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Situated in Willenhall, near Wolverhampton, the home is a few minutes’ walk from a post office, a chemist and a variety of local shops, as well as the Bentley Hay Nature Reserve.
Each bedroom contains a fully adjustable bed, a...
Willow Rose is a newly developed, modern care home that opened in 2019 and accommodates up to 73 older people. Care includes residential, dementia and nursing care, from respite to long-term stays.
Situated in Willenhall, near Wolverhampton, the home is a few minutes’ walk from a post office, a chemist and a variety of local shops, as well as the Bentley Hay Nature Reserve.
Each bedroom contains a fully adjustable bed, a flat-screen television, a call point, Wi-Fi, storage a desk and an en-suite wet room. Immaculately decorated kitchenettes, dining and lounge areas are spread across the four floors, all accessible with by a lift.
There is a dedicated activities room and a hair salon with a weekly hairdresser offering all hair services. Residents are supported and encouraged to continue their current hobbies and to try new things.
A weekly menu is produced to provide a range of choices for home-cooked and nutritionally balanced food. Individual meals are created for those with dietary requirements.
Care Provided by Willow Rose Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 73 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Willow Rose Care Home to confirm what's included and get a personalised quote:
Nursing fees quoted will require Funded Nursing Care to be added.
The price(s) shown are provided by the care home. Contact Willow Rose Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MACC Care Ltd
- Private Owned
Person in charge
- Cristina Buie (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (73)
- Single Rooms with ensuite Wet Room (73)
Visiting
- There is no limitation on visiting hours but please be mindful during meal times.
Parking
- There is ample parking space including disabled car park spaces
Willow Rose Care Home Reviews (87)
Willow Rose Care Home has a Review Score of 9.8 (9.804) out of 10, based on 57 reviews in the last 2 years.
Over all time Willow Rose Care Home has 87 reviews.
The home is very clean with no odours. Staff are friendly and seem to try hard to accomodate your needs. Residents seem to be clean, no unshaven men or untidy clothing. My sister finds the food not to her liking, but staff have offered to try and accomodate her likes. She is unhappy away from her...
The home is very clean with no odours. Staff are friendly and seem to try hard to accomodate your needs. Residents seem to be clean, no unshaven men or untidy clothing. My sister finds the food not to her liking, but staff have offered to try and accomodate her likes. She is unhappy away from her house and has a negative attitude at this time. Myself & her Sons have no complaints at the moment. Standards at the home appear to be high.
Thank you so much for your kind and thoughtful review. We're pleased to hear that you and your family are happy with the standards of care, cleanliness and the support our staff provide. We truly appreciate your feedback and will continue doing our very best to make your sister feel comfortable, supported and at home.
The kind of home you would want your loved ones to be in. Cannot fault it
The kind of home you would want your loved ones to be in. Cannot fault it
Thank you so much for your lovely words! That's exactly the feeling we want to create - a warm, welcoming and comfortable home where loved ones feel truly cared for.
This was my first visit to Willow Rose and first impressions were very good. Spacious, bright and greeted by friendly, well presented staff. My mothers room was large and airy with a large window and modern bathroom. The staff obviously knew my mother well and are taking good care of her and her...
This was my first visit to Willow Rose and first impressions were very good. Spacious, bright and greeted by friendly, well presented staff. My mothers room was large and airy with a large window and modern bathroom. The staff obviously knew my mother well and are taking good care of her and her needs. Overall I am very pleased with the home, the care and the standard of professionalism of the staff.
I am delighted to hear you had such a positive first impression of the home and, most importantly, that you feel reassured your mother is well cared for and that our team understands her individual...
Thank you for taking the time to share such a lovely review after your first visit to Willow Rose.I am delighted to hear you had such a positive first impression of the home and, most importantly, that you feel reassured your mother is well cared for and that our team understands her individual needs.
Creating a welcoming environment where residents feel safe, comfortable and genuinely cared for is extremely important to us. We greatly appreciate your kind comments about our staff's professionalism and friendliness, and I will be pleased to share your feedback with the whole team.
Thank you again for your kind words and for trusting us to care for your mother. We look forward to welcoming you back to Willow Rose again soon.
My grandmother is a resident at Willow Rose, and we couldn't be happier with the care she receives. The standard of care is exceptional, and it gives our family such peace of mind knowing that she is so well looked after.
All of the staff are incredibly kind, caring and attentive, and it's clear...
My grandmother is a resident at Willow Rose, and we couldn't be happier with the care she receives. The standard of care is exceptional, and it gives our family such peace of mind knowing that she is so well looked after.
All of the staff are incredibly kind, caring and attentive, and it's clear how much they genuinely care about the residents. It's wonderful to see my grandmother happy, comfortable and surrounded by such a lovely team.
We are so grateful to everyone at Willow Rose for everything they do and would highly recommend the home to other families.
Thank you so much for your kind and heartfelt words. We're delighted to hear that your grandmother is happy and well cared for at Willow Rose. Our team truly appreciates your lovely feedback, and it means so much to know that we've given your family peace of mind. Thank you for your trust and recommendation!
We have been extremely happy with the care and support provided by Willow Rose for my mother in law. It is so reassuring to know that she is being well looked after and the staff are so caring and willing to go the extra mile. From the care, food, activities and overall warm and welcoming...
We have been extremely happy with the care and support provided by Willow Rose for my mother in law. It is so reassuring to know that she is being well looked after and the staff are so caring and willing to go the extra mile. From the care, food, activities and overall warm and welcoming environment, me and my family couldn't be happier. Thank you Willow Rose!
Thank you so much for your wonderful review! We are absolutely delighted to hear how happy you and your family are with the care and support your mother-in-law receives at Willow Rose. It means so much to know that you feel reassured and confident that she is being well cared for.
We will be...
Thank you so much for your wonderful review! We are absolutely delighted to hear how happy you and your family are with the care and support your mother-in-law receives at Willow Rose. It means so much to know that you feel reassured and confident that she is being well cared for.
We will be sure to share your kind words with the whole team - they will mean a great deal to everyone. Thank you for trusting us to care for your mother-in-law.
We have recently moved my sister from a care home in Wales. The contrast in care is amazing. She is now cared for by staff who really do care. From the moment she arrived she has been looked after in a much more superior and professional way. The change in my sister is very encouraging, she is...
I would not hesitate in recommending Willow Rose.
One small gripe the entrance garden is in need of some TLC.
Thank you so much for taking the time to share such a lovely and heartfelt review and honest feedback. It means a great deal to the whole team at Willow Rose to hear how positively your sister has settled in and how much of a difference you have noticed in her wellbeing. We are so pleased that you...
Thank you so much for taking the time to share such a lovely and heartfelt review and honest feedback. It means a great deal to the whole team at Willow Rose to hear how positively your sister has settled in and how much of a difference you have noticed in her wellbeing. We are so pleased that you feel she is being cared for with kindness, compassion and professionalism. Our residents' wellbeing is at the heart of everything we do, and your kind words are a wonderful reflection of the dedication of our team.
After a difficult time coming to.terms that I could no longer continue the 24 hour care for my father I chose to place him in the care of the amazing care staff on 2nd floor dementia at Willow Rose. Since he has been living there I sincerely cannot fault the genuine care he receives from the...
After a difficult time coming to.terms that I could no longer continue the 24 hour care for my father I chose to place him in the care of the amazing care staff on 2nd floor dementia at Willow Rose. Since he has been living there I sincerely cannot fault the genuine care he receives from the carers. He has developed a great rapport with staff and feels comfortable in their presence. As I live local and visit regular I have noted that both lounges are always manned by staff that residents are taken to toilets on request and comforted when distressed. The staff not only support the residents but play a wonderful role in support for friends and family too. The home itself has a full daily schedule of activities, fabulous home cooked meals, beautiful rooms and decorated to a high standard. I feel at ease knowing my father is so well liked and the carers go above and beyond to make conversation with his to take that time to know all about him. I am very happy.
Thank you so much for taking the time to share such a heartfelt review. We are truly grateful for your kind words and are delighted to hear how happy and reassured you feel about your father's care at Willow Rose.
Our team is passionate about providing compassionate, person-centred care, and it...
Thank you so much for taking the time to share such a heartfelt review. We are truly grateful for your kind words and are delighted to hear how happy and reassured you feel about your father's care at Willow Rose.
Our team is passionate about providing compassionate, person-centred care, and it means so much to know that the genuine relationships our carers build with residents and their families make such a positive difference. We're especially pleased to hear that your father has developed such a lovely rapport with the team and feels comfortable and at home in their presence.
Thank you also for recognising the dedication of our staff, as well as the activities, home-cooked meals and environment we strive to provide. Supporting families through what can be an incredibly difficult transition is an important part of what we do, and we're so pleased that you feel supported too.
We'll be sure to share your wonderful feedback with our team. It will mean a great deal!
My experience of Willow Rose Care Home is that it is welcoming and homely. The Home is kept beautifully clean and tidy. The staff, including admin staff, cleaners, laundry, chefs, carers, nursing staff and activity organisers all work very hard to make this happen. A very big THANK YOU to all of...
My Aunt has lived in the Hatherton Suite for the last 6 months and is extremely happy and settled. She is positively thriving and enjoying life again!
She enjoys the variety of food provided and joins in with all the regular activities e.g. knitting club, cooking, exercise sessions. She also looks forward to the music events and occasional trips out arranged for the residents.
The carers are kind and compassionate and have a lovely relationship with the residents, making them feel safe and secure, especially when challenges arise. Family members are welcomed at any time and encouraged to attend and join in any of the events arranged.
In short, my Aunt is now 'Living Her Best Life'!!
Thank you so much for taking the time to share such a thoughtful and heartfelt review.
We are delighted to hear that your aunt has settled so well at Willow Rose and is enjoying such a happy and fulfilling life with us. Knowing that she feels safe, supported, and able to take part in the...
Thank you so much for taking the time to share such a thoughtful and heartfelt review.
We are delighted to hear that your aunt has settled so well at Willow Rose and is enjoying such a happy and fulfilling life with us. Knowing that she feels safe, supported, and able to take part in the activities she enjoys means so much to our entire team.
Your kind words about our colleagues across every department-from care, nursing and activities to housekeeping, laundry, catering and administration-will be shared with them all. They work incredibly hard to create a warm, welcoming environment, and it's wonderful to know their dedication has made such a positive difference to your aunt and your family.
Thank you again for your lovely feedback and for placing your trust in Willow Rose Care Home. We look forward to continuing to support your aunt and creating many more happy memories together!
They encourage her to take part in lots of activities (which there are many). The staff are always on hand to sort any problems or worries I may...
They encourage her to take part in lots of activities (which there are many). The staff are always on hand to sort any problems or worries I may have. They keep me well informed regarding any health concerns etc.
It's wonderful to know she is enjoying the wide...
Thank you for taking the time to leave such a lovely review. We're delighted to hear that your aunty has settled in well since joining us in December and that you've been happy with the care and support provided by our staff and management team.It's wonderful to know she is enjoying the wide range of activities available, as keeping our residents engaged and happy is very important to us. We're also pleased that you feel supported and well informed, as maintaining good communication with families is something we truly value.
Your kind words mean a great deal to the whole team, and we look forward to continuing to provide the best possible care for your aunty.
1st class service from all staff members every one has made moms transition to willow rose Willenhall effortless so many smiles can't thank staff enough thank you so much for making our mom welcome facilities every think is there
1st class service from all staff members every one has made moms transition to willow rose Willenhall effortless so many smiles can't thank staff enough thank you so much for making our mom welcome facilities every think is there
Thank you so much for your lovely review. We're delighted to hear that your mom's transition to Willow Rose Willenhall has been effortless and welcoming. It means a great deal to our whole team to know that their care, support, and smiles have made such a positive difference for your family.
We...
Thank you so much for your lovely review. We're delighted to hear that your mom's transition to Willow Rose Willenhall has been effortless and welcoming. It means a great deal to our whole team to know that their care, support, and smiles have made such a positive difference for your family.
We truly appreciate your kind words and are so pleased that both the facilities and the atmosphere have helped your mom feel at home. Thank you again for placing your trust in us.
On his arrival he...
On his arrival he seemed to settle in well. All the staff are friendly and very professional. The care home itself is a warm and welcoming place with a very positive energy. The Nursing staff are very efficient and always keep you informed with the residents progress. The bedrooms are really cosy with a homely feel and personal items such as photographs in frames can be added.
Willow Rose do alot of activities for their residents to keep them entertained during the day. They also have an added bonus of a a cinema plus a gym. The nursing floor is well maintained and monitored at all times for residents who aren't able to get out of bed. It gets full marks from me!
Thank you so much for taking the time to share such a thoughtful review. We are truly delighted to hear that your dad has settled so well at Willow Rose and that both he and your family have had such a positive experience with us.
We understand how important it is to find the right environment...
Thank you so much for taking the time to share such a thoughtful review. We are truly delighted to hear that your dad has settled so well at Willow Rose and that both he and your family have had such a positive experience with us.
We understand how important it is to find the right environment after difficult experiences elsewhere, so your kind words mean a great deal to our entire team. It's wonderful to hear that you feel the warmth, positivity and professionalism that we strive to provide every day.
Your comments about our nursing staff, activities, and homely atmosphere will be shared with the whole team, who work incredibly hard to ensure all residents feel safe, comfortable and valued. We are especially pleased that your dad is enjoying life at Willow Rose.
Thank you again for your trust and recommendation - it truly means the world to us.
Dad was a resident for 3 months following an earlier fall. The staff were very supportive of his needs and helped him to gain back his confidence and get some fitness back. He enjoyed all the activities and made a lot of new friends both staff and other residents. He was given plenty of...
Dad was a resident for 3 months following an earlier fall. The staff were very supportive of his needs and helped him to gain back his confidence and get some fitness back. He enjoyed all the activities and made a lot of new friends both staff and other residents. He was given plenty of encouragement with his personal care, activities and settling into his new surroundings. We feel his has given him the ability to return home safely.
Helping our residents feel...
Thank you so much for your kind words. It was truly a pleasure to support your dad during his stay with us. We're delighted to hear that he regained his confidence, enjoyed the activities, and built meaningful connections with both staff and fellow residents.Helping our residents feel comfortable, encouraged, and supported in their journey is incredibly important to us, so it's wonderful to know your dad felt that throughout his time here. We're especially pleased that he's been able to return home safely and regain his independence that's a fantastic outcome (even though we miss him)
We wish him all the very best moving forward, and please don't hesitate to reach out if we can support you both again in the future.
My experience with Willow Rose Care Home is when you visit your residents, I find you are welcoming and everyone is friendly. My sister is well cared for in every way. She is happy and content in what she now calls her home, every member of staff looks after residents with care and dignity....
My experience with Willow Rose Care Home is when you visit your residents, I find you are welcoming and everyone is friendly. My sister is well cared for in every way. She is happy and content in what she now calls her home, every member of staff looks after residents with care and dignity. Everything about Willow Rose is excellent in every way. All staff look after my sister with care and love and I would like to thank everyone for their efforts.
We are especially pleased to know that you find our team welcoming and that the care, dignity, and...
Thank you so much for your kind and thoughtful words. It truly means a great deal to all of us at Willow Rose Care Home to hear that your sister feels happy, comfortable, and at home with us.We are especially pleased to know that you find our team welcoming and that the care, dignity, and compassion we strive to provide are reflected in your experience. Your appreciation will be shared with all our staff, who are deeply committed to supporting each resident with kindness and respect.
Its like a community and everyone is so friendly and kind.
The staff have been amazing with him, sorting out any issues he has as his dementia can be quite complex at times.
They are always there for him helping him to stay...
Its like a community and everyone is so friendly and kind.
The staff have been amazing with him, sorting out any issues he has as his dementia can be quite complex at times.
They are always there for him helping him to stay as independant as he can be which means alot for him.
This was the best thing for my dad moving from his old care home.
Thank you so much for your kind and thoughtful review. We're truly delighted to hear that your dad has settled in so well at Willow Rose and feels part of the community-that means a great deal to us.
Our team works hard to provide compassionate, person-centred care, and it's wonderful to know...
Thank you so much for your kind and thoughtful review. We're truly delighted to hear that your dad has settled in so well at Willow Rose and feels part of the community-that means a great deal to us.
Our team works hard to provide compassionate, person-centred care, and it's wonderful to know they've been able to support your dad, especially given the complexities of his dementia, while helping him maintain his independence.
We're so pleased that the move has been such a positive step for him. Thank you again for trusting us with his care and for taking the time to share your experience-it really means a lot to our whole team.
I visit my friend at least once a week and always made welcome by friendly staff. My friend is contented living there, and says the food is good. I have been to bingo, games, and singers and it always good and fun for the residents. She also enjoys having her hair done and other activities. Special...
I visit my friend at least once a week and always made welcome by friendly staff. My friend is contented living there, and says the food is good. I have been to bingo, games, and singers and it always good and fun for the residents. She also enjoys having her hair done and other activities. Special occasions are also celebrated there, Valentines Day, VE Day, Remembrance Day etc and would have no hesitation recommending Willow Rose.
Thank you so much for your kind review. We're delighted to hear your friend is happy at Willow Rose and that you enjoy visiting and joining in with activities.
It means a lot to us that you appreciate our team, events, and the care we provide. Thank you for your recommendation and support.
My Nan has been at Willow rose since January, she is well looked after and is really happy. The staff are always friendly and helpful, and there is always plenty of activities going on for the residents. I would recommend Willow rose highly.
My Nan has been at Willow rose since January, she is well looked after and is really happy. The staff are always friendly and helpful, and there is always plenty of activities going on for the residents. I would recommend Willow rose highly.
Thank you so much for your lovely review. We're so pleased to hear that your Nan has been happy at Willow Rose since joining us in January. It means a great deal to know that you feel she is well looked after and enjoying the activities on offer. Our team work very hard to create a warm, friendly...
Thank you so much for your lovely review. We're so pleased to hear that your Nan has been happy at Willow Rose since joining us in January. It means a great deal to know that you feel she is well looked after and enjoying the activities on offer. Our team work very hard to create a warm, friendly and supportive home for all our residents, so your kind words are truly appreciated. Thank you again for your recommendation.
My name is Dorothy, and I visit Janet. The staff are pleasant and helpful. We enjoy coming here. The home is very clean and warm. We also have a laugh with the other service users.
My name is Dorothy, and I visit Janet. The staff are pleasant and helpful. We enjoy coming here. The home is very clean and warm. We also have a laugh with the other service users.
Thank you so much for your kind words. We're delighted to hear that you enjoy your visits with us. It means a great deal to our team that you find the home clean, warm, and welcoming.
We're especially pleased that you've been able to share laughter and good times with other service users that sense of community is so important to us.
We look forward to welcoming you both again soon.
I love that my sister is in this nursing home; all the staff that I have come across are really friendly. I feel she has been well cared for. When she arrived, she had a large bed sore. This took time, but your staff managed to get rid of it, so I am most grateful, as she was in a lot of pain. The...
I love that my sister is in this nursing home; all the staff that I have come across are really friendly. I feel she has been well cared for. When she arrived, she had a large bed sore. This took time, but your staff managed to get rid of it, so I am most grateful, as she was in a lot of pain. The entertainment put on is exceptional. I note you do knitting, and l did ask if crochet could be introduced, my sister loves to do that.
It's especially meaningful to know that the care provided by us helped your sister recover from her bed sore that...
Thank you so much for your kind and thoughtful review. We're truly pleased to hear that you feel your sister is well cared for and that our team has made a positive impression on you.It's especially meaningful to know that the care provided by us helped your sister recover from her bed sore that she had before joining us and brought her comfort, our staff work very hard to ensure the wellbeing of every resident, and your feedback means a great deal to them.
We're also delighted that you're enjoying the entertainment and activities on offer. Thank you for your suggestion regarding crochet-this is a lovely idea, and we will certainly look into incorporating it into our activity programme so that your sister and others who enjoy it can take part.
Thank you again for your support and kind words.
Mom has settled in really well after coming in for respite has decided she wants to stay. She gets on well with most of the staff she has contact with. It has been good that we can opt to join mom for meals. She loves the food (except the fish and chips which are not quite chip shop). Since being...
Every blessing for all you do.
Thank you so much for your kind words. We're delighted to hear that your mom has settled in so well and feels at home with us-that means a great deal to the whole team. It's wonderful to know she's enjoying the food (we'll keep working on those fish and chips to get them closer to a chip shop!) and...
Thank you so much for your kind words. We're delighted to hear that your mom has settled in so well and feels at home with us-that means a great deal to the whole team. It's wonderful to know she's enjoying the food (we'll keep working on those fish and chips to get them closer to a chip shop!) and making the most of the communal spaces and friendships around her.We're also really pleased that you're able to join her for meals-those shared moments are so important. Your appreciation truly means a lot to our staff, who are dedicated to providing a warm and supportive environment for all our residents.
After a hard time before Christmas seeing the mother in law decline with dementia, she came to Willow Rose for some Respite Care. She is now in full time supported care at Willow Rose and the positive change in her has been amazing. The Team are amazing, positive and professional and you can see...
After a hard time before Christmas seeing the mother in law decline with dementia, she came to Willow Rose for some Respite Care. She is now in full time supported care at Willow Rose and the positive change in her has been amazing. The Team are amazing, positive and professional and you can see the family within the team and the people they care for. We recently attended a music bingo event and we did laugh and have a great time with mom. The video's on social media make us smile on a daily basis. So many thanks to you all you are amazing.11 out of 10 from us....
We understand how difficult that time must have been, and we're so pleased that she is now happy, settled,...
Thank you so much for your kind and heartfelt words. It truly means a lot to our whole team to hear about the positive difference Willow Rose has made for your mother-in-law and your family.We understand how difficult that time must have been, and we're so pleased that she is now happy, settled, and thriving with us. Our team works hard to create a supportive, family-like environment, so it's wonderful to know that this has come across in your experience.
It's also lovely to hear that you enjoyed the music Bingo together-moments like those are so special, and we're glad we could be part of them. We're delighted that our social media videos continue to bring a smile to your day too.
Thank you again for your trust and your incredibly generous "11 out of 10" rating-it means the world to us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (98) & Events (2)
- 18 Mar 2026
Residents at Willow Rose have been hard at work creating something truly special — homemade strawberry jam, crafted with care, creativity, and a strong sense of community spirit. The initiative...
- 15 Mar 2026
On 23rd May, during Dementia Action Week, our Customer Relations Executive Lizzie will be taking a huge leap from 10,000 feet to raise money for Alzheimer’s Society. Lizzie is hoping...
- 15 Mar 2026
Our residents and team at Willow Rose enjoyed a fantastic visit to Morrisons, where they proudly stepped into the role of “new apprentices” — helping customers scan and pack their...
- 26 Oct 2026Organiser: Willow Rose Care Home
- 30 Oct 2026Organiser: Willow Rose Care Home
Awards / Recognitions (3)
- 30 Jan 2026Recipient: MACC Care Ltd
- 31 Jan 2024Recipient: MACC Care Ltd
- 30 Jun 2021Recipient: MACC Care Ltd
Accreditations
There are no accreditations posted yet for Willow Rose Care Home.
Meet the Team (10)

Hi, my name is Cristina, and I am the Home Manager at Willow Rose Care Home.
I am very dedicated to my job role and will always strive for the best,...
Hi, my name is Cristina, and I am the Home Manager at Willow Rose Care Home.
I am very dedicated to my job role and will always strive for the best, enabling residents to live the best life they wish for.
I would love to meet with you or your loved one and show them around our wonderful home here at Willow Rose

Hello, my name is Beth and I am the Deputy Manager here at Willow Rose. I work closely alongside our Registered Manager, Christina, to ensure that...
Hello, my name is Beth and I am the Deputy Manager here at Willow Rose. I work closely alongside our Registered Manager, Christina, to ensure that all our residents receive the highest standard of care throughout their time with us.
I have worked in the care sector for 12 years and am deeply passionate about my role. I take great pleasure in leading, supporting, and guiding the team, and I pride myself on delivering high-quality, person-centred care to our residents. I am also committed to ensuring that families feel supported, welcomed, and fully involved in their loved one’s care, while helping to create a warm, welcoming, and homely environment that people can truly call home.
I look forward to meeting you all at Willow Rose.

Hello, my name is Natalie, and I’m the Customer Relations Executive here at Willow Rose. In my role, I work closely with residents, families and...
Hello, my name is Natalie, and I’m the Customer Relations Executive here at Willow Rose. In my role, I work closely with residents, families and colleagues to ensure everyone feels informed, supported and valued. From welcoming new residents and supporting enquiries to organising events and gathering feedback, I help create a positive experience for those who choose Willow Rose as their home. I also work closely with the local community to build strong connections, because Willow Rose isn’t just a care home—it’s an extended family, full of community, love, laughter, and friendships.
What I enjoy most about working in care is building meaningful relationships and knowing that my role contributes to residents’ wellbeing and peace of mind. It is incredibly rewarding to be part of a team that makes a genuine difference every day at Willow Rose.

I have been part of our wonderful home since it first opened in 2019. I’m always happy to meet with residents and their families, offering clear...
I have been part of our wonderful home since it first opened in 2019. I’m always happy to meet with residents and their families, offering clear guidance and support with any financial enquiries before their loved one moves in.
I also enjoy spending time with residents, families and loved ones.
I look forward to welcoming you soon.

I’m the Receptionist here at Willow Rose, and I absolutely love welcoming residents, relatives, and visitors to our home. Making sure everyone feels...
I’m the Receptionist here at Willow Rose, and I absolutely love welcoming residents, relatives, and visitors to our home. Making sure everyone feels comfortable and cared for during their visits is one of my favourite parts of the role.
I also enjoy giving tours of our beautiful home—it’s a pleasure to show people around and share the warmth of our little Willow Rose family.

Hi, my name is Nikki, and I’m the Care Coordinator here at Willow Rose Care Home. I work alongside our Manager, Cristina, to lead and support our...
Hi, my name is Nikki, and I’m the Care Coordinator here at Willow Rose Care Home. I work alongside our Manager, Cristina, to lead and support our care teams in providing high-quality, person-centred care to our residents. I was honoured to be named the winner of the Home Care Coordinator Award at the Great British Care Awards 2025 for the entire West Midlands region — a recognition I’m incredibly proud to have received. I am also a massive Wolves Fan.

Hello, my name is Hollie, and I’m the Activities Assistant at Willow Rose Care Home. I am passionate about creating meaningful and enjoyable...
Hello, my name is Hollie, and I’m the Activities Assistant at Willow Rose Care Home. I am passionate about creating meaningful and enjoyable activities that bring joy, laughter, and lasting memories to our residents.
At Willow Rose, our activities are shaped by the interests and voices of the people who live here, ensuring every day is fulfilling and tailored to what makes our residents happiest. I particularly enjoy connecting with residents, their families, and our local community, making sure each day is filled with engagement, fun, laughter, smiles, and companionship.
Nothing brings me greater joy than seeing our residents thrive, laugh, and create cherished memories in a warm, homely, and welcoming environment.

Hi, I’m Cristian, and I’m part of the maintenance team here at Willow Rose Care Home. My role is to ensure the home is maintained to the highest standard, so residents can enjoy a safe, homely, and welcoming environment they can call home.

Hi, I'm Leanne, the Head of Hospitality. I ensure our residents enjoy a clean, safe, and comfortable place they can truly call home. As part of my...
Hi, I'm Leanne, the Head of Hospitality. I ensure our residents enjoy a clean, safe, and comfortable place they can truly call home. As part of my role, I oversee the Head Chef and Kitchen Team, Laundry, Housekeeping, and the Maintenance Team. I love what I do because no two days are ever the same, and I especially enjoy spending time with our residents, who are always eager to get involved.

Hello, my name is Janet, and I am one of the residents here at Willow Rose Care Home.
You may occasionally see me at reception when you visit, or...
Hello, my name is Janet, and I am one of the residents here at Willow Rose Care Home.
You may occasionally see me at reception when you visit, or even hear me answering the phone! With my previous office experience, I feel confident in the role and believe I’m a natural fit for it.
I really enjoy working alongside Jamie and T at reception. It brings back fond memories of my time working in a call centre. Being part of the reception team gives me a real sense of purpose, and I love meeting all the lovely people who come to visit us.
Frequently Asked Questions about Willow Rose Care Home
What types of Care is Willow Rose Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Willow Rose Care Home have?
There are 73 Single Rooms.
What are the Facilities & Services at Willow Rose Care Home?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Willow Rose Care Home to the centre of Willenhall?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Rose Care Home to verify any information. View our terms and conditions. Willow Rose Care Home has an Enhanced Service -what an Enhanced Service includes.