1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Friends of the Elderly
  4. Locations Owned by Friends of the Elderly in Essex

Care Home Owned by Friends of the Elderly in Essex

Jobs
9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Friends of the Elderly in Essex

Only the locations & reviews in Essex for Friends of the Elderly are showing below.

View the details of all 12 locations (with 445 reviews) owned by Friends of the Elderly

Friends of the Elderly Locations in Essex (1)

 - Browse 1 Care Home owned by Friends of the Elderly in Essex
List View
Map View
Sort By
New Copford Place Residential Care Home
London Road, Copford, Colchester CO6 1YR 
9.5 51 reviews
New Copford Place Residential Care Home, Colchester, Essex
"A well run and very friendly care home. Lots of activities and staff interaction. Rooms and communal areas very clean. Mum seems very…"   Read all 51 reviews
  • from £1,465 / week
  • 27 Rooms
Location Type Care Home

New Copford Place care home specialises in residential care. Rooms are light and airy with TV and telephone points. A number of rooms have en suite facilities and some with separate bathroom ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Friends of the Elderly Reviews in Essex (51)

9.5

Friends of the Elderly has a Group Review Score of 9.5 (9.469) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Friends of the Elderly must have a Review Score.

Overall Experience
  • 39
  • 11
  • 1
  • 0
  • 0
Date Published
  • 51
  • 5
  • 10
  • 15
  • 36
Reviewer Connection to Friends of the Elderly
  • 23
  • 14
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

New Copford Place Residential Care Home

from F S (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mother has now been resident at New Copford Place for 2 years, during which time she has been lovingly looked after by a wonderful team of carers. These people make it a pleasure for us to visit and we have built up a lovely, friendly relationship with them all.
The excellent chef, who was in the
kitchen when mum firstly arrived, moved on to pastures anew about a year ago and the food has definitely deteriorated since that time, which is a shame, but the food is still satisfactory.
Overall, we are very pleased that we chose New Copford Place for the next phase of our mum's life as we now know that she is receiving all the love and care that she deserves.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for taking the time to complete the review. The catering manager and I worked together and several changes were done in the last couple of months, which I hope they have been noticed. Also, thank you for the lovely words about our care team, I will let them know their work is noticed and appreciated. Kind regards, Daniel
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from Beverly A (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A well run and very friendly care home.
Lots of activities and staff interaction.
Rooms and communal areas very clean.
Mum seems very happy and is always smiling when I visit.
She does sometimes seem to be left in her room with nothing to do and the TV not switched on.
Lots of her clothing has
been mislaid and were several pairs of reading glasses.
There is a lack of communication between shift leaders and my intructions are not very often passed on to all staff members.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeHi Beverly, thank you for taking the time to write a review. I have addressed your concerns with shift leader team and I am sure you will see the improvements during your next visits. If you have any further concerns, I am always available for everyone. Kind regards, Daniel.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from Mark T (Respite Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Daniel, the care manager, and his team were extremely helpful and supportive during the difficult process of getting my father into respite care. The home itself feels friendly and welcoming, nothing is too much trouble for the staff and it is good to see so many regular faces!
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you Mark for your lovely review, your dad is a pleasure to have here. We are always trying to help not just our residents but their families too as we know how difficult it can be. I will pass your kind words on to the staff team. Kind regards, the home manager
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from D S (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
This care home could not have welcomed mum more warmly. She has been a resident now for 2 years and during this time her care has always been at the forefront. The home itself is always lovely to visit at any time of the day. Staff are friendly and approachable. Always lots of activities to join
in with or watch from the sides.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for the review and for your appreciation, our residents safety and well-being has always been a priority for us. I appreciate your kind words, and I will pass them on to the team. Kind regards, the home manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from L T (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone is really helpful and caring. Mum is taking time to settle and the support she needs has been great. We love all the activities that are available to mum. The fact the home is small is also a great benefit to us as everyone knows everyone and takes the time with people.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for taking the time to write the review. We are happy to see the work we do at New Copford Place isn't going unnoticed. I will pass on your kind words to the staff team. Thank you, Daniel
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from Sally A (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Staff are warm, caring, hardworking, kind, skilled and conscientious. They really know each Resident well.
They all work well together as a Team from the Administrator to the Housekeeping and Maintenance, Activities Lead and Caring Staff.
The grounds are lovely, well kept and used enthusiastically.
There are clear lines of accountability with the Shift Leaders being an accessible and efficient point of contact for Staff, Residents and Relatives alike as well as the Home Manager.
There is a stable core of regular Staff and Agency Staff use mostly seems to be small.
I have chosen this Care Home for both of my elderly relatives to live in and I feel happy with my choice.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeHi Sally, thank you so much for your lovely review. We truly appreciate your kind words and we are delighted to know the care and support we provide is making a positive difference. Feedback like yours means a great dela to our team. Kind regards, Daniel
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from A W (Son of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nice home with a good atmosphere. The staff are very attentive and helpful to deal with any queries. The management team are also good and friendly, their support with health issues and medication has been excellent.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for taking the time to write a review and I'm glad you're happy with the support we provide here at New Copford Place. I'll pass your kind words to our staff team, I'm sure they'll be happy to know their work doesn't go unnoticed. Thank you, CHM
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from J N (Resident) assisted by family/friend published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
New Copford Place is very tidy, clean and welcoming. The staff are very helpful, polite and friendly. I felt well looked after when I stayed there.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for your kind words, it was lovely to meet you and to have you staying with us. If you need any support again, we'll be glad to have you back any time. Kind regards, HM
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from r W (Son of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are truly amazing, I no longer have to worry about my mothers welfare as I know she is in safe and caring hands. NCP always has a warm and friendly atmosphere when I visit, and the activities team do a splendid job of keeping things interesting during the day. Well done.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for the review and for your appreciation, our residents safety and well-being has always been a priority for us. I appreciate your kind words, and I will pass them on to the team. Kind regards, HM
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from Sally P (Daughter of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with all aspects of my mothers care and facilities in Copford Place, I do know that she has always been very happy staying within this home for the period of at least the last seven years, and therefore I feel a lot of gratitude because I know that she is very well cared for.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for the your kind words, I will pass this onto the staff :) It is a pleasure having your mum here with us, and we are all looking forward to more enjoyable time with her. Kind regards, HM
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from Doris B (Resident) assisted by family/friend published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I met some nice people there. I helped to make a Christmas cake. It was nice to share meals with other people. Slept very well. My relatives were able to come and visit me. It was lovely and warm in the home. Saw squirrels out of the window. I had my nails and hair done and that was a nice experience.
I would like to stay again when my daughter goes on holiday.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you so much for taking the time to write this review. We loved having you staying with us and I'm glad you had a nice time. I'll pass your kind words to the staff team also and we will be more than happy to see you again whenever you need us. Kind regards, Care Home Manager
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from D W (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother recently spent three weeks respite in New Copford Place. My brother and I were very impressed by the warm welcome we received from the moment we made contact by phone. The home has a calm atmosphere with light, spacious areas for relaxing and taking part in activities. The dining room is delightful
with fresh flowers on each table. The staff were all professional, friendly and helpful. Although my mother decided not to stay (she wasn't ready) we would not hesitate in choosing New Copford Place for her to stay permanently.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for your kind words, it was a pleasure to have your mum with us. I will pass your compliments to the staff members and we're looking forward to see you and your mum again if needed. Kind regards, Care Home Manager
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from C H (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a find! We needed some respite care for our Mum and found the care welcome, cheerfulness and cleanliness incredible.
Always a smile and a can-do attitude. Mum was sorry to leave as she had become very fond of everyone- staff and residents.
Mum's TV never worked well but that is our only negative.
Thank
you New Copford Place for being there when we and Mum needed you. Our thanks to everyone, especially the budgie!
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for your review. It was a pleasure having your mum here with us and we miss her. We'll be here for you and your mum anytime you need us. Thank you for your appreciation and kind words, I will pass them on to our staff. Kind regards, Care Home Manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from P B (Son of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You invited us to look around, we had a wonderful lunch and Dad really felt at home, everywhere was clean and fresh and the staff was very friendly. The decision to book was easy!
From day 1 Dad enjoyed that everyone called him by his first name. During his stay, we spoke with him frequently and family
members visited - he said he was being well looked after, had good food, friendly helpful staff, with a real 'homely' feel. Everyone commented on how clean and fresh the home was. His own room was great with a nice bathroom and comfortable bed.
There were no issues with taking him out temporarily during the day for family visits and he certainly enjoyed his 'wee dram' in the evenings. He really enjoyed being able to sit in the courtyard on sunny days. He said it was nice to be able to walk in the gardens and nice having a mix of TV and quiet rooms.
Should the need arise in the future, there will be no need to look around. New Copford Place will be our immediate, preferred first choice. Thank you and well done all.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for taking the time to submit this review. It was a pleasure having your dad here with us, we'll be glad to welcome him any time you need us. Thank you for your appreciation and kind words, I will pass them on to the team; they will be pleased to hear them. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from Stephanie F (Daughter of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has Alzheimer's and had two weeks of respite care while I went away. He was well cared for and seemed much better for having company all the time. I was pleased with his respite care there so moved Dad in there permanently. He has been there for two months and I'm so glad. Again he is well cared
for by lovely staff. He has joined in with activities and has been out and about on trips. He does have days where due to his dementia he doesn't understand why he is there but staff give lots of reassurance to him and I can clearly see how much they care for him and all their residents.
All staff are lovely; they keep me well informed and as a family, we are always welcomed in with a smile and friendly chat.
On a personal level, I have found the support from everybody to be fantastic; it can be hard to see someone with Alzheimer's and upsetting at times, but everybody has been so kind and supported me as well.
I personally cannot recommend this care home enough.
Reply from Joy Clark, Office Manager at New Copford Place Residential Care HomeThank you Stephanie for your lovely review, your dad is a pleasure to have here. I will pass your kind words on to the staff team. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from B K (Daughter-in-law of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Satisfied with the care provided. The staff are attentive and treat residents with respect and dignity. The rooms are a little small, but the overall look and feel of the home generally is comfortable and welcoming.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for your review. Our residents and their families are at the core of everything we do and I am glad that's noticed and appreciated. Kind regards, Care Home Manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from Valerie G (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was completely satisfied with my experience getting respite care for my mum in New Copford Place. The home is clean and well-maintained with an excellent layout round a courtyard with small lounges and lots of light which makes it a delightful building to visit.
All the staff, including the manager,
cannot be faulted for the kindness and care they show towards the residents, and the whole atmosphere in the place is friendly and welcoming. They were so good with my mum and I would definitely recommend this home.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeThank you for your review. It was a pleasure having your mum here with us. Thank you for your appreciation and kind words, I will pass them to our staff. Kind regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from Theresa G (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and know the residents well.
Activities are improving due to the recent appointment of a coordinator.
Overall, it is a lovely care home.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeDear Theresa, thank you for taking the time to submit this review. I will pass your kind words and positive feedback to the care team; they will be pleased to hear them. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from Julia B (Daughter of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff at New Copford Place have always been supportive of our family and friends. They appear to act quickly to resolve any issues and are happy to work with families for the best outcome for the residents. The new activities coordinator has, in my opinion, improved social activities. Unfortunately,
the chef had left, so the food served wasn't as good, but a new chef is now in post, and this has improved again. The rooms are relatively small, but they are comfortable and can be personalised with the resident's own furniture, etc.
Overall, we feel residents are treated with care and as individuals. We would recommend New Copford Place for short-stay or long-term residency.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeDear Julia, thank you for your kind words. I am pleased you are happy with the new changes regarding the activities and the food served. We always strive to increase our standards in everything we do for all our residents and their families. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Copford Place Residential Care Home

from Wendy W (Niece of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having no experience of care homes, I am really pleased that we chose New Copford Place to look after my aunt. The staff are friendly, caring and approachable. Any concerns I may have are discussed and resolved quickly with a smile. My aunt, who is new to the care home, seems settled and happy already.
She is well looked after and enjoys the meals. Her room is kept tidy and clean. The new activity manager is putting together an extensive activity plan and we receive weekly planners so that we can come along and join in too.
Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care HomeHi Wendy, thank you for your kind words. Your aunt's sense of humour always makes us smile, specially when she talks about her childhood. We are always happy to see you, or any other family members joining the activities. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (3)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Friends of the Elderly to verify any information. View our terms and conditions. Friends of the Elderly has an Enhanced Service – more info.