Abbcross Nursing Home

Absolutely amazing Nan was only there for a week before passing but the home and staff were absolutely incredible. She was treated with compassion and dignity right until the end. They are angels that work in there.

No complaints at all, very helpful, staff would recommend without a doubt.

The food was freshly cooked on the premises and a different option every week but always fish and chips on a Friday which my mum loved. All in all, I would definitely recommend this care home.

Sadly, they have a waiting list, so Mum can't stay beyond the assessment she was sent there for. All I can say is, if you can get your loved on in there, you will be delighted to know how well cared for they are.

Very pleased to have chosen Abbcross; the staff were personable, courteous and helpful and that helped us focus on making Mum's final 17 months comfortable, safe and nurturing. A number of the staff were upset by her passing and this shows just how welcoming Abbcross is. Also because it is a smaller home with fewer residents than most it meant that Mum was able to see familiar faces and hear familiar voices more often than not. The food seemed varied and of good quality. She was checked on regularly and her personal care needs were always considered when necessary. All of which made it easier for us to focus more on being there for Mum in the final months of life.

I spent several weeks here following a long time in the hospital. For my treatment, I mainly had to stay in bed, laying specifically on my side, so couldn't really take part in any activities. The staff are very friendly, caring and helpful, as are the management and security. The food is excellent - they have a very good cook and helpers. She even comes to check with you during the morning about whether the lunch is suitable for you, which is wonderful. The room and building are warm and cosy, even without putting the radiator on.

On the upside, some of the staff seem very pleasant, and personal care for the most part was well seen to. I would have given at least 3 stars for this, but with the stresses experienced there by both myself and my frail mother, I couldn't get her out fast enough.

All the staff are wonderful. They are kind and caring and nothing is too much trouble for them. They do everything they can to help regarding the care and comfort of my husband.

Since my mother went into Abbcross Nursing Home she has been given the best care. She is always clean. The staff are very hard-working, helpful, friendly, and very approachable. There are lots of activities for residents and we always feel welcome when we visit. It is a well-run and well-kept care home.

Mum arrived at Abbcross for rehabilitation the day before her 90th birthday. She was made to feel very welcome and special on her big day. Nothing was too much for any of the staff who were all very polite, attentive and respectful of her care needs. She was very sad to leave and move to permanent care elsewhere. As a family, we are very grateful for their care and support during her stay.

My wife's 90-year-old mother had a short stay of 10 days at Abbcross Nursing Home after a long stay in hospital. She was in a well-decorated single room with a TV. The management and staff were all approachable and excellent in their approach to the residents who were treated with kindness and respect. There was no meaningful restriction to visiting times, all of the residents' communal areas could be accessed. The quality of the food, which was cooked on-site, was excellent. There are physiotherapists and an occupational therapist in the home who do great work, something my mother-in-law gained greatly from. I have no hesitation in recommending Abbcross Nursing Home to others, great care is provided by every element that makes up this facility.

My mother spent several weeks at Abbs Cross following a broken hip operation, I cannot express the care, compassion and kindness she received from top management down. This home is run by a compassionate manager and therefore staff are valued which shows through the kindness, respectfulness and person-centred approach they take with their residents. This nursing home excels in every aspect of care and nursing. Residents have a voice and staff tune into individual preferences so that the very best package of care can be offered. This Nursing Home not only cares for its residents but works closely and supportively with extended families to ensure everybody connected with that resident is fully included, through kindness, compassion and respect. Personally, I think this Nursing Home should be used as a centre of excellence for other nursing homes that wish to improve their policies and practices.

Abbcross Nursing Home is a small easily accessible care/nursing home. It is a friendly establishment and always offers a warm welcome. The staff across all areas and kind and caring and often go above and beyond for the residents and their family. It is well led ensuring appropriate care and support is given to residents. The staff became like an extended family during our time with them. The building needs updating but the aesthetics should not deter you from a home which offers good care.

My elderly mum was a resident at this home for just under 2 years. Having to find a nursing home due to ongoing challenging medical issues, Abbcross Nursing Home definitely excelled in providing the care package to maintain mum's wellbeing. The nurses and care staff excelled at treating residents with care, compassion, respect, and dignity that everyone deserves. To the Manager or Senior staff members, someone was always on hand to speak to. We as a family were very pleased to see Mum participate in the activities available, she always enjoyed dancing, singing, or generally chatting to other residents, all of these things provided her with happy and contented moments - what more could anyone wish for! The respect even continued following her passing as the Manager attended the funeral in person, which shows my mum was thought about and treated as one of their family. In our opinion, a truly dedicated working team, which we hold in high esteem and will always be grateful to have known.

The manager was always available to talk too; he also engaged with the clients in the nursing home.

My sister suffers with Huntingdon's Disease. She was admitted to the care home last August 2019 for a period of respite. She has improved immensely, with the care and attention she has received from all the staff. It's a happy, cheerful, contented environment, with freshly cooked meals in very clean surroundings. She has now been accepted as a permanent resident. I would highly recommend this nursing home.

The treatment my mother received was first class. There is not a single thing I can fault the staff on. They were a joy! The atmosphere at the home was one of complete professionalism, dedication, warmth and good humour. Communication was also excellent and I never worried about her while she was staying there. I had total confidence in all the staff and knew she was in the most capable of hands. Thank you again. I will remember you all with great fondness.

I cannot praise them enough, they do a very difficult job well, and with great sensitivity.

The home was very helpful in ensuring they were together as much as possible during their final 4 months together. Since the death of my Mother-in-law, Father-in-law has retreated into himself somewhat and does not participate in activities etc. Despite this, all staff treat him with dignity and regularly talk with him, making sure he has all that he needs. 2 staff members in particular, have gone out of their way to try to keep his spirits up.