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Care Provided by Abbcross Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Abbcross Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Havering Care Homes Ltd
- Private Owned
Person in charge
- Jenny Freeman(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (2)
Visiting
- Family is at the heart of the home and therefore visitors welcome throughout the day.
Parking
- Limited parking on site, on street parking available near to the home
Abbcross Nursing Home Reviews (39)
Abbcross Nursing Home has a Review Score of 9.9 (9.917) out of 10, based on 18 reviews in the last 2 years.
Over all time Abbcross Nursing Home has 39 reviews.
Excellent care for my very unwell mother. Care for patients and relatives also. 5 star service highly recommended.
All carers and management are very welcoming and approachable.
Residents food cooked fresh on site.
Thankyou very much for you kind words. I will be sure to pass them onto all the staff involved
Since mum arrived here the staff have been amazing nothing is too much trouble , it really feels like home and mum is very happy here , I highly recommend Abbscross, mum came in on assessment and we are hoping she gets to stay full time .
Thank you for the lovely feedback, we will share it with the team.
A very well run care home with very friendly staff
Adequate parking provided
My father was admitted as part of Discharge to Assess and has now become a permanent resident. My thoughts focus on the wonderful friendly and helpful staff. Though the building may be a little older than some of the modern Homes this is more than compensated by the wonderful staff. They encourage a community spirit in the central lounge area which is vitally important in my opinion.
Thank you on behalf of the Abbcross Team for your wonderful comments. I will be sure to pass them on!
Mum was taken ill last night and although it was such a worrying time for us all I cannot thank the carers and nurses enough for all their help with not only mum but with us her family. Halifa was amazing at organising the ambulance and speaking to me at length and keeping me updated. She rang me at home and i knew mum was in great hands.and took so much of.the worry away Raj also kept me upto date this.morning, letting me know how mum was, also about the GP.coming etc and what they said. She always has a big smile on her face and makes my daughter and I feel so welcome and best of all makes us laugh!! We love this nursing home and know Mum couldn't be in a better place so thank you all so much xxx
Thank you so much for you kind words. I will be sure to pass them on to the team
My dad came into this care home mid August 2025. He was very fretful and restless during his first few days and nights but the staff worked with him and constantly reassured him. He is now much more relaxed and settled in his new surroundings. We were able to bring furniture from home and was given a bigger bedroom to accommodate everything. The staff are kind, caring and compassionate. They listen to your concerns and act on them. I feel reassured that my dad is safe and being well cared for. The food is very nice and the variety is wide. I am very pleased with Abbcross Nursing Home
Thank you very much for the kind words, we will continue to provide the highest quality of care to your dad that we can possibly can!
I am so impressed with Abbscross Romford. The standard of care given to my aunt went above and beyond what I expected. From the time she entered your care she became so up beat and enjoyed her life beyond what she was experiencing in her previous living arrangements. The staff are so attentive to the needs of the residents and interacted with them. The management is always on hand and supports the staff in every way.
Thank you so much. The team thought very highly of your aunt, and it was our pleasure to care for her. I will be sure to share you're wonderful feedback with the team.
On her arrival at Abbcross, she was frail, with many medical conditions.
The staff made her so welcome and comfortable and very soon she perked up and found a new lease of life. She soon became an extremely popular resident, helping others and taking part in so many activities.
We cannot thank Abbcross enough for looking after her and giving her such wonderful care.
Thank you so much for your wonderful feedback. You're aunt was a fantastic character and it was our pleasure to take care of her. I will pass on your comments to the team.
I have nothing but good things to say about Abbcross Nursing Home. All the staff have been amazingly kind and caring to my Dad and supporting me when things have been extremely difficult due to Dad having dementia. The chef is an amazing cook who produces some fabulous meals for the residents and homemade cakes, sandwiches and sausage rolls etc! Two iother members of staff are great at explaining procedures and supporting the families of their residents. All the carers (too many to mention) are so caring and kind and empathetic with the residents. They work hard to make sure they are all comfortable and all needs are met. My Dad has been happy here and that is all that matters. It has been an easy transition from hospital to Abbcross and he seems settled and happy. Thank you Abbcross for everything!
Thank you so much for your wonderful review of Abbcross. I will be sure to pass on all of your comments to those involved in your dads care.
My dad is very happy in his care home. The staff are friendly and caring. They are always accommodating and let Dad treat it as his home. When we have had any questions or concerns they have dealt with them straight away.
Thank you for your lovely feedback. We really value all feedback which we share with the team and seek to learn from.
There is a good menu choice and the food is plentiful and nutritious and various delicious desserts that are very popular.
There are well thought out activities in the communal lounge and one or two parties a year which the staff make a huge effort to make enjoyable. The garden is well maintained and a welcome place for residents to make the most of the fresh air in the fine weather
Thank you for your lovely review. We are so happy that you feel happy and well looked after at Abbcross. I will be sure to pass on your kind words to all those involved in your care.
The pretty garden can be used by anyone and offers a breath of fresh air. It is good to sit and listen to the birds and watch the fish.
As the members of the staff team, are usually the same they become trusted friends to the residents. Therefore this results usually, in a happy, friendly environment for the residents to live in.
The residents are encouraged to regard Abbcross as their home and feel free to have family and friends visit at a time convenient to them.
Visitors feel welcomed by the manager and staff at all times.
Thank you so much for your really positive review. I will be sure to feedback your comments to all involved.
My mum came to Abbcross nursing home beginning of march in 2025, she came from the hospital, the care she gets is fantastic, mum is very happy loves the carers who will do anything you ask them to do. I can't recommend another home for her. Like to give a big thank you to all the staff for her care.
Thank you so much for your wonderful review. It means so much to the team to have such positive feedback.
I personally feel like we are home from home when I visit.
I have attended activities at the home and they are full of laughter and enjoyed by everyone.
It is such a difficult time when you have to move from your home into care but this was not the case here.
Thank you for your lovely review. We are so happy that you feel the way you do when visiting Abbcross. I will pass on your comments to all the staff involved.
Very caring staff who don't find anything to much trouble. Always a happy atmosphere when impacts on the patients. Cannot praise them enough. The staff always seem to be on point when it comes to the patients wellbeing. Always tell us if our father is not himself. My sister and I feel our father is safe in their care.
Thank you for your kind comments. I will be sure to pass them on to all involved.
My mum loves the family feel of the Home all staff are very kind and friendly and food is very good and her room is lovely clean and bright. The garden is well maintained they have a greenhouse and most of the residents are encouraged in the planting and growing of the plants and vegetables
Thank you for you lovely review. I will be sure to pass on your positive comments to all involved in mums care.
Abbcross Nursing Home in my eyes are the Gold standard in nursing care with compassion and kindness. My dear beloved mum spent her final 6 months here, she was safe secure, loved, clean, happy socialised and cared for, and we as a wider family could sleep at night knowing mum/nanny was safe. Her final weeks days and hours were handled with compassion, dignity, and great medical care and we were able to stay as much as we wanted and were looked after so kindly. Every member of staff care, I cannot champion this nursing home enough to anyone. I have great lasting memories of my mum's happy safe days here and am forever grateful.
Thank you so much for your wonderful comments, I will be sure to pass them on to all involved. It was our pleasure to care for your lovely mum and help support you all through this time.
My Mum has been so happy since being here. It's been a long time since we've seen her smile. The staff are so friendly and helpful. The food is great. I personally will be popping in to visit a few residents.
Thank you so much for your feedback. I will be sure to let the staff know your positive comments.
Mum spent her final days here. Thank goodness, such respect dignity and care, not only to Mum but the whole family. We cannot thank this home and the staff enough. Thank you.
Thank you very much for your lovely comments. I will be sure to pass them onto all the staff involved in your mum's care.
Thankfully, the manager patiently and regularly explained the discharge to assessment process, which as a family we really appreciated. All nursing, healthcare, housekeeping, catering, estates and work experience students were open to any questions I had.
Nothing was too much trouble. Abbcross staff and management are open, friendly, professional and caring doing an invaluable job in an underappreciated sector. Well done, keep up the good work.
Thank you for your amazing review. It was a pleasure to look after your mum, and I will ensure that your lovely comments are passed on to all of the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbcross Nursing Home.
There are no upcoming events for Abbcross Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Abbcross Nursing Home.
Accreditations
There are no accreditations posted yet for Abbcross Nursing Home.
Meet the Team (0)
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Frequently Asked Questions about Abbcross Nursing Home
What types of Care is Abbcross Nursing Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abbcross Nursing Home have?
There are 24 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Abbcross Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Abbcross Nursing Home to the centre of Romford?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbcross Nursing Home to verify any information. View our terms and conditions. Abbcross Nursing Home has a Basic Service -more info.










