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Care Home Owned by Castle House Group in Oxfordshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Castle House Group in Oxfordshire

Only the locations & reviews in Oxfordshire for Castle House Group are showing below.

View the details of all 5 locations (with 302 reviews) owned by Castle House Group

Castle House Group Locations in Oxfordshire (1)

 - Browse 1 Care Home owned by Castle House Group in Oxfordshire
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Coxwell Hall & Mews Nursing Home
35-37 Fernham Road, Faringdon SN7 7LB 
9.8 86 reviews
Coxwell Hall & Mews Nursing Home, Faringdon, Oxfordshire
"Pleased with the way the carers look after my father, especially with daily activities to promote engagement. They genuinely take an…"   Read all 86 reviews
  • from £1,750 / week
  • 66 Rooms
Location Type Care Home

Set within a stunning Grade II listed 19th-century manor in the Oxfordshire countryside, Coxwell Hall is a centre of excellence for specialist dementia care known for its warm welcome and strong ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Castle House Group Reviews in Oxfordshire (86)

9.6

Castle House Group has a Group Review Score of 9.6 (9.588) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Castle House Group must have a Review Score.

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Review of

Coxwell Hall & Mews Nursing Home

from P S (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pleased with the way the carers look after my father, especially with daily activities to promote engagement. They genuinely take an interest and take time to learn about individuals and their interests.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you for your kind feedback. We are delighted to hear that you are pleased with the care your father is receiving. Our team takes great pride in supporting residents with daily activities and getting to know their individual interests. Your comments are truly appreciated
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Review of

Coxwell Hall & Mews Nursing Home

from Linda M (Daughter of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care my mother receives from the wonderful staff at Coxwell Hall Faringdon. It's a pleasure to visit, they are always cheerful and offer visitors
refreshments and more! It's lovely to watch their interactions with the residents, they are truly the best! The staff treat the residents
with the utmost respect and work well to stimulate them with various activities. I go home happy knowing my mother is receiving the best care!
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you so much for your kind and thoughtful feedback. It truly means a great deal to us.
We are delighted to hear that you are happy with the care your mother is receiving and that you feel welcomed and supported whenever you visit. Our team takes great pride in creating a warm, respectful, and engaging environment for both residents and their families, so it's wonderful to know this is reflected in your experience.
Your appreciation of the staff's dedication, kindness, and the activities we provide is incredibly encouraging, and we will be sure to share your lovely comments with the whole team.
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Review of

Coxwell Hall & Mews Nursing Home

from Eddie H (Son of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coxwell Hall continue to provide care, support, encouragement and a wide range of actives for my father to participate in. They provide me with any advice or update he may require to support his stay with them. While continuously upgrading and updating their facilities and staff support.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you for your kind feedback. We are delighted to hear that you are happy with the care, support, and encouragement your father receives at Coxwell Hall. It is very important to us that both our residents and their families feel supported and well-informed. We are also pleased that you have noticed our ongoing efforts to improve our facilities and staff support.
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Review of

Coxwell Hall & Mews Nursing Home

from Lydia G (Wife of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Coxwell Hall since December 2023. He is happy & relaxed. He is always clean & tidy. There is always a happy atmosphere.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you for sharing this lovely feedback. We're so pleased to hear that your husband is happy, relaxed, and well cared for. It means a great deal to us that you've noticed the positive atmosphere and high standards of care. We truly appreciate your kind words.
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Review of

Coxwell Hall & Mews Nursing Home

from Suzanne R (Partner of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner Michael has been a resident at Coxwell Hall for almost 3 years. His care has been exemplary. He suffers with dementia but the staff are so understanding and caring. His every needs are catered for and they are so patient. I certainly couldn't give him the same care at home. I know he is safe
where he is and I can visit any time I wish and I am always made very welcome.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you for your kind words. We're delighted to hear that you feel Michael is safe, well cared for, and supported. It's always a pleasure to care for him and having you as a part of our large Cowell family.
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Review of

Coxwell Hall & Mews Nursing Home

from J L (Sister of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is cared for by the staff of Coxwell Nursing Home and has been there about a year now.
He wouldn't be happy anywhere bless him but he needs 24hour care.
I am happy with the care and the friendly staff and would recommend this home to someone looking for a safe, clean and happy place.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you for your kind words. It means so much to us to know you feel your loved one feels happy and cared for here. We truly appreciate your support and trust. Thank you for recommending us..
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Review of

Coxwell Hall & Mews Nursing Home

from Debbie S (Wife of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff at Coxwell for their brilliant care of my husband who has been in Coxwell for over a year now. He is always smart and shaved when I visit , and I am made to feel welcome .
Also the activities people who do a good job entertaing M :)
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeWe're so grateful for your kind words. It is wonderful to know you feel your loved one is well cared for and enjoys the activities we provide Thank you for trusting us with his care.
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Review of

Coxwell Hall & Mews Nursing Home

from C H (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has settled into Coxwell Mews really well , and will have been there as a resident 2 yrs this coming May , staff always make us as a family most welcome. Mum is so very well looked after and we feel staff meet her every day needs, overall we feel she's physically and emotionally in a much
better place.
She loves her chats with all the staff and they to take the time to engage with her which is so satisfying to see and hear.
Mum is 100% in the best place she could ever be in, thank you , thank you Coxwell Mews.
Kind regards
Claire , Andrea, and Phil
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeWe are so grateful for our kind words. It is wonderful to know hat your mother feels at home with us and you also feel as a part of our large Coxwell family. We truly appreciate your trust and support.
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Review of

Coxwell Hall & Mews Nursing Home

from S W (Sister of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the staff friendly and welcoming each visit I make.. Coxwell Home and Mews is always well presented lovely and clean when I visit. The residents are encouraged to take part in various activities which they appear to enjoy. The residents are always spoken to in a friendly and respectful manner
when I visit unannounced.
It is nearly a year since my relative became a resident at Coxwell I can honestly say any concerns or worries about them being a resident vanished after a short time seeing the care and respect given to each resident.
Thank you to all staff.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you so much for your wonderful review. We are so pleased to hear you feel your loved one is well supported by our team. Hearing that our residents enjoy the care and activities we provide truly motivates us to continue delivering our specialist care. We truly appreciate you taking time to share your thoughts.
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Review of

Coxwell Hall & Mews Nursing Home

from Sue Y (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we knew that Dad would need to go into dementia home the only place we wanted him to go was with you. My mother in law was cared by you fantastically well, even if it was 20 odd years ago.
On our first visit for Dad it was clear that there is still the same lovely feeling as soon as you walk in
the door.
Most importantly Dad settled so quickly after hating the previous places he had stayed.
Having his "front door" with a proper house number really helped him know where his room was/is. Such a great idea for little cost and effort.
Dad continues to be mainly settled. He does have up and down times but that is to be expected.
He is always clean and tidy and clearly enjoys the food.
We can't praise the staff enough. No matter where you are there are staff near by but not interrupting.
There is also a lot of laughter too.
It is great to see Dad always in one of the lounges rather than sat in his room.
We genuinely cannot fault The Folly. We know Dad is getting wonderful care.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you so much Sue for your kind words. We're delighted to hear of your positive experience in the past and currently. It is our pleasure caring for your dad. we strive every day to provide compassionate, high- quality care, and it's wonderful to know this has made a difference. We look forward to continuing to support your dad and having you as a part of Coxwell family.
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Review of

Coxwell Hall & Mews Nursing Home

from B R (Husband of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at Coxwell Hall over 16 months. She spends a lot of her time walking the corridors on her ward and as a result becomes tired and in danger of falling. The care staff are alert to this danger and will take her to her room to enable her to sleep safely. I feel confident that Coxwell Hall
has my wife's safety at heart which makes her whole family very happy!
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeWe are incredibly grateful for your 5-srats rating and lovely comment about our team and care provided to your wife. Providing high quality person-centred care is at the heart of everything we do, we are very grateful for your feedback and continued trust.
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Review of

Coxwell Hall & Mews Nursing Home

from H L (Wife of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When visiting my husband I always find him clean and tidy, and he seems reasonably content. He appears to enjoy his food and eats well, although he seems to have lost weight, but that could be due to his constant walking.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you for taking time to leave such thoughtful feedback, we are delighted to hear that you feel your husband is well care for. If there is anything further we can do to enhance your loved one experience, please don't hesitate to speak with our team, your feedback is truly appreciated.
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Review of

Coxwell Hall & Mews Nursing Home

from Kevin B (Husband of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are without exception caring, personable and approachable. Any concerns raised are dealt with quickly and appropriately.
My daughter and I are confident that our loved one continues to be well cared for when we are not there.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you so much for your kind feedback, We're delighted to hear that you feel your loved one is well cared for. Your words mean a lot to our team and help others understand what we strive to achieve every day. Please let us know if there is anything we can do to achieve 5 stars in every area.
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Review of

Coxwell Hall & Mews Nursing Home

from Katie B (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can begin to thank staff enough for their care towards my Father. He has been a resident here since 2021 and now at the very end of life. Staff during this difficult time have been so compassionate and supportive. At the time you need the most support, they have shined through again, and we are so
grateful, I wanted to put it in writing now, because it's so important to get palliative care right, and Coxwell have been fantastic during what is such challenging time. Thanks you all so much, again.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you so much for your lovely review. It was our pleasure caring for your father and having you all as a part of our large Coxwell family. May you continue to find comfort in the treasured memories you shared.
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Review of

Coxwell Hall & Mews Nursing Home

from Elizabeth D (Sister of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Four and a half years ago, my brother's deteriorating health and complex care needs made admission to a care home inevitable... although it wasn't a decision that was made
lightly.
Durning this time we have seen changas at 'Coxwell' improvements to the building/decor and the garden. There have been
a few staff changes. Through all this the leadership and care ethos has never wavered.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you for your lovely review, it is our pleasure having your brother as a part of our Coxwell family. Truly appreciated
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Review of

Coxwell Hall & Mews Nursing Home

from Richard C (Nephew of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt passed away after 1 year of residence at Coxwell Hall. In that time she changed from being extremely anxious with constant high blood pressure to a very relaxed person. She even stopped smoking which she did to calm herself. This is entirely due to the superb care and support she received from
Coxwell staff. They interacted with her all the time making sure that she was not lonely and of course comfortable medically. Any time there was an issue, such as a fall, I would be updated immediately. Excellent all round.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you for your lovely review, we are really pleased to hear of your positive experience while your aunt was in Coxwell. It was our pleasure caring for her and may she RIP.
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Review of

Coxwell Hall & Mews Nursing Home

from J L (Niece of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our aunt spent her last year as a resident at Coxwell House. She suffered from dementia and was very anxious and distressed before her arrival, but soon settled into her pretty room, with her photographs all around. Every time we visited we were struck by the professionalism, kindness and warmth of
the staff. They organised a lovely celebration for her 90th birthday, making it special. Our aunt clearly appreciated the staff and enjoyed chatting with them. When we visited her at the end of her life, she was comfortable and cared for beautifully. We are so grateful to the team at Coxwell, it meant so much as we live far away, to know that she was looked after so beautifully.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you for your lovely review, we are really pleased to hear of your positive experience while your aunt was in Coxwell. It was our pleasure caring for her and may she RIP.
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Review of

Coxwell Hall & Mews Nursing Home

from Suzie M (Daughter of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coxwell provides a high standard of care. They are especially skilled with dementia care. I would highly recommend.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you so much for your lovely review appreciating the high standard of care provided by Coxwell team. Truly appreciated.
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Review of

Coxwell Hall & Mews Nursing Home

from G H (Daughter of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has only been here for 3 months and is very settled. We are so grateful to all the staff for their support.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you for your lovely review, it is our privilege to care for your mum, I am glad she is settling in well & thank you for choosing Coxwell.
Please let us know if there is anything we can do to make her experience 5*
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Review of

Coxwell Hall & Mews Nursing Home

from Lori M (Daughter of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very settled at this home and is extremely content. I love the fact that he has space to roam at the home. Before he went in, he became very agitated when he could not go and wander. Now he has some friends (other residents) to wander with and chat to (as much as he can talk!). The food
is of an extremely high quality and the carers are fantastic - they just get dementia and dementia care. They enter into his world and meet him where he needs to be met. Thank you.
Reply from Zipporah Magana, Home Manager at Coxwell Hall & Mews Nursing HomeThank you so much for your lovely review appreciating your fathers care and appreciating our dementia specialist team. It is our privilege to care for him and having you all as a part of Coxwell big family.
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Awards / Recognitions (0)

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