Care Home Owned by Little Sisters of the Poor in Tyne & Wear

social programme exciting, inclusive and happy. The grounds and views across the Tyne Valley are beautiful.

Midlands, I'm not able to provide the frequent family support I'd like, but know that the staff there do this and there is very much a family feel there: it has become my home too- and family! it has been a great source of joy to be able to be welcomed into the family and we all know that he is being cared for as they would look after their own family members. Communication about everything is excellent and built on a deep sense of trust and loving relationship with the exceptional spiritual and loving ethos which is absolutely integral to this wonderful place. Heartfelt thanks.

and hairdresser on site. Beautiful grounds outside to walk or just sit in the sunshine.

a good mixer , she has always preferred her own company; this is respected by everyone but they are still very friendly and kind, popping in to see her in her room and chatting when they have minutes to share.
I cannot find anything to say that is detrimental to St Joseph's.

and mentally shown to all the residents.
We also enjoy going to Mass and the grounds together .The fetes, singalongs and afternoon teas we've had as part of the community there have been great fun too.
We are so fortunate to have a beautiful environment and wonderful care for our dear cousin at this time of her life.

on when she lived at home. She goes back to bed in the afternoon for a nap as she gets very tired. I get regular updates from the staff and they always contact me if they are worried about my mum. I also find the staff on reception are very friendly and helpful. I live a couple of hours away from the home but I never worry about my mum as I know that she is well looked after.

be able to feel safe and secure in the StJoseph's community.

a GP visit every week and if there are any health concerns I am always able to meet with the lead clinician + GP + Pharmacist to discuss issues and remedies
There are activities every afternoon in a large remodelled Activities Room Mon-Fri and when I visit we go down to the sing-along on a Wednesday. Despite her dementia and short term memory loss she suddenly remembers all the words to the 'oldie' songs..
The grounds are extensive and well maintained and there many south facing places to sit outside and enjoy summer weather

their way to welcome him and to accommodate his needs.
There are lots of activities and events, the home is spacious and clean, and the gardens are lovely and peaceful. I particularly like to take Dad to the library to spend time looking at books with him - it's so quiet.
My aunt (RIP) also lived at St Joseph's for many years: when the time came for Dad to need extra care we knew he'd be safe and happy here.

demonstrates that St Joseph's retains their staff for many years. The domestic staff take pride in cleanliness throughout the building. The dining room is light, airy and comfortable with special treats on celebratory days. I eat with my mum now and again and am happy with the food. I am particularly pleased that staff listen to my mum and try to accommodate her wishes - and they listen to me too. Communication is good both verbally and in writing. I can't think of anywhere better when the time comes to be cared for in a community. It is hard for older people to give up their old lives and their own homes. St Joseph's recognise this and the ups and downs that come with this enormous change.

of the nuns, who are able to offer additional support and care, especially at meal times.
The staff, including all the support staff, were also very supportive of me and my family, and gave us the strength needed to help mum get better.
Thankfully mum is now much recovered. It has been such a dramatic recovery and we cannot thank the staff, everyone of them, enough. They have all shown mum dignity and respect throughout.

clothes are beautifully kept in her wardrobe. The food is delicious and a choice is always provided. The social space is light and well-planned and the social programme exciting, inclusive and happy. The grounds and views across the Tyne Valley are beautiful. Overall it is a happy, safe, healthy and friendly place for my cousin and we enjoy our visits. She is so well cared for.

requires such as Covid booster jabs and we are always kept informed if these are taking place. I have no hesitation in recommending this home and I know my mam will be well cared for in the future.

Daily religious services. Homely and friendly.

was very successful
My father requires a great deal of support, and we all felt he was cared for to the highest standard.
Although the stay was short, the carers quickly got to know my parents and made them feel welcome and supported.
The home is absolutely spotlessly clean: the environment is quiet, peaceful and ordered.
We were pleased to find that visitors were welcome at all times, and my brother and I could have supper with my mother one night in the dining room.
My parents concluded that the care they had had was excellent - they could not find fault with any aspect of their stay.

was shown to all the residents and their respective family members. My mother always said how grateful she was to live at St Joseph's, which was her home where she was able to socialise with other residents, fulfil her spiritual needs and be part of one big family with everyone; she said so lovely and kind. As a family, we also felt truly blessed and so grateful to the care and nursing staff, mother, sisters and all the staff who worked so hard to make St Joseph's a truly wonderful home.