Care Homes Owned by Abbeyfield Living Society in Greater Manchester

used, and I have to say, the standard of care here was night and day. I didn't worry about mum here. Mum is quite active, she likes to potter and be active and they encouraged her to just be herself and keep her routine. They have a great programme of activities, and from what I saw, a lovely team who care about the residents. And refreshing to see permanent staff and not agency. All residents were clean and well-dressed when I visited. Downing House may not be as aesthetically pleasing as some other homes, but it has heart and it cares. It's a shame the third-party top-up is too high for our family to sustain long-term; otherwise, it would have been a contender for permanent care

family are supported with kindness and professionalism at all times. We feel very fortunate to have found such a place where Mum's wellbeing is paramount.

and all the staff. This care home is not just excellent it is outstanding. To finish, I would like to say that all care homes should be run like this one.

and it was nice to meet not only the day staff but night staff who all have a good rapport with the residents. Thank you for making the last few days calm and peaceful.

general at Abbeyfield. I couldn't be happier - very grateful!

but also quiet areas if you fancy a snooze.
We all feel relieved and happy knowing our auntie is safe, being treated with dignity and all her needs are being met.
This is our second family member over the last fifteen years we've had living at Abbeyfield and that says it all.
Thank you to the manager and the whole team, keep up the amazing work.

learnt about Mum's needs. They have dealt with all medical issues effectively and efficiently. There is good communication, which is a blessing as I live 200 miles away.
We were encouraged to personalise Mum's room with both furniture and keepsakes.
The activities co-ordinator has worked hard to engage Mum and kitchen staff are extremely flexible and also work hard to provide alternatives to encourage Mum to eat.
All in all, Abbeyfield is a very special place where I feel reassured and comfortable leaving her when I am not there.

under the care of all the staff at Abbeyfield. They are very professional. I have no need to worry about my mum, in her new home.

family member. And all the staff there became our family. If you're lucky enough to get a place here for your loved one well you’ve hit the jackpot! I cannot speak highly enough of the professionalism and love she received. And the fun she had. We were a family who was visiting Mum most days and sometimes nights. So we had really true ideas of how Abbeyfield performed. We cannot thank you enough for making this last part of Mum's life so unforgettable. Thank you from the bottom of our hearts. You did a great job every single one of you.

she is safe and well-cared for.

for everything you do for Mum and the kindness and support you give to us as a family.
Thank you!

to enjoy.
I feel confident that my mum is in a warm friendly safe environment.

with 2 parties because you can when you are 95.
The staff, I can’t fault at all.

This should assist recruitment and retention.

is not easy, particularly for the family, but Mum's move has been an unparalleled success story!
I cannot fault the staff; they are caring, responsive and meet all of Mum's needs. The home is very homely and welcoming; Mum's care has been outstanding and she also feels safe and well cared for. Planned activities are inclusive and appropriate; she has very much enjoyed the gardens in the recent fine weather and also enjoys 'nice natters' with the other residents, especially during mealtimes.
Staff have also been so accommodating and welcoming with family members visiting; most importantly of all Tilly, our RSPCA rescue Lurcher, loves the fuss and attention given to her on her many visits!

and the gardens are well looked after.
I'm very happy to have my father stay at Abbeyfield in the knowledge he will be well looked after and cared for.