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Care Homes Owned by St Michael's Care Homes Ltd in East Sussex

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St Michael's Care Homes Ltd Locations in East Sussex (1)

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1 Care Home owned by St Michael's Care Homes Ltd in East Sussex

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Dorley House
19-20 Bedfordwell Road, Eastbourne BN21 2BG
"My husband is well looked after and cared for by a happy, kind team of staff who are also always very kind to me when l visit my..."Read all 34 reviews

from £1,250 / week33 Rooms

Location Type: Care Home

Situated in the seaside town of Eastbourne, Dorley House provides residential care for up to 30 older people. There are some shared rooms available for couples and a lift to provide easy access to all... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care

St Michael's Care Homes Ltd Reviews in East Sussex (34)

9.6

St Michael's Care Homes Ltd has a Group Review Score of 9.6 (9.624) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Michael's Care Homes Ltd must have a Review Score.

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Showing 34 reviews matching selected criteria
Review of Dorley House from Jill W (Wife of Resident) published on 20 July 2026 Submitted via Website
Overall Experience
My husband is well looked after and cared for by a happy, kind team of staff who are also always very kind to me when l visit my husband.

They have coped very well with my husband and he seems very well, settled and happy.

Reply from Dorley House, Home Manager at Dorley House

We appreciate your kind words about Dorley House and will let the staff know about your positive comment. :)

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Review of Dorley House from J B (Sister of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience

From the very first time I met a member of staff, my sister and I felt very welcome. All the staff are extremely kind and helpful. My sister feels very happy and secure here.

Reply from Chalika Udugampola, Home Manager at Dorley House

We appreciate your kind words about Dorley House and will let the staff know about your positive comment. :)

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Review of Dorley House from Kate R (Daughter of Resident) published on 30 December 2025 Submitted via Website
Overall Experience

My mum was a resident at Dorley House for 16 months. From the first day she arrived she was warmly welcomed by all the staff, which made her settle in very quickly. This gave us the re-assurance we needed knowing that she was being cared for in a safe and caring environment. I could not have wished for more loving and caring staff to take care of mum. The care home was always very clean and tidy and the staff always treated the residence and visitors with the utmost respect and kindness. I would have no hesitation in recommending this care home. I will forever be grateful for all the love, kindness and support they gave to my mum and myself.

Reply from Chalika Udugampola, Home Manager at Dorley House

Hello Kate, we are all grateful for your kind words. Your mom will always be in our prayers :)

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Review of Dorley House from D B (Daughter of Resident) published on 13 October 2025 Submitted via Postal Card
Overall Experience

The staff are very kind and very supportive of all the residents. They have been wonderful and kind to Mum since she came to Dorley House. They keep the residents entertained with lots of activities and visitors. They ensure all Mum's needs are met.

Reply from Vasantha Nadesan, Director at Dorley House

Thank you so much for your kind words . I will pass it on to the team

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Review of Dorley House from Z J (Daughter of Resident) published on 28 April 2025 Submitted via Website
Overall Experience

The team at Dorley House work very hard to create a warm, welcoming and happy environment. The building is old, but it is kept very clean. The staff are gentle, friendly and thoughtful. They have built a lovely relationship with my mum. Mum, after a respite stay, has asked to stay forever. She particularly enjoys the lovely garden and the food. They have an outing each month, and all the facilities they might need are brought to them. Long may Dorley prosper. This is a really lovely home.

Reply from Dorley House, Home Manager at Dorley House

Thank you very much for this positive review. I will pass this message to the staff. This kind of feedback motivates them to keep going despite the struggles of their hard work.

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Review of Dorley House from Karen L (Daughter of Resident) published on 2 April 2025 Submitted via Website
Overall Experience

My mother spent her final three years at Dorley House. All the staff were caring and supportive. They are professional, knowledgeable but most of all kind. I am so thankful to everyone there for making mum's time with them special.

Reply from Chalika Udugampola, Home Manager at Dorley House

Thank you very much for your kind review. We will most definitely share this with the staff. It was our pleasure looking after your mom, and we will miss your weekly visits to Dorley. You have always been nothing but supportive.

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Review of Dorley House from Eleanor M (Regular Volunteer) published on 28 January 2025 Submitted via Postal Card
Overall Experience

Dorley House had a lovely friendly vib as soon as I entered with my dog. All residents seems happy, content and well catered for. We look forward to our next visit.

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Review of Dorley House from L F (Wife of Resident) published on 23 January 2025 Submitted via Postal Card
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My husband has settled well into Dorley House. The staff are caring and understanding of his needs.

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Review of Dorley House from Simon H (Husband of Resident) published on 22 January 2025 Submitted via Postal Card
Overall Experience

The staff are very well led. They do magnificent work in a challenging environment. the home itself could do with a face lift. All residents are cared for with utmost respect, kindness and love. Thank you.

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Review of Dorley House from C P (Wife of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

The staff and care given to my husband is excellent couldn't wish for more. He took a while to settle but the staff have taken all the time and care for him to be settled. He now seems content and happy.

Reply from Chalika Udugampola, Home Manager at Dorley House

Many thanks for this wonderful review. I will pass this on to our staff.

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Review of Dorley House from C S (Wife of Resident) published on 2 September 2024 Submitted via Postal Card
Overall Experience

My husband has been in the home for 9 months. He has always been treated with care and respect. He had a few problems setting in but the staff supported us both through this transition.

Reply from Chalika Udugampola, Home Manager at Dorley House

Many thanks for this wonderful review. Our care staff are extremely competent and do everything possible to make everyone feel comfortable, especially during the transition period. I will pass this information over to the staff.

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Review of Dorley House from J O (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card
Overall Experience

Since mum arrived she has seemed very happy. The staff are extremely kind and helpful. They have made mum very welcome and when we visit we are greeted like old friends. The main room is bright and residents interact with each other well.

Reply from Chalika Udugampola, Home Manager at Dorley House

Thank you very much for your wonderful review about the home and the care staff. The credit goes to all the staff who care for your mom. I will pass this information on to the staff.

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Review of Dorley House from J J (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card
Overall Experience

Dorley House has cared for my mother for several years now and I am extremely happy with her care. She is very settled and happy.

Reply from Chalika Udugampola, Home Manager at Dorley House

We appreciate your valuable feedback and all the credit goes to our wonderful team of staff.

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Review of Dorley House from J W (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card
Overall Experience

The caring staff are always kind, friendly, attentive and professional and do everything to keep our mother looked after and well cared for. We know she is in excellent hands and enjoying the welcome and family days we share there. They exceed our expectations.

Reply from Chalika Udugampola, Home Manager at Dorley House

We appreciate your valuable review and I will pass this information to our incredible staff to whom the credit should be given.

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Review of Dorley House from T S (Niece of Resident) published on 12 August 2024 Submitted via Website
Overall Experience

This is a wonderful care home, which looked after my very elderly aunt who had dementia and who recently passed away. She was always treated with dignity and respect. The staff treat their residents with obvious compassion and love. They were always really helpful and delightful to talk to. We had to travel a long way to visit and were always offered food and refreshments. We received regular updates and newsletters and the care was first class. I would not hesitate to recommend Dorley House to care for your loved one.

Reply from Vasantha Nadesan, Director at Dorley House

Thank you for your lovely review of Dorley House. I will be sharing this with the team. It was a pleasure to have met such a wonderful person like your aunt.

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Review of Dorley House from Andy J (Son of Resident) published on 28 December 2023 Submitted via Postal Card
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All the staff are always friendly and happy. My mother is always happy and has good things to say about the home.

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Review of Dorley House from David H (Husband of Resident) published on 4 October 2023 Submitted via Postal Card
Overall Experience

My wife suffers from vascular dementia. She was a resident at Dorley House for respite for a 2-week period, for her, and my, first time. After initially settling in, she was fine and safe. She was not anxious. I would certainly consider her return to Dorley House.

Reply from Vasantha Nadesan, Director at Dorley House

Thank you. That is indeed good to hear. Take care.

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Review of Dorley House from Paul R (Son of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

My Mum spent two years in the care of the staff of Dorley House. I have nothing but the highest of praise and infinite thanks and gratitude for the way my Mum was cared for in her last two years. I was kept informed of any issues, increased medications, concerns and welfare. The staff are marvellous, simply the best anyone could wish for in caring for a dementia patient.

Reply from Vasantha Nadesan, Director at Dorley House

Thank you Paul for the great feedback. It's good to hear that Mum was Happy. Take care.

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Review of Dorley House from C S (Daughter of Resident) published on 5 September 2023 Submitted via Postal Card
Overall Experience

Dorley House has provided an excellent service of care and support, they are very understanding and keen to meet all my Mother's needs. They take time to listen to any concerns I may raise about her health and address them very quickly, keeping me informed on any decisions or extra support she may need. Dorley House has a wonderful, caring, cheerful and friendly atmosphere, always welcoming, providing an excellent and loving service. Thank you.

Reply from Vasantha Nadesan, Director at Dorley House

Thank you for your wonderful comments. We will continue to provide and maintain the service based on needs and choice.

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Review of Dorley House from Pauline C (Wife of Resident) published on 1 September 2023 Submitted via Postal Card
Overall Experience

My husband is looked after very well. The staff are kind, friendly and efficient. My husband always seems happy as are the other residents. The staff always do activities and there is always music on. The care home is very homely.

Reply from Vasantha Nadesan, Director at Dorley House

Thank you. Will pass on the the team at Dorley.

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