Search...

Care Homes Owned by Castle House Group in Oxfordshire

Castle House Group logo
Group
Review
Score

Only the locations & reviews in Oxfordshire for Castle House Group are being shown.

Castle House Group Locations in Oxfordshire (1)

Loading...

1 Care Home owned by Castle House Group in Oxfordshire

List
Coxwell Hall & Mews Nursing Home
35-37 Fernham Road, Faringdon SN7 7LB
"My husband has been a resident at Coxwell Hall & Mews Nursing Home for nearly six months and is well settled and happy there. He has..."Read all 87 reviews

from £1,800 / weekSize 66 rooms

Location Type: Care Home

Set within a stunning Grade II listed 19th-century manor in the Oxfordshire countryside, Coxwell Hall is a centre of excellence for specialist dementia care known for its warm welcome and strong sense... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care

Castle House Group Reviews in Oxfordshire (87)

9.6

Castle House Group has a Group Review Score of 9.6 (9.641) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Castle House Group must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Castle House Group
Loading...
Showing 87 reviews matching selected criteria
Review of Coxwell Hall & Mews Nursing Home from Honor L (Wife of Resident) published on 17 August 2026 Submitted via Website
Overall Experience

I could not ask for better care for my husband than that given by Coxwell Care Home. He appears to have settled in well, as shown by his constant smiles for both myself and the carers. He is treated with respect. He enjoys his food, which is very good, and eats well.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you for your kind and lovely review. Your husbands smile is always a warm welcome and brightens the day for us all. We are all so happy that he has settled with us and that your husband and yourself are part of our family. We appreciate your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Coxwell Hall & Mews Nursing Home from P W (Wife of Resident) published on 17 August 2026 Submitted via Website
Overall Experience

I have only praise for the staff who make this difficult job seem easy. Always bright and cheerful. The atmosphere is calm and the residents kept entertained with activities. My husband is always clean and well cared for. And I am always welcomed on my visits. I would recommend Coxwell Hall to anyone who has to make this difficult decision for their loved one.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home
Thank you for your kind words. It means a great deal to know the atmosphere and care provided by the team is calming and the residents are entertained.

Your lovely words are greatly appreciated by all the staff and serve as wonderful encouragement. I am glad to hear that staff welcome you into the Coxwell family and that your husband is well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Coxwell Hall & Mews Nursing Home from Hester H (Wife of Resident) published on 17 August 2026 Submitted via Website
Overall Experience
My husband has been a resident at Coxwell Hall & Mews Nursing Home for nearly six months and is well settled and happy there. He has complex nursing and care needs and I was initially concerned that he would be upset and confused by this new environment, but I needn't have worried. He was calm and content from day one. This was mainly due to the nursing and care staff who are all very pleasant and conduct themselves in a calming and easy manner, encouraging and reassuring the residents that everything is well.
I'm very pleased that my husband is always well groomed and tidy as personal care and appearance are important to him.
I've often been at Coxwell at activity times and these are varied and fun, eg during the World Cup, table soccer was very popular.

All the staff are welcoming and friendly towards me too and I feel relaxed and confident that my husband is receiving excellent care in a safe and happy environment.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you for your kind and heartfelt feedback. We are truly delighted to hear that your husband is happy, safe and feels at home with us. It means a great deal to know the atmosphere and care provided by the team make visiting your husband relaxing and calming. We aim to cater for all individuals...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from Gail P (Sister-in-law of Resident) published on 14 August 2026 Submitted via Postal Card
Overall Experience
I visited my brother in law on 24 July and was disappointed to find he was very thirsty. My sister gave him 3 glasses of water when we arrived, at approx 11.30! Lack of fluid has been advised on previous occasions. On 25 July when we arrived a carer bought my brother in law a glass of something. He drank 2 more glasses of water during our visit which we asked for. On the 26/July I noticed a lady client sat in the dining area alone for 2 hours. Not one carer came to see her. During this visit my sister advised a carer that her husband needed changing. Jon waited 15 minutes before someone came and took him. He was back within 5 minutes he had not been changed & was terribly agitated. 15 minutes later another carer took him to be cleaned & changed - a total of 30 minutes from my sister first asking for him to be changed!!

Since my last visit to Coxwell it has deteriorated. Fans not switched on in the heat. Dirty chairs & some areas.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you for taking the time to share your concerns. We are sorry to hear that your visits left you feeling disappointed. We have appreciated the positive feedback from the family in the past and we take the matters you have raised seriously, as it helps us identify areas where we can improve....  

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating
Review of Coxwell Hall & Mews Nursing Home from Catherine C (Wife of Resident) published on 14 August 2026 Submitted via Website
Overall Experience

I have found Coxwell to be outstanding in the care given to my husband, who has been there for 3 years and myself as a visitor. I am always greeted as a friend and my husband is included in daily activities even though his communication is now limited.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you for your kind and heartfelt feedback. It means a great deal to know the atmosphere and care provided by the team make Coxwell feel like a family and you feel apart of that family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from Linda M (Daughter of Resident) published on 12 June 2026 Submitted via Website
Overall Experience

I can never speak too highly of Coxwell Hall. My mother has been a resident with dementia needs for around 5 years and she is always smiling and laughing. The atmosphere and staff both welcoming.making it feel like a family unit. The care staff are excellent and treat the residents with respect and the utmost care and attention. Well done to all at Coxwell Hall!

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home
Thank you for your kind and heartfelt feedback. We are truly delighted to hear that your mother is happy, smiling, and feels at home with us. It means a great deal to know the atmosphere and care provided by the team make Coxwell feel like a family.

Your lovely words are greatly appreciated by all the staff and serve as wonderful encouragement.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from E H (Son of Resident) published on 12 June 2026 Submitted via Website
Overall Experience

Coxwell continues to provide care, support and comfort to my father. His every need or requirement is catered for without any fuss. The recent change of personal in the entertainment team with additional support items have increased the activity level of my father. And reassuring to see. Long May it continue!

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you so much for your lovely feedback. Were really pleased to hear your father is well cared for and enjoying the increased activities. Your kind words mean a great deal to the team, and we look forward to continuing to support him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from P S (Daughter of Resident) published on 26 May 2026 Submitted via Website
Overall Experience

Pleased with the way the carers look after my father, especially with daily activities to promote engagement. They genuinely take an interest and take time to learn about individuals and their interests.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you for your kind feedback. We are delighted to hear that you are pleased with the care your father is receiving. Our team takes great pride in supporting residents with daily activities and getting to know their individual interests. Your comments are truly appreciated

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from Lydia G (Wife of Resident) published on 17 April 2026 Submitted via Postal Card
Overall Experience

My husband has been at Coxwell Hall since December 2023. He is happy & relaxed. He is always clean & tidy. There is always a happy atmosphere.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you for sharing this lovely feedback. We're so pleased to hear that your husband is happy, relaxed, and well cared for. It means a great deal to us that you've noticed the positive atmosphere and high standards of care. We truly appreciate your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from Suzanne R (Partner of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

My partner Michael has been a resident at Coxwell Hall for almost 3 years. His care has been exemplary. He suffers with dementia but the staff are so understanding and caring. His every needs are catered for and they are so patient. I certainly couldn't give him the same care at home. I know he is safe where he is and I can visit any time I wish and I am always made very welcome.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you for your kind words. We're delighted to hear that you feel Michael is safe, well cared for, and supported. It's always a pleasure to care for him and having you as a part of our large Cowell family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from J L (Sister of Resident) published on 4 March 2026 Submitted via Website
Overall Experience
My brother is cared for by the staff of Coxwell Nursing Home and has been there about a year now.
He wouldn't be happy anywhere bless him but he needs 24hour care.

I am happy with the care and the friendly staff and would recommend this home to someone looking for a safe, clean and happy place.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you for your kind words. It means so much to us to know you feel your loved one feels happy and cared for here. We truly appreciate your support and trust. Thank you for recommending us..

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Coxwell Hall & Mews Nursing Home from Debbie S (Wife of Resident) published on 4 March 2026 Submitted via Website
Overall Experience
I cannot thank the staff at Coxwell for their brilliant care of my husband who has been in Coxwell for over a year now. He is always smart and shaved when I visit , and I am made to feel welcome .

Also the activities people who do a good job entertaing M :)

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

We're so grateful for your kind words. It is wonderful to know you feel your loved one is well cared for and enjoys the activities we provide Thank you for trusting us with his care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from Sue Y (Daughter of Resident) published on 3 March 2026 Submitted via Website
Overall Experience
When we knew that Dad would need to go into dementia home the only place we wanted him to go was with you. My mother in law was cared by you fantastically well, even if it was 20 odd years ago.
On our first visit for Dad it was clear that there is still the same lovely feeling as soon as you walk in the door.
Most importantly Dad settled so quickly after hating the previous places he had stayed.
Having his "front door" with a proper house number really helped him know where his room was/is. Such a great idea for little cost and effort.
Dad continues to be mainly settled. He does have up and down times but that is to be expected.
He is always clean and tidy and clearly enjoys the food.
We can't praise the staff enough. No matter where you are there are staff near by but not interrupting.
There is also a lot of laughter too.
It is great to see Dad always in one of the lounges rather than sat in his room.

We genuinely cannot fault The Folly. We know Dad is getting wonderful care.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you so much Sue for your kind words. We're delighted to hear of your positive experience in the past and currently. It is our pleasure caring for your dad. we strive every day to provide compassionate, high- quality care, and it's wonderful to know this has made a difference. We look forward to continuing to support your dad and having you as a part of Coxwell family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from S W (Sister of Resident) published on 3 March 2026 Submitted via Website
Overall Experience
I find the staff friendly and welcoming each visit I make.. Coxwell Home and Mews is always well presented lovely and clean when I visit. The residents are encouraged to take part in various activities which they appear to enjoy. The residents are always spoken to in a friendly and respectful manner when I visit unannounced.
It is nearly a year since my relative became a resident at Coxwell I can honestly say any concerns or worries about them being a resident vanished after a short time seeing the care and respect given to each resident.

Thank you to all staff.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you so much for your wonderful review. We are so pleased to hear you feel your loved one is well supported by our team. Hearing that our residents enjoy the care and activities we provide truly motivates us to continue delivering our specialist care. We truly appreciate you taking time to share your thoughts.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Coxwell Hall & Mews Nursing Home from C H (Daughter of Resident) published on 3 March 2026 Submitted via Website
Overall Experience
My mother has settled into Coxwell Mews really well , and will have been there as a resident 2 yrs this coming May , staff always make us as a family most welcome. Mum is so very well looked after and we feel staff meet her every day needs, overall we feel she's physically and emotionally in a much better place.
She loves her chats with all the staff and they to take the time to engage with her which is so satisfying to see and hear.
Mum is 100% in the best place she could ever be in, thank you , thank you Coxwell Mews.
Kind regards

Claire , Andrea, and Phil

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

We are so grateful for our kind words. It is wonderful to know hat your mother feels at home with us and you also feel as a part of our large Coxwell family. We truly appreciate your trust and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from B R (Husband of Resident) published on 24 February 2026 Submitted via Postal Card
Overall Experience

My wife has been at Coxwell Hall over 16 months. She spends a lot of her time walking the corridors on her ward and as a result becomes tired and in danger of falling. The care staff are alert to this danger and will take her to her room to enable her to sleep safely. I feel confident that Coxwell Hall has my wife's safety at heart which makes her whole family very happy!

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

We are incredibly grateful for your 5-srats rating and lovely comment about our team and care provided to your wife. Providing high quality person-centred care is at the heart of everything we do, we are very grateful for your feedback and continued trust.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Coxwell Hall & Mews Nursing Home from Kevin B (Husband of Resident) published on 24 February 2026 Submitted via Website
Overall Experience
The staff are without exception caring, personable and approachable. Any concerns raised are dealt with quickly and appropriately.

My daughter and I are confident that our loved one continues to be well cared for when we are not there.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you so much for your kind feedback, We're delighted to hear that you feel your loved one is well cared for. Your words mean a lot to our team and help others understand what we strive to achieve every day. Please let us know if there is anything we can do to achieve 5 stars in every area.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Coxwell Hall & Mews Nursing Home from Katie B (Daughter of Resident) published on 3 February 2026 Submitted via Website
Overall Experience

I can begin to thank staff enough for their care towards my Father. He has been a resident here since 2021 and now at the very end of life. Staff during this difficult time have been so compassionate and supportive. At the time you need the most support, they have shined through again, and we are so grateful, I wanted to put it in writing now, because it's so important to get palliative care right, and Coxwell have been fantastic during what is such challenging time. Thanks you all so much, again.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you so much for your lovely review. It was our pleasure caring for your father and having you all as a part of our large Coxwell family. May you continue to find comfort in the treasured memories you shared.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from Elizabeth D (Sister of Resident) published on 23 January 2026 Submitted via Postal Card
Overall Experience
Four and a half years ago, my brother's deteriorating health and complex care needs made admission to a care home inevitable... although it wasn't a decision that was made
lightly.

Durning this time we have seen changas at 'Coxwell' improvements to the building/decor and the garden. There have been a few staff changes. Through all this the leadership and care ethos has never wavered.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you for your lovely review, it is our pleasure having your brother as a part of our Coxwell family. Truly appreciated

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Coxwell Hall & Mews Nursing Home from Richard C (Nephew of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience

My aunt passed away after 1 year of residence at Coxwell Hall. In that time she changed from being extremely anxious with constant high blood pressure to a very relaxed person. She even stopped smoking which she did to calm herself. This is entirely due to the superb care and support she received from Coxwell staff. They interacted with her all the time making sure that she was not lonely and of course comfortable medically. Any time there was an issue, such as a fall, I would be updated immediately. Excellent all round.

Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing Home

Thank you for your lovely review, we are really pleased to hear of your positive experience while your aunt was in Coxwell. It was our pleasure caring for her and may she RIP.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Castle House Group.

News (0) & Events (0)

News

There are no news items for Castle House Group.

Upcoming Events

There are no upcoming events for Castle House Group.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle House Group to verify any information. View our terms and conditions. Castle House Group has an Enhanced Service -more info.