Parsons Grange

Westall Street, Shinfield, Reading RG2 9AU
Review Us
9.9 114 Reviews
  • Parsons Grange, Reading
The skilled team at Parsons Grange, a purpose-built care home in Shinfield, provides high-quality residential, nursing and dementia care that is tailored to individuals' needs and wishes.

The luxurious home features a café, bar, hair and beauty salon and a cinema, as well as lounges and activity rooms for residents to enjoy whenever they wish. To ensure residents live life to the full, a lifestyle team is on hand to organise activities, entertainment and events.

Parsons Grange uses the latest in dementia-friendly design, including a dedicated dementia suite with lighting, signage and colour schemes to support residents to move around the home safely. Each en-suite bedroom is beautifully furnished, with a 24-hour nurse call system.

Care Provided by Parsons Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1999
  • Self-Funded Residential Dementia Care: from £2094
  • Self-Funded Nursing Care: from £2264
  • Self-Funded Nursing Dementia Care: from £2359
  • RESPITE Self-Funded Residential Care: from £1999
  • RESPITE Self-Funded Residential Dementia Care: from £2094
  • RESPITE Self-Funded Nursing Care: from £2264
  • RESPITE Self-Funded Nursing Dementia Care: from £2359

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Parsons Grange to find out the exact price for your requirements.

Contact Parsons Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Parsons Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rozina Ali (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)
9.9

Parsons Grange has a Review Score of 9.9 (9.878) out of 10, based on 86 reviews in the last 2 years.
Over all time Parsons Grange has 114 reviews.

Overall Experience
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Date Published
  • 114
  • 26
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  • 86
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Reviewer Connection to Parsons Grange
  • 45
  • 23
  • 9
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  • 3
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  • 2
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  • 2
  • 1
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Total of 114, showing 41-60
Review from C P (Great-Niece of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a real homely feel at Parson's Grange. The home offers lots of options for activities for the residents and feels like a hotel/holiday experience. Having worked in other homes, this is somewhere I would recommend to others.
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Review from T W (Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Parson Grange is an exceptional care home. The staff are brilliant, the home is spotless and maintenance was very professional, it was a pleasure to be there.
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Review from S M (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like that the staff take time to chat to my mum which is most important. The staff have a calming and patient nature - also important!
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Review from R D (Son of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased my mum is able to stay here. Everyone is so nice, polite, and helpful and professional. The place is always immaculate. Any spillage or the leak is always cleared up immediately. Thanks so much to everyone.
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Review from A C (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a peace of mind knowing my mother she is very well looked after and she is happy.
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Review from G M (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Parsons Grange for 10 months and has had a very good experience and has been very happy. Also the care the staff have shown to her and our family has been very welcoming and supportive. The staff are friendly and very helpful.
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Review from P M (Daughter-in-law of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Parsons Grange for 10 months now. Took a while for her to settle in but she is now embracing all the lovely activities that are available. The home is very clean and bright with a modern decor. When you arrive to visit you are greeted by the lovely welcoming receptionists.
All of the staff are kind and caring and will always listen if you have any issues. The menu choice for meals are varied and is excellent. The coffee shop for residents and relatives is a lovely area to sit and chat. The entertainment they provide both inside and outside in the garden is wonderful. Keep up the good work.
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Review from D R (Son-in-law of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the 14 months that our relative has been at Parsons Grange we cannot fault the Home on any of the following criteria:
Welcome by all members of management and care staff.
Cleanliness
Varied activity programme
Food always looks appetising.
Staff interact very well with all residents and are very
proactive in dealing with any resident 'tantrums/minor incidents'
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Review from Sue G (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived at Parsons Grange since June 2022. The teams are fantastic and ensure mum is well cared for.
The home has a wonderful family feel, very welcoming. The care and nursing team take time to understand mum's needs and always responsive to any concerns. The customer relationship manager is
always on hand and ready to listen. We are very happy with the home.
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Review from Jennifer C (Daughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely friendly atmosphere with a feeling of a hotel and not a care home. All the staff are professionally and caring. Insuring the comfort of the residents at all times. The facilities from bedrooms to the communal areas including the aviation cafe are warm and welcoming. The garden is a lovely setting
to relax and chat.
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Review from Stuart B (Son of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home, standards are very high food is amazing I can rest assured know my mother is safe warm and well cared for both day and night any medical needs are met straight away due to a nurse on duty cannot recommend parsons grange enough.
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Review from N B (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad, who has Alzheimer's, came to Parson's Grange for a two week respite stay. From the moment we arrived it was clear that he was in good hands. Everyone was expecting him and welcomed him warmly, having in advance taken the time to learn about him so they could chat about his interests from the start.
The
staff, who cared for him were brilliant. They were kind, patient and Dad absolutely felt that their warmth was genuine. Visits were warmly welcomed but the staff also knew how important it was for us to take a break too. When we left him after our visits, the staff intuitively knew that he would need some extra TLC and got him involved in activities. Dad, fully enjoyed the different activities on offer and it was great to have access to photos showing us what he was up to. This put our mind at rest too. We highly recommend Parson's Grange and will be back, in the not too distant future.
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Review from J D (Brother of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't think of a better place for my sister to be in care.
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Review from Suzanne S (Granddaughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Nan has lived at Parsons Grange for a year now. She is so well looked after by genuinely caring staff and we all feel part of the Parsons family. We have the confidence that she's happy and comfortable and love the many activities and events that keep her engaged and stimulated. We recently celebrated
Nanny's 91st birthday which was kindly hosted by Parsons Grange and a wonderful time was had by all.
Reply from Fiona Madder, Reviews Team at Parsons GrangeThank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team
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Review from Ian T (Son of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Parsons Grange since July 24 now and we had reservations about him going into a home and how he and the family would cope, but the staff have been excellent and have made this journey smooth and comfortable for everyone involved. My dad now has a better social life then me with all
the activities he does during the week!
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Review from M J (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother moved to Parsons Grange 7 months ago just before her 100th Birthday Life at home was getting difficult and it was time to be looked after, after viewing a few homes we found Parsons Grange and immediately new this was the right one ,we could see that there was life in the home with residents
walking about ,sitting in the garden and Bistro and also offered nursing care as being nearly 100 we thought this was the right option . It took a while to settle but now she is always looking happy and encouraged to join in the activities if any problem we are contacted immediately. The staff are all very caring and have time for the residents , food always looks delicious with plenty of alternatives on offer (she even looks like she has gained weight ) Loves having her nails and hair done and joining in with the Butterfly Buddies what is there not to like far safer and better than being at home on your own .Well done Parsons Grange !
Reply from Fiona Madder, Reviews Team at Parsons GrangeThank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team
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Review from Yvette B (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was an extremely hard decision for me to decide that my mother had to go into a Care Home but I could not have asked for better guidance and support from everyone at Parsons Grange. One member of staff in particular has been absolutely brilliant.
It is a caring and nurturing environment and my
mother always says how lovely everyone is. I would have no hesitation in recommending it to anyone.
Reply from Fiona Madder, Reviews Team at Parsons GrangeThank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team
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Review from Gaynor C (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother(who had Dementia) became a resident at Parsons Grange in September 2023,and sadly passed away August 2024. During her time there, all of the staff were absolutely brilliant. From the very start, the lady in Sales was a fantastic help in guiding us through the whole process etc. and my mother
settled in so well. We (my husband and I )have continued to stay friends with her and the rest of the staff since she passed away and even recently the home were kind enough to let us plant a beautiful yellow Shrub in their garden as a remembrance of her. She never once asked when am I going back to her home. She always thought the care home room that she was in was her home. We used to visit many times in a week, and when she eventually passed away the staff were magnificent in dealing with the situation and so sensitive towards us. We cannot thank all of the staff enough for looking after her. This home is a fantastic place and we would highly recommend this as a 5 star care home.
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Review from Olive D (Sister of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has now been a dementia resident here for over two years. Her behaviour has deteriorated but all the staff without exception deal with her with infinite patience and care
Today she was quite aggressive towards myself and staff immediately responded to calm her down
Unfortunately she refuses
to interact with any of the activities but there are so many things she could join in with
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Review from M C (Wife of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Parsons Grange for 3 years.I have found that the carers have always been most helpful and complete their tasks with a smile on their faces. If I have had any issues they have been dealt with in a timely manner.
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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Parsons Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 86 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 86 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Parsons Grange is calculated as follows: ( (909 Excellents x 5) + (87 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 1014 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Parsons Grange is based on 86 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 86 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (104)

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Meet the Team (1)

Rozina

Rozina Ali

Job Title: Home Manager Joined: 2022

I have over twenty years of experience working in older people’s care. My passion is caring for and supporting older people to be as independent as possible. I believe in involving residents in all decision-making so they can live each day in the way they wish.


My father was diagnosed with dementia, so I understand how hard-hit families can be after this diagnosis. We’re here to support loved ones to realise that it’s not the end and that it’s possible to live well with dementia. That’s exactly what we support residents to do. We ensure families are involved in care planning, and loved ones are welcome to be involved in their relative’s day-to-day care if they wish to be. We work in partnership with families, and everything we do is personalised to individual needs and wishes. 


I’m so proud of the Parsons Grange team. They’re very responsive and supportive – both to me, each other, the residents and their families. Together we’re determined that Parsons Grange continues to be the best care home in Reading. 

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