Parsons Grange

Westall Street, Shinfield, Reading RG2 9AU
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9.9 101 Reviews
  • Parsons Grange, Reading
The skilled team at Parsons Grange, a purpose-built care home in Shinfield, provides high-quality residential, nursing and dementia care that is tailored to individuals' needs and wishes.

The luxurious home features a café, bar, hair and beauty salon and a cinema, as well as lounges and activity rooms for residents to enjoy whenever they wish. To ensure residents live life to the full, a lifestyle team is on hand to organise activities, entertainment and events.

Parsons Grange uses the latest in dementia-friendly design, including a dedicated dementia suite with lighting, signage and colour schemes to support residents to move around the home safely. Each en-suite bedroom is beautifully furnished, with a 24-hour nurse call system.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1881
  • Self-Funded Residential Dementia Care: from £1971
  • Self-Funded Nursing Care: from £2121
  • Self-Funded Nursing Dementia Care: from £2211
  • RESPITE Self-Funded Residential Care: from £2091
  • RESPITE Self-Funded Residential Dementia Care: from £2181
  • RESPITE Self-Funded Nursing Care: from £2331
  • RESPITE Self-Funded Nursing Dementia Care: from £2421

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Parsons Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Rozina Ali (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Parsons Grange Reviews (101)

9.9

Parsons Grange has a Review Score of 9.9 (9.887) out of 10, based on 78 reviews in the last 2 years.
Over all time Parsons Grange has 101 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Parsons Grange
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Total of 101, showing 41-60
Review from M J (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother moved to Parsons Grange 7 months ago just before her 100th Birthday Life at home was getting difficult and it was time to be looked after, after viewing a few homes we found Parsons Grange and immediately new this was the right one ,we could see that there was life in the home with residents
walking about ,sitting in the garden and Bistro and also offered nursing care as being nearly 100 we thought this was the right option . It took a while to settle but now she is always looking happy and encouraged to join in the activities if any problem we are contacted immediately. The staff are all very caring and have time for the residents , food always looks delicious with plenty of alternatives on offer (she even looks like she has gained weight ) Loves having her nails and hair done and joining in with the Butterfly Buddies what is there not to like far safer and better than being at home on your own .Well done Parsons Grange !
Reply from Fiona Madder, Reviews Team at Parsons Grange

Thank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team

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Review from Yvette B (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was an extremely hard decision for me to decide that my mother had to go into a Care Home but I could not have asked for better guidance and support from everyone at Parsons Grange. One member of staff in particular has been absolutely brilliant.
It is a caring and nurturing environment and my
mother always says how lovely everyone is. I would have no hesitation in recommending it to anyone.
Reply from Fiona Madder, Reviews Team at Parsons Grange

Thank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team

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Review from Gaynor C (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother(who had Dementia) became a resident at Parsons Grange in September 2023,and sadly passed away August 2024. During her time there, all of the staff were absolutely brilliant. From the very start, the lady in Sales was a fantastic help in guiding us through the whole process etc. and my mother
settled in so well. We (my husband and I )have continued to stay friends with her and the rest of the staff since she passed away and even recently the home were kind enough to let us plant a beautiful yellow Shrub in their garden as a remembrance of her. She never once asked when am I going back to her home. She always thought the care home room that she was in was her home. We used to visit many times in a week, and when she eventually passed away the staff were magnificent in dealing with the situation and so sensitive towards us. We cannot thank all of the staff enough for looking after her. This home is a fantastic place and we would highly recommend this as a 5 star care home.
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Review from Olive D (Sister of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has now been a dementia resident here for over two years. Her behaviour has deteriorated but all the staff without exception deal with her with infinite patience and care
Today she was quite aggressive towards myself and staff immediately responded to calm her down
Unfortunately she refuses
to interact with any of the activities but there are so many things she could join in with
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Review from M C (Wife of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Parsons Grange for 3 years.I have found that the carers have always been most helpful and complete their tasks with a smile on their faces. If I have had any issues they have been dealt with in a timely manner.
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Review from N W (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Parsons Grange is an excellent care home and I'm very happy it is where mum calls home. Mum orginally came to Parsons for respite care following a long hospital stay. She quickly settled and with the care of the team, her physical health and mental well-being has improved. We've now made her move permanent
and it's a huge relief to know mum is looked after and importantly, feels safe and at home.
The team put a lot of effort into putting on a weekly schedule of activities and special events.
There is always a hot meal available at both lunch and dinner, an alternative menu, and snacks and drinks available throughout the day that residents can help themselves to, which is great for mum.
The staff work hard and are friendly. If you ever have any worries, they will make the time to listen to you. The customer relations manager, has been incredibly supportive and is a real asset to the home. She is clearly valued by all the residents too.
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Review from K H (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The support we received to facilitate moving my mother to the home was brilliant. The care team are really proactive and I know that she is being really well looked after. A lovely friendly environment with plenty to do. The staff are really welcoming and responsive to requests.
Reply from Fiona Madder, Reviews Team at Parsons Grange

Thank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team

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Review from D C (Daughter of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A particular member of staff was very helpful today, she helped us do some paperwork and reassured us, that my dad was in the right place. My dad is very settled and happy there.
Very helpful staff.
There are always activities for them to do and lovely places to sit and have a cuppa with loved ones.
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Review from J L (Daughter of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother moved to Parsons Grange following the death of my father and a subsequent hospital admission. It was a major change for her moving to a new area and a new way of living. She was very anxious and at times confused. Mum was initially in the nursing section (staff did a great job in helping
blisters on her legs heal) but then moved to residential where she has benefited from a more social environment. The staff have been great at providing reassurance and trying to engage her with activities- she particularly enjoys it when the children come in. Most of the staff are very caring and take time to chat with Mum. Visiting has been a pleasure and I have been welcomed when joining in activities with Mum, sometimes staying for lunch. Mum is gradually adjusting, making friends and physically getting stronger. It was a big decision to move Mum from her beloved seaside home to be nearer family, the care given at PG has reassured us that this is the right place for Mum now.
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Review from G T (Regular Volunteer) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Parsons Grange is excellent in every way. My partner was a resident in Parsons and received such good care, especially end of life. All the staff were so kind, thoughtful and caring. We could not have wished for better care.
Not only did they take excellent care of him but they really looked after
me and my daughter.
The Customer Relations Manager was exceptional and still is.
I now volunteer at Parsons, which I love.
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Review from Anne Marie S (Daughter of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Parsons Grange for nine months, in Hardy suite. She is settled and happy and joins in with many activities in the home. The staff are excellent. They care for her so well and always with kindness and a friendly smile. Nothing is too much trouble. I asked my mother what she thought
of Parsons Grange and her immediate response was 'brilliant!'.
The meals are delicious and varied and the lifestyle team work hard to provide a range of different activities both in the home and on trips out. She has been on several trips including a visit to the indoor greenhouse tropical rainforest and a day trip to the seaside.
The staff liaise closely with the family and any worries or concerns are dealt with promptly.
Parsons Grange is a relatively new purpose-built home so accessibility to all parts of the home is easy. It has a delightful garden used extensively for activities and enjoying sunny weather.
Finally, every time I visit the home, our decision to choose Parsons Grange is reaffirmed.
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Review from Helen C (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Parsons Grange is all that I would want for my Mum and more than I expected. Having researched more than a dozen nursing homes in Berkshire, we settled on Parsons Grange following an initial meeting and tour with the Customer Relationship Manager, when I was struck by the care and genuine interest that
she showed for our situation despite not yet having met Mum. That warmth has been mirrored by all of the staff in the home, from senior nurses to carers and activities and maintenance staff, and has not diminished over the 3 months that Mum has lived there. Everyone engages in such a special way with the residents. The environment and furnishings are lovely and the home is well maintained. Food is of a high standard with nutritious 3-course meals offered twice a day as well as a cooked breakfast. There is a range of daily activities for those who wish to join. Staff are vigilant and I feel reassured that Mum is safe and her medical and emotional needs are well met. Highly recommended!
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Review from Julie C (Daughter of Resident) published on 15 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Parsons Grange for nearly 2 years. Her sister is a recent resident at another Care UK home in Newbury. Both have dementia and have not seen each other for a year.
I wanted to express our thanks for the incredible effort and care you put into arranging the visit for Mum to see her sister
in another Care UK home based in Newbury on her birthday. The staff at both homes went above and beyond our expectations, making the entire experience very special.
The joy on their faces when they reunited was priceless, and it was a moment we will cherish forever. Special thanks to two carers in particular for your dedication and kindness that made a significant difference in making it such a special day and the very many others that helped support.
Thank you once again for your exceptional care and for making this special visit possible.
Warm regards.
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Review from Richard B (Son of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident of Parsons Grange for well over 2 years now. She has Alzheimer's and needs constant care. I have found all of the staff at Parsons Grange throughout this time to be very friendly, patient, caring, and welcoming. My Mum is comfortable and content in her surroundings and it
gives me great peace of mind to know she is consistently well looked after. The rooms and lounge where most of her time is spent are very nicely furnished, her room is a good size, light and airy, and with a good ensuite toilet and shower. I would have no hesitation in recommending Parsons Grange as a safe, caring place for a loved one.
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Review from L B (Wife of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has Alzheimer's disease and has been a resident of Parsons Grange for nearly 2 years. The care he receives there is very good and all the staff there are excellent. I always feel welcomed as a visitor and my husband is happy and settled.
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Review from P H (Friend of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very positive initial visit. A lot of effort was made to help my neighbour to settle into the home. I was regularly contacted regarding my neighbour's care and kept informed of her situation. When visiting the staff were always polite and helpful, always willing to listen to and help my neighbour
to participate in the daily activities. My neighbour required some regular nursing care which has definitely helped improve the condition of her legs which have been a problem for some time. On a recent visit my neighbour looked extremely well and was in good spirit having just had her hair done.
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Review from Chris R (Son of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother had a four-month respite stay at Parsons Grange earlier this year as she was in a really bad place after the death of our father, the improvement we saw in her was almost instant and quite pronounced. The staff were so friendly and attentive that she felt right at home from the first couple
of days. Mum said that she enjoyed the food and her room was always clean and cared for.
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Review from Shelley T (Regular Volunteer) published on 19 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My experience of Parsons Grange care home since August 2023 to date is the most caring home I've been in, as soon as you walk through the door the friendly atmosphere and comfort feel the air with love. The team leaders know every aspect of their job, the carers care and all the other staff have a special
and kind responsibility to the residents and care home itself. I would recommend Parsons Grange for permanent care and/or respite.
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Review from S F (Daughter of Resident) published on 15 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident in Parsons Grange since 2021 and he is really happy and settled there. The staff are all very caring and friendly, both towards Dad as well as relatives when we visit. We have always been made particularly welcome by the customer relationship manager who is always friendly, professional
and more than willing to listen to and act upon any concerns. It is lovely that she is never too busy interact with the residents when she sees them. Dad enjoys the activities and all the staff always say hello to him when we are there visiting. It was lovely to see the residents enjoying the recent D-Day commemoration barbecue. Our children are always made welcome, too, which makes it easier for them to see Grandad.
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Review from M K (Niece of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a great supporter of Parsons Grange since I believe it has an outstanding team of very dedicated staff. I have seen staff members go above and beyond so many times and it is more than a job to them.
I think the best compliment I can give is, to me it had an atmosphere like a big extended family.
Parsons Grange is not perfect but what family is!
I would not hesitate to recommend it to anyone outside of my family and it has changed my opinion of what care can be like with the right people.
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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Parsons Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 78 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 78 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.887 for Parsons Grange is calculated as follows: ( (830 Excellents x 5) + (81 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 922 Ratings = 4.887
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Parsons Grange is based on 78 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 78 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (102)

Meet the Team (1)

Rozina

Rozina Ali

Job Title: Home Manager Joined: 2022

I have over twenty years of experience working in older people’s care. My passion is caring for and supporting older people to be as independent as possible. I believe in involving residents in all decision-making so they can live each day in the way they wish.


My father was diagnosed with dementia, so I understand how hard-hit families can be after this diagnosis. We’re here to support loved ones to realise that it’s not the end and that it’s possible to live well with dementia. That’s exactly what we support residents to do. We ensure families are involved in care planning, and loved ones are welcome to be involved in their relative’s day-to-day care if they wish to be. We work in partnership with families, and everything we do is personalised to individual needs and wishes. 


I’m so proud of the Parsons Grange team. They’re very responsive and supportive – both to me, each other, the residents and their families. Together we’re determined that Parsons Grange continues to be the best care home in Reading. 

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