Care Homes Owned by Havering Care Homes Ltd

Just want to say a big thank you for the first class care my mum is receiving at Abbscross Nursing home. Since day one the staff have gone above and beyond to make her stay there like home from home. Every nurse, carer, administrator, activities coordinator, chef, cleaners everyone in the home goes the extra mile to make life better. I highly recommend Abbscross as a first class, nursing home. It has such a wonderful family feel to the place as soon as you walk in there. From the friendly person who opens the door to the chef making my mum anything she likes if there is nothing on the lovely menu. I can't thank you all enough it is such a relief for me knowing how well cared for and safe she is.

Dad is settled in his placement staff are patient and caring. Kind small home five family feel. Single seating area so all residents are together during the day which is nice. Food is very good and cater for all residents with varying requirements.

I was very worried about my wife going into a Nursing Home (Any Nursing Home) to begin with. However within a day of her admittance to Upminster Nursing Home, I found my worries completely unfounded. Stella was treated with kindness from all members of staff. The food was always appropriate to her needs. If she needed something we only had to ask, and it was seen to. Stella has now sadly passed away; I am so grateful that her time here was so peaceful. Thank You

Excellent care for my very unwell mother. Care for patients and relatives also. 5 star service highly recommended.

All carers and management are very welcoming and approachable.

Residents food cooked fresh on site.

Since mum arrived here the staff have been amazing nothing is too much trouble , it really feels like home and mum is very happy here , I highly recommend Abbscross, mum came in on assessment and we are hoping she gets to stay full time .

Adequate parking provided

My father was admitted as part of Discharge to Assess and has now become a permanent resident. My thoughts focus on the wonderful friendly and helpful staff. Though the building may be a little older than some of the modern Homes this is more than compensated by the wonderful staff. They encourage a community spirit in the central lounge area which is vitally important in my opinion.

Mum was taken ill last night and although it was such a worrying time for us all I cannot thank the carers and nurses enough for all their help with not only mum but with us her family. Halifa was amazing at organising the ambulance and speaking to me at length and keeping me updated. She rang me at home and i knew mum was in great hands.and took so much of.the worry away Raj also kept me upto date this.morning, letting me know how mum was, also about the GP.coming etc and what they said. She always has a big smile on her face and makes my daughter and I feel so welcome and best of all makes us laugh!! We love this nursing home and know Mum couldn't be in a better place so thank you all so much xxx

My dad came into this care home mid August 2025. He was very fretful and restless during his first few days and nights but the staff worked with him and constantly reassured him. He is now much more relaxed and settled in his new surroundings. We were able to bring furniture from home and was given a bigger bedroom to accommodate everything. The staff are kind, caring and compassionate. They listen to your concerns and act on them. I feel reassured that my dad is safe and being well cared for. The food is very nice and the variety is wide. I am very pleased with Abbcross Nursing Home

I am so impressed with Abbscross Romford. The standard of care given to my aunt went above and beyond what I expected. From the time she entered your care she became so up beat and enjoyed her life beyond what she was experiencing in her previous living arrangements. The staff are so attentive to the needs of the residents and interacted with them. The management is always on hand and supports the staff in every way.

We cannot thank Abbcross enough for looking after her and giving her such wonderful care.

I have nothing but good things to say about Abbcross Nursing Home. All the staff have been amazingly kind and caring to my Dad and supporting me when things have been extremely difficult due to Dad having dementia. The chef is an amazing cook who produces some fabulous meals for the residents and homemade cakes, sandwiches and sausage rolls etc! Two iother members of staff are great at explaining procedures and supporting the families of their residents. All the carers (too many to mention) are so caring and kind and empathetic with the residents. They work hard to make sure they are all comfortable and all needs are met. My Dad has been happy here and that is all that matters. It has been an easy transition from hospital to Abbcross and he seems settled and happy. Thank you Abbcross for everything!

My dad is very happy in his care home. The staff are friendly and caring. They are always accommodating and let Dad treat it as his home. When we have had any questions or concerns they have dealt with them straight away.

There are well thought out activities in the communal lounge and one or two parties a year which the staff make a huge effort to make enjoyable. The garden is well maintained and a welcome place for residents to make the most of the fresh air in the fine weather

Visitors feel welcomed by the manager and staff at all times.

My mum came to Abbcross nursing home beginning of march in 2025, she came from the hospital, the care she gets is fantastic, mum is very happy loves the carers who will do anything you ask them to do. I can't recommend another home for her. Like to give a big thank you to all the staff for her care.

It is such a difficult time when you have to move from your home into care but this was not the case here.

Very caring staff who don't find anything to much trouble. Always a happy atmosphere when impacts on the patients. Cannot praise them enough. The staff always seem to be on point when it comes to the patients wellbeing. Always tell us if our father is not himself. My sister and I feel our father is safe in their care.

My mum loves the family feel of the Home all staff are very kind and friendly and food is very good and her room is lovely clean and bright. The garden is well maintained they have a greenhouse and most of the residents are encouraged in the planting and growing of the plants and vegetables

Thank all the staff.