Woodland Manor Care Home

Micholls Avenue, Chalfont St Peter, Gerrards Cross SL9 0EB
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9.8 130 Reviews
  • Woodland Manor Care Home, Gerrards Cross
Woodland Manor is situated in the charming village of Chalfont St Peter, set in beautifully landscaped gardens where residents can enjoy plenty of outdoor space. Providing expert residential, dementia, nursing and respite care 24 hours a day, the home supports individuals with wide-ranging needs.

There is an excellent choice of activities to keep mind and body active courtesy of a dedicated activities and wellbeing team, and a minibus ensures residents can enjoy regular trips and outings.

Every resident has a spacious private bedroom with ensuite wet room, and there are plenty of communal areas for residents and their relatives to enjoy, including a variety of lounges and dining rooms, a private dining room for special occasions, a hair salon and nail bar, an activities room, a café and even a cinema.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Those care needs

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Cristian Grosav (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Woodland Manor Care Home Reviews (130)

Total of 130, showing 81-100
9.8

Woodland Manor Care Home has a Review Score of 9.8 (9.795) out of 10, based on 47 reviews in the last 2 years. Over all time Woodland Manor Care Home has 130 reviews.

Overall Experience

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Review from I W (Husband of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife often says to me "How nice it is at Woodland Manor and how friendly everyone is".

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Review from Julie S (Niece of Resident) published on 27 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was diagnosed with vascular dementia at 80. She tried care at home but could not bear the intrusion or the loss of control. She tried three Homes over two years. The third found her impossible. Then, at her most angry and bruised, she moved to Woodland Manor Care Home (WMCH). Her distress manifested
itself in more difficult behaviour. WM demonstrated exceptional patience from the start. When one idea did not work, other imaginative, practical suggestions were made. She began to believe the carer around her that would dress her extra-nicely, or read poems with her, or take her for a coffee, or tell her “you look fabulous” or just talk and listen. She became at last secure. Specifics? lovely rooms and a sense of space. The division into four areas gives a sense of a closer community but there is a buzz when everyone gets together. Activities are varied, flexible and never cancelled because just one person turns up. Management is kind, wise and courteous. Families are thoughtfully supported. They made her happy.

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Review from A P (Daughter of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been well looked after and comfortable here since the home opened. This could not be true without the caring staff and management.

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Review from Kathleen C (Resident) assisted by family/friend published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first experience of staying in a care home. I found all the staff to be friendly, courteous and very professional in their duties. I would be happy to return to Woodland Manor. Thank you.

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Review from J S (Cousin of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my cousin's next of kin and Power of Attorney, I can say that we are extremely pleased with his care at Woodlands. The house and gardens are really superb and the atmosphere is more like a first-class boutique hotel than an institution.
I have consistently found the staff in every department to
be efficient and most caring. Any little problem is solved efficiently with great empathy.
I believe my cousin regards Woodlands as his home and is very happy there.

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Review from M S (Son of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellently run care home which is staffed by the most caring folk who have patience with the residents and the utmost concern for their wellbeing. Communication with relatives is excellent and the whole place is spotlessly clean. Activities are plentiful and there is always a cheerful attitude no
matter what issues present themselves. My only criticism would be that perhaps daily menus should be more traditional and basic.

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Review from Sally H (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful facilities and outstanding garden where my dad and I enjoyed making some lovely memories to treasure.
Kind and caring staff. My dad enjoyed lots of laughs with the care team. Excellent food. Staff went overboard with support. When my father passed away the staff formed a "guard of honour"
as he left the home for the last time. The Head of care came to support us at his funeral and I will be forever in their debt. I cannot recommend them more highly.

Reply from Grainne O'Donnell, Home Manager at Woodland Manor Care Home

Thank you for such kind words. I will pass your thoughts on to the team so that they know what a wonderful job they do. It was our privilege and pleasure to look after your Father. With warmest thoughts from everyone here.

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Review from Beryl J (Wife of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Alzheimer's. I cannot emphasise enough how happy I am with his care and treatment.

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Review from Rosemary M (Daughter of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities, my father felt very safe and happy during his stay. Management visible by nursing staff and administration, to a high level. Nursing staff at all levels that cared for my father demonstrated a great deal of empathy, kindness and compassion. My father's stay was three weeks and
it was very clear he was very settled. I would definitely use Woodland Manor again.

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Review from Liz T (Wife of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel welcome and understood, ie my needs as a carer! Home is a warm, comfortable, relaxed, well engaged and furnished. Nice pictures in communal areas. Lots of smiling staff around, all of whom seem to know my husband and to manage him well - better than I can! I feel I can ask for help and
guidance, can express how I see things.

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Review from Brenda W (Wife of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Recent improvement in management is encouraging after a lengthy period of change which brought about a feeling of lack of confidence and support and low morale for the staff as a whole.
The nursing and care staff have been excellent in dealing with the many challenges of my husbands advancing Alzheimer's
illness and I am very grateful for the kindness and support I have received in the 2 1/2 years my husband has been resident in Woodland Manor.
The general atmosphere is welcoming in all respects.

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Review from B L (Wife of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son and I are very happy about my husband's respite care.

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Review from Melanie P (Daughter of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely kind and treat my mother with the utmost respect. They are clearly very experienced and confident when working with mature dementia residents.
Communication with Woodlands has been excellent, the management are proactive at keeping the family involved and informed. As a family,
we are very pleased with the care and consideration given to my mother.
Woodlands is new, clean and fresh with excellent facilities and activities. It would be nicer if the beds were 3/4 size rather than single.
On the first visit, there was no one on reception - for security, we would rather have seen the desk manned.

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Review from Elizabeth H (Wife of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident at Woodland Manor for over two years until he passed away in July 2018. While they did have staffing problems due to the lack of public transport locally, I found the care to be of the highest standard. With a new manager in place, I feel the home will see even more improvement.

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Review from Patricia (Friend of Resident) published on 25 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Tranquil care home, ideal for my dear friends requirements, staff attentive.
Lovely facilities, which also caters for visitors.

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Review from Matt L (Son of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was extremely well looked after in his time at Woodland Manor. Staff were polite and attentive at all times and also made visitors very welcome. Perhaps a system to take residents for mini-walks (15 mins) outside daily could be considered? Thank you for taking such good care of Dad

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Review from TJT (Friend of Resident) published on 18 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

To adhere to your Review Policy Content Standards all I will say is read the latest CQC report published April 24th 2018, it's a very true, clear picture of Woodland Manor Care Home. The only thing it doesn't tell you is the anguish some residents and their relatives are going through as Porthaven Care
Homes impose massive fee increases upon their residents. Some of whom have been forced to leave the place they thought was to be their home and others struggle as they fight to keep themselves or their loved one in a familiar environment.
There are some helpful, competent staff at Woodlands but with a permanent manager very rarely at Woodlands and Porthaven's management failing to be accountable this is now a very unhappy care home!

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Review from C P (Daughter of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Woodland Manor, where my Mother has been well looked after in a warm and welcoming community. She has been given friendship and understanding by patient carers, and the nursing care team have always been excellent too. Wonderful garden/coffee bar to spend time in/see visitors.

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Review from Ian P (Husband of Resident) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife who suffers from Lewy Body Dementia has now been a resident of Woodland Manor Care Home for almost a year. In my opinion, the staff continue to be kind and attentive and truly caring in every respect. I am conscious that a recent CQC review of Woodland Manor has been far from satisfactory, but
I have to say that I have never found any of their adverse comments applicable to my wife's situation. Her overall treatment has always been such that I would never hesitate to recommend this Care Home to anyone requiring residential care and attention.

Reply from Hannah Markland, Home Manager at Woodland Manor Care Home

Thank you so much for sharing your personal experience of our home - my fantastic team will be grateful to receive your praise. Best wishes

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Review from Patricia M T (Respite Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed with the care and consideration that I have received during my respite stay after a foot operation. The cuisine has been excellent and the staff are so kind and willing to go the extra mile. I was so pleased over Easter that church services were included. I loved the cinema and
activities.
The cleanliness was exceptional and much appreciated. I feel stronger and more positive. Thank you to all concerned.

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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Woodland Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.795 for Woodland Manor Care Home is calculated as follows: ( (456 Excellents x 5) + (86 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 556 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodland Manor Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Oct 2020

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

Meet the Team (2)

Cristian

Cristian Grozav

Job Title: Home Manager

Joined: 2022

Hello, my name is Cristian Grozav, and I am the Home Manager here at Woodland Manor.


I am a highly motivated and compassionate individual with over 9 years of experience in the healthcare sector. I have dedicated my career to enhancing the quality of life of residents in my care and ensuring the smooth operation of the care facilities I manage. My expertise lies in managing day-to-day operations, leading a diverse team and implementing best practices to provide exceptional care and support for our residents and their loved ones.


In 2014 I began working as a healthcare assistant whilst waiting for my nursing registration, and I advanced through various roles within the company, demonstrating consistent dedication and acquiring new skills at each level.


By utilising my own experience, qualifications and personal dedication, I aim to ensure that every resident living at Woodland Manor receives the highest standard of care and enjoys living in a safe, supportive and enriching environment.

Carmen

Carmen Cianciaruso

Job Title: Client Services Manager

Joined: 2022

Hello, my name is Carmen, and I am the Client Services Manager here at Woodland Manor.


I was born and raised in Rome but have lived in the UK for over 20 years. I am adept at adapting to different situations, people and cultures due to my experiences working and living abroad and in multicultural environments.


I am a highly enthusiastic person who promotes a person-centred approach, starting from a family's initial visit. Teamwork is also very important to me as it reflects a collaborative and supportive approach to achieving a common goal, which is contributing to the overall well-being of our residents.

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