Care Homes Owned by Choice Care

the overwhelming compassion and care we received.

standard and there is always plenty of cups of tea and snacks available. Residents are kept busy and there is lots of activities/games to keep them entertained, stimulated and engaged. The activities coordinator does a great job organising the activities and is always keen to include everyone to participate or if they prefer just sit by and watch. What is most important for us as a family is knowing that Dad is safe and well cared for and the compassion, genuine fondness and kindness is shown in abundance by all staff. I cannot thank everyone enough for everything they do in what is a very difficult and challenging job, staff should be very proud of the service they provide.

month. The staff have just always been there for me and helped me manage my behaviours and mental health. I feel Ravenna was the best place for me and is just amazing.

They are also available when he needs company on walks or even just a chat. I feel I can approach any staff member with any questions I have. Very happy with his placement here.

he is happy to come home, and he is happy to go back to his home. In itself, this is self-explanatory regarding his care. He is always clean and tidy when we see him on garden visits and always smells nice. Unable to comment on room due to Covid restriction. No idea regarding value for money as it's paid for.

I can relax a bit more as a mother. Thank you.

their polices came above my son's needs. Many staff unqualified, although some very caring, huge turnover in staff. Staff very overworked and expected to work long shifts.
I was very surprised when CQC awarded them good.

leaves a lot to be desired, with needs not being met, staff not being regular (they are constantly changing) and in my opinion a lack of professional conduct.