Grace and Compassion Benedictines in Suffolk | 2 Care Homes

Review of
Montana Care Home Grace and Compassion Benedictines
from H S (Friend of Resident) published on 29 May 2025

Submitted via Website • Report

Overall Experience

When you walk into Montana Care Home, you walk into a family home. The Sisters and staff make everyone feel safe, cared for and included. The sitting room is comfortable and relaxed and there is a well-stocked library.

The food is really, really good, and the atmosphere in the dining room is fun

and relaxed with lots of conversation.

Outings around and about Bury St Edmunds are frequent and well organised, alongside events at the home like the recent VE Day celebration party which was really well attended with residents, friends and sisters enjoying the sunshine, music and celebratory food and drinks.

The home has a beautiful rose garden to the front surrounded by a flowering rosemary hedge. Lovely, tranquil gardens surround the home, including an 600 year-old oak tree annd lots of wildlife, and there's a pretty courtyard in the centre.

Montana is a truly wonderful home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind and generous words about Montana Care Home. Your heartfelt review perfectly captures the warm and welcoming atmosphere we strive to create for our residents and visitors alike.We're delighted that you feel part of our family when you walk through our doors, and it's wonderful to hear that the food, outings, and events contribute to such a vibrant and enjoyable experience. The recent VE Day celebration was a truly special occasion.The beauty of Montana, from the tranquil gardens to the historic oak tree, is something we treasure, and knowing that it brings joy to those who visit means so much to us.Thank you again for taking the time to share your thoughts-it's feedback like yours that inspires us every day!Warmest regards, The Montana Care Home Team

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Review of
Montana Care Home Grace and Compassion Benedictines
from J W (Great Great-Niece of Resident) published on 23 May 2025

Submitted via Website • Report

Overall Experience

It is a lovely home run by nuns. The care is free good and excellent. Always welcome anyone coming to the home.The food is always nice and tasty.Always there are choices of food. Staff are friendly and caring. Manager is approvable and office is always open for us to see her. We are very happy with

everything.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and thoughtful review of Montana House. It truly warms our hearts to hear how much you appreciate the care, warmth, and dedication of our team.Providing a nurturing and welcoming environment is at the heart of everything we do, and it's wonderful to know that you felt that during your visit. We take great pride in offering excellent care, delicious food, and a variety of choices, ensuring that everyone feels at home.Your recognition of our friendly staff and approachable management means a lot to us, as we strive every day to create a space where residents and visitors feel valued and supported.We are delighted that your experience was so positive, and we deeply appreciate your feedback.Kind regards

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Review of
Montana Care Home Grace and Compassion Benedictines
from G R (Daughter of Resident) published on 13 May 2025

Submitted via Website • Report

Overall Experience

It all started with a Oakampton house.
Mum lived there for two years and during that time she was always acknowledge by all this Sisters making it's a lovely friendly community.
When Mum needed more care I had the support from Montana. It was a very smooth transaction. From Oakampton to Montana.

The care for my mum is 24/7, and nothing is too much trouble. They have got to know my mum, her like and her dislikes, and it is a pleasure for me to go in and see her smile on her face, ever time l see her. She is very happy, calm and contented.
It has been a blessing in disguise that we had moved to Oakampton .
I myself enjoy my visits to Montana as they are all one big happy family every single one of them from the gardener to the manager.
Who is the main heart of a successful carehome .

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience with Montana Care Home. It means a great deal to us to know that our team's dedication to providing a safe, nurturing, and welcoming environment is recognised. Your feedback is incredibly encouraging, and we are delighted to hear that your loved one is receiving the care and support they deserve. We will continue to strive to provide the highest level of service. Once again, thank you for your support. Best regards, Care Home Manager

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Review of
Montana Care Home Grace and Compassion Benedictines
from Margaret J (Niece of Resident) published on 13 May 2025

Submitted via Website • Report

Overall Experience

Lovely care home, my aunty is very much looked after by sisters and staff. Manager is always approachable and friendly. No problem at all. Food is very nice and tasty. Always someone to welcome me. My aunt is speak about sisters and staff very highly.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience with Montana Care Home. It means a great deal to us to know that our team's dedication to providing a safe, nurturing, and welcoming environment is recognised. Your feedback is incredibly encouraging, and we are delighted to hear that your loved one is receiving the care and support they deserve. We will continue to strive to provide the highest level of service. Once again, thank you for your support. Best regards, Care Home Manager

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Review of
Montana Care Home Grace and Compassion Benedictines
from L W (Daughter of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

My mother was in this care home. I felt so reassured every time I visited my mother. She had such peace here. Excellent care from the nuns and the carers. She was able to go to daily mass. The surroundings are beautiful She had such loving, good care

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for taking the time to leave a review. We're delighted to hear that you're pleased with the care and support we provide. Your positive feedback means a great deal to us. Once again, we truly appreciate your kind words.Kind regards Care Home Manager

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Review of
Montana Care Home Grace and Compassion Benedictines
from John R (Son of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

My mother is in this care home and is getting excellent care. She is able to go to mass and her spiritual needs are met.
We are very happy with the excellent care my mother is receiving. I visit my mother every week and she is very relaxed and cheerful.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for taking the time to leave a review. We're delighted to hear that you're pleased with the care and support we provide. Your positive feedback means a great deal to us. Once again, we truly appreciate your kind words.Kind regards

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Review of
Montana Care Home Grace and Compassion Benedictines
from Jennifer W (Daughter of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

The Sisters at Montana are wonderful and very caring, nothing seems too much trouble. They are excellent at keeping us informed and up to date with my father's care, often sending messages and photos which is great as I obviously have limited time to go to visit.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for taking the time to review. I am happy to share that your dad has settled in well. He enjoys doing things in his own way and prefers not to participate in the activities provided by Montana.If his lack of participation has influenced your rating of our activities, please know that we continue to encourage him to join in. However, we respect his personal preferences and value his choices, taking them into careful consideration in his care.

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Review of
Montana Care Home Grace and Compassion Benedictines
from Joy R (Daughter-in-law of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

Nothing is too much trouble in assisting and supporting all residents. The care my Mother-in-law receives on a daily basis is second to none. She enjoys the daily activities with the other residents and the morning mass which she attends most days.Overall she is extremely happy living at Montana

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your thoughtful review of Montana Care Home. We truly appreciate your feedback and are delighted to hear that your mother-in-law is happy with the care and support she receives. We continuously strive to enhance our services, and we hope to improve from four stars to five with your valuable input. Your support means a great deal to us, and we are committed to providing the highest standard of care. Warm regards, Montana Care Home

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Review of
Montana Care Home Grace and Compassion Benedictines
from Alan M (Regular Volunteer) published on 31 January 2025

Submitted via Website • Report

Overall Experience

I am a member of the clergy team in Bury St. Edmunds and several clergy from the Diocese of East Anglia, TR, MG, DH, have been residents at the Montana Care Home at Great Barton, Bury St. Edmunds.
I have visited the care home on many occasions throughout the year, and I have always been super impressed

at the quality of care, the cleanliness, the absence of offensive odour, the warmth of the staff and the commitment to the high standard as shared by the whole staff team. The staff training certificates on display, the availability of staff and staff the use of digital technology are evidence to me of investment by management and on-going professional development which gives me real assurance of striving towards best practices at the care home. I have felt re-assured of safeguarding and security at reception (signing in) and cameras in the corridors and identified safeguarding champion names and photos available for reporting any concerns I may have.
Demonstrating excellent leadership.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all your kindness and your support. Kind regards

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Review of
Montana Care Home Grace and Compassion Benedictines
from F J (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Mum has been welcomed so kindly to Montana. She settled in really quickly and immediately felt safe and looked after. Anything that needed to be clarified or sorted out has been dealt with promptly and the family are very happy that Mum is in such a friendly and caring place.
We have been provided

with all the information on medical and other matters which you want as a family, and this has given us confidence that Montana sees all of their residents as individuals and tailors their care accordingly.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. We will do all we can to keep Mum safe in Montana. Kind regards,

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Review of
Montana Care Home Grace and Compassion Benedictines
from P H (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My father has now been in Montana for a year and a half the staff have all been great and accommodating especially as Dad's care needs have increased in the last few months as his health and walking have worsened.

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Review of
Montana Care Home Grace and Compassion Benedictines
from M G (Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

Very happy and contented. Pleasant day outings are provided for residents at seaside resorts and local restaurants.
Nice companions are always close by. Staff attentive and caring towards one's health.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all what you are saying. Kind regards

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Review of
Montana Care Home Grace and Compassion Benedictines
from G R (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

My mother had been living at Montana Care Home for over three years. The care she receives is of a high standard, generally. The staff respond quickly to my mother's changing needs. Communication between staff and family is very good. They are receptive to any concerns we may have about our mother's

needs.
We particularly appreciated the trouble that Montana took to take everyone to a nearby pub for a Christmas meal. Our mother really enjoyed that despite her disability and the fact that she had to be hoisted into her wheelchair. The sisters create a lively and inclusive community with a variety of activities for residents to enjoy. I would be very happy to recommend this care home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all that you are saying. We will do all we can to take care of your mum. Kind regards

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Review of
Montana Care Home Grace and Compassion Benedictines
from M S (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

Montana is a special place and the sisters and other support staff show such great care for the residents. Each resident is cared for on an individual and personal level, tailored to their own needs and preferences.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and your support. Kind regards.

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Review of
Montana Care Home Grace and Compassion Benedictines
from Jennifer S (Friend of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

I have been visiting a friend who is a resident at Montana Care Home for most of 2024. The quality of the care is I have to say most excellent, nothing is too much for the Sisters who go above and beyond the duties of looking after the residents in their care.
There is I find a wonderful atmosphere

of love and caring, also catering staff and I have to say all staff I have been in contact with are positive lovely people.
I myself if I ever needed care would not hesitate to apply.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. Kind regards.

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Review of
Montana Care Home Grace and Compassion Benedictines
from S B (Friend of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

A dear friend of mine, who is a resident at Montana House, recently required a particular kind of support.
This was given by the Montana House Care Manager in a caring and compassionate manner thus ensuring the current and future happiness of my friend.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and support. Kind regards.

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Review of
Montana Care Home Grace and Compassion Benedictines
from Alison C (Friend of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

The welcoming greeting, the care observed, given such wonderful lunch which everyone enjoyed, saw the new tablet working, help yourself coffee facilities. Was such a pleasure to see correct care being given by the sisters and staff.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

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Review of
Montana Care Home Grace and Compassion Benedictines
from Victoria H (Friend of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

I have visited Montana Care Home a few times and each time I haven't wanted to leave. It is such a warm and welcoming environment and the sisters and other members of staff are incredibly friendly and kind. The residents are given the most amazing level of care and compassion and the same is extended

to friends and family. All the residents are treated with respect, dignity and kindness and it is so wonderful to see how happy the residents are at Montana!

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards

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Review of
Montana Care Home Grace and Compassion Benedictines
from L B (Friend of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

Montana Care Home is a caring, clean home for the residents and it is always an inviting place to be.
The carers are always very kind and attentive. The food is nice and the daytime activities and Christmas festivities are inclusive and fun.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

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Review of
Montana Care Home Grace and Compassion Benedictines
from Mark G (Friend of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

I find that Montana Care Home is the best place for my friend to be. The facilities are top quality and kept up to speed. Regular outings in the community are taken and all care is on hand during these times. My friend is happy there which is the main thing for me.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

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Care Homes Owned by Grace and Compassion Benedictines in Suffolk

Grace and Compassion Benedictines Locations in Suffolk (2)

Grace and Compassion Benedictines Reviews in Suffolk (157)

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

Montana Care Home Grace and Compassion Benedictines

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