
Lovely and clean awesome staff and my resident friend is so happyT B(Friend of Resident/Service User)



Lovely and clean awesome staff and my resident friend is so happyT B(Friend of Resident/Service User)



The skilled team at Parsons Grange, a purpose-built care home in Shinfield, provides high-quality residential, nursing and dementia care that is tailored to individuals' needs and wishes.
The luxurious home features a café, bar, hair and beauty salon and a cinema, as well as lounges and activity rooms for residents to enjoy whenever they wish. To ensure residents live life to the full, a lifestyle team is on hand to...
Care Provided by Parsons Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Minibus or other transport
- Lift
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Parsons Grange for full pricing details and T&Cs.
Contact Parsons Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Rozina Ali(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Parsons Grange Reviews (123)
Parsons Grange has a Review Score of 9.9 (9.892) out of 10, based on 85 reviews in the last 2 years.
Over all time Parsons Grange has 123 reviews.
In his short time with you he was very comfortable, the staff were extremely caring and especially our thanks go to one member of staff in particular who looked after Dad daily and another member of staff with whom we dealt with. We were told that Dad had made quite an impression with the staff as he enjoyed a joke and they said he was a joy as he was quite the gent. They appeared genuinely upset about his passing. My wife and I and the grandchildren send our appreciation to all the staff for their attention that was given to Dad.
Obviously we wished for longer time with him but sadly COVID took him, the time he had with you at the home was comfortable and he was well looked after.
Thank you
Mum's room and the whole environment were lovely, and residents were encouraged to participate in activities. I can't thank the team enough for all their efforts with her right up to the end and the help and support provided to us.
At Parsons Grange, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, Parsons Grange team.
All the staff were so good with Mum. She enjoyed her stay and was quite sad to leave. Management was so helpful and made booking Mum in a very easy process. She was taken out, which she enjoyed. They have said she can go back for lunch on a Wednesday, so that’s something for her to look forward to. Would have no hesitation in putting Mum in again.
At Parsons Grange, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, Parsons Grange team.
The home is like a hotel! So beautiful, well looked after and clean. Thanks to the wonderful cleaners. Clothes are washed well and returned regularly. Thank you! Carers are fantastic. Nothing is too much for them. They are very friendly and engage well with residents, visitors and family members. I visit my mum almost every day and I feel part of the Parsons Grange Family. The management team are excellent. Their door is always open, happy to help and again nothing is too much for them. Catering team are very friendly. Food is delicious and I look forward to having meals in the dining room with all the residents. Mum is so happy here and enjoys all the activities which are so well run by the wonderful activity ladies. Thank you to all at Parsons Grange for looking after Mum and being our extended family. We love you all!
At Parsons Grange, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many Thanks, Parsons Grange team
All management very friendly and knew all residents names. Everyone was treated with respect and compassion. Treated like one big family.
At Parsons Grange, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Parsons Grange team.
She was diagnosed with mixed dementia six years ago.
She had a bad fall which put her in hospital for five weeks, so when she was discharged she required much more support, hence Parsons Grange.
Right from the outset she became a different person (for the good) primarily because she showered regularly and had physio in a comfortable environment.
Whilst in the early days she often packed to come home, she still, overall, seemed very happy and that was very evident when I visited regularly.
After a month or so, she would often thank me for finding such a lovely care home which is, believe me, credit indeed!
Dementia is a dreadful disease but I would recommend Parsons Grange to anyone primarily because of the caring staff, they were simply wonderful.
The kindness and dedication of the staff is excellent. They do a difficult job with great dedication. The facilities are new and always clean and the garden is lovely. The staff certainly go the extra mile to care for the residents with a planned and tailored approach. I highly recommend Parsons Grange and thank the fabulous staff! I only have good things to say about them!
My father has been at Parsons Grange for a few months now and I have nothing but positive things to say about the people, the care, and the facilities. The staff (from cleaners, carers, management) are all friendly and work incredibly hard. Nothing is too much trouble. I visit almost daily and always feel that when I leave my father is looked after even if he is a little tearful. The communication from Parsons Grange is also exceptional. Phone calls are always answered, emails always get a reply. I have made a few requests which have always been actioned in a timely manner. Cannot recommend highly enough! Thanks, you for making this difficult transition easier and becoming part of our extended family.
My husband came to Parsons Grange for respite care and will probably continue with a longer-term residence. Finding a good, residential care facility for my husband, who is living with dementia, was quite a difficult task for our family, both practically and emotionally! Parsons Grange seemed to offer the kind of supportive care that we required. The care team are fully supportive of our family and my husband. They offer practical advice and tender loving care when needed too, for all the family and my husband. When we have questions, they are answered promptly.
My mother was at Parsons Grange from November - February. I can say that every visit was the most heartbreaking experience. We raised a number of issues tirelessly and had 2 meetings in 3 months where nothing was resolved. The carers on the whole were very good but a number left during December/January, some saying they were unable to give the care they wanted. They were extremely under pressure in the nursing side of the building, simply doing personal care. My mother was bed-bound. We were told with utmost integrity that bed-bound did not mean bound to a bed. Sadly she was. She was scared and lonely, but the staff shortages the management denied having meant she had interaction for personal care only. It may seem like a 5* hotel, but all that glistens is not gold. We were able to finally get her out and take her somewhere she received the love and attention she deserved. She was never left in bed, and she got to go out daily in a wheelchair around the gardens. Dignity regained.
Thank you for your feedback. We are sorry that you are disappointed with your experience of Parsons Grange care home during your mother’s stay. I would like to reassure you that we take all feedback seriously and incorporate learning outcomes in our day-to-day care delivery for our residents and...
My husband moved into Parson's Grange late last year. Since then, staff have been consistently kind, caring and understanding of his very variable needs (he is living with Parkinson's Disease).
This weekend I was invited to the home to have dinner with him to celebrate Valentine's day. I was completely blown away by the effort and time that had been put into making the evening special for us. The room had been decorated with flowers and rose petals. The table was beautifully laid and an amazing cold buffet was laid out for us, including a lobster platter and fabulous cheese board.
On top of that, we had personalised champagne glasses, roses, chocolates and a beautiful word art framed picture to celebrate our travels. My husband's face was an absolute picture - he was so proud to have kept it a secret from me.
I am so thankful that he is so well cared for.
I would not hesitate to recommend Parsons Grange care home. Apart from the very comfortable, modern environment and facilities, provided for both residents and their visitors, all the staff were truly amazing. Dad has since sadly passed away, however, the care he received at all times was outstanding, as was their accommodating attitude to all his family who visited, especially during his last days.
Mum has had the most amazing support since dad passed, such a comfort to her. We will be forever grateful for making dads last days as comfortable and loved as possible.
Rooms are wonderful, 5* facilities and couldn't have been closer to being in your own home. I cannot recommend Parsons Grange highly enough! From the deputy manager to the customer care manager, to the activities manager, murses, reception and chefs, thank you so, so much! Cannot recommend highly enough!!
Nothing has been too much trouble for all of the team at Parsons Grange, from the moment I made the initial enquiry to the day Dad sadly passed away several months later. Everyone was so kind and caring, encouraging Dad to participate in some activities when he was initially able and then providing excellent end of life nursing care more recently.
My Grandma stayed at Parsons Grange care home for end of life care and I believe she received fantastic care. When visiting Grandma I felt like I was walking in to a top quality hotel with modern clean fixtures and facilities. All staff I came into contact with were happy, friendly, respectful and caring. Grandma's room was always very clean and she was well cared for and checked upon regularly.
My mother has mixed dementia and is unable to walk, stand, etc she stayed in Parsons Grange for three weeks respite care. The place is amazing, it’s like staying in a five star hotel but most of all Parsons Grange offers the most amazing personalised quality of care, it looks after all physical care needs and fantastic mental stimulation with lots of activities. The staff are respectful, proactive and reactive, and totally professional. They offer full support not only to the resident but to the whole family which I found extremely helpful especially with my mother's quick decline. I would give this home a 10 out of 10 and would highly recommend it. My mother will definitely be returning for future respite care.
Parsons Grange is an oasis of care, companionship and calm in these strange Covid-19 times. We looked at three care homes local to us for our Dad and Parsons Grange came through as our favourite. We were supported through the process by the Customer Relations Manager, as well as the Regional Director and all our questions and hesitancy were very ably handled, even to the point of having conversations over the Christmas break! Dad has settled in extremely well and has become extremely fond of everyone there, including the reception, administration, nursing, housekeeping and catering teams. We feel very lucky to have chosen Parsons Grange.
Dad’s move to Parsons Grange has been a great success. He had a great life living in rural Herefordshire and was lucky to remain well until his mid 90’s. Even now he is mostly well but can’t speak. We were nurtured and helped through all the decision making processes until we, as a family with Dad, took the plunge and made the move to Parsons Grange. The sales lady, in particular, was wonderful and very patient. The welcome from everyone was special and Dad has been surrounded by love and affection ever since. Dad has a particular problem with COVID rules in that he can’t speak and so can’t use a phone but the team at Parsons Grange are wonderfully accommodating with zoom and allowing us to see Dad through his patio door as well as the pod. Their willingness to accept questions and suggestions means we are sure that they will come up with ways for families and residents to safely use the outdoor space and patios as the weather improves. We cannot recommend Parsibs Green highly enough; if I could I’d move in!
Have had an amazing experience with Parsons Grange. My grandma is really happy. They could not have done any more for her. Best carehome. In particular, the customer relations manager was amazing.
We chose Parsons Grange not only for the lovely new building with every possible facility but for the compassion and support we were given from the onset of our enquiry. We were guided throughout this difficult time of choosing the right care home and always found any questions that arose were answered clearly and honestly. The transition was made easier knowing that every resident would be treated as an individual and that time was taken in advance to find out as much as possible about the person coming into their care to make it as stress-free as possible on arrival into our loved one's new home. We have found all the staff to be kind, thoughtful and caring and treat our mum with dignity, everyone giving 100% to their profession at all times. Communication is good and we regularly have updates on how she is doing and any concerns that might arise. You couldn't wish for any better from a care home, thank you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 March 2023Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Parsons Grange.
Meet the Team (1)

I have over twenty years of experience working in older people’s care. My passion is caring for and supporting older people to be as independent as possible. I believe in involving residents in all decision-making so they can live each day in the way they wish.
My father was diagnosed with dementia, so I understand how hard-hit families can be after this diagnosis. We’re here to support loved ones to realise that it’s not the end and that it’s possible to live well with dementia. That’s exactly what we support residents to do. We ensure families are involved in care planning, and loved ones are welcome to be involved in their relative’s day-to-day care if they wish to be. We work in partnership with families, and everything we do is personalised to individual needs and wishes.
I’m so proud of the Parsons Grange team. They’re very responsive and supportive – both to me, each other, the residents and their families. Together we’re determined that Parsons Grange continues to be the best care home in Reading.
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