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Care Provided by Upminster Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Upminster Nursing Home for full pricing details and T&Cs.
Contact Upminster Nursing Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Havering Care Homes Ltd
- Private Owned
Person in charge
- Cristina Lofthouse (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
- Number of floors: 4
Room Information
- Single Rooms (37)
Visiting
- Family is at the heart of the home and therefore visitors welcome throughout the day.
Parking
- Parking available
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Upminster Nursing Home Reviews (12)
8.4
Upminster Nursing Home has a Review Score of 8.4 (8.382) out of 10, based on 3 reviews in the last 2 years.
Over all time Upminster Nursing Home has 12 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Upminster Nursing Home
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Review from Ian R (Husband of Resident) published on 13 August 2026 Submitted via Website•
Overall Experience
I was very worried about my wife going into a Nursing Home (Any Nursing Home) to begin with. However within a day of her admittance to Upminster Nursing Home, I found my worries completely unfounded. Stella was treated with kindness from all members of staff. The food was always appropriate to...
I was very worried about my wife going into a Nursing Home (Any Nursing Home) to begin with. However within a day of her admittance to Upminster Nursing Home, I found my worries completely unfounded. Stella was treated with kindness from all members of staff. The food was always appropriate to her needs. If she needed something we only had to ask, and it was seen to. Stella has now sadly passed away; I am so grateful that her time here was so peaceful. Thank You
↩Reply from Michael Armstrong, Operations Director at Upminster Nursing Home
Thank you for such lovely feedback, we really appreciate it. We are so grateful for the opportunity to care for Stella and meet yourself.
Review from A S (Brother of Resident) published on 4 April 2025 Submitted via Postal Card•
Overall Experience
The staff are very helpful and kind to my poor brother.
Thank all the staff.
The staff are very helpful and kind to my poor brother.
Thank all the staff.
↩Reply from Michael Armstrong, Operations Director at Upminster Nursing Home
Thank you for your kind review, we will share your feedback with the team.
Review from P A (Resident / Service User) published on 13 March 2025 Submitted via Postal Card•
Overall Experience
In my opinion Upminster Nursing Home is a home from home Nursing Home, The staff are very friendly and attentive and do all they can to help and improve you. The food is cooked in house and is very good with a varied menu.
They also provide regular different entertainment in the afternoons! Rooms...
In my opinion Upminster Nursing Home is a home from home Nursing Home, The staff are very friendly and attentive and do all they can to help and improve you. The food is cooked in house and is very good with a varied menu.
They also provide regular different entertainment in the afternoons! Rooms are very cosy.
Review from Pauline B (Wife of Resident) published on 2 May 2024 Submitted via Postal Card•
Overall Experience
My husband has been a resident since March 2024. I cannot fault this home in any way. All the staff are extremely caring and kind. My husband is bedbound, he has no bed sores, always clean and well cared for. He is now putting on weight thanks to the lovely food that he is given. The home manager...
My husband has been a resident since March 2024. I cannot fault this home in any way. All the staff are extremely caring and kind. My husband is bedbound, he has no bed sores, always clean and well cared for. He is now putting on weight thanks to the lovely food that he is given. The home manager is excellent, any queries and she will sort it. Can't find fault at all, everyone is so friendly.
↩Reply from Michael Armstrong, Operations Director at Upminster Nursing Home
Thank you for the feedback, we will share with the team. We love having you both in the home.
Review from Richard W (Husband of Resident) published on 26 April 2024 Submitted via Postal Card•
Overall Experience
My wife's room has an exit to the garden which she likes.
Staff are very helpful and take their time.
My wife's room has an exit to the garden which she likes.
Staff are very helpful and take their time.
↩Reply from Michael Armstrong, Operations Director at Upminster Nursing Home
Thank you, we appreciate the feedback. It's great to have you both as part of the Upminster Nursing Home family.
Review from D E (Husband of Resident) published on 20 March 2024 Submitted via Review Postal Card•
Overall Experience
Some very good staff, let down by one or two who need to learn a few basics about caring. Cleanliness not a reflection on cleaners but on carers. Activities - most of the patients not in a position to do any activities.
Some very good staff, let down by one or two who need to learn a few basics about caring. Cleanliness not a reflection on cleaners but on carers. Activities - most of the patients not in a position to do any activities.
↩Reply from Michael Armstrong, Operations Director at Upminster Nursing Home
Thank you for taking the time to feedback on your experience, we will share your comments with the team at our lessons learnt sessions, so we consider how we keep improving.
Review from B B (Respite Resident) published on 21 August 2023 Submitted via Postal Card•
Overall Experience
Generally speaking, I found the whole experience much better than I thought it would be. The atmosphere of the home, staff and carers were very friendly from the start. The therapist team were very knowledgeable and patient which helped me make good progress. Thank you.
Generally speaking, I found the whole experience much better than I thought it would be. The atmosphere of the home, staff and carers were very friendly from the start. The therapist team were very knowledgeable and patient which helped me make good progress. Thank you.
↩Reply from Michael Armstrong, Managing Director at Upminster Nursing Home
Thank you for your kind review, we will share your feedback with both teams.
Review from Michael C (Son of Resident) published on 7 August 2023 Submitted via Website•
Overall Experience
My mum has been at Upminster Care Home for three weeks now, and I can't speak highly enough of all the staff who go above and beyond to make sure my mum is receiving the best care.
I can ask any questions or for anything my mum needs, and the next thing, it's done straight away.
I can ask any questions or for anything my mum needs, and the next thing, it's done straight away.
My mum is in the...
My mum has been at Upminster Care Home for three weeks now, and I can't speak highly enough of all the staff who go above and beyond to make sure my mum is receiving the best care.
I can ask any questions or for anything my mum needs, and the next thing, it's done straight away.
My mum is in the assessment stage and council stage, but I really want my mum to stay here, as it's just what the Doctor ordered!
I can ask any questions or for anything my mum needs, and the next thing, it's done straight away.
My mum is in the assessment stage and council stage, but I really want my mum to stay here, as it's just what the Doctor ordered!
Again thank you for all your help, and please pass this message on to all the staff.
↩Reply from Michael Armstrong, Managing Director at Upminster Nursing Home
Thank you for your lovely review; it’s great to have mum with us. We really appreciate your generosity.
Review from Graeme M (Nephew of Resident) published on 6 January 2023 Submitted via Website•
Overall Experience
I was happy with the way that my uncle was treated and looked after in Upminster Nursing Home. He arrived there without the best of briefings from the discharging hospital but they made him feel welcome and very quickly took away any stress being caused to him from leaving hospital in his confused...
I was happy with the way that my uncle was treated and looked after in Upminster Nursing Home. He arrived there without the best of briefings from the discharging hospital but they made him feel welcome and very quickly took away any stress being caused to him from leaving hospital in his confused state.
Review from Peter B (Son of Resident) published on 12 December 2022 Submitted via Website•
Overall Experience
Moving into a Nursing Home is never an easy decision to make, but I'm pleased to say that my father was treated with care and dignity during his stay. Upminster Nursing home was one of many that we visited and I would have no reservations upon recommending this home.
Moving into a Nursing Home is never an easy decision to make, but I'm pleased to say that my father was treated with care and dignity during his stay. Upminster Nursing home was one of many that we visited and I would have no reservations upon recommending this home.
Review from C S (Daughter of Resident) published on 7 December 2022 Submitted via Review Postal Card•
Overall Experience
My mother has received very good care in the home, especially when she became ill. She has been treated with care and dignity, especially by her nurse and carer.
My mother has received very good care in the home, especially when she became ill. She has been treated with care and dignity, especially by her nurse and carer.
Review from Graham M (Son of Resident) published on 26 June 2018 Submitted via Review Postal Card•
Overall Experience
Having been rather forced into finding a care home for my mother after a bad fall in her home, I visited 9 selected homes to ensure I found the best possible place for her to live out the final years of her life. The one quality that made my decision easy was the undoubtedly friendly manner in...
Having been rather forced into finding a care home for my mother after a bad fall in her home, I visited 9 selected homes to ensure I found the best possible place for her to live out the final years of her life. The one quality that made my decision easy was the undoubtedly friendly manner in which the carers at Upminster Nursing Home treated the residents there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Upminster Nursing Home.
Upcoming Events
There are no upcoming events for Upminster Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Upminster Nursing Home.
Accreditations
There are no accreditations posted yet for Upminster Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Upminster Nursing Home
What types of Care is Upminster Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Upminster Nursing Home have?
There are 37 Single Rooms.
What are the Facilities & Services at Upminster Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Upminster Nursing Home to the centre of Upminster?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Upminster Nursing Home to verify any information. View our terms and conditions. Upminster Nursing Home has a Basic Service -what a Basic Service includes.