Care Homes Owned by The Frances Taylor Foundation in Merseyside

My own first hand experience of this place as per top tips guidance :
This care home - Pinelodge and management especially; the care home manager and deputy, and as per CQC results in 2022 - is extremely poorly led and this has been continuous for many recent years.
This care home fails to keep residents safe, engaged and well.
I would encourage anyone thinking of placing their loved one here to ensure you request to speak to families past and present and contact CQC. Speak to your health team also.
I have made a formal complaint and I am in the process of taking legal action with the help of the local authority and Police.
I sincerely hope current residents are actually being treated with care and dignity as this care homes current mission statement states.
There are no activities outside of the care home that the residents are offered.

The heating in this place does not work - on full temp in the summer. Plumbing is very troublesome with no hot water when needed. No WiFi

This home, from the moment we walked in, felt like home. You get the feeling it's not just a job to the staff; they want to be there, they care.
It may not be 'all mod cons', but it's still a brilliant, homely place; it has everything a resident needs, surrounded by fantastic grounds and wildlife. For the more able, there are plenty of activities. The staff love every single one of their residents.

Care and compassion are second to none. Very approachable and very welcoming. My sister is in her forever home, and she loves it. I have absolutely no doubt that my sister is being cared for by amazing staff, and she knows it too. I just wish she could have been placed here first, but we've found it now! I have no hesitation in recommending St Joseph's.