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Care Home Owned by Castle House Group in Berkshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Castle House Group in Berkshire

Only the locations & reviews in Berkshire for Castle House Group are showing below.

View the details of all 5 locations (with 309 reviews) owned by Castle House Group

Castle House Group Locations in Berkshire (1)

 - Browse 1 Care Home owned by Castle House Group in Berkshire
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Bridge House Nursing Home
64 High Street, Twyford, Reading RG10 9AQ 
9.7 52 reviews
Bridge House Nursing Home, Reading, Berkshire
"On the whole, the Home was of a high standard. The staff were generally very polite and helpful to both my wife and I. Also I would like…"   Read all 52 reviews
  • from £1,870 / week
  • 54 Rooms
Location Type Care Home

Bridge House is a highly regarded nursing, dementia and respite care home set within beautiful grounds, on the edge of Twyford. Combining elegant country house style with modern comfort, the home has ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Castle House Group Reviews in Berkshire (52)

9.7

Castle House Group has a Group Review Score of 9.7 (9.654) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Castle House Group must have a Review Score.

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Review of

Bridge House Nursing Home

from Paul R (Husband of Resident) published on 2 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
On the whole, the Home was of a high standard.
The staff were generally very polite and helpful to both my wife and I. Also I would like to thank the management for going out of their way to help and support me, particularly with regard to funding issues.
The room that my wife occupied was good in
terms of space, a nice view (2 windows) and plenty of light. However, initially, there were problems in the room. The TV didn't work for a couple of days and there was a lack of furniture. However, these problems were sorted out by the Home fairly quickly.
The cleanliness in the bathroom was generally satisfactory.
With regard to food and drink, it was difficult to comment because my wife had been having problems with her appetite recently and that was also true in the hospital and when I was cooking for her at home. Anyway, I thought that the food looked good generally but I was particularly impressed by the way the staff tried to improvise with alternative possibilities.
Reply from Rachel Stoneman, Manager at Bridge House Nursing HomeThank you so much for your review, we're pleased you and your wife had a good experience at Bridge House.
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Review of

Bridge House Nursing Home

from Emma S (Daughter of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This nursing home was chosen for us by the NHS. It was our only choice. Mum went in for end of life care (16 days). What amazing people work here! Kind, considerate, empathetic & patient; from nurses to heatlthcare assisstants, to receptionists & even the laundry man! Requests met with solutions & with
a willing and gentle heart. The compassion was outstanding. Mum had dementia & cancer & COPD. Just gentle, kind, loving people.
Reply from Rachel Stoneman, Manager at Bridge House Nursing HomeThank you so much for this heartfelt and wonderful review. We are pleased you and your loved one felt looked after by our team during a very difficult time.
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Review of

Bridge House Nursing Home

from D B (Respite Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A most enjoyable stay. I came to get over a urine infection and use the physio facilities to improve my walking and general level of fitness.
My room was comfortable and the staff were all helpfull and looked after all my requirements including medical and provided a haircut facility.
Reply from Rachel Stoneman, Manager at Bridge House Nursing HomeThank you for taking the time to review us. We are so pleased you enjoyed your stay at Bridge Court and you felt the benefit of the physio by an improved fitness level.
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Review of

Bridge House Nursing Home

from Michelle Y (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bridge Court has a caring and welcoming atmosphere. Nothing is too much trouble for all the staff. The accommodation is kept to a very high standard with comfortable and spacious bedrooms, lounge areas and gardens. It is reassuring to know that my father is being really well cared for. The food is
always varied and of a high standard.
Reply from Rachel Stoneman, Manager at Bridge House Nursing HomeThank you so much for taking the time to review us! We're so pleased to hear you feel that your father is well cared for and looked after. It's a pleasure having him here in Bridge Court.
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Review of

Bridge House Nursing Home

from Neal S (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been with Bridge Court for nearly 3yrs now. Over the time she has been there the staff have been terrific in looking after her. They have always been friendly, helpful and professional. The staff have always kept me informed of any health issues my mother has had.
The rooms are bright
and comfortable, and nicely decorated.
The food menu is extensive and has something for everyone whether a full meal or a light snack.
Happy to recommend Bridge Court.
Reply from Rachel Stoneman, Manager at Bridge House Nursing HomeThank you so much for taking the time to review us. We're so pleased you're happy to recommend us and that you're mother is happy in Bridge Court.
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Review of

Bridge House Nursing Home

from Alison C (Daughter of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not fault Bridge Court in anyway. My Mum went in for six weeks respite care after a fall at home.She had two weeks physio twice daily which was organised by Bridge Court.
No one could have done any more for Mum , from the manager, the friendliest receptionist you could ever meet the carers
the dining staff they couldn't have been nicer.
Bridge Court is home from home and that's how they like you to treat your stay. Visitors are encouraged and I even took my dog in to see Mum because she missed him.
If there is ever another occasion that Mum needs respite care I would definitely choose Bridge Court.
I can't thank them enough.
Reply from Rachel Stoneman, Manager at Bridge House Nursing HomeThank you so much for taking the time to review us! We are so pleased mum enjoyed her respite stay with us, it was a pleasure to welcome you all to Bridge Court.
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Review of

Bridge House Nursing Home

from Edwina L (Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff were extremely kind, caring and helpful. The physio team gave me great confidence and help in being able to start walking after my hip replacement.
I have been able to return to my home feeling positive following my rehabilitation at Bridge Court.
Reply from Rachel Stoneman, Manager at Bridge House Nursing HomeThank you for the wonderful review, Edwina. We're so pleased you had a good stay at Bridge House.
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Review of

Bridge House Nursing Home

from Amanda B (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceeded our expectations. Mum arrived at Bridge Court for some post-surgery rehabilitation, both of us feeling very nervous about what to expect. She left with confidence having received excellent physio support from the Therapies on Thames team. Beginning with the warmest of welcomes when she arrived,
she enjoyed her stay whilst benefitting from the opportunity to fast-track her recovery. Every single member of the Bridge Court team - whatever their role - contributed to her feeling of being cared for and supporting her aim to get back on her feet as quickly as she could. Exceptional staff providing meticulous care with an individual experience - all with good humour and genuine care. Thank you.
Reply from Rachel Stoneman, Manager at Bridge House Nursing HomeThank you so much for your review and kind words, Amanda. We're so pleased mum enjoyed her stay at Bridge House.
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Review of

Bridge House Nursing Home

from Eileen T (Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a great relief to me to have a pleasant dwelling place and much help with the greater issues of my life.
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Review of

Bridge House Nursing Home

from Vicky C (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff were faultless - kind, reassuring and Mum's stay achieved what was needed, to rebuild her strength, following recent illness. Food outstanding. Room very comfortable, although there were issues & the underfloor heating results in the room being too hot and then too cold.
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Review of

Bridge House Nursing Home

from Sarah S (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my mother appreciates the house and garden, the biggest plus of Bridge House (and its stand out feature) is the staff. They are unfailingly kind, committed and understanding of my mother's condition. I have never seen a single member of staff be anything other than compassionate and professional
even under trying circumstances. There is a team spirit and a sense of fun. Dementia team are exceptional.
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Review of

Bridge House Nursing Home

from Joanna P (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you so much for all your help getting my dad back on his feet. After struggling with walking due to his hip popping out twice after a total hip surgery. He's now fitter and more agile than he's been in years.
We've always felt so welcomed and happy with all the staff who work so hard and are
always smiling.
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Review of

Bridge House Nursing Home

from Margaret B (Respite Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A pleasant experience when unwell made possible by caring staff. I shall be sorry to leave after having excellent physio.
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Review of

Bridge House Nursing Home

from Dona W (Daughter of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was, at times when his dementia got worse, very difficult to cope with, the staff were extremely patient and kind with him and dealt with him excellently with so much kindness and professionalism, l can't think of anywhere else l would have wanted him to be in. They provided care and attention
and lots of entertaining things all the time he couldn't get bored there. Their care was exceptional, l owe a big thanks to all the staff, also you are made so welcome every time you visit your loved one.
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Review of

Bridge House Nursing Home

from Mark N (Son of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Bridge House Nursing Home for ten weeks until November 2023. The room was clean and well-appointed and had a lovely view of the extensive gardens, which are really beautiful.
The staff were really friendly, kind and patient. The food is excellent and varied and they are very flexible
in the kitchen and will prepare an alternative if required. The nurses were really patient and kind and always looked after my mother with great attentiveness. The local GP came out each week and reviewed her and her drug programme which helped a lot.
There are plenty of staff around and there is always someone to talk to if you have any questions which is important. I had every confidence in the environment that was created in the home and I am glad that my mother was comfortable and happy in the home.
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Review of

Bridge House Nursing Home

from Norman S (Resident) published on 2 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care received was very good.
The menus for meals are good.
The care staff are very good.
The nursing staff are good.
The room is good size.
The en-suite bathroom.
The reception is very kind and thoughtful.
The physical therapy is excellent.
Overall, residents are very friendly and positive,
helping each other.
The cleaners are interested in a chat when keeping clean and tidy.
I was very happy spending 51 weeks.
Getting ready to return home.
Top-notch.
Five stars.
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Review of

Bridge House Nursing Home

from C R (Wife of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a stressful six weeks in hospital and rehabilitation unit, my husband had made no progress in mobilising after having surgery for a hip fracture.
He had a history of stroke fifteen years ago which had left him with right leg weakness and additionally, unable to speak.
The staff and physio
team at Bridge House Nursing Home quickly established respectful and caring communication with him and with excellent staffing levers (especially of physios), it only took four weeks to regain safe walking. Thank you to all involved.
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Review of

Bridge House Nursing Home

from Ian H (Husband of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bridge Court accommodation is excellent, the family room nearby is comfortable, and admission was seamless with super efficient staff and knowledgeable nursing staff.
Day and night nursing and healthcare support were excellent; all in all, making my wife stay very comfortable - thank you all.
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Review of

Bridge House Nursing Home

from Simon C (Son of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I are very happy indeed with the standard of care provided at Bridge House, where we have three relatives who are residents. The staff are wonderful - very kind caring and compassionate - and the facilities seem to us to be fine. Communication is excellent, real efforts are made to entertain
the residents and the staff seem to me to be very responsive to their individual needs.
My only (minor) comment is that two of our relatives find the music constantly playing in the public rooms to be very wearing - it's great when the conservatory is open and they can 'escape', but this is not always the case. I think it would be worth reviewing whether music should be played as much as it is.
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Review of

Bridge House Nursing Home

from Linda W (Daughter-in-law of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner's mother came to you with many physical issues, being discharged from a hospital near her during Covid. She was isolated and restored to full health and is now in Bridge House Nursing Home.
The first time I came to your home I thought I would come here. As a past manager/nurse in both EMI
ward and day hospital, I was so impressed with the physical, social and as she was so anxious, her psychological care. That this very independent character says she is so happy makes her family and friends happy too. Thank you and the staff who perhaps do not realise how good they are.
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