Parsons Grange

Parsons Grange is all that I would want for my Mum and more than I expected. Having researched more than a dozen nursing homes in Berkshire, we settled on Parsons Grange following an initial meeting and tour with the Customer Relationship Manager, when I was struck by the care and genuine interest that she showed for our situation despite not yet having met Mum. That warmth has been mirrored by all of the staff in the home, from senior nurses to carers and activities and maintenance staff, and has not diminished over the 3 months that Mum has lived there. Everyone engages in such a special way with the residents. The environment and furnishings are lovely and the home is well maintained. Food is of a high standard with nutritious 3-course meals offered twice a day as well as a cooked breakfast. There is a range of daily activities for those who wish to join. Staff are vigilant and I feel reassured that Mum is safe and her medical and emotional needs are well met. Highly recommended!

Warm regards.

My Mum has been a resident of Parsons Grange for well over 2 years now. She has Alzheimer's and needs constant care. I have found all of the staff at Parsons Grange throughout this time to be very friendly, patient, caring, and welcoming. My Mum is comfortable and content in her surroundings and it gives me great peace of mind to know she is consistently well looked after. The rooms and lounge where most of her time is spent are very nicely furnished, her room is a good size, light and airy, and with a good ensuite toilet and shower. I would have no hesitation in recommending Parsons Grange as a safe, caring place for a loved one.

My husband has Alzheimer's disease and has been a resident of Parsons Grange for nearly 2 years. The care he receives there is very good and all the staff there are excellent. I always feel welcomed as a visitor and my husband is happy and settled.

A very positive initial visit. A lot of effort was made to help my neighbour to settle into the home. I was regularly contacted regarding my neighbour's care and kept informed of her situation. When visiting the staff were always polite and helpful, always willing to listen to and help my neighbour to participate in the daily activities. My neighbour required some regular nursing care which has definitely helped improve the condition of her legs which have been a problem for some time. On a recent visit my neighbour looked extremely well and was in good spirit having just had her hair done.

Our mother had a four-month respite stay at Parsons Grange earlier this year as she was in a really bad place after the death of our father, the improvement we saw in her was almost instant and quite pronounced. The staff were so friendly and attentive that she felt right at home from the first couple of days. Mum said that she enjoyed the food and her room was always clean and cared for.

My experience of Parsons Grange care home since August 2023 to date is the most caring home I've been in, as soon as you walk through the door the friendly atmosphere and comfort feel the air with love. The team leaders know every aspect of their job, the carers care and all the other staff have a special and kind responsibility to the residents and care home itself. I would recommend Parsons Grange for permanent care and/or respite.

I would not hesitate to recommend it to anyone outside of my family and it has changed my opinion of what care can be like with the right people.

From my first visit to Parsons Grange, when I turned up completely unannounced and was greeted with such a warm welcome from the Customer Relations Manager as if they had been expecting me, it just felt 'right' and I knew that it was the perfect place for my 88-year-old Mum. I had looked at multiple other care homes in the area so had plenty to compare it to, and I can honestly say that it was one of the best decisions we made. It helped that it was 100% my Mum's choice to go into a care home - she just gave me the task of choosing which one - and I am so glad that I chose Parsons Grange. The staff here are truly amazing! Nothing is too much trouble and the support, love and care that they showed to my Mum while she was a resident was second to none, not only the carers (who are fab) but the entire team. I feel privileged that my Mum got to spend time in this amazing care home surrounded by exceptional people who don't mind going the extra mile.

My mother had been a resident at the home for some 18 months and throughout that time received the very best of care. No matter was too small for the staff to take care of and every interaction with the outstanding Customer Care Manager was handled professionally, with the utmost care and concern. The home and its facilities, including residents' rooms, communal lounges and restaurants, were excellent and I was content that my mother was receiving the very best of care. I would have no hesitation in recommending Parsons Grange to anyone seeking a safe and friendly environment for the care of a family member.

We feel our dad is well looked after and cared for. He is very happy and the staff keep him busy with activities. The home is kept very clean and the food is excellent and the staff are very helpful if we have a problem.

The overall impression is that we can rely on the care home to provide exactly what our mother requires - a safe friendly and happy place.

It was important to the family that we were able to visit whenever we wanted and there is always a smile, coffee and cake whenever we turn up, sometimes even wine!

I first visited Parsons Grange with my mum in February, with a view to finding a lovely home that would be able to care for her while we are away in the summer. The super Customer Relations Manager showed us the excellent facilities, more akin to a hotel, and reassured my mum by answering any questions and concerns she had. I therefore had no hesitation in contacting PG when my mum needed unplanned respite due to a deterioration in her health. My mum had a short stay with PG and the staff team were warm, welcoming and responded to her needs in order to help her settle in. Family members and friends visited at various times of the day and we always found all staff, including Management, Team Leaders, Carers, Catering, Housekeeping and Maintenance, friendly, caring and professional. I have no hesitation in recommending Parsons Grange.

My partner settled down and was happy and secure. Staff professional, competent, caring, kind, friendly. Visiting was always a pleasure. Staff exchanged greetings and smiled. Pleased to see one. Staff sensitive and comforting when my partner passed away. Altogether an excellent Care Home.

Thank you.

Mum went to Parsons Grange from rehabilitation in Dec 2022 and stayed until Feb 2024. All staff were welcoming, kind and considerate. The first time I met the customer relations manager, I knew that Mum would settle well, and she did everything to make sure Mum was looked after well. Any queries were dealt with quickly and we had no concerns. We have been blessed for her to be in such a lovely place as a long respite/resident. Mum got on well with all the staff and as a family, we felt that all the staff were genuine and really enjoyed having my mum as a resident. Mum enjoyed some of the social events such as musical movements and bingo. As well as treating Mum well, as a family we also welcomed in to join in all activities, mealtimes and social events. Mum was able to have lots of visitors and all were made welcome. When Mum left to return to her home, the staff and residents were genuinely sad to see her go and I know that they will miss her, just as she misses them.

The home has a family feel and very welcoming. We would recommend Parsons Grange, Care Home.

When looking for a care home for our aunt, my brother and I weren’t sure what to expect, never having had to go down this road before and with all the horror stories we’d heard. But as soon as we walked into Parsons Grange and were welcomed by the receptionist we knew it was going to be a good experience, just by the feel of the place and the calmness around. All the staff were so caring and friendly, all with a smile and such genuine kindness. They were like a family and our aunt soon felt part of it. It was great that there were such varied activities, including creative sessions and trips out. Our aunt is very sociable and likes to enjoy and contribute as much as she can. For the few months our aunt stayed at Parsons we knew she was being well looked after, which gave us peace of mind knowing she was in the right place.

Parsons Grange is the first care home I had visited, and immediately, walking through the door, I was impressed. The feel is more of a modern health club than a care home. But image and looks are nothing without care and compassion, and I cannot imagine anywhere surpassing these core values that are shown at PG. All the staff are there because they care, not because it is a job. The family atmosphere created, and the way the residents are integrated into the ‘family’ of Parsons Grange could not be improved. I would have no hesitation in recommending Parsons Grange as a ‘home,’ in the truest sense of the word, where a loved one would be safe, secure, and above all loved as a valued member of the Parsons Grange community.