The Firefly Club

are a variety of activities throughout the day for residents, which my friend enjoys enormously. Firefly is small and has a real feeling of being in a regular home rather than a care home. The facilities are superb. The Hub, which is an activities room separate from the lounge, hosts various activities such as games, music events and films for those who wish to take part, and the hydrotherapy pool is a wonderful rehabilitation resource.

of the size of the 24-hour residential care facility (8 residents) the level of care provided is more aligned to 1-1 or 1-2 care with good staff continuity.
The residents' rooms are all individual and very generously sized with smart, contemporary bathrooms.
The managers are professional, lead their teams well and accessible at all times (phone or email) for discussions on any medical and general welfare.
The staff genuinely care about the residents and making their days feel a little bit brighter and more positive - this shines through - during the COVID crisis, a small core team worked gruelling shifts (27+ hrs each) to ensure everyone pulled through - they went above and beyond!

our mum is being treated the way we would want to be treated.
Lovely food, great management, great staff and lovely and clean throughout, what more can we ask for.