Care Home Owned by Abbeyfield Living Society in West Sussex

am so glad we found Westall Independent Living as it has made our visits to mum so much nicer than where she was before. It's like a family community.

Westall House.

staff are happy in their work, which creates a calm and relaxed atmosphere for the residents, so important with dementia. Management team are easy to contact and happy to discuss details of mum's care plan. From maintenance, cleaners, carers, caterers, activities, to admin, everyone puts the residents wellbeing at top priority. Thank you!

be well looked after and I will be contacted if necessary.

there are opportunities. The premises are very comfortable and my Mum is always praising the food.

fully reciprocated. As a relative, we have been welcomed into the "family" and are included in our mother's new home.

special likes and dislikes are catered for. My friend has lived there for over a year and loves it. The other residents and the staff are her new family now and as she deteriorates she is so well cared for and I know she is safe. The staff treat her as if she is their mum. When I visit I am always made to feel really welcome and I am kept informed about her condition and I can talk to any of them about any worries I have. So good.

a Westall resident and was there for 7 years until she passed at 102. They looked after her like she was their nan and gave us peace of mind to know she was loved and cared for.
My grandad is now a resident and is very happy. He is well looked after, enjoys the wonderful food and the entertainment (especially bingo) and is comfortable, safe, happy and enjoys his life.
As a family, we feel so grateful to all the staff for looking after our beloved grandparents and we can’t recommend them highly enough.
Westall is also brilliant at events that involve all family members, young and old and encourage inter-generational gatherings and interactions.
Thank you all at Westall for being amazing.

at home anymore. Alzheimer's had progressed rapidly during lockdowns and further whilst in hospital. We looked at five homes in total and the moment we walked into her, now, room at Westall, it felt like the right place. The residents and staff were so friendly and using the communal spaces, unlike many of the other homes we had viewed. Mum moved in a week before Christmas and has not looked back. She is taking part in most activities, enjoying her days and socialising with new friends in her evenings. Her confidence walking has come on loads and the team are just amazing at encouraging and supporting her. We don't think she has looked as well or as happy as she does now for several years!

I visited eight other care homes before choosing Westall and I am thankful to say my decision has proved the right one. My mother now feels safe, looked after and has a new purpose in her life. It is clear why Westall is rated as one of the few outstanding homes in the area, and I would not hesitate in recommending it.

still early days for her but thanks to the wonderful care and attention that the staff have given her she is settling well. There is a lovely family atmosphere and our mum is looking well and very rested. Nothing is too much trouble for the staff who are so friendly and positive.

going, so lovely to see such happy faces.
The food at Westall House is varied and great quality too, and personalised to each residents likes and dislikes.
I would thoroughly recommend Westall House to anyone considering this chapter for their loved ones. It is run with utter professionalism and loving care.