
The staff were very helpful and considerate - wonderful.R C(Husband of Resident/Service User)

After some searching and a recommendation from a friend. St Ives was to be her new homeS B(Sister of Resident/Service User)

this place is extraordinary and has excellent care provided to your loved onesJ C(Daughter of Resident/Service User)

The staff were very helpful and considerate - wonderful.R C(Husband of Resident/Service User)

After some searching and a recommendation from a friend. St Ives was to be her new homeS B(Sister of Resident/Service User)

this place is extraordinary and has excellent care provided to your loved onesJ C(Daughter of Resident/Service User)

St Ives House is a beautiful residential and dementia care home at Ashley Heath near Ringwood.
The home provides a warm and relaxed environment in an attractive sylvan setting, and has been carefully designed to provide comfort and convenience for residents, relatives and staff.
With 60 en-suite bedrooms and an abundance of light and space, St Ives House provides everything to make it feel homely, safe and comfortable.
St Ives House home sits...
St Ives House is a beautiful residential and dementia care home at Ashley Heath near Ringwood.
The home provides a warm and relaxed environment in an attractive sylvan setting, and has been carefully designed to provide comfort and convenience for residents, relatives and staff.
With 60 en-suite bedrooms and an abundance of light and space, St Ives House provides everything to make it feel homely, safe and comfortable.
St Ives House home sits on the edge of the New Forest National Park, an area of outstanding natural beauty.
Caring, expertly trained staff are on hand to provide high quality care for all levels of need – from short-term respite, to high dependency and palliative care, as well as dementia care.
Care Provided by St Ives House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Ives House for full pricing details and T&Cs.
Contact St Ives House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care South
- Voluntary / Not for Profit Owned
Person in charge
- Emma Cotton (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 53+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- St Ives operates an 'Open House' policy and encourages family and friends to visit. No limited visiting hours.
Parking
- Ample parking at the onsite car park.
St Ives House Reviews (120)
St Ives House has a Review Score of 9.8 (9.795) out of 10, based on 28 reviews in the last 2 years.
Over all time St Ives House has 120 reviews.
A very clean and amazing place. The staff are very friendly and helpful. A place where you would want to put your relative in when they would need a care home.
A very clean and amazing place. The staff are very friendly and helpful. A place where you would want to put your relative in when they would need a care home.
First class facilities. Very friendly staff. Mother-in-law is very happy and very well looked after.
First class facilities. Very friendly staff. Mother-in-law is very happy and very well looked after.
Lovely facilities very caring staff, stimulating environment. Very clean and well kept.
Lovely facilities very caring staff, stimulating environment. Very clean and well kept.
My husband has received the very best care and attention during his stay in respite. Patience and understanding in use here at all times.
My husband has received the very best care and attention during his stay in respite. Patience and understanding in use here at all times.
Liked this home on the first visit. Carer and staff are all friendly and helpful.My aunt who despite being reluctant to come into care has settled and decided to stay. Christmas was very special for residents and family alike. Thank you.
Liked this home on the first visit. Carer and staff are all friendly and helpful.My aunt who despite being reluctant to come into care has settled and decided to stay. Christmas was very special for residents and family alike. Thank you.
Staff are friendly and kind, the home is light and airy, well laid out and with nice furnishings. Food is very good with great variety, the food is shown to the residents so they can select, rather than picking from a list. Nice cakes in the afternoon with tea.
Entertainment previously lacking...
Staff are friendly and kind, the home is light and airy, well laid out and with nice furnishings. Food is very good with great variety, the food is shown to the residents so they can select, rather than picking from a list. Nice cakes in the afternoon with tea.
Entertainment previously lacking but much improved now. Will hopefully get even better, with more trips out etc.
The building may...
The building may be brand new, but the team all know each other of old and this shows in the atmosphere.
Since new manager took over early June 2017 St Ives House my overall marking for this home has gone from a 05 to + 08. My husband has been an inpatient since February 2017. In August this year until September 2017 I was out of the UK I asked the manager to keep an eye on my husbands "overall" care....
Since new manager took over early June 2017 St Ives House my overall marking for this home has gone from a 05 to + 08. My husband has been an inpatient since February 2017. In August this year until September 2017 I was out of the UK I asked the manager to keep an eye on my husbands "overall" care. On return, I found him very happy and well cared for. The manager's overall awareness is "spot on" and clever. 9/10
Beautiful home very well managed and run. The staff couldn't be more helpful, caring and empathetic. Food excellent and well balanced.
Beautiful home very well managed and run. The staff couldn't be more helpful, caring and empathetic. Food excellent and well balanced.
The staff are extremely helpful and put your mind at rest for any problems.
They are very happy and relaxed dealing with their patients.
The design of the home is excellent, you can easily find a quiet area to sit with your...
The staff are extremely helpful and put your mind at rest for any problems.
They are very happy and relaxed dealing with their patients.
The design of the home is excellent, you can easily find a quiet area to sit with your relative.
All the friends I have taken to the home are very impressed and always look forward to another visit.
The staff are very helpful and are funny.
My grandma is happy there and that's what counts.
The staff are very helpful and are funny.
My grandma is happy there and that's what counts.
My parents moved into the independent living apartments in June this year. They are extremely happy with all aspects. Nothing is ever too much trouble and all the staff are willing, kind, courteous and friendly. The bistro is marvellous and a wonderful high-quality restaurant which my parents love....
My parents moved into the independent living apartments in June this year. They are extremely happy with all aspects. Nothing is ever too much trouble and all the staff are willing, kind, courteous and friendly. The bistro is marvellous and a wonderful high-quality restaurant which my parents love. Well done to the manager and the team.
I visited him several times and he always told me how much he liked the staff and how well they looked after him. The whole atmosphere in the home is exceptionally warm, friendly and...
I visited him several times and he always told me how much he liked the staff and how well they looked after him. The whole atmosphere in the home is exceptionally warm, friendly and very caring. Many thanks to all involved.
My grandma is very happy there, as it always has a nice atmosphere. We are always visiting with friends and family, which my grandma thrives on, we love having lunch in the Bistro, it's...
My grandma is very happy there, as it always has a nice atmosphere. We are always visiting with friends and family, which my grandma thrives on, we love having lunch in the Bistro, it's become a real social gathering.
Staff go above and beyond to make my grandma laugh and smile.
I highly recommend St Ives for anyone that's looking.
Overall I've always had a lovely experience.
The staff are really nice and attentive.
The spaces are always tidy and the overall environment has always been comfortable.
The staff are really sweet to all...
Overall I've always had a lovely experience.
The staff are really nice and attentive.
The spaces are always tidy and the overall environment has always been comfortable.
The staff are really sweet to all residents and friendly with visitors.
It's a beautiful care home.
My mother, who suffers from mild Alzheimers, spent a week of respite at St Ives House recently. She is normally cared for in her own home by myself and my siblings. This was her first stay in a care home. The staff were very friendly and caring and she was given a bright room, as I had requested....
My mother, who suffers from mild Alzheimers, spent a week of respite at St Ives House recently. She is normally cared for in her own home by myself and my siblings. This was her first stay in a care home. The staff were very friendly and caring and she was given a bright room, as I had requested. She enjoyed her meals and slept well. There were only a couple of negative things concerning her stay. Other wise we were delighted that our Mum enjoyed her stay and even joined in with the activities that were organised for the residents. We feel she benefited from the stimulation of being with caring staff in a lovely setting. The home is spacious and light indoors, with views of the beautiful grounds and has a lovely atmosphere. Mum was able to access her large en suite shower room and on returning home she has said several times, "That was a lovely place."
My mother has Alzheimers and needed full-time care. She moved into St Ives at the end of March. It is a beautiful care home, very well thought out and planned. The courtyard is a triumph, as is the bistro! We have had quite a few wonderful lunches with my mother. The staff are wonderful, so very...
To my knowledge, not once has she asked to return to her home of over 55 years.
Excellent. Very happy with all the meals. The bedroom facilities are excellent.
Excellent. Very happy with all the meals. The bedroom facilities are excellent.
What a wonderful place and such wonderful staff. The facilities at St Ives House is exceptional - 5-star!! The staff were all so gentle, compassion and so so understanding. The management and staff could not do enough for my mother and family. I would highly recommend it to anybody and hope that...
What a wonderful place and such wonderful staff. The facilities at St Ives House is exceptional - 5-star!! The staff were all so gentle, compassion and so so understanding. The management and staff could not do enough for my mother and family. I would highly recommend it to anybody and hope that when my time comes that I will be cared for by such wonderful people.
I cannot speak highly enough about the wonderful care my mother-in-law receives at St Ives House. The facilities are 5-star and the staff amazing. My mother-in-law was cared for with gentleness, compassion and understanding. The management and staff could not do enough for both her and the family....
I cannot speak highly enough about the wonderful care my mother-in-law receives at St Ives House. The facilities are 5-star and the staff amazing. My mother-in-law was cared for with gentleness, compassion and understanding. The management and staff could not do enough for both her and the family. I would highly recommend it to anybody and hope that when my time comes, I will be cared for by such wonderful people.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (32) & Events (0)
- 25 Sep 2026
Residential and care at home provider and registered charity, Care South, has shone a spotlight on the outstanding people behind its care services at its 17th annual Stars Awards. The...
- 08 Sep 2026
Residential and care at home provider and registered charity, Care South, has donated £1,000 to Avon Valley Dementia Pals. The cause, which operates across Ringwood and Fordingbridge, arranges fortnightly walks...
- 27 Jul 2026
A Ringwood care home resident went bowling for the first time in 10 years with the support of his care home team. Ken, who lives in St Ives House in...
There are no upcoming events for St Ives House.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Care South
- 31 Jan 2025Recipient: Care South
- 31 Jan 2024Recipient: Care South
Accreditations
There are no accreditations posted yet for St Ives House.
Meet the Team (1)

I’m Emma and I’m the very proud manager of St Ives House. I have worked with Care South for over 20 years, managing a number of their care homes in...
I’m Emma and I’m the very proud manager of St Ives House. I have worked with Care South for over 20 years, managing a number of their care homes in Dorset. My earliest memories of wanting to be a carer come from my childhood; Mum was a carer and it was great meeting her colleagues and being there with the residents.
I believe in a loving, caring environment for our residents; there is nothing better than spending my days with them and hearing about their life experiences, they constantly amaze me. I love my job because no two days are the same at St Ives House.
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