Care Homes Owned by St Michael's Care Homes Ltd in West Sussex

I have been very impressed and wholly satisfied with the care provided at St Michael's. My mother needed palliative care in her last few months, which she spent at St Michael's, and she was always attended to with compassion and professionalism to ensure that she was as comfortable as possible. I have found all the staff to be kind and helpful and easy to engage with. Food and drink were adapted for my mother's needs. St Michael's has a very friendly ethos; I felt welcome whenever I visited. The facilities are clean, bright and comfortable. Another bonus is that parking is easy, either in the small car park or on the street. Although my mum was not in a condition to enjoy the activities on offer, I could not have asked for any more for my mum in her last few months.

It is an amazing nursing home. The staff and management are always welcoming and professional. A hot drink is always ready for any visitors and the staff go out of their way to make the residents cared for and comfortable. The food is excellent and varied to suit all tastes. Beautifully kept rooms, communal areas and gardens. A delightful nursing home where care; I think, is second to none.

This nursing home is a delight to deal with. Residents are well cared for, relatives feel well informed and trust that their loved ones are in the best place. I would highly recommend to everybody! The staff are truly wonderful and caring. I couldn't have been happier with our choice of nursing home.

It is a delightful welcoming nursing home - all the staff are very kind and caring and engage with the residents. The food is excellent and you are always offered a welcoming cup of tea. Thoroughly recommend it.

I was pleasantly surprised.. so glad my father is there. .. Seeing that we live far away and can only visit every few weeks.. it's a great relief ! The home keeps us updated of everything which is also of great help.

Mum was diagnosed in hospital as needing palliative care, with funded nursing care approval, we chose St Michael's. The staff were very welcoming, the Manager efficient in enabling mum to be transferred swiftly and settled into her own room. All the staff were helpful, kind and caring. The home is well maintained and kept very clean. Thank you.

We chose this home for my father because of the positive, committed and caring attitude of the staff. St Michael's is kept very clean and the food, which is prepared on site, is very good. My father enjoyed taking part in the varied activities and made friends amongst the residents. He was very happy here.

After my wife's 8-month residency, I have found St Michaels to be very professional including registered nursing. The staff are always helpful and well trained, and the food is good. The activities are excellently arranged by very warm personnel.

Our family are very grateful for all the care that Dad is given, it has made such a difference to him and also to us.

Everyone has been so kind and welcoming.

The person who I am writing about has been in the care of St Michael's since May 2023 until her passing on the 8th of January 2024. In my opinion, she was given the best care throughout her time at St Michael's. All the staff are friendly and dedicated to looking after the residents. Lots of activities to keep them occupied and entertainment several times a week, which happens in the common room/lounge, including a sing-along/chess/ quizzes and many more activities. As the illness progressed, she was confined to bed, where she had good care given to her by both the care staff and nurses.

My mother came to St Michael’s in very poor health after a very severe illness. Due to the care and attention she has received she has now regained her strength and mobility. The staff were also very supportive of me in a very distressing time. Unfortunately due to the onset of dementia, she can no longer return to her own home but she now sees St Michael's as her home. The staff are lovely with her and encourage her to join in activities and the food is excellent.

The staff always had a ready smile.

My dad has been at St Michael's since April, for respite care initially. From day one, the staff have been great. They are all very friendly, helpful, caring, reassuring when needed and supportive. Nothing is ever too much trouble. The staff work hard to arrange activities to keep residents entertained and engaged - not an easy task I’m sure, but all done with a lot of smiles and encouragement.

My wife lost her mobility and was admitted to A&E on 13th February 2023. After more than six weeks in the hospital, she had not regained her mobility - she needed assistance from a nurse to get out of bed when she moved to St Michael's on the 24th of March 2023. She prospered in the caring atmosphere of the care home. She tells me that the food is outstanding. After less than two weeks at St Michael's, she had regained her mobility, with the aid of a frame, and has returned home. This excellent result is a monument to the wonderfully caring staff at the home, managed by a dedicated and dynamic manager.

I am a resident of St Michael's and have been here for over a year. I have always found the care staff pleasant and very helpful. The nursing staff are professional and knowledgeable. Management staff are very pleasant, and all the staff are very welcoming to visitors. Food is of a very high standard, and tea/coffee is always available. Cleanliness is excellent with a good group of maintenance staff. I would recommend this care home to anyone that is looking for good, safe nursing care for themselves or a relative.

Mum was a resident for about two and half years at St Michael's. She would tell us constantly that she was well looked after. It was evident from our visits that the staff did everything to make her comfortable and fulfil her needs, especially as she became frailer. As a family, we were kept well informed of all aspects of Mum's care. Mum's room was clean and well-appointed, and the quality of the food was really quite exceptional. In our opinion, any care establishment is only as good as the staff that work and run it. I find it hard to believe that you would find it better than our experience of St Michael's.

The activities are very good; however, my husband chooses not to join in, however much I try to encourage him.

She suffered from dementia and severe mobility issues. She was cared for with the utmost dignity throughout her stay by all the staff that she had dealings with (management, nurses, carers, activity coordinators, kitchen staff, reception, maintenance etc), she was treated like the unique individual she was right until the end. My dad visited his wife on a very regular basis, and all the staff welcomed him into the home and made him feel special. Although she was at St Michael's through the majority of the Covid pandemic, they kept communications with the family open with regular phone calls and strict testing in place when the limited visiting was in place. We attended a number of the events once restrictions had been lifted, and it was good to see the residents having fun. Thank you so much to the manager and your team for all the love and care you showed her; it is so much appreciated.

My grateful thanks to St Michael's for its tender and devoted care of my wife over the last two years of her severally disabled l life. The staff were professional, but the comfort and care of the residents came first. This came from the management that instilled this ethos. Very well done.