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Situated in Willenhall, near Wolverhampton, the home is a few minutes’ walk from a post office, a chemist and a variety of local shops, as well as the Bentley Hay Nature Reserve.
Each bedroom contains a fully adjustable bed, a...
Willow Rose is a newly developed, modern care home that opened in 2019 and accommodates up to 73 older people. Care includes residential, dementia and nursing care, from respite to long-term stays.
Situated in Willenhall, near Wolverhampton, the home is a few minutes’ walk from a post office, a chemist and a variety of local shops, as well as the Bentley Hay Nature Reserve.
Each bedroom contains a fully adjustable bed, a flat-screen television, a call point, Wi-Fi, storage a desk and an en-suite wet room. Immaculately decorated kitchenettes, dining and lounge areas are spread across the four floors, all accessible with by a lift.
There is a dedicated activities room and a hair salon with a weekly hairdresser offering all hair services. Residents are supported and encouraged to continue their current hobbies and to try new things.
A weekly menu is produced to provide a range of choices for home-cooked and nutritionally balanced food. Individual meals are created for those with dietary requirements.
Care Provided by Willow Rose Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 73 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Willow Rose Care Home to confirm what's included and get a personalised quote:
Nursing fees quoted will require Funded Nursing Care to be added.
The price(s) shown are provided by the care home. Contact Willow Rose Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MACC Care Ltd
- Private Owned
Person in charge
- Cristina Buie (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (73)
- Single Rooms with ensuite Wet Room (73)
Visiting
- There is no limitation on visiting hours but please be mindful during meal times.
Parking
- There is ample parking space including disabled car park spaces
Willow Rose Care Home Reviews (86)
Willow Rose Care Home has a Review Score of 9.8 (9.822) out of 10, based on 56 reviews in the last 2 years.
Over all time Willow Rose Care Home has 86 reviews.
Staff were sensitive towards me when I asked to visit during the current Covid-19 situation. I...
Staff were sensitive towards me when I asked to visit during the current Covid-19 situation. I was treated with the utmost dignity throughout my visits. I found the environment calm, well organised and highly professional.
Willow Rose Care Home in Willenhall is a professional, caring establishment. My father has been resident there since December 2019. All the staff are kind, considerate and exceptionally attentive to his particular needs. I would not hesitate to recommend this care provider to my colleagues/friends....
Willow Rose Care Home in Willenhall is a professional, caring establishment. My father has been resident there since December 2019. All the staff are kind, considerate and exceptionally attentive to his particular needs. I would not hesitate to recommend this care provider to my colleagues/friends. Well done the Willow Rose team at Willenhall, keep doing what you do! Thank you for your support.
The home is lovely just from the outside. Inside is beautiful. Everything is there for the residents' needs and more. I am happy my sister has got somewhere like this to be cared for. No need for any change overall.
The home is lovely just from the outside. Inside is beautiful. Everything is there for the residents' needs and more. I am happy my sister has got somewhere like this to be cared for. No need for any change overall.
Thank you for your review. I am so pleased you are happy. I appreciate the anxiety of a loved one going in to care can cause. My door is always open if you ever need anything.
I came to visit my sister, first time, I visited her room, beautiful, also very clean and modern. When I came into the care home I couldn't get over it all. Reception was very helpful. Never seen a care home as beautiful as this.
I came to visit my sister, first time, I visited her room, beautiful, also very clean and modern. When I came into the care home I couldn't get over it all. Reception was very helpful. Never seen a care home as beautiful as this.
Thank you for sharing your experience of Willow Rose. The staff are always willing to help in any way they can, irrespective of their job role and my door is always open if you ever need me.
My nan moved into Willow Rose six weeks ago from another care home. The home is of a high standard as its brand new, but the care offered meets the same high standard - 5-star, first-class care. Honestly, the best move I've ever made for my nan; who is 102 with dementia. Nurses and carers alike are...
My nan moved into Willow Rose six weeks ago from another care home. The home is of a high standard as its brand new, but the care offered meets the same high standard - 5-star, first-class care. Honestly, the best move I've ever made for my nan; who is 102 with dementia. Nurses and carers alike are absolutely fantastic. Massive thanks to them all already - manager, loved her to bits!
Thank you for this review. At Willow Rose we strive to ensure everyone is well cared for and happy.
With my mom being at Willow Rose Care Home I am extremely pleased and happy with staff and facilities. Best choice by far, would recommend to anyone I know. Mom's needs are met. It is one big family. Thank you.
With my mom being at Willow Rose Care Home I am extremely pleased and happy with staff and facilities. Best choice by far, would recommend to anyone I know. Mom's needs are met. It is one big family. Thank you.
Thank you for your kind words, we always thrive to provide the best care for our residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (98) & Events (2)
- 18 Mar 2026
Residents at Willow Rose have been hard at work creating something truly special — homemade strawberry jam, crafted with care, creativity, and a strong sense of community spirit. The initiative...
- 15 Mar 2026
On 23rd May, during Dementia Action Week, our Customer Relations Executive Lizzie will be taking a huge leap from 10,000 feet to raise money for Alzheimer’s Society. Lizzie is hoping...
- 15 Mar 2026
Our residents and team at Willow Rose enjoyed a fantastic visit to Morrisons, where they proudly stepped into the role of “new apprentices” — helping customers scan and pack their...
- 26 Oct 2026Organiser: Willow Rose Care Home
- 30 Oct 2026Organiser: Willow Rose Care Home
Awards / Recognitions (3)
- 30 Jan 2026Recipient: MACC Care Ltd
- 31 Jan 2024Recipient: MACC Care Ltd
- 30 Jun 2021Recipient: MACC Care Ltd
Accreditations
There are no accreditations posted yet for Willow Rose Care Home.
Meet the Team (10)

Hi, my name is Cristina, and I am the Home Manager at Willow Rose Care Home.
I am very dedicated to my job role and will always strive for the best,...
Hi, my name is Cristina, and I am the Home Manager at Willow Rose Care Home.
I am very dedicated to my job role and will always strive for the best, enabling residents to live the best life they wish for.
I would love to meet with you or your loved one and show them around our wonderful home here at Willow Rose

Hello, my name is Beth and I am the Deputy Manager here at Willow Rose. I work closely alongside our Registered Manager, Christina, to ensure that...
Hello, my name is Beth and I am the Deputy Manager here at Willow Rose. I work closely alongside our Registered Manager, Christina, to ensure that all our residents receive the highest standard of care throughout their time with us.
I have worked in the care sector for 12 years and am deeply passionate about my role. I take great pleasure in leading, supporting, and guiding the team, and I pride myself on delivering high-quality, person-centred care to our residents. I am also committed to ensuring that families feel supported, welcomed, and fully involved in their loved one’s care, while helping to create a warm, welcoming, and homely environment that people can truly call home.
I look forward to meeting you all at Willow Rose.

Hello, my name is Natalie, and I’m the Customer Relations Executive here at Willow Rose. In my role, I work closely with residents, families and...
Hello, my name is Natalie, and I’m the Customer Relations Executive here at Willow Rose. In my role, I work closely with residents, families and colleagues to ensure everyone feels informed, supported and valued. From welcoming new residents and supporting enquiries to organising events and gathering feedback, I help create a positive experience for those who choose Willow Rose as their home. I also work closely with the local community to build strong connections, because Willow Rose isn’t just a care home—it’s an extended family, full of community, love, laughter, and friendships.
What I enjoy most about working in care is building meaningful relationships and knowing that my role contributes to residents’ wellbeing and peace of mind. It is incredibly rewarding to be part of a team that makes a genuine difference every day at Willow Rose.

I have been part of our wonderful home since it first opened in 2019. I’m always happy to meet with residents and their families, offering clear...
I have been part of our wonderful home since it first opened in 2019. I’m always happy to meet with residents and their families, offering clear guidance and support with any financial enquiries before their loved one moves in.
I also enjoy spending time with residents, families and loved ones.
I look forward to welcoming you soon.

I’m the Receptionist here at Willow Rose, and I absolutely love welcoming residents, relatives, and visitors to our home. Making sure everyone feels...
I’m the Receptionist here at Willow Rose, and I absolutely love welcoming residents, relatives, and visitors to our home. Making sure everyone feels comfortable and cared for during their visits is one of my favourite parts of the role.
I also enjoy giving tours of our beautiful home—it’s a pleasure to show people around and share the warmth of our little Willow Rose family.

Hi, my name is Nikki, and I’m the Care Coordinator here at Willow Rose Care Home. I work alongside our Manager, Cristina, to lead and support our...
Hi, my name is Nikki, and I’m the Care Coordinator here at Willow Rose Care Home. I work alongside our Manager, Cristina, to lead and support our care teams in providing high-quality, person-centred care to our residents. I was honoured to be named the winner of the Home Care Coordinator Award at the Great British Care Awards 2025 for the entire West Midlands region — a recognition I’m incredibly proud to have received. I am also a massive Wolves Fan.

Hello, my name is Hollie, and I’m the Activities Assistant at Willow Rose Care Home. I am passionate about creating meaningful and enjoyable...
Hello, my name is Hollie, and I’m the Activities Assistant at Willow Rose Care Home. I am passionate about creating meaningful and enjoyable activities that bring joy, laughter, and lasting memories to our residents.
At Willow Rose, our activities are shaped by the interests and voices of the people who live here, ensuring every day is fulfilling and tailored to what makes our residents happiest. I particularly enjoy connecting with residents, their families, and our local community, making sure each day is filled with engagement, fun, laughter, smiles, and companionship.
Nothing brings me greater joy than seeing our residents thrive, laugh, and create cherished memories in a warm, homely, and welcoming environment.

Hi, I’m Cristian, and I’m part of the maintenance team here at Willow Rose Care Home. My role is to ensure the home is maintained to the highest standard, so residents can enjoy a safe, homely, and welcoming environment they can call home.

Hi, I'm Leanne, the Head of Hospitality. I ensure our residents enjoy a clean, safe, and comfortable place they can truly call home. As part of my...
Hi, I'm Leanne, the Head of Hospitality. I ensure our residents enjoy a clean, safe, and comfortable place they can truly call home. As part of my role, I oversee the Head Chef and Kitchen Team, Laundry, Housekeeping, and the Maintenance Team. I love what I do because no two days are ever the same, and I especially enjoy spending time with our residents, who are always eager to get involved.

Hello, my name is Janet, and I am one of the residents here at Willow Rose Care Home.
You may occasionally see me at reception when you visit, or...
Hello, my name is Janet, and I am one of the residents here at Willow Rose Care Home.
You may occasionally see me at reception when you visit, or even hear me answering the phone! With my previous office experience, I feel confident in the role and believe I’m a natural fit for it.
I really enjoy working alongside Jamie and T at reception. It brings back fond memories of my time working in a call centre. Being part of the reception team gives me a real sense of purpose, and I love meeting all the lovely people who come to visit us.
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