Woodland Manor Care Home

Micholls Avenue, Chalfont St Peter, Gerrards Cross SL9 0EB
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9.8 141 Reviews
  • Woodland Manor Care Home, Gerrards Cross
Woodland Manor is situated in the charming village of Chalfont St Peter, set in beautifully landscaped gardens where residents can enjoy plenty of outdoor space. Providing expert residential, dementia, nursing and respite care 24 hours a day, the home supports individuals with wide-ranging needs.

There is an excellent choice of activities to keep mind and body active courtesy of a dedicated activities and wellbeing team, and a minibus ensures residents can enjoy regular trips and outings.

Every resident has a spacious private bedroom with ensuite wet room, and there are plenty of communal areas for residents and their relatives to enjoy, including a variety of lounges and dining rooms, a private dining room for special occasions, a hair salon and nail bar, an activities room, a café and even a cinema.
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Care Provided by Woodland Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Those care needs

Contact Woodland Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodland Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cristian Grosav (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Woodland Manor Care Home Reviews (141)

9.8

Woodland Manor Care Home has a Review Score of 9.8 (9.833) out of 10, based on 44 reviews in the last 2 years.
Over all time Woodland Manor Care Home has 141 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Woodland Manor Care Home
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Total of 141, showing 61-80
Review from Liz V (Relative of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like you to be aware that the care home were unable to call me when my Dad was dying because I have a French mobile phone number.
I am bitterly disappointed that I was not called as I wanted to sit with my Dad during his last few hours.
Perhaps you will review and change your protocol regarding
calling international phone numbers and family.
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Review from W J (Son of Resident) published on 13 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A first-class care home. My father moved into Woodland Manor in August 22, before doing so, he viewed a number of care homes, but his first choice was always Woodland Manor. He made the perfect choice; from the day he moved in he was truly happy and once described Woodland Manor as ‘my heaven’.
The
quality of care provided to Dad was of the highest standard, he enjoyed his very comfortable room, the meals, the in-house activities and films, relaxing in the garden as well as several trips out to local places of interest. Importantly, we always felt he was safe. The staff at Woodland provided my Dad with the individual care and attention he needed. This included the manager, the admin team, the activities coordinators, the maintenance and cleaning teams as well of course as the very dedicated nurses and carers.
I would have no hesitation in recommending Woodland Manor - my family and I all say that if we ever needed a care home ourselves, then we would want one like Woodland Manor.
Reply from Cristian Grozav, Home Manager at Woodland Manor Care HomeThank you for such a wonderful review of our home. I will ensure that this is fed back to my team as I know it will be appreciated. Once again, thank you for taking the time to share your experience.
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Review from E H (Daughter of Resident) published on 23 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers and nursing staff treat my parent with dignity and kindness. They are meticulous about hygiene and cleanliness. The atmosphere is welcoming and friendly towards both residents and visitors. As with all care homes, the retention of staff has proved difficult but this has not affected the overall
level of care.
Reply from Cristian Grozav, Home Manager at Woodland Manor Care HomeThank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. It's wonderful that you have taken the time to acknowledge how we treat people with kindness and dignity. It's something everyone at Porthaven takes pride in.
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Review from C C (Wife of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend a stay at Woodland Manor more highly. The care and kindness my husband received were exceptional.
Reply from Cristian Grozav, Home Manager at Woodland Manor Care HomeIt's wonderful that you have taken the time to acknowledge the care and kindness your husband received at Woodland Manor. It's something everyone at Porthaven takes pride in.

We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
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Review from Stephanie M (Daughter of Resident) published on 29 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad recently moved in from living independently. It was a seamless transition, the staff have been just wonderful with him. He has settled very quickly and is genuinely happy in his new home.
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Review from Joy H (Respite Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a very nasty fall, with two black eyes and an ankle I couldn't walk with (very swollen). I live on my own at 88 so I was most grateful to stay at your lovely care home. Everyone was very kind and helpful and made me very welcome. I have enjoyed every day with some really lovely people. I shall
miss them all and definitely will recommend Woodland Manor Care Home to all my friends. Thank you all so much.
Reply from Jon Catterwell, Regional Director at Woodland Manor Care HomeWe are absolutely delighted you have chosen to stay with us at Woodland Manor and we really enjoy your company. I am so glad you are able to share such a comprehensive and glowing review of life here.

I will be sure to pass on your wonderful comments to the wider team as I know they will be extremely grateful! We will miss you dearly and we'll look forward to welcoming you back to our events.
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Review from Sue G (Daughter of Resident) published on 24 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience of Woodland Manor is very positive. My father tells me he is very happy there and that is the best accolade. The food is excellent and the quality of care is high. I feel included in his care plan which we feel meets his needs very well. The staff are caring and friendly and the communications
about his health and wellbeing are good. My concerns are all listened to and addressed.
Reply from Jon Catterwell, Regional Director at Woodland Manor Care HomeThank you for your incredible comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
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Review from L H (Friend of Resident) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so happy that my friend has settled in Woodland Manor. She really enjoys the activities and I've been able to join her in the activities. I'm not at the age of needing a care home, but when I do this would be my first choice. I think the staff are very friendly and caring, giving lots of attention
to everyone who lives there and also their visitors.
Reply from Libby Miles, Client Services Manager at Woodland Manor Care HomeWe're delighted your friend has settled into her new home here at Woodland Manor and we thoroughly enjoy spending time with her! Thank you for participating in our home's events and activities, the more the merrier!
All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Z D (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been made comfortable and welcomed since he's been in a discharge to assess bed in March. Some items of clothing have been lost and items come back from the laundry room still wet/damp! Communication has been poor and especially with the care manager (who has now left). The supervisor has been
amazing!
Reply from Jon Catterwell, Regional Director at Woodland Manor Care HomeThank you for the kind comments, which I will share with the staff team at Woodland Manor. I am sorry, however, to hear you have had problems with the laundry and communication with the management team. We have regular management support within the home whilst we await the start of the new home manager and I will pick up these issues immediately.
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Review from Ronald D (Relative of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have always found staff pleasant and welcoming. This is comforting to know when you have a family member as a resident. A happy atmosphere exists.
Reply from Dionne Kingsley, Head of Client Services at Woodland Manor Care HomeWhat wonderful praise - thank you so much! I will be sure to share your feedback with my colleagues.
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Review from J Y (Daughter of Resident) published on 10 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to the staff at Woodland Manor who make every effort to ensure that my parents are well cared for. Their accommodation is comfortable with access to the lovely gardens. There are organised activities every day as well as regular minibus trips to places of interest nearby. We particularly
like the bright and welcoming coffee shop where residents can relax or meet with visitors.
Reply from Wendy Healy, Client Services Manager at Woodland Manor Care HomeThank you very much for your wonderful comments about your parents' care, accommodation, lovely gardens and the environment. I'll ensure the whole team receive your feedback as it will be very much appreciated.
Warmest regards
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Review from Angie D (Sister of Resident) published on 26 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my brother during his short stay at Woodland Manor was incredible. Nothing was too much trouble, the staff showed great patience and understanding. The room was spacious, clean and had everything that was required. The food he loved, a great variety. My brother died with dignity and
respect and my family received the same at this most difficult time by all the wonderful staff.
Reply from Wendy Healy, Client Services Manager at Woodland Manor Care HomeThank you for taking the time to complete a review at what must be such a difficult time for you and your family. It was our privilege to care for and support your brother during his time with us and we will be sure to share your lovely review with our team.
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Review from Jean M (Wife of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the time my husband was in Woodland Manor he was extremely ill with both a chest and urine infection. Without the care and dedication given by the staff, he wouldn't have survived - it was a touch and go situation we were told. The staff were so supportive and compassionate towards our family.
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Review from Lynda W (Daughter of Resident) published on 8 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was at Woodland Manor for two and a half years and received exceptional care throughout this time, despite having challenging behaviour at times. She had vascular dementia mixed with Alzheimer's. Her final days at Woodland Manor were the best I could ever have hoped for and thanks to the carers
wonderful care that she received she passed peacefully.
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Review from Richard F (Husband of Resident) published on 23 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always warmly received at the door and see my wife in the bistro. I cannot comment on rooms or dining areas as I have not seen them due to the Covid regulations at present. I assume they are excellent.
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Review from P W (Respite Resident) published on 10 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On coming straight from hospital I cannot say anything about Woodland Manor Care Home other than I have had nothing but the support of excellent care and support of the management and the health care assistants who work so hard. You would not get any better for they work so hard for you.
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Review from J W (Brother of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My introductory visit to ascertain the suitability of the care home for my relative was welcoming and provided all necessary information regarding facilities and finances. My sister has settled in well since moving here one month ago and appears to be happy. She has been taken on two outings recently
to visit places of interest. Covid-19 prevention procedures were very thorough for all visitors and continue to be observed. A recent family fun day was well organised and enjoyed by all.
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Review from Jenny B (Wife of Resident) published on 29 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband had terminal cancer. After a period in hospital, he was considered 'too well' for a hospice; we did not know how long he would have to live. I reluctantly sought a care home when it became clear that his needs were too complex at this stage for him to be in our home. As soon as I walked into
Woodland Manor I knew that this would be a place where I would have peace of mind about his care. The staff were welcoming, and the atmosphere was like a comfortable hotel. My husband was given a ground-floor room with French windows leading onto a lovely garden. Most important to me was the quality of care that he received. Extra restrictions on visiting were in place because of Covid, but there was sensitivity to our 'end of life' situation. The staff were clearly well trained in handling the sometimes complex care needs of my husband. They seemed genuinely to enjoy their jobs, and to think about how they could make a difference to the quality of life of residents.
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Review from Alison M (Daughter of Resident) published on 27 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad moved to the nursing care level at Woodland Manor in July 2021.
The staff are tremendously kind and caring, they keep us informed and welcome us when we visit.
Dad is safe, comfortable, happy, settled, well-nourished and engaging in activities and outings. His personal interests were noted
with films and WW2, a visit to a local WW2 attraction was a memorable day for him.
The home is beautiful, clean, bright and spacious with a lovely energy, attractive gardens and a quiet location.
From our initial visit to consider the home, the efficiency of administration with Dad's transfer from hospital and the care received, my family are so pleased we chose here.
Thank you to all the team for your kindness and care.
Reply from Michelle Daly, Home Manager at Woodland Manor Care HomeIt is our pleasure to care for your father and we appreciate you sharing your personal experience of our home and our staff. Thank you.
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Review from Dawn P (Wife of Resident) published on 27 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was sent to a care home for assessment before going to Woodland Manor. I cannot express my thanks to Woodland Manor, my husband who has dementia is happier here and eats well. The staff are so friendly and efficient. The whole atmosphere is different, it is really excellent! So friendly and
really care for my husband.
Reply from Michelle Daly, Home Manager at Woodland Manor Care HomeThank you for such a glowing review of our home! We're delighted we could help and that your husband is happy.
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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Woodland Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Woodland Manor Care Home is calculated as follows: ( (444 Excellents x 5) + (69 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 522 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodland Manor Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Oct 2020

Overall Good

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (2)

Cristian

Cristian Grozav

Job Title: Home Manager Joined: 2022

Hello, my name is Cristian Grozav, and I am the Home Manager here at Woodland Manor.


I am a highly motivated and compassionate individual with over 9 years of experience in the healthcare sector. I have dedicated my career to enhancing the quality of life of residents in my care and ensuring the smooth operation of the care facilities I manage. My expertise lies in managing day-to-day operations, leading a diverse team and implementing best practices to provide exceptional care and support for our residents and their loved ones.


In 2014 I began working as a healthcare assistant whilst waiting for my nursing registration, and I advanced through various roles within the company, demonstrating consistent dedication and acquiring new skills at each level.


By utilising my own experience, qualifications and personal dedication, I aim to ensure that every resident living at Woodland Manor receives the highest standard of care and enjoys living in a safe, supportive and enriching environment.

Carmen

Carmen Cianciaruso

Job Title: Client Services Manager Joined: 2022

Hello, my name is Carmen, and I am the Client Services Manager here at Woodland Manor.


I was born and raised in Rome but have lived in the UK for over 20 years. I am adept at adapting to different situations, people and cultures due to my experiences working and living abroad and in multicultural environments.


I am a highly enthusiastic person who promotes a person-centred approach, starting from a family's initial visit. Teamwork is also very important to me as it reflects a collaborative and supportive approach to achieving a common goal, which is contributing to the overall well-being of our residents.

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