Care Homes Owned by Castle House Group in Oxfordshire

My mother aged 91, has been a resident of Coxwell Hall for around 5 years and I cannot fault it. Her needs as a dementia resident are met with genuine care and compassion by the wonderful staff.

I receive regular photos via the Relish app and they all show her smiling or laughing, testament to her well being which is a great comfort knowing she is being well cared for.

I just want to add all of the staff at Coxwell are a great team from the nursing staff, the cleaning team, laundry, catering staff, and activities staff , admin , maintenance etc , thank you.

The relaxed atmosphere here is ideal for those residents needing reassurance and a welcoming environment.

The team are all very involved with the resisents and take time to cater for individual needs. The residents are treated with respect, involvement in activities is a key part of the day, fun and engagement are always a big factor.

Can't recommend COXWELL HALL and MEWS highly enough. Fantastic caring.

The home is welcoming to visitors as well as residents, and it feels like people are as comfortable as they can be. There is frequent music and games, such as karaoke. The room my father has is spacious and airy with a view out onto a garden. The staff are responsive to requests and have coped well with my father's needs. It's also conveniently located such that if you're just visiting the home you don't need to get through the town, but it's equally a relatively short walk to shops and cafes.

I could not ask for better care for my husband than that given by Coxwell Care Home. He appears to have settled in well, as shown by his constant smiles for both myself and the carers. He is treated with respect. He enjoys his food, which is very good, and eats well.

I have only praise for the staff who make this difficult job seem easy. Always bright and cheerful. The atmosphere is calm and the residents kept entertained with activities. My husband is always clean and well cared for. And I am always welcomed on my visits. I would recommend Coxwell Hall to anyone who has to make this difficult decision for their loved one.

All the staff are welcoming and friendly towards me too and I feel relaxed and confident that my husband is receiving excellent care in a safe and happy environment.

Since my last visit to Coxwell it has deteriorated. Fans not switched on in the heat. Dirty chairs & some areas.

I have found Coxwell to be outstanding in the care given to my husband, who has been there for 3 years and myself as a visitor. I am always greeted as a friend and my husband is included in daily activities even though his communication is now limited.

Coxwell continues to provide care, support and comfort to my father. His every need or requirement is catered for without any fuss. The recent change of personal in the entertainment team with additional support items have increased the activity level of my father. And reassuring to see. Long May it continue!

My husband has been at Coxwell Hall since December 2023. He is happy & relaxed. He is always clean & tidy. There is always a happy atmosphere.

My partner Michael has been a resident at Coxwell Hall for almost 3 years. His care has been exemplary. He suffers with dementia but the staff are so understanding and caring. His every needs are catered for and they are so patient. I certainly couldn't give him the same care at home. I know he is safe where he is and I can visit any time I wish and I am always made very welcome.

I am happy with the care and the friendly staff and would recommend this home to someone looking for a safe, clean and happy place.

Also the activities people who do a good job entertaing M :)

Thank you to all staff.

My wife has been at Coxwell Hall over 16 months. She spends a lot of her time walking the corridors on her ward and as a result becomes tired and in danger of falling. The care staff are alert to this danger and will take her to her room to enable her to sleep safely. I feel confident that Coxwell Hall has my wife's safety at heart which makes her whole family very happy!

My daughter and I are confident that our loved one continues to be well cared for when we are not there.

I can begin to thank staff enough for their care towards my Father. He has been a resident here since 2021 and now at the very end of life. Staff during this difficult time have been so compassionate and supportive. At the time you need the most support, they have shined through again, and we are so grateful, I wanted to put it in writing now, because it's so important to get palliative care right, and Coxwell have been fantastic during what is such challenging time. Thanks you all so much, again.