Care Home Owned by Friends of the Elderly in Essex

kitchen when mum firstly arrived, moved on to pastures anew about a year ago and the food has definitely deteriorated since that time, which is a shame, but the food is still satisfactory.
Overall, we are very pleased that we chose New Copford Place for the next phase of our mum's life as we now know that she is receiving all the love and care that she deserves.

been mislaid and were several pairs of reading glasses.
There is a lack of communication between shift leaders and my intructions are not very often passed on to all staff members.

in with or watch from the sides.

There are clear lines of accountability with the Shift Leaders being an accessible and efficient point of contact for Staff, Residents and Relatives alike as well as the Home Manager.
There is a stable core of regular Staff and Agency Staff use mostly seems to be small.
I have chosen this Care Home for both of my elderly relatives to live in and I feel happy with my choice.

I would like to stay again when my daughter goes on holiday.

with fresh flowers on each table. The staff were all professional, friendly and helpful. Although my mother decided not to stay (she wasn't ready) we would not hesitate in choosing New Copford Place for her to stay permanently.

you New Copford Place for being there when we and Mum needed you. Our thanks to everyone, especially the budgie!

members visited - he said he was being well looked after, had good food, friendly helpful staff, with a real 'homely' feel. Everyone commented on how clean and fresh the home was. His own room was great with a nice bathroom and comfortable bed.
There were no issues with taking him out temporarily during the day for family visits and he certainly enjoyed his 'wee dram' in the evenings. He really enjoyed being able to sit in the courtyard on sunny days. He said it was nice to be able to walk in the gardens and nice having a mix of TV and quiet rooms.
Should the need arise in the future, there will be no need to look around. New Copford Place will be our immediate, preferred first choice. Thank you and well done all.

for by lovely staff. He has joined in with activities and has been out and about on trips. He does have days where due to his dementia he doesn't understand why he is there but staff give lots of reassurance to him and I can clearly see how much they care for him and all their residents.
All staff are lovely; they keep me well informed and as a family, we are always welcomed in with a smile and friendly chat.
On a personal level, I have found the support from everybody to be fantastic; it can be hard to see someone with Alzheimer's and upsetting at times, but everybody has been so kind and supported me as well.
I personally cannot recommend this care home enough.

cannot be faulted for the kindness and care they show towards the residents, and the whole atmosphere in the place is friendly and welcoming. They were so good with my mum and I would definitely recommend this home.

the chef had left, so the food served wasn't as good, but a new chef is now in post, and this has improved again. The rooms are relatively small, but they are comfortable and can be personalised with the resident's own furniture, etc.
Overall, we feel residents are treated with care and as individuals. We would recommend New Copford Place for short-stay or long-term residency.

She is well looked after and enjoys the meals. Her room is kept tidy and clean. The new activity manager is putting together an extensive activity plan and we receive weekly planners so that we can come along and join in too.