Woodland Manor Care Home

Micholls Avenue, Chalfont St Peter, Gerrards Cross SL9 0EB
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9.8 130 Reviews
  • Woodland Manor Care Home, Gerrards Cross
Woodland Manor is situated in the charming village of Chalfont St Peter, set in beautifully landscaped gardens where residents can enjoy plenty of outdoor space. Providing expert residential, dementia, nursing and respite care 24 hours a day, the home supports individuals with wide-ranging needs.

There is an excellent choice of activities to keep mind and body active courtesy of a dedicated activities and wellbeing team, and a minibus ensures residents can enjoy regular trips and outings.

Every resident has a spacious private bedroom with ensuite wet room, and there are plenty of communal areas for residents and their relatives to enjoy, including a variety of lounges and dining rooms, a private dining room for special occasions, a hair salon and nail bar, an activities room, a café and even a cinema.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Those care needs

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Cristian Grosav (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Woodland Manor Care Home Reviews (130)

Total of 130, showing 41-60
9.8

Woodland Manor Care Home has a Review Score of 9.8 (9.795) out of 10, based on 47 reviews in the last 2 years. Over all time Woodland Manor Care Home has 130 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Very helpful and accommodating before mum came here. Lots of very friendly staff on arrival made us feel very welcome. Music playing, active feeling in the home.Great staff/resident interactions. Room all ready for mum.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

The team are so glad that you found the stay supportive and accommodating for Mum, thank you for the review!

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Overall Experience  Overall Experience 5.0 out of 5

Dad became a resident in February 2023 and since then the management and staff have been very kind and supportive of our family. I cannot thank everyone enough for giving my brother and me peace of mind knowing that Dad is content, safe and taken care of.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you so much for the review and the team is so happy to hear Dad has settled in well to the home and is happy and supported.

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Overall Experience  Overall Experience 5.0 out of 5

Throughout my stay at Woodlands Manor Care Home, I received great care and was happy there.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you so much for doing a review and we are so happy to hear that you enjoyed your stay with us at Woodlands Manor.

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Overall Experience  Overall Experience 5.0 out of 5

Woodland Manor Care Home is exceptional. They look after my grandparents with so much thought and care that I can relax. It is so pleasant to visit and see how well the staff know my grandparents and treat them as if they are family. I know care is expensive but this care is worth every penny. The whole
family is looked after.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

We are so happy to have your grandparents in our home and its wonderful for them to be part of the Woodland Manor family. Thank you so much for the kind review and the team will be so pleased to have this feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Very impressed at the dedication of all the staff. Excellent facilities. Staff always there if you need help, I enjoy talking to staff about their experiences as a carer. Everything is very well organised.

Reply from Cristian, Home Manager at Woodland Manor Care Home

Thank you for taking your time to review Woodland Manor. We really appreciate your feedback. I will pass on your positive feedback to our team.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for 9 days and, as a family, we are very impressed and pleased with Woodland Manor and the staff.

Reply from Cristian, Home Manager at Woodland Manor Care Home

Thank you for your review of Woodland Manor. We are so pleased that your mum has settled in and you are happy with your experience so far.

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Overall Experience  Overall Experience 4.0 out of 5

My husband had respite care for one month and although would have preferred to be at home was pleasantly surprised at how well he was cared for. He was well cared for and enjoyed the company of the staff who were very caring and kind.

Reply from Cristin, Home Manager at Woodland Manor Care Home

Thank you for taking the time to review our care home. We are so pleased that your husband's stay exceeded your expectations and that he was well cared for. I will pass your feedback on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

The home is welcoming and staff and residents are all friendly. Mum has progressed well and after a few days, has improved both mentally and physically.

Reply from Cristian, Home Manager at Woodland Manor Care Home

Thank you so much for your wonderful review of our home. We really appreciate all feedback. I will share this with my team who will be delighted to hear your mum has had such a great experience.

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Overall Experience  Overall Experience 4.0 out of 5

I would like you to be aware that the care home were unable to call me when my Dad was dying because I have a French mobile phone number.
I am bitterly disappointed that I was not called as I wanted to sit with my Dad during his last few hours.
Perhaps you will review and change your protocol regarding
calling international phone numbers and family.

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Overall Experience  Overall Experience 5.0 out of 5

A first-class care home. My father moved into Woodland Manor in August 22, before doing so, he viewed a number of care homes, but his first choice was always Woodland Manor. He made the perfect choice; from the day he moved in he was truly happy and once described Woodland Manor as ‘my heaven’.
The
quality of care provided to Dad was of the highest standard, he enjoyed his very comfortable room, the meals, the in-house activities and films, relaxing in the garden as well as several trips out to local places of interest. Importantly, we always felt he was safe. The staff at Woodland provided my Dad with the individual care and attention he needed. This included the manager, the admin team, the activities coordinators, the maintenance and cleaning teams as well of course as the very dedicated nurses and carers.
I would have no hesitation in recommending Woodland Manor - my family and I all say that if we ever needed a care home ourselves, then we would want one like Woodland Manor.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for such a wonderful review of our home. I will ensure that this is fed back to my team as I know it will be appreciated. Once again, thank you for taking the time to share your experience.

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Overall Experience  Overall Experience 5.0 out of 5

I am constantly impressed with every aspect of my mum's care at Woodland Manor. Mum is well cared for, well fed and happy. All the staff are very professional, caring and kind. It's a delight to go there and see the activities that are organised to engage with the residents - Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

The carers and nursing staff treat my parent with dignity and kindness. They are meticulous about hygiene and cleanliness. The atmosphere is welcoming and friendly towards both residents and visitors. As with all care homes, the retention of staff has proved difficult but this has not affected the overall
level of care.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. It's wonderful that you have taken the time to acknowledge how we treat people with kindness and dignity. It's something everyone at Porthaven takes pride in.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend a stay at Woodland Manor more highly. The care and kindness my husband received were exceptional.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

It's wonderful that you have taken the time to acknowledge the care and kindness your husband received at Woodland Manor. It's something everyone at Porthaven takes pride in.


We work hard to exceed all expectations and the team will be thrilled to receive this feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Dad recently moved in from living independently. It was a seamless transition, the staff have been just wonderful with him. He has settled very quickly and is genuinely happy in his new home.

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Overall Experience  Overall Experience 5.0 out of 5

I had a very nasty fall, with two black eyes and an ankle I couldn't walk with (very swollen). I live on my own at 88 so I was most grateful to stay at your lovely care home. Everyone was very kind and helpful and made me very welcome. I have enjoyed every day with some really lovely people. I shall
miss them all and definitely will recommend Woodland Manor Care Home to all my friends. Thank you all so much.

Reply from Jon Catterwell, Regional Director at Woodland Manor Care Home

We are absolutely delighted you have chosen to stay with us at Woodland Manor and we really enjoy your company. I am so glad you are able to share such a comprehensive and glowing review of life here.


I will be sure to pass on your wonderful comments to the wider team as I know they will be extremely grateful! We will miss you dearly and we'll look forward to welcoming you back to our events.

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Overall Experience  Overall Experience 5.0 out of 5

Our experience of Woodland Manor is very positive. My father tells me he is very happy there and that is the best accolade. The food is excellent and the quality of care is high. I feel included in his care plan which we feel meets his needs very well. The staff are caring and friendly and the communications
about his health and wellbeing are good. My concerns are all listened to and addressed.

Reply from Jon Catterwell, Regional Director at Woodland Manor Care Home

Thank you for your incredible comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

I'm so happy that my friend has settled in Woodland Manor. She really enjoys the activities and I've been able to join her in the activities. I'm not at the age of needing a care home, but when I do this would be my first choice. I think the staff are very friendly and caring, giving lots of attention
to everyone who lives there and also their visitors.

Reply from Libby Miles, Client Services Manager at Woodland Manor Care Home

We're delighted your friend has settled into her new home here at Woodland Manor and we thoroughly enjoy spending time with her! Thank you for participating in our home's events and activities, the more the merrier!
All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Overall Experience  Overall Experience 4.0 out of 5

Dad has been made comfortable and welcomed since he's been in a discharge to assess bed in March. Some items of clothing have been lost and items come back from the laundry room still wet/damp! Communication has been poor and especially with the care manager (who has now left). The supervisor has been
amazing!

Reply from Jon Catterwell, Regional Director at Woodland Manor Care Home

Thank you for the kind comments, which I will share with the staff team at Woodland Manor. I am sorry, however, to hear you have had problems with the laundry and communication with the management team. We have regular management support within the home whilst we await the start of the new home manager and I will pick up these issues immediately.

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Overall Experience  Overall Experience 5.0 out of 5

Have always found staff pleasant and welcoming. This is comforting to know when you have a family member as a resident. A happy atmosphere exists.

Reply from Dionne Kingsley, Head of Client Services at Woodland Manor Care Home

What wonderful praise - thank you so much! I will be sure to share your feedback with my colleagues.

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Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to the staff at Woodland Manor who make every effort to ensure that my parents are well cared for. Their accommodation is comfortable with access to the lovely gardens. There are organised activities every day as well as regular minibus trips to places of interest nearby. We particularly
like the bright and welcoming coffee shop where residents can relax or meet with visitors.

Reply from Wendy Healy, Client Services Manager at Woodland Manor Care Home

Thank you very much for your wonderful comments about your parents' care, accommodation, lovely gardens and the environment. I'll ensure the whole team receive your feedback as it will be very much appreciated.
Warmest regards

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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Woodland Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.795 for Woodland Manor Care Home is calculated as follows: ( (456 Excellents x 5) + (86 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 556 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodland Manor Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Oct 2020

Overall
Good

  • Caring

    Requires improvement
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

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Meet the Team (2)

Cristian

Cristian Grozav

Job Title: Home Manager

Joined: 2022

Hello, my name is Cristian Grozav, and I am the Home Manager here at Woodland Manor.


I am a highly motivated and compassionate individual with over 9 years of experience in the healthcare sector. I have dedicated my career to enhancing the quality of life of residents in my care and ensuring the smooth operation of the care facilities I manage. My expertise lies in managing day-to-day operations, leading a diverse team and implementing best practices to provide exceptional care and support for our residents and their loved ones.


In 2014 I began working as a healthcare assistant whilst waiting for my nursing registration, and I advanced through various roles within the company, demonstrating consistent dedication and acquiring new skills at each level.


By utilising my own experience, qualifications and personal dedication, I aim to ensure that every resident living at Woodland Manor receives the highest standard of care and enjoys living in a safe, supportive and enriching environment.

Carmen

Carmen Cianciaruso

Job Title: Client Services Manager

Joined: 2022

Hello, my name is Carmen, and I am the Client Services Manager here at Woodland Manor.


I was born and raised in Rome but have lived in the UK for over 20 years. I am adept at adapting to different situations, people and cultures due to my experiences working and living abroad and in multicultural environments.


I am a highly enthusiastic person who promotes a person-centred approach, starting from a family's initial visit. Teamwork is also very important to me as it reflects a collaborative and supportive approach to achieving a common goal, which is contributing to the overall well-being of our residents.

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