the comfort of the residents at all times. The facilities from bedrooms to the communal areas including the aviation cafe are warm and welcoming. The garden is a lovely setting to relax and chat.

Excellent care home, standards are very high food is amazing I can rest assured know my mother is safe warm and well cared for both day and night any medical needs are met straight away due to a nurse on duty cannot recommend parsons grange enough.

The staff, who cared for him were brilliant. They were kind, patient and Dad absolutely felt that their warmth was genuine. Visits were warmly welcomed but the staff also knew how important it was for us to take a break too. When we left him after our visits, the staff intuitively knew that he would need some extra TLC and got him involved in activities. Dad, fully enjoyed the different activities on offer and it was great to have access to photos showing us what he was up to. This put our mind at rest too. We highly recommend Parson's Grange and will be back, in the not too distant future.

I can't think of a better place for my sister to be in care.

Our Nan has lived at Parsons Grange for a year now. She is so well looked after by genuinely caring staff and we all feel part of the Parsons family. We have the confidence that she's happy and comfortable and love the many activities and events that keep her engaged and stimulated. We recently celebrated Nanny's 91st birthday which was kindly hosted by Parsons Grange and a wonderful time was had by all.

My dad has been in Parsons Grange since July 24 now and we had reservations about him going into a home and how he and the family would cope, but the staff have been excellent and have made this journey smooth and comfortable for everyone involved. My dad now has a better social life then me with all the activities he does during the week!

My Mother moved to Parsons Grange 7 months ago just before her 100th Birthday Life at home was getting difficult and it was time to be looked after, after viewing a few homes we found Parsons Grange and immediately new this was the right one ,we could see that there was life in the home with residents walking about ,sitting in the garden and Bistro and also offered nursing care as being nearly 100 we thought this was the right option . It took a while to settle but now she is always looking happy and encouraged to join in the activities if any problem we are contacted immediately. The staff are all very caring and have time for the residents , food always looks delicious with plenty of alternatives on offer (she even looks like she has gained weight ) Loves having her nails and hair done and joining in with the Butterfly Buddies what is there not to like far safer and better than being at home on your own .Well done Parsons Grange !

It is a caring and nurturing environment and my mother always says how lovely everyone is. I would have no hesitation in recommending it to anyone.

My mother(who had Dementia) became a resident at Parsons Grange in September 2023,and sadly passed away August 2024. During her time there, all of the staff were absolutely brilliant. From the very start, the lady in Sales was a fantastic help in guiding us through the whole process etc. and my mother settled in so well. We (my husband and I )have continued to stay friends with her and the rest of the staff since she passed away and even recently the home were kind enough to let us plant a beautiful yellow Shrub in their garden as a remembrance of her. She never once asked when am I going back to her home. She always thought the care home room that she was in was her home. We used to visit many times in a week, and when she eventually passed away the staff were magnificent in dealing with the situation and so sensitive towards us. We cannot thank all of the staff enough for looking after her. This home is a fantastic place and we would highly recommend this as a 5 star care home.

Unfortunately she refuses to interact with any of the activities but there are so many things she could join in with

My husband has been in Parsons Grange for 3 years.I have found that the carers have always been most helpful and complete their tasks with a smile on their faces. If I have had any issues they have been dealt with in a timely manner.

The staff work hard and are friendly. If you ever have any worries, they will make the time to listen to you. The customer relations manager, has been incredibly supportive and is a real asset to the home. She is clearly valued by all the residents too.

The support we received to facilitate moving my mother to the home was brilliant. The care team are really proactive and I know that she is being really well looked after. A lovely friendly environment with plenty to do. The staff are really welcoming and responsive to requests.

My elderly mother moved to Parsons Grange following the death of my father and a subsequent hospital admission. It was a major change for her moving to a new area and a new way of living. She was very anxious and at times confused. Mum was initially in the nursing section (staff did a great job in helping blisters on her legs heal) but then moved to residential where she has benefited from a more social environment. The staff have been great at providing reassurance and trying to engage her with activities- she particularly enjoys it when the children come in. Most of the staff are very caring and take time to chat with Mum. Visiting has been a pleasure and I have been welcomed when joining in activities with Mum, sometimes staying for lunch. Mum is gradually adjusting, making friends and physically getting stronger. It was a big decision to move Mum from her beloved seaside home to be nearer family, the care given at PG has reassured us that this is the right place for Mum now.

I now volunteer at Parsons, which I love.

Finally, every time I visit the home, our decision to choose Parsons Grange is reaffirmed.