Care Homes Owned by Havering Care Homes Ltd

community spirit in the central lounge area which is vitally important in my opinion.

at home and i knew mum was in great hands.and took so much of.the worry away Raj also kept me upto date this.morning, letting me know how mum was, also about the GP.coming etc and what they said. She always has a big smile on her face and makes my daughter and I feel so welcome and best of all makes us laugh!! We love this nursing home and know Mum couldn't be in a better place so thank you all so much xxx

a bigger bedroom to accommodate everything. The staff are kind, caring and compassionate. They listen to your concerns and act on them. I feel reassured that my dad is safe and being well cared for. The food is very nice and the variety is wide. I am very pleased with Abbcross Nursing Home

needs of the residents and interacted with them. The management is always on hand and supports the staff in every way.

extremely popular resident, helping others and taking part in so many activities.
We cannot thank Abbcross enough for looking after her and giving her such wonderful care.

cakes, sandwiches and sausage rolls etc! Two iother members of staff are great at explaining procedures and supporting the families of their residents. All the carers (too many to mention) are so caring and kind and empathetic with the residents. They work hard to make sure they are all comfortable and all needs are met. My Dad has been happy here and that is all that matters. It has been an easy transition from hospital to Abbcross and he seems settled and happy. Thank you Abbcross for everything!

delicious desserts that are very popular.
There are well thought out activities in the communal lounge and one or two parties a year which the staff make a huge effort to make enjoyable. The garden is well maintained and a welcome place for residents to make the most of the fresh air in the fine weather

are usually the same they become trusted friends to the residents. Therefore this results usually, in a happy, friendly environment for the residents to live in.
The residents are encouraged to regard Abbcross as their home and feel free to have family and friends visit at a time convenient to them.
Visitors feel welcomed by the manager and staff at all times.

move from your home into care but this was not the case here.

safe in their care.

are very cosy.

weeks days and hours were handled with compassion, dignity, and great medical care and we were able to stay as much as we wanted and were looked after so kindly. Every member of staff care, I cannot champion this nursing home enough to anyone. I have great lasting memories of my mum's happy safe days here and am forever grateful.

excellent, any queries and she will sort it. Can't find fault at all, everyone is so friendly.

which was very helpful indeed. Particularly impressive is the fun way that all different staff get involved in celebrating events.
Thankfully, the manager patiently and regularly explained the discharge to assessment process, which as a family we really appreciated. All nursing, healthcare, housekeeping, catering, estates and work experience students were open to any questions I had.
Nothing was too much trouble. Abbcross staff and management are open, friendly, professional and caring doing an invaluable job in an underappreciated sector. Well done, keep up the good work.