Woodland Manor Care Home

Micholls Avenue, Chalfont St Peter, Gerrards Cross SL9 0EB
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9.8 130 Reviews
  • Woodland Manor Care Home, Gerrards Cross
Woodland Manor is situated in the charming village of Chalfont St Peter, set in beautifully landscaped gardens where residents can enjoy plenty of outdoor space. Providing expert residential, dementia, nursing and respite care 24 hours a day, the home supports individuals with wide-ranging needs.

There is an excellent choice of activities to keep mind and body active courtesy of a dedicated activities and wellbeing team, and a minibus ensures residents can enjoy regular trips and outings.

Every resident has a spacious private bedroom with ensuite wet room, and there are plenty of communal areas for residents and their relatives to enjoy, including a variety of lounges and dining rooms, a private dining room for special occasions, a hair salon and nail bar, an activities room, a café and even a cinema.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Those care needs

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Cristian Grosav (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Woodland Manor Care Home Reviews (130)

Total of 130, showing 21-40
9.8

Woodland Manor Care Home has a Review Score of 9.8 (9.795) out of 10, based on 47 reviews in the last 2 years. Over all time Woodland Manor Care Home has 130 reviews.

Overall Experience

  • 109
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Date Published

130
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Overall Experience  Overall Experience 5.0 out of 5

From the first time we visited the home until my stepfather passed away, we were treated amazingly. The care and respect we were shown was outstanding. All the staff without exception were so kind and provided care and support on all levels. Their concern was genuine which helped make a sad situation,
more easy to deal with. Our stepfather was never on his own and passed away peacefully with people we will always call friends.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for taking a moment to leave us a review during this difficult time. It was an honour to care for your wonderful stepfather, and I am glad to hear you felt supported throughout your time with us. Please know that you are always welcome at Woodland Manor.

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Overall Experience  Overall Experience 5.0 out of 5

I was here for respite care after a bad fall. I was treated very professionally, with respect and friendliness. Call requests were answered quickly and I always felt safe. I was able to have a degree of independence but was carefully guided. Some basic foods are often out of stock! E.g. apple juice,
ice cream, red/white wine. The wine was quickly replaced but not the ice cream or apple juice! Everyone is very helpful and very pleasant, and I was made to feel 'at home'.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for taking time to provide us with your feedback. I am glad to hear we assisted with your recovery and wish you nothing but the best going forward. I am sorry to hear some items were out of stock during your time with us, and I will be sure to keep an eye on this going forward.

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Overall Experience  Overall Experience 5.0 out of 5

From our first visit we knew this was the best care home for my mother. Top-quality care and facilities with staff always ready and willing to cover all needs. We do not hesitate to fully recommend Woodland Manor.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

It fills me with pride to hear you would have no hesitations recommending our home and that your loved one is content in our care.

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Overall Experience  Overall Experience 5.0 out of 5

Overall excellent.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your feedback. I am glad to hear your experience has been positive.

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Overall Experience  Overall Experience 4.0 out of 5

Good place to feel safe.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

I am glad to hear you feel safe living with us at Woodland Manor - we couldn't wish for more.

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Overall Experience  Overall Experience 5.0 out of 5

On coming to Woodland Manor 4 months ago, we were warmly received and welcomed into the community, which was a great relief after a traumatic closing down and selling of the our home.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

I am glad to hear we could provide you with some comfort after such a difficult time.

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Overall Experience  Overall Experience 5.0 out of 5

Treatment received always excellent. All staff very friendly and caring. Resident treated with dignity and respect. No negative experiences at all.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your kind review. It is great to hear your experience with us has been nothing but positive.

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Overall Experience  Overall Experience 5.0 out of 5

My husband had two stays in Woodland Manor. In December 2023 for 4 weeks and in March/April 2024. Sadly he died in early May of 2024. His care was exemplary and I cannot fault that. I still visit the staff there. The nursing staff were so caring and everyone tried to make life easier. I have no hesitation
in recommending Woodland Manor to people. Thank you so much.

Reply from Cristian, Home Manager at Woodland Manor Care Home

Thank you so much for leaving a review of your experience of Woodland Manor, especially during such a difficult time. It is an honour to be entrusted with the care of all of the people who live at Woodland Manor, and receiving feedback like this really does make a difference to myself and our team.

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Overall Experience  Overall Experience 5.0 out of 5

Attended today's BBQ. Very good event, with lots of lovely food and drink and the staff was very attentive. I have found the staff so attentive and caring on every visit.

Reply from Cristian, Home Manager at Woodland Manor Care Home

Thank you so much for your review of Woodland Manor. I am so pleased you enjoyed our BBQ, it is one of our favourite events, although this year we have of course been quite restricted due to the great British summer. I am so pleased you have found our team to be attentive and caring on every visit.

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Overall Experience  Overall Experience 5.0 out of 5

The team at Woodlands Manor have been so very welcoming to our family and wonderful at organising the move for our grandma, they relieved the stress and anxiety from the situation. She's very content and so well cared for. We've noticed how much more alert and content she is here too. Thank you all
for welcoming her so well.

Reply from Cristian, Home Manager at Woodland Manor Care Home

Thank you so much for taking the time to review Woodland Manor. We are so pleased that you have felt so welcomed, and that your grandma is so content and happy with us.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly welcome from all staff. Relaxed atmosphere. Like a 4-star hotel!

Reply from Cristian, Home Manager at Woodland Manor Care Home

Thank you so much for your review of Woodland Manor. We are pleased that you had a friendly welcome from all of our wonderful team. We really do appreciate you taking the time to leave your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Outstanding, would be my one word review. However since I've been inside the NHS and another private care home recently I can confidently rate Woodland Manor as easily the best and least stressful. Simply the quality and attitude of care and catering staff is world class. Options and quality on food
menu outstanding also. I have turned into a regular food photo journalist for my friends.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your outstanding review! It was a pleasure to have you with us, and we do hope you will visit again soon to take some more fabulous food photos.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely carers. Yes, good activities. Freedom to attend. Bar area and garden.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your kind words, about the quality of our carers and all of the activities and elements of the home that you enjoy.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted for long-term care. Despite her reluctance to live in a care setting she adapted remarkably quickly and was genuinely happy living there. The care staff were respectful, open and professional in their approach. The admin staff were also very professional and I can't thank them enough
for their help in mum's admission.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your kind words about the care and support that all the staff offer, whatever their role. We are pleased that it makes the difference, and helped you mum settle so quickly so that she is happy in her new home.

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Overall Experience  Overall Experience 4.0 out of 5

And I felt safe and secure at all times both with accommodation and the staff. I had a minor infection that was dealt with promptly and efficiently. For all excellent and very caring and the management helpful. Having come from hospital I was certainly more mobile when I returned home.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your comments about the quality of care you received whilst with us, and we are pleased that your mobility is much improved. We're also glad that you felt safe and secure in our home with us.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident a couple of days and the staff have been excellent in making her feel welcome and she has surprised me with how well she has adapted and settled in.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your positive feedback. It's been a pleasure to help your mum settle in and feel at home so quickly, and the staff team will be pleased to know that you recognise their care and attention to make this happen.

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Overall Experience  Overall Experience 5.0 out of 5

Following mum's unfortunate experience in a non-nursing care home, her move to Woodland Manor was managed very professionally with the minimum of delay and upheaval at what is a very busy time of the year. We have found the care staff to be very friendly and diligent in their care for mum and her general
well-being.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your kind words and to know that we have delivered the service that you and your mum would expect of a premium care home. All of the staff involved will be pleased to receive such feedback!

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Woodland Manor after a hospital stay resulting from a fall. Prior to that, she’d been at home with her husband and live-in carers. However, her Alzheimer's and mobility problems after the fall meant that she needed more care and physical support than one carer could provide.
Being
a sociable person, my mother enjoyed interactions with the other residents and the activities and entertainment arranged for each day. Family were always welcomed to visit at any time and it was good to be able to sit with her in the “bistro”, for coffee, cakes and a chat. We found the staff at Woodland Manor to be very professional and caring. Alzheimer's finally beat Mum just before Christmas and the care home staff went out of their way to keep her comfortable, support us all and give us space at the end. I’m very grateful for all their care.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

We are all touched by your lovely comments and to know that we did our very best for your mother and your family during such a difficult time. The staff really appreciate such feedback, and to know that their dedication to providing the best in care and welcoming environment makes the difference.

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Overall Experience  Overall Experience 5.0 out of 5

The genuine warmth of the staff on my arrival and the continued help in settling in could not have been better.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you so much for this and we are so glad you felt supported in your move to the home.

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Overall Experience  Overall Experience 5.0 out of 5

My wife and I had no knowledge of care homes and provisions. After a recent fall, my wife (92 years old) has been admitted to this care home. We are amazed at the care and all facilities especially the caring staff at all levels. Thank you.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for the kind review and we are so glad we could support your wife at this time. We're so glad she has enjoyed her stay!

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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Woodland Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.795 for Woodland Manor Care Home is calculated as follows: ( (456 Excellents x 5) + (86 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 556 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodland Manor Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Oct 2020

Overall
Good

  • Caring

    Requires improvement
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (2)

Cristian

Cristian Grozav

Job Title: Home Manager

Joined: 2022

Hello, my name is Cristian Grozav, and I am the Home Manager here at Woodland Manor.


I am a highly motivated and compassionate individual with over 9 years of experience in the healthcare sector. I have dedicated my career to enhancing the quality of life of residents in my care and ensuring the smooth operation of the care facilities I manage. My expertise lies in managing day-to-day operations, leading a diverse team and implementing best practices to provide exceptional care and support for our residents and their loved ones.


In 2014 I began working as a healthcare assistant whilst waiting for my nursing registration, and I advanced through various roles within the company, demonstrating consistent dedication and acquiring new skills at each level.


By utilising my own experience, qualifications and personal dedication, I aim to ensure that every resident living at Woodland Manor receives the highest standard of care and enjoys living in a safe, supportive and enriching environment.

Carmen

Carmen Cianciaruso

Job Title: Client Services Manager

Joined: 2022

Hello, my name is Carmen, and I am the Client Services Manager here at Woodland Manor.


I was born and raised in Rome but have lived in the UK for over 20 years. I am adept at adapting to different situations, people and cultures due to my experiences working and living abroad and in multicultural environments.


I am a highly enthusiastic person who promotes a person-centred approach, starting from a family's initial visit. Teamwork is also very important to me as it reflects a collaborative and supportive approach to achieving a common goal, which is contributing to the overall well-being of our residents.

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