Shelbourne Specialist Care Centre

Chester Road, Walsall WS9 9DE
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8.1 1 Review
  • Shelbourne Specialist Care Centre, Walsall
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Care Provided by Shelbourne Specialist Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Cheri Law (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)
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Shelbourne Specialist Care Centre Reviews (1)

8.1

Shelbourne Specialist Care Centre has a Review Score of 8.1 (8.078) out of 10, based on 1 reviews in the last 2 years.
Over all time Shelbourne Specialist Care Centre has 1 review.

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Total of 1, showing 1-1
Review from Jacqueline T (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highest recommendation: my Mum was taken into Shelbourne for assessment after being admitted into hospital with dementia. She has now been with them for 7 months and the care received, and improvement in her comfort and condition, can only be described as outstanding.


The staff show care and consideration

in all things they do, from the medical side of managing some of my Mum's more complex needs, to the meticulous agenda of activities and entertainment, in which Mum participates in with relish! Whilst the day-to-day carers have consistently demonstrated compassion, patience and an uplifting air of positivity, the office staff (lead by Sophie) have been a valued source of guidance and advice in helping me navigate the administrative side of her condition ...even offering tea and an understanding ear when I have felt a bit overwhelmed. My Dad has (mild) dementia too and they have looked after him brilliantly when visiting, even providing him with hot meals logistical support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.1 (8.078)

Overview of Review Score

The Review Score of 8.1 (8.078) out of 10 for Shelbourne Specialist Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Shelbourne Specialist Care Centre is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.078 Points relating to the number of positive Reviews for Shelbourne Specialist Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 1 Positive Reviews ÷ 12.8 = 0.078
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Shelbourne Specialist Care Centre

What types of Care is Shelbourne Specialist Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Shelbourne Specialist Care Centre have?

There are 64 Single Rooms.

How far is Shelbourne Specialist Care Centre to the centre of Walsall?

4.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shelbourne Specialist Care Centre to verify any information. View our terms and conditions. Shelbourne Specialist Care Centre has an Basic Service - more info.