Those care needs
Visitors are welcome at any time.
Ample parking available on site.
Woodland Manor Care Home has a Review Score of 9.8 (9.795) out of 10, based on 47 reviews in the last 2 years. Over all time Woodland Manor Care Home has 130 reviews.
Review from Michelle W (Stepdaughter of Resident) published on 8 November 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for taking a moment to leave us a review during this difficult time. It was an honour to care for your wonderful stepfather, and I am glad to hear you felt supported throughout your time with us. Please know that you are always welcome at Woodland Manor.
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Review from B M (Respite Resident) published on 31 October 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for taking time to provide us with your feedback. I am glad to hear we assisted with your recovery and wish you nothing but the best going forward. I am sorry to hear some items were out of stock during your time with us, and I will be sure to keep an eye on this going forward.
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Review from Charlie F (Son of Resident) published on 16 October 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
It fills me with pride to hear you would have no hesitations recommending our home and that your loved one is content in our care.
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Review from Ronald E (Daughter of Resident) published on 16 October 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for your feedback. I am glad to hear your experience has been positive.
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Review from B K (Resident) published on 3 October 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
I am glad to hear you feel safe living with us at Woodland Manor - we couldn't wish for more.
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Review from J S (Wife of Resident) published on 3 October 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
I am glad to hear we could provide you with some comfort after such a difficult time.
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Review from S W (Partner of Resident) published on 3 October 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for your kind review. It is great to hear your experience with us has been nothing but positive.
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Review from M B (Wife of Resident) published on 9 August 2024
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Reply from Cristian, Home Manager at Woodland Manor Care Home
Thank you so much for leaving a review of your experience of Woodland Manor, especially during such a difficult time. It is an honour to be entrusted with the care of all of the people who live at Woodland Manor, and receiving feedback like this really does make a difference to myself and our team.
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Review from Amanda F (Daughter of Resident) published on 7 August 2024
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Reply from Cristian, Home Manager at Woodland Manor Care Home
Thank you so much for your review of Woodland Manor. I am so pleased you enjoyed our BBQ, it is one of our favourite events, although this year we have of course been quite restricted due to the great British summer. I am so pleased you have found our team to be attentive and caring on every visit.
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Review from J H (Granddaughter of Resident) published on 7 August 2024
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Reply from Cristian, Home Manager at Woodland Manor Care Home
Thank you so much for taking the time to review Woodland Manor. We are so pleased that you have felt so welcomed, and that your grandma is so content and happy with us.
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Review from Joan M (Resident) published on 21 May 2024
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Reply from Cristian, Home Manager at Woodland Manor Care Home
Thank you so much for your review of Woodland Manor. We are pleased that you had a friendly welcome from all of our wonderful team. We really do appreciate you taking the time to leave your feedback.
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Review from C C (Respite Resident) published on 10 April 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for your outstanding review! It was a pleasure to have you with us, and we do hope you will visit again soon to take some more fabulous food photos.
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Review from William H (Resident) published on 11 March 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for your kind words, about the quality of our carers and all of the activities and elements of the home that you enjoy.
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Review from Jayne Y (Daughter of Resident) published on 7 March 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for your kind words about the care and support that all the staff offer, whatever their role. We are pleased that it makes the difference, and helped you mum settle so quickly so that she is happy in her new home.
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Review from P B (Resident) assisted by family/friend published on 25 January 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for your comments about the quality of care you received whilst with us, and we are pleased that your mobility is much improved. We're also glad that you felt safe and secure in our home with us.
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Review from J W (Daughter of Resident) published on 24 January 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for your positive feedback. It's been a pleasure to help your mum settle in and feel at home so quickly, and the staff team will be pleased to know that you recognise their care and attention to make this happen.
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Review from N P (Son of Resident) published on 12 January 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for your kind words and to know that we have delivered the service that you and your mum would expect of a premium care home. All of the staff involved will be pleased to receive such feedback!
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Review from Stéphane E (Son of Resident) published on 12 January 2024
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
We are all touched by your lovely comments and to know that we did our very best for your mother and your family during such a difficult time. The staff really appreciate such feedback, and to know that their dedication to providing the best in care and welcoming environment makes the difference.
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Review from C S (Resident) published on 18 December 2023
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you so much for this and we are so glad you felt supported in your move to the home.
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Review from A F (Husband of Resident) published on 8 December 2023
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Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home
Thank you for the kind review and we are so glad we could support your wife at this time. We're so glad she has enjoyed her stay!
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The Review Score of 9.8 (9.795) out of 10 for Woodland Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.795 for Woodland Manor Care Home is calculated as follows: ( (456 Excellents x 5) + (86 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 556 Ratings = 4.795
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodland Manor Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 47 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Oct 2020
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Job Title: Home Manager
Joined: 2022
Hello, my name is Cristian Grozav, and I am the Home Manager here at Woodland Manor.
I am a highly motivated and compassionate individual with over 9 years of experience in the healthcare sector. I have dedicated my career to enhancing the quality of life of residents in my care and ensuring the smooth operation of the care facilities I manage. My expertise lies in managing day-to-day operations, leading a diverse team and implementing best practices to provide exceptional care and support for our residents and their loved ones.
In 2014 I began working as a healthcare assistant whilst waiting for my nursing registration, and I advanced through various roles within the company, demonstrating consistent dedication and acquiring new skills at each level.
By utilising my own experience, qualifications and personal dedication, I aim to ensure that every resident living at Woodland Manor receives the highest standard of care and enjoys living in a safe, supportive and enriching environment.
Job Title: Client Services Manager
Joined: 2022
Hello, my name is Carmen, and I am the Client Services Manager here at Woodland Manor.
I was born and raised in Rome but have lived in the UK for over 20 years. I am adept at adapting to different situations, people and cultures due to my experiences working and living abroad and in multicultural environments.
I am a highly enthusiastic person who promotes a person-centred approach, starting from a family's initial visit. Teamwork is also very important to me as it reflects a collaborative and supportive approach to achieving a common goal, which is contributing to the overall well-being of our residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodland Manor Care Home to verify any information. View our terms and conditions. Woodland Manor Care Home has an Enhanced Service - more info.