"I hadn't been for a while and what a greeting I received. Always so warm and smiles from everyone. I was made to feel welcome and able to…"
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Grace and Compassion Benedictines CIO Reviews in Suffolk (174)
9.7
Grace and Compassion Benedictines CIO has a Group Review Score of 9.7 (9.693) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Grace and Compassion Benedictines CIO must have a Review Score.
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from Alison J (Friend of Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I hadn't been for a while and what a greeting I received. Always so warm and smiles from everyone. I was made to feel welcome and able to have lunch nothing was to much trouble. The care I witnessed was done with dignity and from the heart.
Keep up the wonderful work Sr Thaya and staff. Thank you.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesDear Alison, Thank you so much for your encouraging review. Your kind words mean a great deal to us. We remain committed to doing all we can to care for our residents and to ensure they are always treated with warmth, dignity, and the highest standard of care. Kind regards Sr Thaya Moses Manager
from Jan S (Next of Kin) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been visiting an extremely close friend over the last two weeks and each time I am so reassured that the Sisters of Montana House are giving the best possible care. There is always a calm, friendly and peaceful atmosphere and the attention to detail of the complex needs of our friend, is exemplary.
Visitors are always warmly welcomed and the room has a home from home feeling, which helps our friend feel safe and secure at all times. Compassion is the essence which gives him great support. Thank you for all you do.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you so much for your thoughtful and generous words. We are deeply touched by your appreciation. It means a great deal to all of us to know that your visits have brought reassurance and comfort, and that the calm, friendly atmosphere we strive for is felt by those who come through our doors. Our Sisters and staff take great care to ensure that every resident feels safe, valued, and at home, and your recognition of this is truly encouraging. Compassion is at the heart of our mission, and we are grateful that it brings support and peace to your dear friend. Thank you again for taking the time to share your experience. Your kindness strengthens and uplifts our whole community. Kind Regards Sr Thaya Moses Care Home Manager
from Mary E (Friend of Resident) published on 11 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
It has been my good fortune to know Sister Thayawathy and her staff, too. My husband and myself have known the home and all its staff since 2006. My mother-in-law and two very close friends. Even now, I visit my close friend; at the surgery, I am known as "for a close friend" sadly she has no family.
Care and kindness to all those living there is at a high standard. Other points are that all residents see the health staff work on a continuous basis. Their nutritional care is also of a high standard, also spiritual weeks
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you. God Bless you. Thanks for your time. Kind regards Sr Moses
from K S (Friend of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Came to see a friend was welcomed by very friendly staff
The communal area was very comfortable and tea and biscuits were non stop my friend seems very happy here and look forward to coming back for more biscuits also the food looked excellent all the facilities seemed in very good working order and
my friends room was very clean and the bed was all made and fresh as well as the ensuit bathroom I would highly recommend Montana and when I come of age I will consider living here
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines"Thank you so much for taking the time to review Montana. We are committed to doing all we can to protect our residents and provide the highest standard of care." Kind regards Sr Thaya Moses Manager
from V A (Friend of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
As a close friend of a resident at Montana Care Home, I've had the opportunity to visit regularly and see firsthand the quality of care provided. What has impressed me most is the warm, welcoming atmosphere that greets you the moment you walk through the door. The staff consistently show genuine kindness,
patience, and respect, not only toward the residents but also toward visiting friends and family. It's clear that they take the time to understand each person as an individual, which makes a tremendous difference to those living there.
My friend has settled in remarkably well, and I've noticed positive changes in their confidence and overall wellbeing. The team encourages social interaction, meaningful activities, and a sense of community, which helps residents feel connected and supported. The home itself is clean, comfortable, and thoughtfully maintained, creating an environment that feels safe and homely rather than clinical.
Communication with friends and relatives is excellent,
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines"Thank you for taking the time to share your review of Montana Care Home. Your feedback means a great deal to us. We are committed to providing compassionate, high-quality care, and your comments help us continue improving our service for residents, families, and the wider community." Kind regards Sr Thaya Moses Manager
from Vinnie E (Niece of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The place is fabulous,
easy accessible.
The home is clean and quiet with the room very spacious
Facilities are great for residents with various activities available.
The staff are approachable and very helpful and always willing to help.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines"Thank you for taking the time to share your review of Montana Care Home. Your feedback means a great deal to us. We are committed to providing compassionate, high-quality care, and your comments help us continue improving our service for residents, families, and the wider community." Kind regards Sr Thaya Moses Manager
from M D (Granddaughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Always so pleased with the level of care, Compassion and patience the sisters and staff show my Nan, she isn't always the easiest resident I'm sure.
They continue to support & encourage her independence and mobility where they can, even as she continues to grow weaker.
They encourage her to join group
and resident activities, when she is often reluctant which she enjoys and talks about even if she hadn't wanted to participate initially.
We are kept updated about any health concerns and sent photos and videos of outings and events.
As guests/visitors we are always made to feel welcome, offered tea/coffee and opportunities to participate in planned activities.
A truly lovely, welcoming home from hom environment.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you for taking the time to share your review of our care home. Your feedback means a great deal to us. We truly appreciate your support and are grateful for your kind words, which encourage our team to continue providing high-quality, compassionate care. Kind regards Sr Moses
from S B (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We are very pleased with the sisters'care of mum. The home is like a home and not an institution in any way. The sisters are cheerful, friendly, helpful and communicate well.Mum is quite difficult at times but they are consistently caring. All the meals are cooked for the residents. They are very welcoming
to visitors and invite them and the community in for occasional meals and home cooked Indian take-away. The residents are taken out for a meal in a near-by restaurant and for summer outings.
The rooms are clean and pleasant, with a window onto attractive well-kept gardens.
The sisters are very watchful over health needs and mum is always visited by a Dr if there is any cause emerging. She has underlying health conditions but she has been kept in v good health.
There are groups that mum is encouraged to be part of in the week, and she regularly engages with chapel services.
Mum receives a daily newspaper & has tv in her room so although she is not very sociable, she has stimulation
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you for your thoughtful review of Montana Care Home. We deeply appreciate your feedback and are pleased to know that your experience with us has been positive. Your comments encourage our team to continue providing compassionate, high-quality care. Kind regards Sr Moses
from G E (Son of Resident) published on 9 January 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
My Mother was admitted to Montana in urgent circumstances. The Director and staff gave us great confidence that the process would be handled professionally, and indeed her move into the home was very smooth. Staff have been both efficient and caring, and they are understanding of her character and
particular needs - and always kind. The outings in particular do my Mother the world of good as she needs variety and distraction.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you for your time and your support. Kind regards Sr Thaya
from D E (Son of Resident) published on 18 December 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
A good care home offering very individualised care. The home is small so ideal for someone with dementia.The setting is pleasant and the rooms are near to the communal areas offering the option of moving easily between the two. The food is of a good standard and there is a good range of organized activities.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you sincerely for all that you shared from your time at Montana Care Home. I am deeply grateful for the care, thought, and attention you devoted in preparing this review. Your reflections mean a great deal. With gratitude, Sr Thaya
from Mary D (Niece of Resident) published on 18 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent quality of care, warm and friendly environment, warm and cozy rooms, gentle kind staff. My relation is very happy here. Staff engage very well with residents. There are lots of activities for residents to engage in.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesDear Mary, Thank you sincerely for all that you shared from your time at Montana Care Home. I am deeply grateful for the care, thought, and attention you devoted in preparing this review. Your reflections mean a great deal. With gratitude, Sr Thaya
from J S (Daughter of Resident) published on 11 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Montana Care Home provides a very caring person -centred environment. Communication with family is also very good. We are very pleased with the care given to our mother, and would recommend this small, friendly care home.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesDear JS, Thank you for your review about Montana. Thank you for taking your time to do this. Kind regards Sr Thaya
from V P (Resident) published on 9 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am a resident in this excellent Care Home and it feels like home from home. The manger is always available and nothing is too much trouble for the sisters and staff. My relatives know I am very happy here. I thoroughly recommend it to people who care looking for a care home for their relatives and
friendly.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you so much for your kind words and thoughtful review. It means a great deal to us to know that you feel at home here and that your relatives can see how happy you are. We are truly grateful for your recommendation and for the trust you place in me, sisters, and staff. Your appreciation encourages us to continue giving our very best every day. Kind regards Sr Thaya Manager
from Mary G (Resident) published on 9 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am happy and content here. I feel safe and well protected.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesDear Mary Thank you so much for your time and your saying. Kind regards Sr Thaya Manager
from Sandra D (Friend of Resident) published on 24 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mother was a long term resident several years ago and I still visit friends and volunteer at Montana. It is a wonderful carehome with exceptionally caring staff and Sisters. Nothing is too much trouble and residents have nothing but praise and are really happy there. It has a real home from home
atmosphere and is extremely well led. There are various activities for the residents and outings are also arranged. I would not hesitate to recommend Montana to anyone requiring care.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you so much for your kind words. We will do all we can do to keep all safe and well cared . Kind regards Sr Thaya Care Home Manager
from S D (Friend of Resident) published on 20 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I visit a friend who is a resident at Montana and help out with some activities there. I can honestly say the residents are very content and extremely well cared for. Attention to detail is very important to the Sisters and carers and everything possible is done to ensure the safety and security of
all. My friend is very happy and often says how lucky she and the other residents are to live there.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you so much for your kind words. Kind regards Sr Thaya
from A M (Resident) published on 17 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
After a fall at home and attend A & E at hospital for an x-ray, I was a resident in Montana Care Home on respite care. During my stay I was looked after well with exceptional care and attention. My individual needs were catered for and nothing was too much trouble for management and staff. I don't know
how I would have coped without the help of Montana Care Home.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesDear A M, Thank you so much for your kind words. With love and prayers Sr Thaya
from R M (Son-in-law of Resident) published on 17 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My sister in law was recently in need of respite after a hospital stay, and she was treated so well at Montana Care Home. The attention to her every need was adhered to with such care and love. It was very comforting to know that my sister in law was so well cared for when we couldn't be there for her.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you so much for your kind words about your experience at Montana. Kind regards Sr Thaya
from David M (Brother of Resident) published on 7 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I really appreciate how well the care home looked after my sister after having a fall which caused a lot of bruising and fractured her pelvis. Both the staff and facilities were exceptional. Thank you so much. We needed your help in troubled times.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesDear David, Thank you so much for your kind comment about our care home. We are committed to doing all we can to support anyone in need of care and compassion. We truly appreciate you taking the time to share your thoughts, and your encouraging words mean a great deal to us. Kind regards Sr Thaya - Care Home Manager
from Anil Z (Friend of Resident) published on 20 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
brilliant ,beautiful. The service is excellent. Those sisters do a wonderful job.The humanity is respected. The Spiritaul ambience is elevating.The foodserved is excellent. the manager is lovely, Approchaable and ready to help and available always.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion BenedictinesThank you so much for your kind and encouraging words. They are truly appreciated. We remain Committed to doing all we can to ensure our residents at Montana feel happy, safe, and well cared for.
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