Friends of the Elderly in Berkshire | 1 Care Home

Review of
Friends Place
from Kimberley S (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

Deciding that it's time to find a home for a loved one is incredibly difficult. You want absolute reassurance that they will be safe, comfortable, and truly cared for. Friends Place delivers all of that and more.

It is a modern, beautifully maintained facility with excellent amenities, something that

is increasingly hard to find. What truly sets Friends Place apart, however, is the staff. They are exceptional: compassionate, professional, and genuinely invested in achieving the best possible outcomes for the residents.

They have been incredibly accommodating of my mum's individual needs, giving me both peace of mind and the much-needed respite I was struggling to find. Most importantly, they have created an environment where my mum genuinely feels at home.

I am deeply grateful to have found Friends Place and cannot recommend it highly enough.

Reply from Alina Gutu, Care Home Manager at Friends PlaceThank you so much for taking the time to share such a thoughtful and heartfelt review. We know how difficult it can be to make the decision to find a home for a loved one, and it means a great deal to us that you felt supported and reassured throughout that process.
We're delighted to hear that your mum feels safe, comfortable, and truly at home at Friends Place. Your kind words about our staff are especially appreciated - our team is deeply committed to providing compassionate, personalised care, and feedback like yours reinforces why we do what we do.
Thank you for trusting us with your mum's care and for recommending Friends Place so highly. It's a privilege to support both our residents and their families, and we're grateful to be part of your journey.

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Review of
Friends Place
from Ian E (Son of Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

Since my Mum first visited Friends Place for day care visits, the management & staff have been absolutely wonderful! They are empathetic, professional, knowledgeable, accommodating & friendly, truly exceptional! The care home is of the highest standard from décor to the layout and overall construction

of the building. The Friends Place "Team" are so welcoming and have already become an integral part of the local community and in such a short time which is testament to their dedication to ensure that residents & service users benefit and enjoy the support and services available. Special mention for Roz & Alina for being so attentive & caring at all times. My Mum enjoys her day care visits immensely and they have provided both me & my wife with much needed "break time" to recharge during her visits. Many thanks to all the Team for your support help & assistance, it's greatly appreciated. Highly recommended!!

Reply from Alina Gutu, Care Home Manager at Friends PlaceThank you so much for your thoughtful review. We're delighted to hear how much your mum enjoys her day care visits, and we're glad they give you and your wife some well-deserved time to recharge.
Your kind words about our team and our facility mean a great deal to us.
We truly appreciate your support and your recommendation.

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Review of
Friends Place
from Richard L (Son of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

Professional staff treated my mum (and I) exceptionally well. All help was provided with the admission and settling in process. Many thanks.

Reply from Alina Gutu, Care Home Manager at Friends PlaceThank you so much for your kind words. We're delighted to hear that our team was able to make the admission and settling-in process smooth for you and your mum. Providing exceptional care and support is always our priority, and your feedback means a lot to us.

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Review of
Friends Place
from Phillip M (Son of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

My initial impression was that it felt like a 5 star hotel with exceptional staff. My father has been a different person since his day visits, so much so that he has decided to move there permanently. As a family, we feel so lucky to have this care home nearby.

Reply from Alina Gutu, Care Home Manager at Friends PlaceThank you so much for your wonderful feedback. We're truly delighted to hear that your father has settled in so well and that our team has made such a positive difference for him. It means a great deal to us to know that you and your family feel confident and supported. We're so grateful you chose us, and we'll continue doing everything we can to make your father feel right at home.

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Review of
Friends Place
from Rachel D (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

Wow where do I begin !! Honestly we cannot fault this beautiful care home. It's like a 5 star hotel, but more importantly the staff are just incredible! My mum and dad went in on respite two weeks ago with the intention of my dad staying permanently, although we'd all decided in the family that it was

never going to work due to the severity of his late stage Alzheimer's. How wrong we were !! We have tirelessly tried to get him to eat but to no avail, we struggled to get him to engage or interact with anything, but literally within days they had him doing both! They are simply brilliant at knowing just how to handle him. It is such a relief for us all that he is now in a secure, safe and beautiful environment surrounded by people that genuinely care. My dad deserves the best and that's exactly what he has at Friends Place. Roz and Alina you have been amazing from the word 'go'! A huge thanks to each and every one of you for taking care of him and making us all feel so welcome. X

Reply from Alina Gutu, Care Home Manager at Friends PlaceThank you so much for your wonderful words. We are truly delighted to hear how well your dad has settled in and that you can already see such positive changes. It means the world to us to know that both your mum and dad felt welcomed and cared for from the very start.Our team works hard to create a safe, supportive, and homely environment, so your kind feedback really does mean a lot. Roz, myself, and the whole team feel privileged to be part of your dad's journey, and we're so pleased he is thriving here at Friends Place.Thank you again for trusting us with your dad's care.Warmest regards,Alina

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Review of
Friends Place
from Helen L (Daughter-in-law of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

Wow ! After visiting many care homes, this one stood out the most, from the moment we walked through the doors to be shown around I knew it was the one, with a homely feel, amazing staff and management that go above and beyond, the beautiful setting and tasteful design, it even has a cinema room and

bar, my in-laws deserve the best and would not want them anywhere else, would highly recommend without any hesitation , my father in-law has settled instantly which is beyond what we could of ever imagined and my mother in-law has said that she can not find a fault anywhere, this has been one of the hardest decisions we have had to make and Friends Place has made it so easy for us.

Reply from Alina Gutu, Care Home Manager at Friends PlaceThank you so much for sharing such a heartfelt review! We know how big a decision this can be, and it means the world to us that you felt at home from the moment you walked through our doors. We're delighted to hear that your father-in-law has settled in so quickly and that your mother-in-law is so happy with everything. Our team takes great pride in creating a welcoming environment where residents and families feel supported, and feedback like yours reminds us why we do what we do. We're honoured to be part of your family's journey.

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Review of
Friends Place
from A S (Wife of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

I was so excited after a visit to Friends Place that I decided to book a two-day stay for respite for myself and my husband in the hope that he would like it too and be willing to go alone for day care and respite care, having seen how wonderful it is. Our experience there was beyond my already high

expectations in every respect.
The building is extremely tastefully decorated and furnished and very comfortable. We were made very welcome on arrival and throughout our stay. The staff, without exception, were friendly and caring and really wanted to look after us and make us feel at home. There were lots of personal touches too. Nothing was too much trouble. The food was excellent and the staff were keen to know our personal tastes. My husband also loved it even more than I anticipated, and thanked me for finding it. He is looking forward to going for the day next week. I shall shortly be booking regular respite stays for him so that I can have breaks. Life-enhancing for us both!

Reply from Alina Gutu, Care Home Manager at Friends PlaceThank you so much for sharing such a wonderful review of your experience at Friends Place. We are absolutely delighted to hear that your stay exceeded your expectations and that both you and your husband felt so welcomed and cared for.It means the world to us that you noticed the personal touches, the effort our team puts into creating a comfortable, home-like environment, and the care we take to make sure every detail - including meals - is right for you.We're thrilled that your husband enjoyed his stay and is looking forward to coming back for day care. Knowing that we can provide you both with peace of mind and opportunities for rest and enjoyment is exactly why we do what we do.

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Care Home Owned by Friends of the Elderly in Berkshire

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Friends of the Elderly Reviews in Berkshire (7)

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