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Care Provided by The Firefly Club
Type of Service
- Residential Home
- For a maximum of 8 Service Users
Primary Care Categories
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Good to Know
Owner
- Omega Elifar
- Private Owned
Person in charge
- Kellie Cawley(Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
Room Information
- Single Rooms (8)
Visiting
- Visitors by appointment. *Subject to government guidance
Parking
- Car Park on-site
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The Firefly Club Reviews (3)
Over all time The Firefly Club has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Firefly Club
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Review from Caroline S (Friend of Resident) published on 4 August 2020 Submitted via Website•
Overall Experience
My friend has vascular dementia and stroke deficits and suffers with a great deal of anxiety and can sometimes be tearful and difficult to keep calm. The staff are very patient and recognise the signs of escalating anxiety at an early stage and intervene appropriately with distraction techniques. There are a variety of activities throughout the day for residents, which my friend enjoys enormously. Firefly is small and has a real feeling of being in a regular home rather than a care home. The facilities are superb. The Hub, which is an activities room separate from the lounge, hosts various activities such as games, music events and films for those who wish to take part, and the hydrotherapy pool is a wonderful rehabilitation resource.
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No Rating
Review from Jacqui S (Daughter of Resident) published on 30 July 2020 Submitted via Website•
Overall Experience
Firefly was the only provider we found, local to where we live, that could care for our mothers very complex physical and emotional 'post-stroke' challenges.
The facility is new, stylish and well designed and not at all like a 'typical' elderly care home. The atmosphere is upbeat, friendly and because of the size of the 24-hour residential care facility (8 residents) the level of care provided is more aligned to 1-1 or 1-2 care with good staff continuity.
The residents' rooms are all individual and very generously sized with smart, contemporary bathrooms.
The managers are professional, lead their teams well and accessible at all times (phone or email) for discussions on any medical and general welfare.
The facility is new, stylish and well designed and not at all like a 'typical' elderly care home. The atmosphere is upbeat, friendly and because of the size of the 24-hour residential care facility (8 residents) the level of care provided is more aligned to 1-1 or 1-2 care with good staff continuity.
The residents' rooms are all individual and very generously sized with smart, contemporary bathrooms.
The managers are professional, lead their teams well and accessible at all times (phone or email) for discussions on any medical and general welfare.
The staff genuinely care about the residents and making their days feel a little bit brighter and more positive - this shines through - during the COVID crisis, a small core team worked gruelling shifts (27+ hrs each) to ensure everyone pulled through - they went above and beyond!
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Review from Jonathan W (Son of Resident) published on 23 July 2020 Submitted via Website•
Overall Experience
I cannot praise them enough for the care, support and dedication they’ve shown us all as a family, especially through these very difficult times (coronavirus).
They are always at the end of the phone and communicate and inform us all the way.
Nothing is to difficult, and we are just so grateful our mum is being treated the way we would want to be treated.
They are always at the end of the phone and communicate and inform us all the way.
Nothing is to difficult, and we are just so grateful our mum is being treated the way we would want to be treated.
Lovely food, great management, great staff and lovely and clean throughout, what more can we ask for.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 July 2025Overall
Requires improvement
Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for The Firefly Club.
Upcoming Events
There are no upcoming events for The Firefly Club.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Firefly Club.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Firefly Club
What types of Care is The Firefly Club registered for?
Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Firefly Club have?
There are 8 Single Rooms.
What are the Facilities & Services at The Firefly Club?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Firefly Club to the centre of Bordon?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Firefly Club to verify any information. View our terms and conditions. The Firefly Club has a Basic Service -more info.